CLM 365 Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the excellent customer support of CLM 365, which greatly enhances the overall experience and workflow efficiency. (1 mentions)

Users commend the ease of use of CLM 365, enabling straightforward design of legal workflows with clear guidance. (1 mentions)

Users value the easy integrations offered by CLM 365, enhancing their workflow and ensuring quick adaptation to needs. (1 mentions)

Users value the simple and functional portal of CLM 365, enhancing efficiency in legal process management. (1 mentions)

Users find CLM 365's initial setup easy, appreciating the clear guidance provided during the configuration session. (1 mentions)

Users experience complex navigation that hinders ease of use and makes contract management challenging in CLM 365. (1 mentions)

Top Pros or Advantages of CLM 365

1. Customer Support

Users value the excellent customer support of CLM 365, which greatly enhances the overall experience and workflow efficiency.

See 1 mentions

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Gianluca A.

4.5/5

"Simple, Effective with Outstanding Support"

What do you like about CLM 365?

I appreciate CLM 365's simple and functional portal, which allows for building linear flows suitable for legal contexts. The vendor's prompt and timel

2. Ease of Use

Users commend the ease of use of CLM 365, enabling straightforward design of legal workflows with clear guidance.

See 1 mentions

See Related User Reviews

Gianluca A.

4.5/5

"Simple, Effective with Outstanding Support"

What do you like about CLM 365?

I appreciate CLM 365's simple and functional portal, which allows for building linear flows suitable for legal contexts. The vendor's prompt and timel

3. Easy Integrations

Users value the easy integrations offered by CLM 365, enhancing their workflow and ensuring quick adaptation to needs.

See 1 mentions

See Related User Reviews

Gianluca A.

4.5/5

"Simple, Effective with Outstanding Support"

What do you like about CLM 365?

I appreciate CLM 365's simple and functional portal, which allows for building linear flows suitable for legal contexts. The vendor's prompt and timel

4. Process Improvement

Users value the simple and functional portal of CLM 365, enhancing efficiency in legal process management.

See 1 mentions

See Related User Reviews

Gianluca A.

4.5/5

"Simple, Effective with Outstanding Support"

What do you like about CLM 365?

I appreciate CLM 365's simple and functional portal, which allows for building linear flows suitable for legal contexts. The vendor's prompt and timel

5. Setup Ease

Users find CLM 365's initial setup easy, appreciating the clear guidance provided during the configuration session.

See 1 mentions

See Related User Reviews

Gianluca A.

4.5/5

"Simple, Effective with Outstanding Support"

What do you like about CLM 365?

I appreciate CLM 365's simple and functional portal, which allows for building linear flows suitable for legal contexts. The vendor's prompt and timel

Top Cons or Disadvantages of CLM 365

1. Contract Management

Users experience complex navigation that hinders ease of use and makes contract management challenging in CLM 365.

See 1 mentions

See Related User Reviews

Verified User

5.0/5

"Good"

What do you dislike about CLM 365?

What do you dislike about CLM Contract Management

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Verified User in Computer Software

Small-Business (50 or fewer emp.)

9/7/2026

"Much easier to keep track of our contracts"

5/5

What do you like best about CLM 365?

The reminders have been useful for us. We have a lot of contracts with different renewal dates, and it was difficult to keep track of everything in Excel. Now the team gets notifications before important dates. Review collected by and hosted on G2.com.

What do you dislike about CLM 365?

There are quite a few options when you first start setting it up, so it took us some time to decide how we wanted to organize everything Review collected by and hosted on G2.com.

Response from Teajesh Pushkar of CLM 365

Thank you for sharing your experience on G2! We’re glad to hear that CLM 365 is making it easier for your organization to manage contracts in one place and stay on top of important renewal dates with timely reminders. We understand the importance of making that process as straightforward as possible. We’re always here to help you get started. Please feel free to reach out if you have any questions or need assistance, we’re happy to help!

Verified User in Mechanical or Industrial Engineering

Mid-Market (51-1000 emp.)

9/11/2026

"We liked that the documents stay in SharePoint"

5/5

What do you like best about CLM 365?

For us, the biggest advantage is that the documents remain in our SharePoint repository. We didn't want to upload sensitive contracts to another system and lose control of where they are stored. Our users can also access them through Microsoft Teams. Review collected by and hosted on G2.com.

What do you dislike about CLM 365?

The initial configuration took some time because we wanted to match it with our existing SharePoint setup Review collected by and hosted on G2.com.

Response from Teajesh Pushkar of CLM 365

Thank you for sharing your experience on G2! We're happy to know that CLM 365 is helping your team manage contracts directly within SharePoint, access documents through Microsoft Teams, and find the latest contract versions with ease. We also appreciate your feedback on the initial configuration. If you need any assistance, please feel free to reach out to our team. We're always happy to help!

Verified User in Law Practice

Mid-Market (51-1000 emp.)

10/8/2026

"CLM 365"

4.5/5

What do you like best about CLM 365?

We greatly value the continued excellence in customer service, particularly the proactive, hands-on support and guidance provided throughout the resolution process. Review collected by and hosted on G2.com.

