# Claromentis Intranet and Digital Workplace Reviews
**Vendor:** Claromentis Ltd  
**Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 59
## About Claromentis Intranet and Digital Workplace
Every business has its unique challenges. So why opt for a generic solution? Claromentis is an integrated, AI-powered digital workplace, business enablement and franchise management solution that makes a real difference to your people, processes and profitability. Our integrated suite of software brings together intranet, business process automation, learning management, and franchise management solutions — all on a single, no-code platform. Replace multiple disparate tools with a single source of truth, and empower your teams to collaborate securely, solve complex problems, and streamline manual processes. Secure, ISO 27001:2022, ISO 9001:2015 and HIPAA compliant, our integrated solution enriches your culture, encourages knowledge-sharing, and enhances your operational efficiency across every part of your business. Intranet software Provide a world-class employee experience and increase engagement, retention and satisfaction with our AI-powered intranet. Generate news articles and images at speed with built-in generative AI, surface answers instantly with AI-powered search, and improve policy comprehension with intelligent document and policy Q&amp;A chatbots. Connect frontline and distributed teams via a fully branded mobile app, available in 15 languages. Business process automation Transform complex manual processes and compliance procedures into slick, error-free automations with InfoCapture, our no-code business process automation platform. Build custom e-forms, workflows, SLAs and dashboards without writing a line of code. Learning management system Educate your internal talent, customers, franchisees and stakeholders at scale with our SCORM-compliant LMS, complete with automated reminders, certification tracking and built-in compliance reporting. Franchise management For multi-site organisations, franchise networks and multi-brand businesses, our franchise management software unifies your communications, operations, training and compliance in one brand-aligned hub. Standardise franchisee onboarding, monitor unit performance with Locations dashboards, and enforce compliance across every location. Build your perfect digital workplace by choosing the packages you need to achieve your goals, or access our full, integrated solution to help you run your business better. Available in the cloud or on-premise to suit your security and governance requirements. Interested? Get in touch today for a free, personalised demo. We&#39;ll talk about how Claromentis can solve your unique business challenges, and provide you with a fully functional demo version of our software for up to 30 days while you make your decision.



## Claromentis Intranet and Digital Workplace Pros & Cons
**What users like:**

- Users appreciate the **no-code flexibility** of Claromentis, making setup and customization easy and intuitive. (8 reviews)
- Users appreciate the **no-code flexibility** of Claromentis, enabling easy customization and efficient process automation without coding skills. (8 reviews)
- Users praise the **excellent customer support** of Claromentis, highlighting its speed, comprehensiveness, and high problem-solving skills. (7 reviews)
- Users love the **customization options** of Claromentis, enabling tailored solutions that enhance functionality and user experience. (6 reviews)
- Users value the **customization flexibility** of Claromentis, enabling tailored solutions that fit their unique workflow needs. (5 reviews)
- Users appreciate the **flexibility and customization options** of Claromentis, enhancing collaboration and aligning with company needs. (5 reviews)
- Implementation Ease (5 reviews)
- Simple (5 reviews)
- Tools (5 reviews)
- Customization Options (4 reviews)

**What users dislike:**

- Users find the **overwhelming configuration options** of Claromentis challenging, complicating the experience for new administrators. (2 reviews)
- Users find the **lack of customization** in Claromentis challenging, particularly when upgrading and managing document control. (2 reviews)
- Users find **limited customization** challenging, making upgrades and management more cumbersome than desired. (2 reviews)
- Users find the **mobile app experience lacking** , citing the need for improvements and better integration with desktop features. (2 reviews)
- Users find the **mobile app lacking** and desire improvements for better integration and functionality with the desktop version. (2 reviews)
- Not Intuitive (2 reviews)
- Organizational Challenges (2 reviews)
- Outdated Interface (2 reviews)
- Poor Design (2 reviews)
- Reporting Issues (2 reviews)

## Claromentis Intranet and Digital Workplace Reviews
  ### 1. Average Intranet, Fine For Its Needs

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2026

**What do you like best about Claromentis Intranet and Digital Workplace?**

I like that it is easy to move the widgets across pages. Although there are limitations, I think the website is aesthetically pleasing and represents our brand.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

I think Claromentis is an average intranet platform. Before they began the quarterly check-ins, it was almost impossible to email or talk to a person, which was very frustrating from a customer experience perspective. 

I think they are limited on their widgets and don't seem to update them often, which can make the website feel boring at times.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

It's nice to have a one stop shop for employees to go to for resources. However, I have received feedback that some of our team members are transitioning to Teams because they feel like Claromentis does not offer the support they need to house documents, display information, etc.

  ### 2. Powerful 3-in-1 AI-Powered Digital Workplace Solution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harsh D. | Founder and CEO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about Claromentis Intranet and Digital Workplace?**

I really like the no code flexibility of Claromentis Intranet and Digital Workplace, especially with the page builder and menu builder that offer over 40 unique components without needing any coding skills. Its no-code tool, InfoCapture, is fantastic for automating business processes like onboarding, expense management, and travel requests. I also appreciate its AI-powered news application that generates correct images and content automatically. The ability to deploy internal hubs and department pages quickly with the no-code page builder is a big plus. Plus, secure extranets for external stakeholders add a great layer of security. Overall, the setup was extremely easy, thanks to the detailed setup guides that Claromentis provides.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Claromentis is a powerful platform and with the sheer depth of configuration options out of the box from granular permissions to Business process automation can sometimes be too overwhelming for a new administrator.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Using Claromentis Intranet and Digital Workplace primarily solves the problem of IT sprawl by unifying company data across disconnected tools.

**Official Response from Nigel Davies:**

> Thank you for your review - yes I agree it is a very comprehensive solution and it does take an investment of time to configure applications properly - especially complex processes and workflows. But it is time well spent if you want to make a real difference to the productivity of your organisation!

Thanks again for taking the time to leave this great review.


  ### 3. Extremely Easy to Use with a Quick Learning Curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alex R. | Director of Card Services &amp; Treasury Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2026

**What do you like best about Claromentis Intranet and Digital Workplace?**

Ease of use is extremely valuable. It doesn’t require much training to understand the functions and start using it effectively.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Customization across the different pages is limited. We use it for multiple departments, but it isn’t flexible enough to allow different window sizes.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Infocapture has allowed us to build ticket systems and forms that help us track requests and the SLAs for completion. Retaining these requests has been valuable, since it lets us research past submissions and better understand employee workloads over time.

