Generated from real user reviews
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Maitri P.
4.5/5
"Simple Setup, Reliable Call Management"
What do you like about CloudCall?
I use CloudCall to manage calls related to appointments, follow-ups, and internal communication, which makes patient communication easier. I like how
Lexi B.
5.0/5
"Seamless Candidate Contact, 24/7 Accessibility"
What do you like about CloudCall?
I really appreciate how CloudCall has enabled me to smoothly contact my candidates both during and after hours. The mobile app is a standout feature,
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Lexi B.
5.0/5
"Seamless Candidate Contact, 24/7 Accessibility"
What do you like about CloudCall?
I really appreciate how CloudCall has enabled me to smoothly contact my candidates both during and after hours. The mobile app is a standout feature,
Abby R.
Mid-Market (51-1000 emp.)
4.0/5
"Effortless Bullhorn Integration for Streamlined Communication"
What do you like about CloudCall?
The seamless integration with Bullhorn makes it easy to track all candidate and client communication without extra clicks.
See Related User Reviews
Maitri P.
4.5/5
"Simple Setup, Reliable Call Management"
What do you like about CloudCall?
I use CloudCall to manage calls related to appointments, follow-ups, and internal communication, which makes patient communication easier. I like how
Lexi B.
5.0/5
"Seamless Candidate Contact, 24/7 Accessibility"
What do you like about CloudCall?
I really appreciate how CloudCall has enabled me to smoothly contact my candidates both during and after hours. The mobile app is a standout feature,
See Related User Reviews
Abby R.
Mid-Market (51-1000 emp.)
4.0/5
"Effortless Bullhorn Integration for Streamlined Communication"
What do you like about CloudCall?
The seamless integration with Bullhorn makes it easy to track all candidate and client communication without extra clicks.
Verified User
Small-Business (50 or fewer emp.)
1.5/5
"Great when it works!"
What do you like about CloudCall?
It is fairly easy to use. I like that it has an SMS feature, it integrates into bullhorn, and I also enjoy that it has caller ID.
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Zach Z.
Small-Business (50 or fewer emp.)
5.0/5
"Seamless VOIP That Delivers"
What do you like about CloudCall?
They offer live dashboards with frequent refresh rates, which has been a game changer for our sales and critical calling teams. Real-time metrics disp
Michael M.
Mid-Market (51-1000 emp.)
5.0/5
"Great Cloud-Based Calling Solution for CRM Users"
What do you like about CloudCall?
Straightforward to set up and packed with features. It was incredibly simple to get our sales team up and running with both the app and the desk phone
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Maitri P.
4.5/5
"Simple Setup, Reliable Call Management"
What do you dislike about CloudCall?
Call quality can sometimes depend on internet connectivity, and the interface could be a bit more intuitive. Maybe provide offline services.
Ori A.
Small-Business (50 or fewer emp.)
0.5/5
"good but not great"
What do you dislike about CloudCall?
poor call quality constant disconnects bad service
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Verified User
Small-Business (50 or fewer emp.)
2.5/5
"It mostly works however at times the connection could be beter"
What do you dislike about CloudCall?
the call connection can be dodgy where i cannot hear the customer or they cant hear me
Jeff W.
Small-Business (50 or fewer emp.)
4.5/5
"Cloudcall has top tier support, and is a fantastic product"
What do you dislike about CloudCall?
The biggest issues that we have arise from using headsets that don't always behave. Cloudcall itself is terrific.
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Verified User
Mid-Market (51-1000 emp.)
0.5/5
"CloudCall is not reliable"
What do you dislike about CloudCall?
It is a horrible product and is not reliable. Calls drop often and are not reliable. It does not receive updates.
Kelly P.
Mid-Market (51-1000 emp.)
3.5/5
"Not one of my favorites"
What do you dislike about CloudCall?
