Generated from real user reviews
See Related User Reviews
Maitri P.
4.5/5
"Simple Setup, Reliable Call Management"
What do you like about CloudCall?
I use CloudCall to manage calls related to appointments, follow-ups, and internal communication, which makes patient communication easier. I like how
Lexi B.
5.0/5
"Seamless Candidate Contact, 24/7 Accessibility"
What do you like about CloudCall?
I really appreciate how CloudCall has enabled me to smoothly contact my candidates both during and after hours. The mobile app is a standout feature,
See Related User Reviews
Lexi B.
5.0/5
"Seamless Candidate Contact, 24/7 Accessibility"
What do you like about CloudCall?
I really appreciate how CloudCall has enabled me to smoothly contact my candidates both during and after hours. The mobile app is a standout feature,
Abby R.
Mid-Market (51-1000 emp.)
4.0/5
"Effortless Bullhorn Integration for Streamlined Communication"
What do you like about CloudCall?
The seamless integration with Bullhorn makes it easy to track all candidate and client communication without extra clicks.
See Related User Reviews
Maitri P.
4.5/5
"Simple Setup, Reliable Call Management"
What do you like about CloudCall?
I use CloudCall to manage calls related to appointments, follow-ups, and internal communication, which makes patient communication easier. I like how
Lexi B.
5.0/5
"Seamless Candidate Contact, 24/7 Accessibility"
What do you like about CloudCall?
I really appreciate how CloudCall has enabled me to smoothly contact my candidates both during and after hours. The mobile app is a standout feature,
See Related User Reviews
Abby R.
Mid-Market (51-1000 emp.)
4.0/5
"Effortless Bullhorn Integration for Streamlined Communication"
What do you like about CloudCall?
The seamless integration with Bullhorn makes it easy to track all candidate and client communication without extra clicks.
Verified User
Small-Business (50 or fewer emp.)
1.5/5
"Great when it works!"
What do you like about CloudCall?
It is fairly easy to use. I like that it has an SMS feature, it integrates into bullhorn, and I also enjoy that it has caller ID.
See Related User Reviews
Zach Z.
Small-Business (50 or fewer emp.)
5.0/5
"Seamless VOIP That Delivers"
What do you like about CloudCall?
They offer live dashboards with frequent refresh rates, which has been a game changer for our sales and critical calling teams. Real-time metrics disp
Michael M.
Mid-Market (51-1000 emp.)
5.0/5
"Great Cloud-Based Calling Solution for CRM Users"
What do you like about CloudCall?
Straightforward to set up and packed with features. It was incredibly simple to get our sales team up and running with both the app and the desk phone
See Related User Reviews
Maitri P.
4.5/5
"Simple Setup, Reliable Call Management"
What do you dislike about CloudCall?
Call quality can sometimes depend on internet connectivity, and the interface could be a bit more intuitive. Maybe provide offline services.
Ori A.
Small-Business (50 or fewer emp.)
0.5/5
"good but not great"
What do you dislike about CloudCall?
poor call quality constant disconnects bad service
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
2.5/5
"It mostly works however at times the connection could be beter"
What do you dislike about CloudCall?
the call connection can be dodgy where i cannot hear the customer or they cant hear me
Jeff W.
Small-Business (50 or fewer emp.)
4.5/5
"Cloudcall has top tier support, and is a fantastic product"
What do you dislike about CloudCall?
The biggest issues that we have arise from using headsets that don't always behave. Cloudcall itself is terrific.
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
0.5/5
"CloudCall is not reliable"
What do you dislike about CloudCall?
It is a horrible product and is not reliable. Calls drop often and are not reliable. It does not receive updates.
Kelly P.
Mid-Market (51-1000 emp.)
3.5/5
"Not one of my favorites"
What do you dislike about CloudCall?
Log in is a bit confusing, and you can get lost. Calls drop quite easily. When I am connected to my laptop via my headset, I cannot walk around if I h
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
2.5/5
"It mostly works however at times the connection could be beter"
What do you dislike about CloudCall?
the call connection can be dodgy where i cannot hear the customer or they cant hear me
Sreyoshi G.
Small-Business (50 or fewer emp.)
5.0/5
"Great calling service"
What do you dislike about CloudCall?
The call back button is same position as call end button. Sometimes you call back after they hang up
See Related User Reviews
Kelly P.
Mid-Market (51-1000 emp.)
3.5/5
"Not one of my favorites"
What do you dislike about CloudCall?
Log in is a bit confusing, and you can get lost. Calls drop quite easily. When I am connected to my laptop via my headset, I cannot walk around if I h
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Generally solid and reliable"
What do you dislike about CloudCall?
It's currently not possible to have itemised old call recordings from the archives, so these come through as bulk files with no particular identifiers
Generally, CloudCall has been great for saving time. There's a lot of admin tasks that don't need to be done manually anymore. Review collected by and hosted on G2.com.
There's no video calling on the platform at the moment. Review collected by and hosted on G2.com.
Can make calls from anywhere and anytime. Review collected by and hosted on G2.com.
using the portal is a bit hard for changing configration Review collected by and hosted on G2.com.
CloudCall has the most efficient and polite techs and service providers. Every member of the CloudCall Team takes the time not to fix an issue but also explain why it occurred and how to avoid this in the future, and sometimes a quick fix that I can do on my side. Product and services can not be better. Review collected by and hosted on G2.com.
I can not think of anything that I dislike about the product or services Review collected by and hosted on G2.com.
CloudCall allows me to make calls that instantly sync back into my CRM where most of my day to day activities exist. It is a easy to use tool that my team and I can track and source candidates quickly! Theres no fuss with this software! Review collected by and hosted on G2.com.
Customer Service is a bit slow but since having this issue I've been in close contact with them and it's defiantly a lot better and working towards faster communication. Review collected by and hosted on G2.com.
Working from home has meant I am juggling things around. The ability to record my calls and play back when catching up on customer account notes has enabled me to streamline my work and retain customers through good customer service. Review collected by and hosted on G2.com.
Nothing so far - hence the 5* review. I believe in credit where it's due. Review collected by and hosted on G2.com.
It's so easy to make calls with the click to dial function and the fact that all my client information is right there in front of me makes it that much better. I also love the call recording function as this is very helpful in sensitive situations when you need to recap what has been discussed. Review collected by and hosted on G2.com.
I don't have any complaints so far, all the features of this software seem to be working really well for me. Review collected by and hosted on G2.com.
Since using CloudCall I have found I have more time to concentrate on my daily tasks and sales rather than admin task that take up time. I am able to concentrate on sourcing candidates and tracking my activities on a daily basis with ease. Review collected by and hosted on G2.com.
Customer service was a bit slow, however the friendliness of the staff more than made up for this. Review collected by and hosted on G2.com.
The amount of time being saved is awesome. So much time gets wasted doing admin tasks; now there is loads of things the users don't need to waste time manually doing. Especially with working from home and through covid, it's been a great decision and improved us no end Review collected by and hosted on G2.com.
No video calling but I'm sure it'll come Review collected by and hosted on G2.com.
The idea of Bullhorn Integration is excellent, as is the caller ID function & ability to integrate notes, texts & emails. Review collected by and hosted on G2.com.
Our calls showed up as spam or scam calls, Calls & service dropped constantly, Outages were frequent, customer service was fragmented, headset issues were constant, Review collected by and hosted on G2.com.
CloudCall makes it easy to make calls that sync back to my CRM where most of my day-to-day activities exist! Review collected by and hosted on G2.com.
That I haven't used the software for longer! I could have saved soo much time with this. Review collected by and hosted on G2.com.