  ### 4. A Powerful All-in-One Digital Workplace

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gregory D. | Cybersecurity, Compliance and Data Protection Officer, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2025

**What do you like best about Claromentis Intranet and Digital Workplace?**

Claromentis is a very powerful and flexible digital workplace platform. It offers a wide range of integrated tools, from corporate intranet, document management, and internal news to e-learning, project management, and automated workflows. The InfoCapture module enables no-code form creation and business process automation, which is ideal for standardising internal procedures without relying on custom development.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Claromentis interface can feel outdated. And I wish for better mobile app versions. Other than that, there is not much to dislike about this platform.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Claromentis is helping us onboard new employees quickly and efficiently. It also offers a central repository for all our policies and procedures.

**Official Response from Nigel Davies:**

> Thank you Gregory - we are indeed scheduling a review of the mobile app so there should be improvements in the coming months!

  ### 5. Dated UI and Cumbersome Permissions Made Admin Work Too Hard

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Claromentis Intranet and Digital Workplace?**

It was a good for our first intranet in the organization years ago.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Document control was hard to manage, permissions were cumbersome, look and feel was very dated, overall ease of use from an administrator perspective was difficult and had way too many steps.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

We are no longer using the platform.

**Official Response from Nigel Davies:**

> Thank you for your feedback. 

Our UX is very modern and completely drag and drop with a dedicated design panel that makes everything very fast and easy to brand to your organisational style guide

The permissions are completely robust and enterprise level - they can be seamlessly synchronised with your source of truth like AD or Entra - so customers have instant access to departmental groups, locations and roles with no effort at all.



  ### 6. Great system with easy to use tools allowing us to better communicate with our franchisees

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about Claromentis Intranet and Digital Workplace?**

Claromentis’ simple to use set of tools allows us to create a great looking intranet for our franchisees while giving them access to powerful tools for training and learning. The extensive permissions system allows us to control access across user and allows us to promote some to be able to control their own sub-users as well areas of content creation. Customer support during the on boarding has been very fast and the online training on using the system has been invaluable.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

While the permission system is powerful it can get complicated when dealing with mutiple systems within the intranet. Often when permission have not been set up correctly it can take some time to figure out that that is the issue.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Communicating changes or new information across a network of over a 100 locations can be difficult. Claromentis offers a user friendly solution to this challenge by allowing us to upload documents, new and training quickly and then display them in a fresh and visually appealing way that drives engagement.

**Official Response from Nigel Davies:**

> Thank you so much for this review - the Franchise Management Solution that we deploy for Franchisors is really getting stronger and stronger - watch out for news on the new 'Organisations' module that will be very powerful for all our Franchisor customers!

  ### 7. a perfect solution for intranet and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rainer M. | product development and process management, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Claromentis Intranet and Digital Workplace?**

The scope and number of features is immense. We are replacing our old intranet and our document archive in Sharepoint with them. With every solution you can see that someone has put a lot of thought into it and that there is many years of experience behind it. The basic implementation is simple. It takes a little longer to use the more complex features. But there is no other way, because with the extensive configuration and setting options you can map a lot of requirements and achieve process improvements. the customer support is the best support, i ever got from a software provider: fast, comprehensive, quick comprehension of the addressed problem and high problem-solving competence.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Nothing up to this point. The only reason I can give here is the fact that the German translation has not yet been implemented across all levels of the application. But according to claromentis, that will change soon.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Additional to the above mentioned purposes, we will use the application for our document archive. In addition to the general functions of a classic intranet, we use claromentis for communication and knowledge transfer in our project teams. The project managers were able to form over 50 specialist teams within a very short time and independently fill them with the necessary content. We have already started to use the infocapture application, based on initial messages, to individualize the further course of such a process and to optimize processes by incorporating the workflow features. We will continue to expand this for many further requirements. We are also already using the learning apps to ensure that knowledge is transferred to our employees in a sustainable and documented manner. A potential that we want to use intensively in the future. All in all, everything we represent in claromentis now or in the future is documented in a comprehensible manner. A feature that we (and our auditors) will greatly appreciate in the context of our ISO certifications.

**Official Response from Nigel Davies:**

> Thank you so much Rainer! I will be sharing your feedback on our own Claro intranet and will certainly shout out to our support team - they are indeed amazing and its so great for them to receive comments like this from our customers - they so deserve it!

  ### 8. Claromentis is like a box of chocolates.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about Claromentis Intranet and Digital Workplace?**

What's great is the variety of applications. It offers pretty much everything you could want and does most of them pretty well. It's quite customisable and the InfoCapture application can be used to manage a wide variety of business processes. The support is excellent and the Claromentis team is good at engaging with the user base. Implementation with SSO was pretty easy. At first implementation we had three separate on prem Active Directories and were serving different information and brand identities to different user groups.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

The site search isn't the best, but we're advised improvements are on the way. The documents library application doesn't have drag-and-drop functionality, which confused some of our users initiallly. Some apps in the system are better developed than others. While InfoCapture is a very powerful application, on the admin side it's a steep learning curve.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

The InfoCapture app has vastly improved the way we manage a range of business operations. We've implemented highly bespoke ticketing systems for key support teams who were previously working via email. It provides excellent visibility, reporting and management of communication on specific issues, with teams able to easily filter and segment views of their own workloads. In addition, it provides benefits in terms of internal comms, knowledge sharing and staff engagement.

**Official Response from Nigel Davies:**

> Thank you for. your review - a 'box of chocolates' is such a great description!

  ### 9. Complete intranet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2025

**What do you like best about Claromentis Intranet and Digital Workplace?**

Holiday Planner: It is very practical to visualize and plan team absences in one place. The system facilitates the request and approval of vacations and time off, in addition to offering clear visibility on who will be absent and when — which greatly helps in organizing work and covering demands.

Policy Manager: This feature makes the management and communication of internal policies much simpler. The ability to store and version documents, as well as track who has read and accepted the policies, brings more security and transparency to the company.