What do you dislike about CLM 365?

One area for improvement is the availability of built-in customizable features. Certain business requirements require custom development, resulting in wait times before those enhancements can be implemented and deployed. Review collected by and hosted on G2.com.

Verified User in Computer Networking

6/23/2026

"A Modern Contract Management Software with Practical AI Features"

5/5

What do you like best about CLM 365?

Unlike some AI features that feel like marketing buzzwords, the AI capabilities in Contract Management 365 provide real value. We regularly use AI summary, AI clause extraction, and AI risk analysis during contract reviews. The redlining functionality and workflow automation also help streamline negotiations and approvals. Everything is accessible from within our Microsoft 365 environment, which makes adoption easier. Review collected by and hosted on G2.com.

What do you dislike about CLM 365?

No major concerns. We would like to see additional AI capabilities introduced over time. Review collected by and hosted on G2.com.

Response from Teajesh Pushkar of CLM 365

Thank you for sharing your experience with CLM 365! We’re glad to hear that features like AI summaries, clause extraction, and risk analysis are adding value to your contract reviews and helping make reviews faster and approvals more structured. We also appreciate your feedback on additional AI capabilities. New AI features are now live in CLM 365, so feel free to check them out. If you ever need any assistance or have questions, please feel free to reach out to us. We’re always happy to help.

Verified User in Information Technology and Services

7/15/2026

"A smart contract lifecycle management solution with useful AI features"

5/5

What do you like best about CLM 365?

We've been using Contract Management 365 for several months, and it's made managing contracts much easier. The AI summary feature gives us a quick overview of lengthy agreements, while AI Risks and AI Obligations highlight areas that require attention. Review collected by and hosted on G2.com.

What do you dislike about CLM 365?

The platform has many features, so it takes some time to discover everything available, but the support team has been responsive whenever we've had questions. Review collected by and hosted on G2.com.

Verified User in Industrial Automation

7/23/2026

"Microsoft 365 Integration was the main reason we chose it"

5/5

What do you like best about CLM 365?

We were specifically looking for a Contract lifecycle management solution that worked with Microsoft 365. Since contract management integrates with SharePoint, Teams, Outlook, and Azure OpenAI, it fit perfectly into our existing environment. Our users didn't need to learn a completely new system, and adoption was much smoother than expected. Review collected by and hosted on G2.com.

What do you dislike about CLM 365?

I would like more dashboard customization options, especially for senior management Review collected by and hosted on G2.com.

Verified User in Computer Software

7/10/2026

"Combines AI, Microsoft 365, and Contract Management in One Platform"

5/5

What do you like best about CLM 365?

We were looking for a CLM software solution that worked within Microsoft 365. The integration with SharePoint, Teams, Azure OpenAI, Copilot, and Outlook makes Contract Management 365 stand out. Features like AI summary, AI risks, AI obligations, and workflow automation provide real business value. Review collected by and hosted on G2.com.

What do you dislike about CLM 365?

Some advanced features require a little more time to configure properly. Review collected by and hosted on G2.com.

Verified User in Facilities Services

6/23/2026

"Excellent AI Features Combined with Strong Workflow Automation"

5/5

What do you like best about CLM 365?

The combination of AI risks, AI Obligations, and workflow automation has streamlined our contract management process. The platform automatically highlights important contract details and ensures approvals move smoothly between stakeholders. Review collected by and hosted on G2.com.

What do you dislike about CLM 365?

I would like to see additional AI-powered reporting capabilities in future releases Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

6/17/2026

"AI Summary Saves Our Team a Lot of Time"

5/5

What do you like best about CLM 365?

The AI Summary feature is one of our favorite capabilities. Instead of reading lengthy contracts, we can quickly understand key terms, obligations, and risks. Review collected by and hosted on G2.com.

What do you dislike about CLM 365?

The AI-generated results need quick review, but overall, they are very accurate. Review collected by and hosted on G2.com.

Response from Teajesh Pushkar of CLM 365

Thank you for sharing your review on G2! We're happy to hear that CLM 365 AI capabilities have helped your team review contracts faster and focus on more informed decision-making. We also appreciate your feedback on AI-generated results and will continue enhancing the experience and review accuracy. If you need any further assistance, please reach out to us, we're always happy to help!

Verified User in Legal Services

3/27/2026

"Good task management during contract lifecycle"

5/5

What do you like best about CLM 365?

The task feature has been quite helpful during the contract process. Its easy to assign tasks and see who is responsible for each step. This avoids a lot of back-and-forth messages because everyone can see what needs to be done and by when. Review collected by and hosted on G2.com.

What do you dislike about CLM 365?

Nothing major problematic so far. The overall experience has been smooth. Review collected by and hosted on G2.com.

Response from Teajesh Pushkar of CLM 365

Thank you for sharing your experience with CLM 365. We’re glad to hear that our platform is helping your team clearly define responsibilities and keep contract activities on track, which helps improve overall visibility. We appreciate your feedback, and if you need any further assistance, please feel free to reach out, we’re always happy to help!