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Cloudinary Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Cloudinary, simplifying media management with intuitive uploads and transformations. (40 mentions)
Users value the easy asset management and appreciate the frequent updates and flexible integration options. (28 mentions)
Users love the easy media management with Cloudinary, streamlining uploads, transformations, and delivery seamlessly. (25 mentions)
Users value the easy integrations of Cloudinary, making asset management and system support seamless and efficient. (16 mentions)
Users appreciate the efficiency of Cloudinary, enjoying automatic asset optimization and seamless integration for their workflows. (15 mentions)
Users appreciate the helpful customer support of Cloudinary, aiding in quick integration and setup processes. (13 mentions)
Users appreciate the user-friendly interface of Cloudinary, enhancing their image and video optimization experience seamlessly. (13 mentions)
Users find the navigation difficult, leading to confusion over transformations and overall user experience. (17 mentions)
Users find the pricing model confusing and wish for more transparent cost management as they scale up. (13 mentions)
Users find the complex UI challenging to navigate, particularly when managing assets and transformations. (11 mentions)
Users find the learning curve steep, especially beginners, due to occasional confusing interface changes and slow API responses. (9 mentions)
Users face cost limitations with Cloudinary, as prices can surge unexpectedly, especially with higher traffic and large files. (8 mentions)
Users find difficult navigation in Cloudinary, struggling with complex UI and searching for basic features. (8 mentions)

Top Pros or Advantages of Cloudinary

1. Ease of Use
Users appreciate the ease of use of Cloudinary, simplifying media management with intuitive uploads and transformations.
See 40 mentions

See Related User Reviews

Kimberly J.
KJ

Kimberly J.

Mid-Market (51-1000 emp.)

5.0/5

"Very easy to use with great compatibility"

What do you like about Cloudinary?

It's very easy to use. I can drop my image in and the link is instantly ready for me to use as needed.

DH

David H.

Small-Business (50 or fewer emp.)

5.0/5

"Super useful and reliable tool"

What do you like about Cloudinary?

The upload widget combined with their transformation API makes user generated images super easy to manage on our app.

2. Features
Users value the easy asset management and appreciate the frequent updates and flexible integration options.
See 28 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Works great for our team"

What do you like about Cloudinary?

It is a helpful way to upload and manage assets. I appreciate the frequent updates and enhancements to keep it working well. Our team uses it on a wee

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Swiss Army Knive"

What do you like about Cloudinary?

We especially like using the API, metadata features, and inline URL parameters.

3. Image Management
Users love the easy media management with Cloudinary, streamlining uploads, transformations, and delivery seamlessly.
See 25 mentions

See Related User Reviews

Kimberly J.
KJ

Kimberly J.

Mid-Market (51-1000 emp.)

5.0/5

"Very easy to use with great compatibility"

What do you like about Cloudinary?

It's very easy to use. I can drop my image in and the link is instantly ready for me to use as needed.

DH

David H.

Small-Business (50 or fewer emp.)

5.0/5

"Super useful and reliable tool"

What do you like about Cloudinary?

The upload widget combined with their transformation API makes user generated images super easy to manage on our app.

4. Easy Integrations
Users value the easy integrations of Cloudinary, making asset management and system support seamless and efficient.
See 16 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Works great for our team"

What do you like about Cloudinary?

It is a helpful way to upload and manage assets. I appreciate the frequent updates and enhancements to keep it working well. Our team uses it on a wee

Mateus C.
MC

Mateus C.

Enterprise (> 1000 emp.)

5.0/5

"Great experience with cloudinary"

What do you like about Cloudinary?

For me, the genAI image correction and simple integration with python

5. Efficiency
Users appreciate the efficiency of Cloudinary, enjoying automatic asset optimization and seamless integration for their workflows.
See 15 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Works great for our team"

What do you like about Cloudinary?

It is a helpful way to upload and manage assets. I appreciate the frequent updates and enhancements to keep it working well. Our team uses it on a wee

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Automatic Image Optimization"

What do you like about Cloudinary?

The best thing for me is that Cloudinary automatically optimizes images for different devices. It reduces file size without losing quality, which save

6. Customer Support
Users appreciate the helpful customer support of Cloudinary, aiding in quick integration and setup processes.
See 13 mentions

See Related User Reviews

Upadesh S.
US

Upadesh S.

Small-Business (50 or fewer emp.)

5.0/5

"Best CDN to implement on your site."

What do you like about Cloudinary?

I've been working in the digital marketing field for over a year now and I can confidently say that Cloudinary is the best CDN to implement on your si

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"One of the easiest SDKs to integrate for on-the-fly image transformations"

What do you like about Cloudinary?

This was so easy to setup, install, and load the SDK into my software. We were able to scale our application to accept millions of user images very qu

7. User Interface
Users appreciate the user-friendly interface of Cloudinary, enhancing their image and video optimization experience seamlessly.
See 13 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Media storage for website images"

What do you like about Cloudinary?