Courses (Learning Management System): The course functionality is great for promoting internal training. The system is intuitive for both those who create and those who consume the content, and it allows for easy tracking of employee progress.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Lack of email notifications: The absence of automatic email alerts significantly impacts the tracking of tasks, approvals, and updates. Many processes end up relying on the users' habit of frequently accessing the platform, which does not always happen at the ideal pace.

Limited integration with communication tools: The lack of integrations with widely used tools like Slack or Microsoft Teams hinders the fluidity of communication. It would be very useful to receive notifications or basic interactions directly in these channels, making the use of Claromentis more connected to the daily workflow.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Claromentis helps to centralize essential information and processes, such as vacation management, internal policies, and training. Features like the Holiday Planner, Policy Manager, and the Courses module bring more organization, traceability, and transparency, which, in addition to improving the employee experience, greatly facilitate audit and compliance processes.

**Official Response from Nigel Davies:**

> Thank you so much for your review!

We have a marketplace module for Slack integration - and also email alerts can be enabled

If you raise a short ticket on the support portal we can discuss these with you!


  ### 10. Review Ace & Tate / Claromentis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stephanie S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Claromentis Intranet and Digital Workplace?**

The main benefits of Claromentis are that you can really build in a one-stop shop for Retail Staff. We had the need of combining our LMS, knowledge base and ticketing system all in one and this worked out perfectly for us. 

The ticketing system is highly adaptable and can be used for so many different use cases, such as first-line support, information gathering or as a simple order form.

The knowledge base is a great feature for storing process & procedures, as it has a built-in functionality which allows you to write your content in system, rather than uploading PDF documents. This allows for easy editing and consistency in templates.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

The mobile app feature needs some improvements to work seamlessly with desktop design and the LMS system sync to scorm packages can also be more smooth (this is quite technical).

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

It solved our problem of having multiple tools and spreadsheets to be used by our front line employees. It has brought all our process & procedures together, LMS system and the news & announcement functionality allow us to streamline our communication and reach all our staff simply.

**Official Response from Nigel Davies:**

> Thank you so much Stephanie! We really appreciate the time you took to write this great review and the specificity of how you explain our relevance to the retail space.

  ### 11. A comprehensive and flexible intranet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Claromentis Intranet and Digital Workplace?**

We have been using Claromentis for 7 years and we have been really happy with the service provided. The intranet is easy to use and has a lot of features. The cost was very reasonable in comparison to similar products. The customer service team always offered reactive support and ensured our satisfaction was reached and the communication was very transparent. The cloud-hosted platform was always very reliable, with no down-times. We really enjoyed how easy-to-use and administrate the intranet is, which allowed us to focus on our content and decentralize the publishing workflow.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

There is not much I disliked about it. One thing that sometimes held us back from upgrading to the latest version is that we requested a high level of customisation which became difficult to carry over the new versions. In the end it required a bit more preparation before the upgrades, but Claromentis' team always came with solution. Some features could also benefit of being optimised, but nothing major.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Repository for sharing key resources & documents within our organization
Communication tool: sharing of news and updates with our staff and with our parent community (we are a school)

**Official Response from Nigel Davies:**

> Thank you so much for your kind comments!

  ### 12. Supportive and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Karen M. | Internal Communications Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Claromentis Intranet and Digital Workplace?**

The whole system is quite intuitive to use, but should you need help the support team is responsive and extremely knowledgeable.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Nothing at all, everything worked well and any issues were quickly resolved.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

It was providing an internal shop window for information sharing and a library for resources.

**Official Response from Nigel Davies:**

> Thank you so much for your review - and for mentioning the support team! They are indeed amazing!

  ### 13. Claromentis - A great way to stay connected

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex P. | Executive Director, Information Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Claromentis Intranet and Digital Workplace?**

Claromentis has given us a great platform to keep our advocates connected.  Especially during the drive to remote work during the pandemic, the need for a central point of information was greater than ever.  Claromentis worked with us to help scale to rapidly increasing user counts.  The news platforms and sliders make it easy to post news to various targeted audiences and keep them up to date.  The page  designer is very user friendly and creates an easy to use drag and drop experience.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

While the support team is great, the time selections for meetings can feel a little limiting in some cases due to the majority of support being UK based, while we are in the US.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Claromentis helps to solve some of the issues surrounding a remote workforce.  Most of our advocates are not in the same physical location, but Claromentis allows us to post news, announcements and engagement activities to the platform to help our remote force feel more connected to the corporate offices.

**Official Response from Nigel Davies:**

> Thank you Alex - indeed providing a fast and high quality support to such a global customer base does come with challenges - but we are investing to make this even better - including recruiting into the customer success team.

  ### 14. Claromentis platform has been a game changer for us!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Claromentis Intranet and Digital Workplace?**

- Great care was taken in getting us setup for success during implementation. We wouldn't have had such a successful launch without all the support we received from initial demo, to discovery, to training on the platform, to build and finally to go live. Jasmine was fantastic in helping us with and through all of this.
- Customer Support has been amazing in giving us timely solutions to our issues, as well as direction when we are unsure how to approach an issue. 
- Claromentis is so easy to use that with a little training, we now have several employees in HR and Finance regularly publishing their own content. That was not an option with our previous Intranet!
- We've been live over a year now, and the response has been overwhelmingly positive. The Intranet Team received praise from many different departments for implementing Claromentis. It has modernized the internal face of our County, made our intranet actually useful (as evidenced by increased daily usage) and allowed departments more control and ownership over their own content.
- Top main page content people like: photo slideshow, "Say Thank-you", "News" as well as widgets that automatically feature new employees and employee anniversaries.
- Supports Active Directory sync for automatic creation of users and assignment to departments.
- Global Search allows us to find content like People, News, Knowledge Base articles and Documents quickly.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

So many positives, not much to complain about.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Claromentis has become an indespensible part of our daily communications from news, to upcoming events to communicating apprecation for fellow employees, to recognizing new employess and employee anniversaries.

**Official Response from Nigel Davies:**

> Thank you so much for this great feedback - you and your team have been fantastic to work with!

