Generated from real user reviews
See Related User Reviews
Yamini P.
Mid-Market (51-1000 emp.)
3.5/5
"Keka Simplifies HR Processes with Easy Automation"
What do you like about Client Cloud?
What I appreciate most is how it covers everything in one place. It’s easy to use, saves a lot of time, and comes with expert support whenever needed.
Rhea A.
Small-Business (50 or fewer emp.)
5.0/5
"HR Hotline - Trained professional HR experts"
What do you like about Client Cloud?
The aim of the HR hotline, which is essentially a team of HR consultants, is to offer an employer the finest HR solution. They have a lot of experienc
See Related User Reviews
Rhea A.
Small-Business (50 or fewer emp.)
5.0/5
"HR Hotline - Trained professional HR experts"
What do you like about Client Cloud?
The aim of the HR hotline, which is essentially a team of HR consultants, is to offer an employer the finest HR solution. They have a lot of experienc
Suvith K.
Small-Business (50 or fewer emp.)
3.5/5
"Quite an help full applications"
What do you like about Client Cloud?
The applications help us to analyze the candidate's profile in a very appropriate manner
See Related User Reviews
Yamini P.
Mid-Market (51-1000 emp.)
3.5/5
"Keka Simplifies HR Processes with Easy Automation"
What do you like about Client Cloud?
What I appreciate most is how it covers everything in one place. It’s easy to use, saves a lot of time, and comes with expert support whenever needed.
See Related User Reviews
Yamini P.
Mid-Market (51-1000 emp.)
3.5/5
"Keka Simplifies HR Processes with Easy Automation"
What do you like about Client Cloud?
What I appreciate most is how it covers everything in one place. It’s easy to use, saves a lot of time, and comes with expert support whenever needed.
See Related User Reviews
Suvith K.
Small-Business (50 or fewer emp.)
3.5/5
"Quite an help full applications"
What do you dislike about Client Cloud?
The interface of the application can be a lot better.
The most helpful thing about HR hotline is that they are always available for your HR needs. Review collected by and hosted on G2.com.
There isn't much about HR Hotline that I dislike. They are a good go-to hotline if you need anything HR. Review collected by and hosted on G2.com.
Serves as an extension to the HR Department of the clients which helps in reducing their administrative burden. Clients receive guidance from experienced professionals having experience of more than 15 years. Review collected by and hosted on G2.com.
Currently they have a very limited market presence. This also limits the advisory role of the company as the HR policies and rules vary from one country to another. Review collected by and hosted on G2.com.
Most questions are streamlined, can use one answer/format for most inquiries Review collected by and hosted on G2.com.
Sometimes, it takes a while to get to desired answer/area of app Review collected by and hosted on G2.com.
The technologies they acquire can be helpful for an agency to grow. They have a large variety of options that an agency can choose from. When used consistently with an internal champion, you could see some ROI from the investment made in their solutions. Review collected by and hosted on G2.com.
The customer service isn't the best. We've had several account managers and they seem to not really know the product, or follow up in a timely manner. They also struggle to help us understand when and how to maximize the technologies we purchase. Review collected by and hosted on G2.com.
Client cloud is a nice way to keep in front of your clients in a professional, polished, helpful way. They have a lot of resources and different useful topics. Review collected by and hosted on G2.com.
Zywave is very cost-prohibitive. They get you into long contracts that are impossible to break, and the billing department is not helpful. We don't use the portal as much as we should, for how much we spend. I will probably discontinue our contract when it is over. Review collected by and hosted on G2.com.
It is very integrative with our companies tools and works well with add ons Review collected by and hosted on G2.com.
Has a tendency to be tricky for password changes and logins for new users. When that happens though, customer support is very helpful Review collected by and hosted on G2.com.
Our company uses it to make our annual elections and to review information about our insurance plans. Review collected by and hosted on G2.com.
It takes a lot of time when I have to go back to the employee list every time to view another employee's profile. It would take less time if I could use back and forward arrows between employees. Review collected by and hosted on G2.com.
Cloud based, saves all documents, and very simple to use Review collected by and hosted on G2.com.
It's hard to find something I dislike, but if I had to say something ... if you create a WRAP, then change an insurance carrier's contact information in the software, the existing WRAP is automatically updated with the new contact information, and the WRAP is marked as if it has not been finalized yet because of the change Review collected by and hosted on G2.com.
Best thing is that I can check my whole data and can configure in case of time off, health benefits and enroll as well. An employee can check their login and log out time and can manage their all HR related issues. Here we can enjoy client support throughout and also can track vacation. Review collected by and hosted on G2.com.
Less to dislike but one thing I can think of that we need to check everything manually if it goes offline or enroll get closed. They need to fix little bugging issues otherwise it is good. Review collected by and hosted on G2.com.
The cost didn't go by PEPM, but rather a flat fee. Review collected by and hosted on G2.com.
The platform is not realistic for an open enrollment. Said they could add custom features, then told not possible. Simple things like triggering to add dependents if employee elects EE+Family. Allows employee to select dependent coverage when they do not even have dependents. Plan for a lot of training, very long implementation and then a lot of wasted time when you realize you'll have to manually check everything once enrollment is closed. Support and implementation does not have practical experience with benefits...often wondered if they've ever actually used an online enrollment platform. Just scripted knowledge. Review collected by and hosted on G2.com.