Easy user interface, good storage options, best for hi-res image download packages for our website

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"It makes sharing images easy."

What do you like about Cloudinary?

I love how user friendly it is and the layout. It's easy to navigate and customer service responds quickly to any questions or concerns.

Top Cons or Disadvantages of Cloudinary

1. Poor Navigation
Users find the navigation difficult, leading to confusion over transformations and overall user experience.
See 17 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Steady CDN with quirks"

What do you dislike about Cloudinary?

Very complicated navigation on the site. Hard to figure out transformations taking place. Pricing model for transformations in videos is not transpare

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Powerful and easy to get started with"

What do you dislike about Cloudinary?

The UI is going through some modernisation and difficult to navigate.

2. Expensive
Users find the pricing model confusing and wish for more transparent cost management as they scale up.
See 13 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Steady CDN with quirks"

What do you dislike about Cloudinary?

Very complicated navigation on the site. Hard to figure out transformations taking place. Pricing model for transformations in videos is not transpare

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Cloudinary makes my digital asset management easier"

What do you dislike about Cloudinary?

Sometimes the pricing can get a little tricky, especially when you scale up or have a lot of transformations happening behind the scenes. Also, the UI

3. Complex UI
Users find the complex UI challenging to navigate, particularly when managing assets and transformations.
See 11 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Cloudinary makes my digital asset management easier"

What do you dislike about Cloudinary?

Sometimes the pricing can get a little tricky, especially when you scale up or have a lot of transformations happening behind the scenes. Also, the UI

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"The free tier for cloudinary is very generous in terms of image upload"

What do you dislike about Cloudinary?

Not much, the UI was a bit confusing at first.

4. Learning Curve
Users find the learning curve steep, especially beginners, due to occasional confusing interface changes and slow API responses.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Works great for our team"

What do you dislike about Cloudinary?

Sometimes the enhancements cause changes in the interface that make workflows a bit confusing temporarily - we could use better support to explain new

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Automatic Image Optimization"

What do you dislike about Cloudinary?

Learning curve is steep for beginners without technical background.API responses can be slow during peak usage times.

5. Cost Limitations
Users face cost limitations with Cloudinary, as prices can surge unexpectedly, especially with higher traffic and large files.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Cloudinary review after 3 years of usage"

What do you dislike about Cloudinary?

I wish cost management was more transparent.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Outstanding technology & support"

What do you dislike about Cloudinary?

Costs are tied to consumption metrics and therefore costs are therefore increasing in case the amount of content / website traffic increases

6. Difficult Navigation
Users find difficult navigation in Cloudinary, struggling with complex UI and searching for basic features.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Steady CDN with quirks"

What do you dislike about Cloudinary?

Very complicated navigation on the site. Hard to figure out transformations taking place. Pricing model for transformations in videos is not transpare

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Powerful and easy to get started with"

What do you dislike about Cloudinary?

The UI is going through some modernisation and difficult to navigate.

Cloudinary Reviews (158)

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Cloudinary Reviews (158)

View 1 Video Reviews
4.5
158 reviews
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"Seamless Media Storage and Sharing for Students"
What do you like best about Cloudinary?

I appreciate that Cloudinary offers a free version, which is particularly beneficial for students like myself. I enjoy using it for my educational projects because it enables seamless delivery of media-rich assets over the internet. The quality of service provided by Cloudinary is exceptional, making it easier for me accomplish my educational goals. The platform has been a crucial component in facilitating my ability to store and share large media files, something that was once unimaginable. Additionally, Cloudinary integrates effortlessly with Codepen, enhancing my project development experience. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

There's nothing that I dislike. I like Cloudinary. Review collected by and hosted on G2.com.

"Practicality and Ease with Cloudinary"
What do you like best about Cloudinary?

I really appreciate the convenience that Cloudinary offers. It is extremely easy to use, and the initial setup was very simple, which is a great advantage since I didn't encounter any problems. I mainly use it to generate URLs that make it easier to upload and view images on my site, making visual content accessible to visitors. Cloudinary's complete platform is very good and, even though I don't use all the tools, I believe it helps various companies improve their performance. The product is so effective that I would rate it a 10 in terms of likelihood to recommend it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The slowness could improve. Review collected by and hosted on G2.com.

CC
Owner
Photography
Small-Business (50 or fewer emp.)
"Versatile Image Management, Effortless Setup"
What do you like best about Cloudinary?

I love Cloudinary's versatility. Its ability to consistently apply the same modifications across numerous images is invaluable for my work as a photographer. The service effortlessly handles the cleaning and watermarking of images, which are crucial tasks for maintaining professional standards and visual consistency in my site’s asset management. Hosting images online has never been more efficient, thanks to Cloudinary's user-friendly setup where I could upload and start utilizing its features almost immediately. Cloudinary’s robust functionality and intuitive interface greatly enhance my workflow, making it an essential tool for my current needs and upcoming projects. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I have no complaints at the moment Review collected by and hosted on G2.com.