  ### 15. Exceptional Support and Customization with Claromentis – Highly Recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Claromentis Intranet and Digital Workplace?**

What I like best about Claromentis is the platform's flexibility and customization options. It allows us to tailor the intranet to our specific needs, ensuring it aligns with our company's branding and workflow. The user-friendly interface makes it easy for our team to collaborate, share resources, and stay informed. Additionally, the customer support team has been fantastic—always responsive and ready to help with any customizations or questions we have, ensuring a smooth experience throughout our time using the platform.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

The primary downside with the platform was lack of integration within SharePoint and Microsoft. In the future it would be great to see integrations here.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Claromentis was the perfect solution for centralizing communication and resources when our organization was spread across different Microsoft tenants. It allowed us to streamline collaboration, share updates, and provide easy access to tools and documents in one place, significantly improving efficiency and keeping our global teams connected.

**Official Response from Nigel Davies:**

> Thank you so much for your fantastic feedback - we are working on better integrations and we really appreciate your comments here!

  ### 16. Our experience with Claromentis has been wonderful! Jasmine is worth way more than 10 stars!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about Claromentis Intranet and Digital Workplace?**

This internal intranet system is about to change the way our entire organization works and communicates and we are looking forward to it. They thought of everything! It's amazing!

**What do you dislike about Claromentis Intranet and Digital Workplace?**

I have no complaints about the digital workplace or my time with Jasmine at all. If I had to gripe about something it would be the accountant who isn't very tactful in her communications. Other than her, everyone is wonderful to work with and the process has been easy, customer service has been amazing and the features are pretty much endless. They thought of everything!

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Communication throughout our large organization, finding information that is vital to all of our jobs (everything is now in one place). We are no longer scrambling to find it in a random google drive.

**Official Response from Nigel Davies:**

> Thank you Julie - I love the comment that we 'thought of everything' !

Jasmine indeed has a fantastic amount of experience with Claro and her work with our customers that she account manages is amazing.

Thank you once again and we very much  look forward to working with you further as this 
project evolves.



  ### 17. Claromentis a stable platform for internal knowledge and also have a remarkable support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Putte J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about Claromentis Intranet and Digital Workplace?**

The customer support is excellent, and with a great support site and knowledge base it is easy to produce and use the system.
My personal favourites are an integrated LMS with SCORM functionality a well designed Knowledge Base and a simple document system for PDF's to publish information. 
Permisssions and newsfeed makes it a very complete eco-system for most of our information, from QM to LMS all over to information sharing. 
Claromentis supported the implementations process of the system. Our organisation is using the system full out, from managament to our reception desks.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

The document management system lacks some functionality in the standard process for review and commeting cycles, but as a publishing platform it works fine. Integration to other systems are not excellent, such as Zapier etc.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Internal news feed, internal education events and digital courses, Knowledge base in product as well as maintenance of our climbing gyms are a few of our processes solved by Claromentis. Before Clarmomentis we had several different products and had a major problem integrating the different processes with each other. Now, since all our personell have a user in the intranet, we can make communication and educate the whole company.

**Official Response from Nigel Davies:**

> Thank you Putte - great to see your use of our learning platform combined with the knowledge base! 

I have really seen this kind of use of the integrated platform increase over the last few years - as you mention the alternative of having too many disparate applications from different companies can indeed be a challenge!



  ### 18. Work with Claromentis - SPL Intranet Project

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about Claromentis Intranet and Digital Workplace?**

The provision of secure Intranet system, that fits in with the security requirements of the  power station 
A customer focused development team that could work on our unique challenges on managing over  50,000 documents and their internal links
Implementation of a  custom workflow approval process
Providing a proof of concept approach to test our solution before commitment

**What do you dislike about Claromentis Intranet and Digital Workplace?**

There is currently nothing to dislike and no issues

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Management of over  50,000 documents and their internal links
Access to specified areas for quick retrieval of relevant documents

**Official Response from Nigel Davies:**

> Thank you so much - I do completely agree that the proof of concept model we followed here was an excellent way for us to understand your custom requirements and ensure we could deliver against these before significant investment.

  ### 19. Feature rich Intranet Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lee  O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2024

**What do you like best about Claromentis Intranet and Digital Workplace?**

Being one of the smaller Intranet providers we looked at, Claromentis provide a refreshingh approach and from the initial engegament have been very attentive to our requirements. The platform has an intuitive interface with lots of great features at a great price. They are UK based too!

**What do you dislike about Claromentis Intranet and Digital Workplace?**

No downsides as yet, so far all has been positive.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

n/a

**Official Response from Nigel Davies:**

> Thank you Lee! We really look forward to working with your team!

  ### 20. Claromentis - A Robust Option at a Great Price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

The onboarding process was very smooth, and our personal implementation expert has been amazing to work with. Claromentis really modernized our intranet by turning it into a one-stop-shop portal for our employees to use on a regular basis. It was also one of the VERY FEW products that allowed us to host our own site on-premises without charging us MORE to use our own hardware. We like how easy it is to create a department page that is customized to their needs, and how simple it is for them to share their own documents and info. We especially love the InfoCapture module, which allows you to easily build and automate complex workflows and business processes. Customer support could not be better - addressing each of our questions in a timely manner and being intentional and responsive about considering our feedback.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

We have yet to run into an issue that couldn't be resolved by contacting our support person.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

We wanted a modernized and centralized portal for documents, FAQs, policies, employee directory and bios, business processes, and news. Claromentis is that for us.

  ### 21. Amazing Intranet System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about Claromentis Intranet and Digital Workplace?**

It is truly user friendly both for end users and for admins. Very visually appealing and less newsfeed focused like other platforms.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

There is not a thing I dislike about Claromentis is has been fitting our needs perfectly.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

This intranet is helping our users connect with each other outside of minimal in-person opportunities, and is significantly reducing the reliance on multiple platforms that created confusion. It is our one-stop shop now.

**Official Response from Nigel Davies:**

> Thank you so much! A pleasure to work in partnership with you!

  ### 22. Claromentis System providing high quality customer service and the best experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gilroy F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

I really like the infocapture online platforms it really assist in providing good customer service to clients and employees, while keeping records of all the necessary information.

