Clearstream Reviews (190)

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Reviews

Clearstream Reviews (190)

View 1 Video Reviews
4.8
190 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customer support of Clearstream, highlighting its intuitive interface and quick response times as key benefits. Many appreciate how it integrates seamlessly with Planning Center, allowing for efficient communication and scheduling. A common limitation noted is the cost of additional features, particularly for emojis and keywords.
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BK
Brooke K.
Small-Business (50 or fewer emp.)
"Excellent texting service!"
5/5
What do you like best about Clearstream?

The integration with our church management software makes our job of curating accurate lists to send to easy and efficient. Much better than other texting sofware companies we have used. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

If I had to choose something it would be that the integration is sometimes difficult to access. It takes several times doing it to learn how to add new lists to sync daily. If the integration could be triggered from the Planning Center end like MailChimp is that would be AMAZING! Review collected by and hosted on G2.com.

Jacque M.
JM
Jacque M.
Small-Business (50 or fewer emp.)
"Thankful for a streamlined way to communicate with our church family"
5/5
What do you like best about Clearstream?

I love the Planning Center integration! It's so great to be able to use this to reach our church mid-week in a way more casual than email. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Honestly, not much. If anything is too hard to figure out their sales team is amazing. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"ECIN FCA"
5/5
What do you like best about Clearstream?

It is user friendly and when I have trouble getting my file to convert to CSV it gives me an example file to follow.

It reaches all the students we are texting. Easy to add a picture.

We use it often for a big events, like Fields of Faith, and Camps. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

There really isn't anything that I don't like about it. If there was 1 thing it would be getting my spreadsheet of numbers to match the .csv file. Review collected by and hosted on G2.com.

BA
Bethany A.
Small-Business (50 or fewer emp.)
"Highly Recommend!"
5/5
What do you like best about Clearstream?

Clear stream supports us in being able to effectivly communicate with our congregation. We utalize it for sending in prayer requests, key words for events and parents being able to stay connected while they're kids are away at church events, connection cards, etc. Clearstream is excellent with they're updates and the way they communicate those changes is super streamlined and crystal clear. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

There really isn't anything negative that i've found so far Review collected by and hosted on G2.com.

JR
Jake R.
Mid-Market (51-1000 emp.)
"Texting Made Easy"
4/5
What do you like best about Clearstream?

I love that with Clearstrean folks can opt in and you have a record of it. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Keywords can be taken already with the shirt code. Review collected by and hosted on G2.com.

JW
Jeremy W.
Small-Business (50 or fewer emp.)
"LOVE this program!"
5/5
What do you like best about Clearstream?

We have used it for about 3 years with our church. It is affordable and easily interacts with out church database Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Honestly, we haven't really had many issues. It has been fantastic to use. Review collected by and hosted on G2.com.

Brian F.
BF
Brian F.
Small-Business (50 or fewer emp.)
"Clearstream makes communicating to and with our folks a dream"
5/5
What do you like best about Clearstream?

The ability to not only connect to people exactly where they are and have an extradordinarily high read rate, Clearstream allows us to get responses from folks. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

The interface has a ton of features, which can be a little overwhelming/has a decent learning curve. Review collected by and hosted on G2.com.

AL
Angie L.
Small-Business (50 or fewer emp.)
"Perfect for our mid-sized church"
5/5
What do you like best about Clearstream?

I love being able to text people without everyone who visits the church having my personal phone number. I appreciate the ability to be able to choose to use a short or long code to send a text. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

It is tedious to enter new people individually. I'm not sure what could be done about that, but it's my least favorite thing about it. Review collected by and hosted on G2.com.

Response from Lizzie Reese of Clearstream

Hey Angie,

Thank you for sharing this feedback with our team! We're glad Clearstream has been helpful for your church communication. I wanted to let you know that you can add subscribers in bulk in a few different ways: you can import a CSV file, integrate with a church management software, or even use signup forms. Here's a little more info on how you can do this: https://help.clearstream.io/en/articles/6319661-how-can-i-add-contacts-to-my-account.

If you have any questions at all, please let us know. We definitely want to honor your time by helping you enter new contacts more efficiently.

Thank you again for sharing your feedback! :)

See how Clearstream improved
Robert A.
RA
Robert A.
Small-Business (50 or fewer emp.)
"Great service!"
5/5
What do you like best about Clearstream?

We find the people we are connected to best respond to text messages. Clear stream is our go to choice to make that happen! Easy to text, and easy to get responses. Along with the ability to integrate with other software suites we use and it's a winning combination! Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Two things I need clear stream to fix. First, I am always switching to "load desktop version" when I need to do something on the fly because the mobile experience is a bit lacking.

Second, how texts come in when someone replies to our marketing messages. They come in horribly chopped up segments and NOT in order! Sometimes I can't even make out what someone is saying. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Clearstream has been very useful in communicating via texts for our ministry"
5/5
What do you like best about Clearstream?

Clearstream has integration with CCB, which is a a people management software we use, and all the different types of groupings we have in CCB, have been integrated to Clearstream well. The integration is necessary for us. With options to send digital media files, it makes our texts more dynamic than just simple text. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

This isn't a deal breaker but hopefully Clearstream will alow for .gif files to be used. For certain groups we have and are trying to reach (like youth groups), it will be more appealing. But it is more an "accesorry", rather than a necessary function. Review collected by and hosted on G2.com.

Response from Lizzie Reese of Clearstream

Thank you for sharing this feedback with our team! We really appreciate you sharing your ideas on how Clearstream can become better, specifically regarding using .gif files. Please feel free to share any other feedback you have in the future! :)