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3. [Team Collaboration Software](https://www.g2.com/categories/team-collaboration)
4. [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)
5. [Claromentis Business Enablement and Intranet](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews)
6. [Claromentis Business Enablement and Intranet Claims vs Evidence](https://www.g2.com/products/claromentis-business-enablement-and-intranet/claims-vs-evidence)

# Claromentis Business Enablement and Intranet Claims vs Evidence

This page compares marketing claims that Claromentis Business Enablement and Intranet makes on its own website with what real G2 users say in their reviews. Each claim's source link points to the page where it appeared. Claims are rated as follows: Supported when a clear majority of the reviewers who address it back it up, Disputed when a clear majority contradict it, and Mixed when reviewers are divided. Reviews that don't mention a claim are not counted.

Last updated Sep 30, 2026

## Claim: “Our highly customizable enablement solutions can handle any business size and use case.”

Mixed support from reviews.

Reviewers report substantial customization and support for a wide variety of business processes, but others describe limitations in departmental page flexibility and difficulty carrying high-level customizations across upgrades. The reviews provide relevant evidence about varied use cases and customization, but do not meaningfully establish that the solutions can handle any business size.

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“It's quite customisable and the InfoCapture application can be used to manage a wide variety of business processes.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-11283893)
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“What I like best about Claromentis is the platform's flexibility and customization options. It allows us to tailor the intranet to our specific needs, ensuring it aligns with our company's branding and workflow.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-10384449)
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“Customization across the different pages is limited. We use it for multiple departments, but it isn’t flexible enough to allow different window sizes.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-12512659)
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“we requested a high level of customisation which became difficult to carry over the new versions.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-10796059)

Source: [https://www.claromentis.com/pricing/?hsLang=en](https://www.claromentis.com/pricing/?hsLang=en)

## Claim: “We offer 1-1 training, onboarding and tech support, as well as a 24/7 online customer portal.”

Supported by reviews.

Relevant reviewers report responsive customer support, onboarding assistance, and valuable online training. However, the reviews do not specifically establish one-to-one training or the claimed 24/7 availability of an online customer portal.

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“Customer support during the on boarding has been very fast and the online training on using the system has been invaluable.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-11356179)
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“Great care was taken in getting us setup for success during implementation. We wouldn't have had such a successful launch without all the support we received from initial demo, to discovery, to training on the platform, to build and finally to go live.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-10340714)
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“the support team is responsive and extremely knowledgeable.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-11262261)

Source: [https://www.claromentis.com/pricing/?hsLang=en](https://www.claromentis.com/pricing/?hsLang=en)

## Claim: “Unlike many of our competitors, we provide flexible SaaS and on-premise hosting options to suit your business and regulatory requirements.”

Supported by reviews.

Relevant reviewers describe Claromentis as a reliable cloud-hosted platform and report using it alongside multiple on-premise Active Directories, supporting the claimed hosting flexibility. However, the reviews do not directly establish that Claromentis itself was hosted on-premise.

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“The cloud-hosted platform was always very reliable, with no down-times.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-10796059)
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“At first implementation we had three separate on prem Active Directories and were serving different information and brand identities to different user groups.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-11283893)

Source: [https://www.claromentis.com/pricing/?hsLang=en](https://www.claromentis.com/pricing/?hsLang=en)

## Claim: “Our development team can build any custom app or integration, no matter the complexity.”

Mixed support from reviews.

Reviewers report that Claromentis can address unique challenges and support custom workflows, but others specifically describe missing integrations with SharePoint, Microsoft, Slack, and Microsoft Teams. The evidence is therefore split and does not support the claim's absolute promise of handling any app or integration regardless of complexity.

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“A customer focused development team that could work on our unique challenges on managing over 50,000 documents and their internal links”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-10242261)
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“Implementation of a custom workflow approval process”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-10242261)
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“The primary downside with the platform was lack of integration within SharePoint and Microsoft.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-10384449)
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“A inexistência de integrações com ferramentas amplamente usadas como Slack ou Microsoft Teams dificulta a fluidez da comunicação.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-11268291)

Source: [https://www.claromentis.com/pricing/?hsLang=en](https://www.claromentis.com/pricing/?hsLang=en)

## Claim: “Need an application that isn't available out-of-the-box?”

Supported by reviews.

Relevant reviewers describe Claromentis accommodating unique requirements through customization, custom workflows, and support for nonstandard document-management needs. Some reviewers note integration and customization limitations, but the directional evidence generally supports the availability of tailored solutions beyond the standard out-of-the-box offering.

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“A customer focused development team that could work on our unique challenges on managing over 50,000 documents and their internal links”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-10242261)
- 

“Implementation of a custom workflow approval process”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-10242261)
- 

“The available customization, detailed reporting and support.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-9759331)
- 

“The primary downside with the platform was lack of integration within SharePoint and Microsoft.”

[Read Full Review](https://www.g2.com/products/claromentis-business-enablement-and-intranet/reviews/claromentis-business-enablement-and-intranet-review-10384449)

Source: [https://www.claromentis.com/pricing/?hsLang=en](https://www.claromentis.com/pricing/?hsLang=en)