The cusomer support is very quick and easy to contact and they quickly respond to any assistance needed.

The easy nevigation on the system as well as the upload of documents and changing to new versions is a breeze. 

The past 2 weeks I presented training to staff on how to use the system and all the feedback I am receiving is positive.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

At the moment there is nothing that I dislike because the claromentis team keeps on improving the system.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Sharing information, having all the relevant forms, policies and procedures in one place and is available to all staff members, and they can access them from anywhere.

The infocapture platforms is so user friendly and easy to complete.

**Official Response from Nigel Davies:**

> Thank you so much! I also get so much value from InfoCapture!

  ### 23. Claromentis - The Intranet that could

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam L. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Claromentis Intranet and Digital Workplace?**

The platform is easy to manage from the IT personnel perspective, and support for both end users and administrators is stellar.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

As an organization that is located in the USA, support hours often times are outside of our business hours and require coordination.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Client managment, and with the ease of use our IT department rarely has to address any technical concerns from our perspective and the perspectives of our end users.

**Official Response from Nigel Davies:**

> Thank you Sam - we really appreciate your feedback!

We do already have support staff in your timezone but yes indeed we are a UK headquartered company and we do have plans to provide an even better service across our global customer base - this is important to us!



  ### 24. A super friendly platform with loooooots of tools to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernanda R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2020

**What do you like best about Claromentis Intranet and Digital Workplace?**

What I love about Claromentis is that you don't have to depend on IT to make changes and handle the Admin end. It's super easy, friendly and simple to use. 

I also love all the applications it offers and how customizable it is in every way, users permissions, design....

**What do you dislike about Claromentis Intranet and Digital Workplace?**

The upgrades can sometimes cause a couple of things to fail but, 1. planning upgrades in advance can help 2. their helpdesk is super efficient and nice

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Communications with 4 offices nationwide, workflows and authorizations for people working remotely (no more paper forms or digital forms made in Excel to sign). Being able to set carreer plans and reigster all traning events for employees. The ticketing system (Infocapture) is awesome,

**Official Response from Nigel Davies:**

> Thank you so much Fernanda - I am also a huge fan of Infocapture !

Nigel


  ### 25. Very good Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2024

**What do you like best about Claromentis Intranet and Digital Workplace?**

It looks like what exactly I had envisioned for Intranet platform

**What do you dislike about Claromentis Intranet and Digital Workplace?**

There's nothing to dislike. Most modules and apps are working pretty well.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

1. We don't need to worry about the hosting and infrastructure. It's a SaaS-based model.
2. It has a pre-defined ready-made application where we can focus on implementation rather than development and design.
3. It is plug and play platform. 
4. It resolves the communication issues of HR, and IT, and Communication in addition to helping other departments to showcase their services.

**Official Response from Nigel Davies:**

> Thank you for your excellent feedback!

  ### 26. Claromentis is wonderful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff W. | Senior Digital Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about Claromentis Intranet and Digital Workplace?**

The available customization, detailed reporting and support.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Nothing jumps out. When things arise, they've been extremely helpful to respond.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

They are streamlining how we communicate information internally.

**Official Response from Nigel Davies:**

> Thank you - it's a pleasure to work with you!

  ### 27. A rewarding experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Padraig H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

I love how easy it is to use Claromentis. I by no means am an IT guy but the Claromentis team has a wide range of clear and concise knowledge which shows you how to do everything needed as an admin. As well as that, I think Claromentis has all the applications you need for a successful intranet, in our case we wanted to boost collaboration and communication within the departments and this has worked excellently. Lastly, the team is always available to sort out any issues with a very friendly manner.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

At the moment I can't see anything dislikeable about the website, I'll be back if I do!

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

The problem of a lack of ease of communication within departments, as well as having a platform where we can finally foster a company culture, so it doesn't just feel like a mundane workplace.

**Official Response from Nigel Davies:**

> Thank you so much Padraig - always a pleasure to work with your team!

  ### 28. Clare has been amazing for our team! It keeps all of our franchisees connected!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerie W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

We have teams all over the US and I feel like I know everyone becasue of Clare.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

I wish the seach feature allowed you to go directly to the discussion.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Connecting our teams from across the US & Canada.

  ### 29. Our Claromentis Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

Since we first started using Claromentis approx. 5 years ago, we have found the ease of use from an administrator's point of view to be a brilliant quality of the software, the managing of the entire system has been designed in a way that takes away all of the backend complexities that one would face when dealing with an automated system. Furthermore, the intuitiveness of the system is also one of its best qualities, this is proven by the buy-in from users all around the company and also our sister companies (we have rolled out three versions of Claromentis' Intranet software with a fourth also in the pipeline) thanks to its simple but effective design. Staff throughout a business are usually hesitant to engage with new systems however, this wasn't the case here at Utmost which is thanks to the quality of the software's design. 

Finally, we have found the technical support provided by Claromentis to be of high quality whenever we have needed to use it.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

One dislike we have found about Claromentis is that it's quite limited when it comes to customisation. Anything that is custom code related such as custom widgets and custom CSS can be a nuisance. This is because there is little to no documentation relating to the customisability meaning that we have found ourselves guessing as we go a lot of the time and using the inspect element tool on the browser which isn't always reliable.

Another aspect that could be better is the response time to change requests we raise. When provided, the quality of the support is high. However, in some cases, it has taken a while to get a response to our change requests which isn't ideal.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Claromentis has helped us solve employee engagement and communication throughout the business.

  ### 30. Just WOW!  We investigated more than 10 platforms but Claromentis appeared to be the best one!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hripsime J. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

We eliminated old request systems and now use only Infocature module in Claromentis: for IT requests, HR requests, Communication requests, cafeteria feedback, various applications etc.  Our Community is actively using  Intranet for internal communication. We created many discussion groups for Faculty, for Students, for specific purposes. We converted all our help guidelines to Knowledge base format. we  put all essential documents into Intranet for internal usage with restricted permissions etc.
Almost all modules are very useful and we continue investigating the platform and discovering new features!
The team is perfect: polite and competent! Guidelines on discover.claromentis.com are very useful, you can find everything there regarding the system. 

