Generated from real user reviews
See Related User Reviews
Maitri P.
4.5/5
"Simple Setup, Reliable Call Management"
What do you like about CloudCall?
I use CloudCall to manage calls related to appointments, follow-ups, and internal communication, which makes patient communication easier. I like how
Lexi B.
5.0/5
"Seamless Candidate Contact, 24/7 Accessibility"
What do you like about CloudCall?
I really appreciate how CloudCall has enabled me to smoothly contact my candidates both during and after hours. The mobile app is a standout feature,
See Related User Reviews
Lexi B.
5.0/5
"Seamless Candidate Contact, 24/7 Accessibility"
What do you like about CloudCall?
I really appreciate how CloudCall has enabled me to smoothly contact my candidates both during and after hours. The mobile app is a standout feature,
Abby R.
Mid-Market (51-1000 emp.)
4.0/5
"Effortless Bullhorn Integration for Streamlined Communication"
What do you like about CloudCall?
The seamless integration with Bullhorn makes it easy to track all candidate and client communication without extra clicks.
See Related User Reviews
Maitri P.
4.5/5
"Simple Setup, Reliable Call Management"
What do you like about CloudCall?
I use CloudCall to manage calls related to appointments, follow-ups, and internal communication, which makes patient communication easier. I like how
Lexi B.
5.0/5
"Seamless Candidate Contact, 24/7 Accessibility"
What do you like about CloudCall?
I really appreciate how CloudCall has enabled me to smoothly contact my candidates both during and after hours. The mobile app is a standout feature,
See Related User Reviews
Abby R.
Mid-Market (51-1000 emp.)
4.0/5
"Effortless Bullhorn Integration for Streamlined Communication"
What do you like about CloudCall?
The seamless integration with Bullhorn makes it easy to track all candidate and client communication without extra clicks.
Verified User
Small-Business (50 or fewer emp.)
1.5/5
"Great when it works!"
What do you like about CloudCall?
It is fairly easy to use. I like that it has an SMS feature, it integrates into bullhorn, and I also enjoy that it has caller ID.
See Related User Reviews
Zach Z.
Small-Business (50 or fewer emp.)
5.0/5
"Seamless VOIP That Delivers"
What do you like about CloudCall?
They offer live dashboards with frequent refresh rates, which has been a game changer for our sales and critical calling teams. Real-time metrics disp
Michael M.
Mid-Market (51-1000 emp.)
5.0/5
"Great Cloud-Based Calling Solution for CRM Users"
What do you like about CloudCall?
Straightforward to set up and packed with features. It was incredibly simple to get our sales team up and running with both the app and the desk phone
See Related User Reviews
Maitri P.
4.5/5
"Simple Setup, Reliable Call Management"
What do you dislike about CloudCall?
Call quality can sometimes depend on internet connectivity, and the interface could be a bit more intuitive. Maybe provide offline services.
Ori A.
Small-Business (50 or fewer emp.)
0.5/5
"good but not great"
What do you dislike about CloudCall?
poor call quality constant disconnects bad service
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
2.5/5
"It mostly works however at times the connection could be beter"
What do you dislike about CloudCall?
the call connection can be dodgy where i cannot hear the customer or they cant hear me
Jeff W.
Small-Business (50 or fewer emp.)
4.5/5
"Cloudcall has top tier support, and is a fantastic product"
What do you dislike about CloudCall?
The biggest issues that we have arise from using headsets that don't always behave. Cloudcall itself is terrific.
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
0.5/5
"CloudCall is not reliable"
What do you dislike about CloudCall?
It is a horrible product and is not reliable. Calls drop often and are not reliable. It does not receive updates.
Kelly P.
Mid-Market (51-1000 emp.)
3.5/5
"Not one of my favorites"
What do you dislike about CloudCall?
Log in is a bit confusing, and you can get lost. Calls drop quite easily. When I am connected to my laptop via my headset, I cannot walk around if I h
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
2.5/5
"It mostly works however at times the connection could be beter"
What do you dislike about CloudCall?
the call connection can be dodgy where i cannot hear the customer or they cant hear me
Sreyoshi G.
Small-Business (50 or fewer emp.)
5.0/5
"Great calling service"
What do you dislike about CloudCall?
The call back button is same position as call end button. Sometimes you call back after they hang up
See Related User Reviews
Kelly P.
Mid-Market (51-1000 emp.)
3.5/5
"Not one of my favorites"
What do you dislike about CloudCall?
