--- title: Closely Reviews meta_title: 'Closely Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 196 reviews by the users' company size, role or industry to find out how Closely works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 196 scale: '5' date_modified: '2026-09-28' parent_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation ---

Closely Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Closely's responsive customer support, appreciating prompt assistance and helpful guidance with every inquiry. (3 mentions)
Users appreciate the easy setup of Closely campaigns, enabling effortless automation and efficient outreach across platforms. (2 mentions)
Users find the implementation ease of Closely impressive, thanks to its intuitive UI and seamless integration features. (2 mentions)
Users value the seamless integrations of Closely with HubSpot, enhancing efficiency in outreach and lead management. (2 mentions)
Users value the effective lead generation capabilities of Closely, notably its warm-up feature and detailed campaign statistics. (2 mentions)
Users are frustrated by plan limitations like inflexible email features, poor support, and unclear cancellation policies. (3 mentions)
Users find email campaign features lacking, with restrictions on editing and limited customer support affecting their experience. (1 mentions)
Users face significant integration issues with Closely, leading to account problems and frustrating experiences. (1 mentions)
Users find the email campaign features lacking, wishing for more flexibility and better customization options. (1 mentions)
Users report issues with LinkedIn integration, leading to account bans and failed connections with other platforms like HubSpot. (1 mentions)

5 Pros or Advantages of Closely

5 Cons or Disadvantages of Closely

Yannick W.
YW
Yannick W.
Founder & Head of
Internet
Small-Business (50 or fewer emp.)
"A Risky Choice for LinkedIn Automation"
0/5
What do you like best about Closely?

Nothing Review collected by and hosted on G2.com.

What do you dislike about Closely?

Closely only created problems for me, mainly getting my LinkedIn account banned. The integration with HubSpot didn't work either. The lifetime deal on AppSumo made me try to switch, but it ended in a disaster. The initial setup was easy enough, but considering the issues, that's not worth anything. Review collected by and hosted on G2.com.

Mark D.
MD
Mark D.
Business Consultant
Marketing and Advertising
Small-Business (50 or fewer emp.)
"LinkedIn/Email Outbound Platform"
3.5/5
What do you like best about Closely?

The dashboard provides easy-to-understand campaign statistics, and it's easy to set up campaigns that automate tasks that are normally time-consumingly manual. It's not just for LinkedIn, you can also add your email and have the system auto send emails as part of your campaign. Review collected by and hosted on G2.com.

What do you dislike about Closely?

So far seems OK, hopefully the tool doesn't impact my LinkedIn account. Review collected by and hosted on G2.com.

Roselle P.
RP
Roselle P.
Executive Assistant
Small-Business (50 or fewer emp.)
"Great Multi-Channel Prospecting Tool for LinkedIn"
4/5
What do you like best about Closely?

I like the branding of Closely's dashboard and the detailed campaign statistics, which help me track every step. As someone responsible for outreach and lead generation at my company, the cloud-based system and warm-up feature have been essential. I’ve been using it for 9 months without any LinkedIn bans because of their warm-up feature. The ability to extract 2,500 profiles and directly download them as a CSV or Google Sheet is a significant time-saver and a plus, allowing me to manage my campaigns more efficiently to upload the CSV to my LinkedIn campaign. They also consistently roll out updates, and whenever I provide feedback, I receive a link to their roadmap, which I find very helpful. The customer service is commendable, too. I use and monitor it every day. I love that it can be integrated with HubSpot so my messages are recorded in our HubSpot CRM and it is easy to set-up. Review collected by and hosted on G2.com.

What do you dislike about Closely?

I find the email campaign features lacking—they're not robust enough for my needs, particularly the fixed "unsubscribe" button. I wish I could edit this unsubscribe text so it doesn't come across as a marketing email for cold outreach. Additionally, once you upload a CSV, the data can’t be edited, and campaigns can't be modified after they're paused or stopped. Their customer support could be more knowledgeable, as I’ve encountered issues where I should have trusted my instincts instead. There’s a learning curve at the start, but once you get the hang of it, it becomes easier. Testing is key. Lastly, their lead finder is really not working and can't extract emails, so I still use another tool for email extraction. Review collected by and hosted on G2.com.