Thank you million times,
Ripa Jangiryan, American University of Armenia, Senior webmaster

**What do you dislike about Claromentis Intranet and Digital Workplace?**

No comments:) all is fine! Also I think the price is affordable.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Information sharing, communication, reduction of daily emails,

**Official Response from Nigel Davies:**

> Hi Ripa,

It has been such a pleasure to work with you and your team - thank you for all the skills you bring to our project - and congratulations on such a successful Intranet!

Nigel

  ### 31. Claromentis for organizational intranet portal.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt E. | Business Analyst III, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

So far, the experience of using and working with Claromentis has been mixed. The website is easy to configure and easy to use for our employees. There is also an available branded mobile application that seems to work well. There are also a lot of features available that would integrate with just about any organization.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

For us, time differences can make technical support a challenge. Our organization has hardware on-prem, and security concerns are a very high priority. That can be difficult to manage at times.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

We used Claromentis to replace an internally designed and administered intranet page that was no longer working for remote and mobile employees. With the mobile app, we have addressed the problem. We are also benefitting from Claromentis's expanded feature set to provide some employee offerings that weren't possible before.

**Official Response from Nigel Davies:**

> Thank you for your great feedback Matt.

We provide technical support with staff on the West Coast, UK and Australia - I do understand that your concern is with the availability of our tech ops team for your security questions - we will discuss this internally as indeed our techops team is currently UK based.

Many thanks!

Nigel


  ### 32. Always Fast and Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

The best part is ease of use.  Second best part is customer service is always fast, efficient and knowledgeable.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

So far, there have been no hiccups.  While there were some issues, it was user (me, lol) that was the cause.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Communication and custom applications that multiple state agencies and company partners use - so, all that work with us are somehow connected to Claromentis!

**Official Response from Nigel Davies:**

> Thank you Richard for your great review!

  ### 33. Choosing Claromentis for our first Company intranet

**Rating:** 5.0/5.0 stars

**Reviewed by:** jason e. | HR Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Claromentis Intranet and Digital Workplace?**

After your initial first onboarding session, it was straightforward to start building the intranet. The drag-and-drop feature makes it easy to create pages easily.  A lot of employees are now homeworkers as well as overseas colleagues, the function of the people section means we can now see who we are contacting, it is easy to navigate through the people section and quicker to contact.

From an administrative point of view, it is easy to maintain and edit content.  Loading documents onto the server means employees can access these all from the same area, we have made the intranet the first place for employees to go to external systems and portals they use in their day-to-day work.

We only launched the intranet this week so we are expecting more employee feedback to come soon as we start to build out the system.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

When adding new tiles and editing the content for that tile, the pop-out edit boxes sometimes do not let me scroll up/down, and I cannot click submit after changes.  This has only happened a hand full of times.

We had an idea to have a running ticker tape style announcements that could run on the first page detailing the various system statuses we use, but you do not have the function to create this.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

We haven't got any current issues which need amending at this present time.

  ### 34. There is an extensive and long process when you need help.

**Rating:** 2.5/5.0 stars

**Reviewed by:** sharon k. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

Great intranet space for running your company. Allows for bespoke settings.

For the first time toady, i enjoyed my session with Niegel regarding infocapture who gave a bespoke solution to my queries.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

There is an extensive and long process when you need help. I find the process of going through the helpdesk very innefficinet. Customer should be able to directly contact consultants either by phone or direct email in times of urgent query. A customer agent has once told me never to cotact via email but only through the help desk system. 

Customers sould be able to view all tickets history easily. 

Visual aid guidance and direct person guidance on specific issues should be provided, instead of general guidance which most times are extremely long and exhaustive and may not be tailored specifally to ones need.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Creating an intranet space to share information and keep data.

**Official Response from Nigel Davies:**

> Hi Sharon - yes it was great to help you with InfoCapture!

Our technical support team always prefer tickets rather than emails or phone calls - this is to support our ISO certifications and measure our SLAs to make sure we are respoding to our customers with both due care and attention - as well as in a timely way.

A clear view of your ticket history, including all interactions and status - is fully available to you

Kind regards

Nigel



  ### 35. Solid Digital Workplace Solution with Excellent Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hilary G. | HQ Operations Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

Their software allows us to centralize most of our global communications with leadership. The integration with our Google Workspace and the fantastic customer support are significant bonuses!

**What do you dislike about Claromentis Intranet and Digital Workplace?**

The only aspect that I wish was more fleshed out is the capability to live edit Google Drive documents within our intranet. It is much appreciated that we can at least import the documents directly from Drive though.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Everything! We have reduced the number of internal emails while increasing the connectivity with our entire organization. As a global non-profit organization, the ability to connect and utilize each other has significantly improved.

**Official Response from Nigel Davies:**

> Hi Hilary - thank you for your kind comments. 

Claromentis Document Management system stores a link to the Google Drive document, rather than duplicating the document. This preserves the security and permissions of the original document in Google Drive, and prevents permission conflicts. Additionally, users can natively edit the document directly in Google Drive, without having to download it first.

As you know we provide the ability to have google or onedrive links side by side with application files - which is really useful.

I have provided a link to a knowledge base article that summarises this.

Thank you once again


  ### 36. Best Collaboration Software here in Kenya

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelvin M. | Regional Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

Claromentis helps reduce work time and improve the productivity. This has been made possible by their combination of different collaboration tools that make work easier for small, Medium and Large enterprises.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

I am yet to dislike any claromentis feature.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

The biggest problem being solved by Claromentis is collaboration and project management. We can carry out most of our organizational tasks using Claromentis.

**Official Response from Nigel Davies:**

> Thank you for your kind review Kelvin!

