--- title: CloudCall Reviews meta_title: 'CloudCall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 76 reviews by the users' company size, role or industry to find out how CloudCall works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 76 scale: '5' date_modified: '2026-10-01' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

CloudCall Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in CloudCall, facilitating seamless communication and integration with their workflow. (11 mentions)
Users value the easy integration of CloudCall with existing systems, enhancing connectivity and collaboration effortlessly. (8 mentions)
Users find the easy setup of CloudCall efficient, allowing quick implementation and seamless integration with existing systems. (5 mentions)
Users love the seamless integrations of CloudCall, enhancing communication with easy setup and responsive support. (5 mentions)
Users commend exceptional customer support from CloudCall, highlighting their commitment and responsiveness in resolving issues effectively. (4 mentions)
Users report poor call quality with frequent drops and unreliable connections impacting their communication experience. (4 mentions)
Users experience audio problems with CloudCall, leading to difficulties in communication during calls. (2 mentions)
Users experience frequent call drops with CloudCall, making the service unreliable and frustrating to use. (2 mentions)
Users report call connectivity issues with CloudCall, making communication unreliable and frustrating during calls. (2 mentions)
Users experience confusing log-in processes and delayed support responses, impacting their overall satisfaction with CloudCall. (2 mentions)

5 Pros or Advantages of CloudCall

5 Cons or Disadvantages of CloudCall

Verified User in Staffing and Recruiting
ES
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Vice President of Strategy and Development"
3.5/5
What do you like best about CloudCall?

the speed dialer and how creating notes are integrated into the system. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

that you cannot use it to call on any leads you have entered in BH Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Enterprise (> 1000 emp.)
"Way to increase productivity"
5/5
What do you like best about CloudCall?

I think the best feature of this product is the ability to increase productivity and reach-capabilities. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

I have no adverse reviews for this product. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
CS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"CloudCall robust features"
3.5/5
What do you like best about CloudCall?

I like that it pulls that it work along with BullHorn and the note section Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

The tool needs to call you and then make the call outbound Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Terrible call quality and customer service"
0.5/5
What do you like best about CloudCall?

Voip and Salesforce sync is the future, just didn´t work as it should. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

Very complicated interface

Regular bad service

All additional billings when we tried closing the account Review collected by and hosted on G2.com.

Rolf K.
RK
Rolf K.
Chairman - Programs Committee / Board Member
Small-Business (50 or fewer emp.)
"Awesome phone solution"
5/5
What do you like best about CloudCall?

Soft phones are available anywhere you have an internet connection and it's as if you are in your office Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

Only occasionally do we have call quality issues or software quirks. Review collected by and hosted on G2.com.

Michael J.
MJ
Michael J.
Data Integration Manager
Insurance
Small-Business (50 or fewer emp.)
"Limited functionality and poor support, good individuals though"
2/5
What do you like best about CloudCall?

the features that do work, work well and the call quality is very good. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

there are numerous technical limitations that don't become apparent until you try to implement. billing department and customer service department are slow to fix problems, but the actual tech support people are very friendly and helpful, even though they are somewhat limited in how much help they can provide. they do not offer 24/7 support. Review collected by and hosted on G2.com.