Log in is a bit confusing, and you can get lost. Calls drop quite easily. When I am connected to my laptop via my headset, I cannot walk around if I h
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
2.5/5
"It mostly works however at times the connection could be beter"
What do you dislike about CloudCall?
the call connection can be dodgy where i cannot hear the customer or they cant hear me
Sreyoshi G.
Small-Business (50 or fewer emp.)
5.0/5
"Great calling service"
What do you dislike about CloudCall?
The call back button is same position as call end button. Sometimes you call back after they hang up
See Related User Reviews
Kelly P.
Mid-Market (51-1000 emp.)
3.5/5
"Not one of my favorites"
What do you dislike about CloudCall?
Log in is a bit confusing, and you can get lost. Calls drop quite easily. When I am connected to my laptop via my headset, I cannot walk around if I h
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Generally solid and reliable"
What do you dislike about CloudCall?
It's currently not possible to have itemised old call recordings from the archives, so these come through as bulk files with no particular identifiers
Great for making work calls when you are abroad as you are using WiFi rather than using your mobile number which can be expensive! Review collected by and hosted on G2.com.
It does have a habit of cutting out and sometimes the line can be quite bad. Review collected by and hosted on G2.com.
Not sure where to start, but everything has been great with CloudCall from the initial demo to starting using the system. We have found there to be a great ROI, so much time has been saved and there is a huge benefit seen across the user base with how easily it integrates with the crm Review collected by and hosted on G2.com.
It would be great if there was a WhatsApp integration Review collected by and hosted on G2.com.
Easy to setup, allows the team to work anywhere Review collected by and hosted on G2.com.
The mobile app could be improved. integration with whatsapp would be good Review collected by and hosted on G2.com.
Hi Geoff,
Thank you, for leaving us a review, we appreciate your feedback!
We are constantly looking to improve our products and services and look forward to sharing updates with our customers about exciting updates we have made to our mobile app.
Sean Hopkins
CloudCall
The flexibility CloudCall offers for remote-working is brilliant. Click-to-call is a game-changer for any business and the integration with our CRM that automates things our team does make a huge difference to efficiency and accuracy. A great product, and I would highly recommend it. Review collected by and hosted on G2.com.
The admin portal could be more user-friendly. Review collected by and hosted on G2.com.
Mobile app is really easy to use and integrates well with work PC Review collected by and hosted on G2.com.
Had one crash recently but were online again within a few hours Review collected by and hosted on G2.com.
CloudCall is great for keeping a birds-eye view on the team and lending a hand when it's needed. If you see a member of staff struggling on a call, you can listen in and send helpful messages if they want you to. Review collected by and hosted on G2.com.
It would be nice to have video calls as part of the offering. Review collected by and hosted on G2.com.
Cloudcall has allowed the business to listen into calls in real-time and link to the CRM - this has helped a great deal with a lot of our employees working from home in the last 18 months and will continue to do so going forward. The team at Cloudcall have always been accommodating when we were experiencing teething issues at the beginning, always taking the time to explain what was going on behind the scenes with our systems. Review collected by and hosted on G2.com.
No complaints so far from me. Fantastic customer service and fantastic system all around. Review collected by and hosted on G2.com.
The ability to listen to calls in real-time had been vital in onboarding, especially during Covid where the team were remote. Speeding up communication to clients and candidates has given our small outfit an important advantage and ensured we have grown during some difficult times. Review collected by and hosted on G2.com.
The support last year was touch and go but seems to have been resolved and back to usual high standards. Review collected by and hosted on G2.com.
Reliable, easy to use. Call recordings without notifications. Review collected by and hosted on G2.com.
Customer Support is slow, advanced functionalities impossible to figure out by oneself. Review collected by and hosted on G2.com.
CloudCall integrates with my CRM, meaning I hardly ever have to leave it. Enabling me to be more productive throughout the day. Review collected by and hosted on G2.com.
I've not been using the software for that long, but I'm yet to find any issues. Review collected by and hosted on G2.com.