  ### 37. A Platform for Partnership Collaboration

**Rating:** 4.5/5.0 stars

**Reviewed by:** AnnMarie J. | Resource Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Claromentis Intranet and Digital Workplace?**

We launched our intranet in early 2012, and the best thing about working with Claromentis is the knowledgeable, responsive support team. They answer our questions promptly, help us troubleshoot problems and guide us through upgrades and new features with ease and encouragement. With Claromentis, no question is a dumb question. They always teach us how something works, show why something happened and provide easy-to-understand explanations. This all makes a significant difference.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Claromentis offers a lot of apps and options, so the number one challenge has been determining what is suitable for our site and understanding how administrative functions, such as permissions, rights, owners, power users, etc., work. Sometimes, this has felt overwhelming and complex. It's important to recognize that our team's technical skills, knowledge and understanding contribute to what is challenging.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Our industry is workforce development, helping businesses and job seekers connect. Our intranet is our knowledge management system, where current documents, forms, and desk guides are available to staff. It's also where multiple agencies and nonprofits in the local system connect. The PEOPLE app helps staff at community/technical colleges, state agencies, and other service providers find each other. The NEWS app lets us share articles, program updates and news important to everyone, and it was how we stayed informed during the pandemic shutdown. Ten-plus years ago, we needed a way to collaborate and share content across agencies. Our Claromentis site lets us do that.

  ### 38. Excellent Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

Claromentis allows you to submit help tickets, which is beneficial when you get stuck or have a question about the product. My question was answered the same day; I received an answer to my question and was suggested a better way of doing my project, which was very helpful.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

I would suggest a little more documentation and walk-throughs. The documentation is good, but it could cover more essential things that a new user would be looking for. Maybe adding videos to explain too.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Internal unity and lack of documentation. We can now have a centralized place to find our business documents and get to know the other departments better by having separate web pages for each department.

  ### 39. A proper "all in one" intranet for a fairly good price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manuel H. | Internal Comms & Culture Global Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

The flexibility of the tool in terms of adaptining to the company needs, the amount of different modules it provides and the access level that allowed us to target the specific people for each piece of content.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Altough they have an amazing learning portal and a team leader assign to you, you still need to have someone for your company / team with a good technical level / mindset to manage the platform.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

It allowed us to have all the information in the same place with an easy access, targeted communications, and improve not just the corporate comms but also our culture.

  ### 40. Great product & easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Claromentis Intranet and Digital Workplace?**

Claromentis helped our company get an intranet site set up quickly and easily.  Their platform provided us with a simple method for creating our company intranet site without any programming experience needed.  There are tons of built-in apps already made for the site and it has the flexibility to allow the customer to customize it immensely.  It also supports AD Integration and MFA which are a requirement these days.  Any support ticket I have ever opened was answered promptly and professionally.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

As for dislikes of the site, there are not many.  I have found a few "like to have" items, and Claromentis supplies us with a portal we can use to submit Ideas and Requests.  They then look at them and might implement them at a  future time.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

We needed an internal Intranet website to house company news, employee info (birthdays/anniversaries), links to company sites, image galleries, etc.  We wanted something that anyone could add content to without the need for programming experience.  Claomentis fit the bill.

  ### 41. Great Intranet!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about Claromentis Intranet and Digital Workplace?**

I really like how easy the customization of the platform for my team is.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Lack of plugins, and local sync/folders.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

I am unsure.

  ### 42. Claromentis has changed the way we collaborate and communicate within our company to the next level.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Francois v. | Systems Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about Claromentis Intranet and Digital Workplace?**

Full flexibility to build your intranet the way you would like.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

The backend/admin side is often not very user-friendly.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Internal communication and implementation of new processes and systems.
We can target and roll out new processes much quicker.

  ### 43. Effectively Generate, Administer and Share Information through Claromentis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2022

**What do you like best about Claromentis Intranet and Digital Workplace?**

Claromentis support staff ensures that you have adequate training from them beforehand. Moreover, even if you run into any issues, they will be more than willing to hold your hand and guide you to your flight to safety. Having said that, if you're slightly experienced then you won't even need this kind of training as the software is pleasing to the eyes and reasonably easy to workaround.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Nothing major to dislike or highlight any specific negative about Claromentis. It is a fabulous experience using this once you're trained and they make sure to optimize, update and fine-tune/correct any bugs/issues they may find through their research team or through user feedback.

**Recommendations to others considering Claromentis Intranet and Digital Workplace:**

Claromentis sells itself with the tagline, "a digital workplace that your staff can call as home". After using it for several years, I completely and wholeheartedly agree and encourage you to hop on as well.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Claromentis helped me to publish information, attribute significant communications, open conversation boards and allocate credentials. Therefore this gradually turned into a one-stop-shop to access all relevant news within our network.

  ### 44. Exceeded our expectations to date, great team to work with  - we are still looking for the catch!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grace m. | Group Operations Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2022

**What do you like best about Claromentis Intranet and Digital Workplace?**

Easy system, great training and support, you can build the content yourself without IT knowledge, variety of applications

**What do you dislike about Claromentis Intranet and Digital Workplace?**

We haven't found much we don't like yet, I am sure there will be something we will wish it can do at some point but we haven't seen it yet.

**Recommendations to others considering Claromentis Intranet and Digital Workplace:**

have a demo

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

one communication platform for all our franchisees combined with training

**Official Response from Nigel Davies:**

> Thank you Grace for your great comments - it has been such a pleasure working with your team!

  ### 45. The new City Intranet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Claromentis Intranet and Digital Workplace?**

It is speedy and secure.  I like that we can have multiple administrators and different roles throughout the City.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

I think other companies will benefit if they lower their license prices.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

We have a Better and faster Intranet.    I like that it is on-premises, and we can integrate our own programmer's pages.   We have many pages for our departments that benefit from this.

  ### 46. Transforming the way we communicate and collaborate at Apprenticeship Connect!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivia D. | Business & IT Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2021

**What do you like best about Claromentis Intranet and Digital Workplace?**

Claromentis has completely transformed the way we work at Apprenticeship Connect in the two years since implementation, and it has been of even greater value since the move to remote working in 2020. Key features that have been particularly beneficial to our operations include:

- Infocapture: This e-form and workflow feature has enabled us to streamline previously complex processes that involve multiple stakeholders, departments and systems. We currently have over 40 live e-forms in regular use, supporting us to administer a wide range of activities from internal recruitment and staff onboarding, through to data breach reporting and customer change requests.

- News: Department/project managers and thought leaders across the organisation use this feature to share updates with colleagues on procedural changes, upcoming events, staff achievements, customer success stories, national/international days of observance and much more. Staff can interact with news stories through 'liking' or commenting, and we regularly release articles in conjunction with intranet 'takeovers', where we change the theme, layout and imagery of the whole platform in honour of the news story/event in question. This has enabled us to create a far richer and more dynamic news-sharing experience than was previously possible.