Luca P.
LP
Luca P.
Chief Operations Officer DEQUA Studio | Formerly CTO in MarTech
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Linkedin Outbound platform"
5/5
What do you like best about Closely?

Closely is an established tool in the outbound sector, allowing you to automate many manual tasks while still functioning human-like. What I really like about this tool is that it integrates different functions, allowing you to use a single platform for all campaigns: - Linkedin Scraper - LinkedIn Email Extractor - Automations - Meeting scheduler tool Review collected by and hosted on G2.com.

What do you dislike about Closely?

Nothing negative to report, the platform works smoothly Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"I'm using Closely for my automated outreach and I love it!"
4.5/5
What do you like best about Closely?

Setting up a campaign is effortless.

Analytics are on point.

And you can combine LinkedIn outreach and email outreach.

They even included an appointment scheduler so you can save money on other tools.

Also love the layout and design.

Clear, modern and frictionless user experience! Review collected by and hosted on G2.com.

What do you dislike about Closely?

For now I got everything that I wanted from Closely.

Nothing to complain about! Review collected by and hosted on G2.com.

Antonio d.
AD
Antonio d.
Digital Strategist & Coach
Small-Business (50 or fewer emp.)
"Closely is a powerful tool for anyone looking to enhance their sales engagement on LinkedIn"
4/5
What do you like best about Closely?

Ease of Use: The platform is user-friendly and easy to navigate, making it accessible even for those who are not tech-savvy<br><br>LinkedIn Integration: Closely integrates seamlessly with LinkedIn, allowing users to manage and grow their network efficiently.<br><br>Automation: It offers robust automation features, enabling users to launch automated outreach campaigns and manage responses without needing to keep LinkedIn open.<br><br>Customer Support: The support team is responsive and helpful, providing prompt assistance when needed Review collected by and hosted on G2.com.

What do you dislike about Closely?

no integration with Google Calendar available Review collected by and hosted on G2.com.

PV
Parth V.
Consultant
Small-Business (50 or fewer emp.)
"I love the UI"
5/5
What do you like best about Closely?

I love the intuitive UI, and the tutorial videos are explained in a way that makes everything easy to grasp. This will be my first time using LinkedIn for a professional lead generation strategy, and so far, I’m really impressed with the capabilities of this tool.

The warm-up feature especially highlights how well-designed it is, showing a deep understanding of LinkedIn’s policies and a commitment to delivering lasting results. Review collected by and hosted on G2.com.

What do you dislike about Closely?

Closely is a great platform for linkedin outreach. Review collected by and hosted on G2.com.

Micah D.
MD
Micah D.
Founder | Webflow Developer | SEO Sniper | Strategic Digital Architect
Small-Business (50 or fewer emp.)
"Shady cancellation process leads to overcharging without refunds..."
0/5
What do you like best about Closely?

Intuitive setup and good integration tools. Review collected by and hosted on G2.com.

What do you dislike about Closely?

Super shady cancellation policy for renewals. If you don't want to be charged for NEXT MONTH you must provide 15-25 days of notice. This was NOT made clear anywhere on their website during onboarding unless you take the time to read the terms and conditions which let's be honest most people don't read. I acknowledge it's ultimately my fault for not reading fine print, but just warning others out there. As well as reviewing low due to it being kind of shady business practice for 2024 Review collected by and hosted on G2.com.

BR
Bruno R.
Product Manager
Small-Business (50 or fewer emp.)
"Best Linkedin & Mail automation in my experience"
4.5/5
What do you like best about Closely?

Easy to setup and lots of features that I haven't found in similar products. Customer support is excellent too. Review collected by and hosted on G2.com.

What do you dislike about Closely?

You need to upgrade for using the integrated appointments booking feature. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"One of the best tools out there for LinkedIn"
5/5
What do you like best about Closely?

It's fast and easy to use, especially as an agency owner. Review collected by and hosted on G2.com.

What do you dislike about Closely?

I would like to see more features in personalization but they have listened to community feedback and roll out updates steadily. Review collected by and hosted on G2.com.