PF
Content Developer Manager
Enterprise (> 1000 emp.)
"Cloudinary are wizards when it comes to images and video"
What do you like best about Cloudinary?

Cloudinary provides instant transformations on all of out images used in a large scale ecommerce site. They are fast and their image optimizations are insane. We can apply filters, scaling, cropping and a ton of other optimizations through a simple URL parameter and get the image we want/need nearly as fast the first time than an image that already exists. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The UI / Dashboard could be easier to navigate and to find what you are looking for. I often have to click around a bunch to get what I want. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

It's great to hear that Cloudinary is helping you save bandwidth and maintain SEO vitals. We're excited to continue supporting your needs as you expand to use Cloudinary for your complete DAM service provider.

Jukebox555 X.
JX
"Simplifies Photo Optimization with Ease"
What do you like best about Cloudinary?

I love the simplicity of using Cloudinary and find its UI very intuitive. The platform significantly enhances my workflow by allowing me to quickly create links in an automated way, saving me a ton of time. The ability to optimize and reduce the size of photos easily is invaluable for my needs, specifically when working with people photo optimization. Overall, Cloudinary provides an efficient and user-friendly experience that is integral to my photo management tasks. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The auto-cleaning feature is a bit painful to use and should ideally perform cleanup automatically. Review collected by and hosted on G2.com.

Gleb S.
GS
Owner
Small-Business (50 or fewer emp.)
"Powerful tool for managing and optimizing media content"
What do you like best about Cloudinary?

Cloudinary has significantly improved the way we manage images and videos on our projects. The automatic optimization of file sizes and formats makes websites load much faster without sacrificing quality. I really like the flexibility of transformations, the fast CDN delivery, and the ability to store all assets in one central place. It saves a lot of time for both developers and content creators. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The admin panel sometimes seems overloaded, especially for new users who are just getting to grips with advanced transformations. Some features require additional study of documentation or tutorials. Additionally, more flexible pricing plans would be desirable for small teams or projects with medium traffic. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're thrilled to hear that Cloudinary has significantly improved the way you manage media content on your projects. Our automatic optimization and fast CDN delivery are designed to enhance website performance without sacrificing quality. We appreciate your feedback about the admin panel and pricing, and we're constantly working to improve user experience and offer more flexible plans for all types of projects.

Joep L.
JL
CEO
Sports
Small-Business (50 or fewer emp.)
"We use Cloudinairy for our storage of pictures and videos. Easy to implement in our app"
What do you like best about Cloudinary?

The easyness of creating folders and have a clear overview Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

sometimes the time to upload can be better Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thanks for sharing how smoothly Cloudinary fits into your app workflow—great to hear the image hosting and linking is working well for you! Moving folders is a fair point, especially with URL stability in mind. We'll pass that along as we continue improving file management tools.

Verified User in Pharmaceuticals
UP
Enterprise (> 1000 emp.)
"Effortless Asset Management for Large Teams"
What do you like best about Cloudinary?

Easy way for our large company to use/look through all creative assets while having the correct URL needed to be used. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Sometimes when scrolling through large amounts of assets, it becomes laggy. I wish there were an easier way to locate images or if there was some way to search details of an images and it were able to find it. Review collected by and hosted on G2.com.

Daniel S.
DS
Senior Software Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Switching to Cloudinary for our training videos, we've experienced flawless streaming performance!"
What do you like best about Cloudinary?

The streaming performance has been a complete game-changer for our cybersecurity awareness training program. Before switching to Cloudinary, we constantly dealt with buffering issues and inconsistent video quality that frustrated both our team and trainees. Now, our videos load instantly and stream smoothly regardless of the viewer's connection speed or device. What really sets Cloudinary apart for me is their dynamic transformation capabilities. Being able to automatically optimize video quality, resize content on-the-fly, and deliver the perfect format for each user's device has eliminated so many headaches. It's incredibly satisfying to finally have a platform that just works reliably, letting us focus on creating great training content instead of troubleshooting technical issues. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Early on we ran into some issues around dynamic transformations causing our videos to be constantly reprocessed, which then made the video fail to load while the processing was happening. The documentation is comprehensive, but I found myself spending more time than anticipated figuring out the proper settings. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thanks for the great feedback! We're thrilled to hear that Cloudinary's streaming performance and dynamic transformations are powering a smoother, more reliable training experience. We appreciate the note on early transformation challenges our team is always working to make setup faster and more intuitive.

Verified User in Consulting
AC
Small-Business (50 or fewer emp.)
"Effortless Photo Hosting with Flexible Upgrades"
What do you like best about Cloudinary?

I’ve been really happy with Cloudinary. The free plan offers a lot and being able to purchase upgrades or credits whenever I need them is super convenient. It made hosting all my wedding pictures incredibly easy, and the GitHub integration has been a big bonus. Overall, a very satisfying experience! Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I don’t have any major complaints. Nothing in particular stands out as a problem at the moment. Review collected by and hosted on G2.com.