Log in is a bit confusing, and you can get lost. Calls drop quite easily. When I am connected to my laptop via my headset, I cannot walk around if I h
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Generally solid and reliable"
What do you dislike about CloudCall?
It's currently not possible to have itemised old call recordings from the archives, so these come through as bulk files with no particular identifiers
Very good at transferring phone calls & putting people on hold. Review collected by and hosted on G2.com.
have some issues with the sound of my voice Review collected by and hosted on G2.com.
Thank you for the review and feedback!
Easy to use and simple for new users easy to set up Review collected by and hosted on G2.com.
poor call quality constant disconnects bad service Review collected by and hosted on G2.com.
Hi Ori,
Thank you for sharing your feedback — we’re glad to hear the ease of use has been a win for your team!
We completely understand the frustration around call quality and service issues. These are exactly the challenges we’ve addressed with our new o1 platform, which was purpose-built to improve stability, performance, and global call quality — especially for Bullhorn users like yourself.
When the time is right, we would love to connect for the opportunity to show your team CloudCall o1 so you can experience the difference.
Thanks again for your candid review.
Best,
Ashley
I use CloudCall as an SDR in a company. CloudCall is integrated into my sales outreach tool, and I don't know anything about integrations, but I know that the calls are clean and perfect. Cleanliness, voicemails, and simplicity are all advantages that make it easier for me to make calls smoothly. Review collected by and hosted on G2.com.
No matter how hard I try, I can't find any faults, apart from the fact that sometimes it simply fails to connect a call if I call in the MENA region, but I suspect that this is more due to my sales outreach application than to CloudCall. Review collected by and hosted on G2.com.
It integrates with Bullhorn which allows BH users to call. Review collected by and hosted on G2.com.
It is a horrible product and is not reliable. Calls drop often and are not reliable. It does not receive updates. Review collected by and hosted on G2.com.
Hi there,
Thank you for taking the time to leave a review. We’re truly sorry to hear about the reliability issues you experienced — we know how critical consistent performance is, especially in staffing.
This is why we’ve fully replatformed CloudCall with the launch of our new o1 solution, built from the ground up to improve call quality, stability, and integration performance for Bullhorn users.
When your team is ready to revisit your VoIP provider, we’d love to show you how far we’ve come.
Wishing you continued success,
CloudCall
allows me to speak to customers clearly and listen back to train myself to get better Review collected by and hosted on G2.com.
sometimes cuts out and drops - can also take a while to come back on Review collected by and hosted on G2.com.
Thank you so much for your feedback! We’re glad to hear CloudCall is helping you connect clearly with your customers and giving you the chance to fine-tune your skills. We understand how frustrating call dropouts can be (we’re working very hard to make the new CloudCall01 connect without fail). Your feedback means a lot to us, and helps us look for ways to make things even better for you. We're grateful to be part of your success in closing those property deals! 📱🏡💰
Not a lot to be honest. Couldn't wait to get rid of it, I lobbied to get rid of it in our organisation for 2 years. Review collected by and hosted on G2.com.
It logs out randomly. It also has a ridiculous login process that require remembering an obscure number and password. It drops out too frequently to be reliable. . It is slow and clunky to use. Poor support on offer in Australia When we told them we were changing software they turned off our phone number 2 weeks before the changeover. The mobile tool is next to useless. It doesn't login when we open our CRM that it links to, and there are two apps you need to have running for it to work. It is terrible for occasional users, when you go to use it, it isn't ready. Review collected by and hosted on G2.com.
Thank you for sharing your feedback. We’re sorry CloudCall didn’t meet your expectations. With our new CloudCall01 platform, we’ve made major improvements to login processes, reliability, and support. It’s been rebuilt for better performance and a smoother overall experience. If you’d like to hear more about the Classic-01 updates or have questions, please let us know. Your honest feedback is invaluable and inspires us to continually improve. 🙏
Pretty much everything is amazing. Its easy to use and very functional. Ease of integration as well is very easy Review collected by and hosted on G2.com.
i dont like the fact that we cant power dial on it like kixie Review collected by and hosted on G2.com.
We use MS Teams and this helps us increase production communication and collaborative efforts. Review collected by and hosted on G2.com.
My team has not found anything that would make them dislike it. Review collected by and hosted on G2.com.
Ease of access and privacy of personal phone Review collected by and hosted on G2.com.
The call back button is same position as call end button. Sometimes you call back after they hang up Review collected by and hosted on G2.com.
it is very easy to use and managed to pick it up in a day Review collected by and hosted on G2.com.
the call connection can be dodgy where i cannot hear the customer or they cant hear me Review collected by and hosted on G2.com.