- Discuss: A series of virtual staff rooms allow staff to share tips and best practice with team members, share good news stories, ask for support, and participate in internal competitions. 

- Knowledgebase: This feature has enabled us to document and centralise our procedures, with over 200 live articles providing staff with step-by-step guidance on the various processes and systems that they use in their job roles.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

N/A - very happy with the product and service provided.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

We implemented Claromentis in late 2018 as part of a project to improve the quality of communication and collaboration across the organisation. The system has exceeded our expectations in this regard and has become a core part of the employee experience at Apprenticeship Connect.

  ### 47. Easy to use, fantastic support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim N. | Digital Communications, Compliance & Content Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2021

**What do you like best about Claromentis Intranet and Digital Workplace?**

Claromentis is easy to use, they have great knowledge base to help you learn, and their support team is extremely helpful. I have no programing or software background and I was able to start using it immediately. When I had a question, their 'Discover' site had the answers. If I ran into a problem, the support team was quick to respond and provide detailed answers.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Not much. The more I learn about the system, the more capabilities I discover. I also appreciate their willingness to accept suggestions for upgrades from users. We have seen at least two upgrades since I started using it that have implemented some requests.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Claromentis has helped our company move into a digital communication age. We use it to communicate information out to our users quickly and efficiently. Process documentation is all digital now so users always have access to the most recent information. Email has been reduced, capturing information is centralized and support requests are tracked more efficiently.

  ### 48. Powerful Intranet fitting for any companies needs from big or small

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darren W. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2021

**What do you like best about Claromentis Intranet and Digital Workplace?**

The best attributes of claromentis are its easy to use applications. You do not neccesailry need a background in html or computer programming to make an intranet site or page that fits your needs. Claormentis are also constantly looking to upgrade its package with a discovery page which even allows you to submit ideas which customers might have to improve the intranet

**What do you dislike about Claromentis Intranet and Digital Workplace?**

There is not much that is dislikeable of claromentis. All aspects of the intranets fit the needs of any business perfectly. It could benefit from an integration of Microsoft teams or zoom into the intranet possibly.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

Claormentis is helping us solve communication while going through a pandemic with our staff. The constant renewal of policies has been a breeze with its in built policy application. The infocapture is also a very powerful application which enables any business to streamline its form into eforms

  ### 49. Flexible and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2021

**What do you like best about Claromentis Intranet and Digital Workplace?**

The support team is fantastic. They know the system inside and out and have been very helpful whenever we call upon them.

The page designs are easy to setup. We have 5 unique user types so we created a separate space for them to use. Each space is tailored to their specific needs.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

I would like to have more control over reporting and custom notifications. We utilize a lot of custom user fields and only particular users need to be alerted when certain dates expire or documents have been uploaded. We've been able to work around this and it has not been a major inconvenience at all. Just something we're hoping to see in a future version of the software.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

This is helped us centralize our communications and made life a lot easier on our users and employees. They now have a one-stop-shop for all things related to their business.

  ### 50. Great to work with!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren G. | VP, Marketing, Real Estate, Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Claromentis Intranet and Digital Workplace?**

We appreciate the new features available within each upgrade, and they really help give us tools to connect with our associates. The team is extremely responsive and cooperative - we appreciate the service we receive from the Claromentis team.

**What do you dislike about Claromentis Intranet and Digital Workplace?**

Nothing - they've been able to help us through our issues. We look forward to future upgrades and enhancements!

**Recommendations to others considering Claromentis Intranet and Digital Workplace:**

The Claromentis team is very responsive and helpful. They will do their best to come up with a solution for your every need.

**What problems is Claromentis Intranet and Digital Workplace solving and how is that benefiting you?**

We have a large and very spread-out organization. Through the Claromentis solutions, we are able to present many solutions for our teams to make available existing resources and make updates that can all be found in an organized place. Our goal is to use email as an alert rather than where our primary content lives, and the solutions from Claromentis helps us achieve this.


## Claromentis Intranet and Digital Workplace Discussions
  - [What is Claromentis used for?](https://www.g2.com/discussions/what-is-claromentis-used-for)

- [View Claromentis Intranet and Digital Workplace pricing details and edition comparison](https://www.g2.com/products/claromentis-intranet-and-digital-workplace/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+21%3A27%3A37+-0500&secure%5Bsession_id%5D=f5d723fd-80fa-4ab7-a0cb-84f86acafcd2&secure%5Btoken%5D=4dcda73e11633f301b4a18e3ed5606e2cf552632e965f24ab91ce2438f5ea8bd&format=llm_user)
## Claromentis Intranet and Digital Workplace Integrations
  - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews)
  - [Cornerstone Learning SBX](https://www.g2.com/products/cornerstone-learning-sbx/reviews)
  - [Cornerstone Performance](https://www.g2.com/products/cornerstone-performance/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [Swiftproxy](https://www.g2.com/products/swiftproxy-swiftproxy/reviews)

## Claromentis Intranet and Digital Workplace Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Email
- Multi-Channel Sharing

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Content & Community Features - Enterprise Social Networking (ESN)**
- Community Building
- Knowledge Sharing
- User Generated Content

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)
- Chat

**Platform Content**
- Automation
- File Sharing
- Content Library

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates

**Platform Additional Functionality**
- Integrations
- Mobility
- Corporate Discounts
- Employee Engagement
- Rewards

**Admin & Reporting Features - Enterprise Social Networking (ESN)**
- Content Moderation
- Polls & Surveys
- Content Management
- Analytics & Reporting
- User Management

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal

**Content Distribution - Employee Communications**
- Newsfeed
- Newsletter Engine
- Multi-Channel Sharing

**Agentic AI - Enterprise Social Networking (ESN)**
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations

**Agentic AI - Employee Communications**
- Cross-system Integration
- Natural Language Interaction

## Top Claromentis Intranet and Digital Workplace Alternatives
  - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,583 reviews)
  - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (353 reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - 4.0/5.0 (8,611 reviews)

