Claritysoft Reviews & Product Details

Clarity CRM's unique blend of simplicity, utility, and flexibility delivers powerful marketing automation, sales automation, customer service tools and much more in an intuitive, completely customizable interface. Clarity CRM, from Claritysoft, was designed with considerable focus on usability, and built to enhance the user experience and maximize user adoption. Clarity CRM gives you enterprise power and functionality at a fraction of the cost.

Seller

Claritysoft

Discussions

Claritysoft Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Steve Schade (Founder at ClaritySoft)

Pricing

Pricing provided by Claritysoft.

Core CRM

$29.00

Per User Per Month

Complete CRM

$59.00

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

Salesforce Sales Cloud

4.4/5(27,592)

View All Alternatives

User Insights

Average based on 108 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Claritysoft Integrations

(4)

Integration information sourced from real user reviews.

Claritysoft Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Claritysoft, and what problem is it built to solve?

Claritysoft is a customer relationship management platform designed to support sales, marketing, and customer service processes. It brings tools for managing leads and contacts, email marketing, tasks, and reporting together, with a customizable interface intended to fit different business needs.

What languages does Claritysoft support?

Claritysoft supports 1 language: English.

What company sizes and industries is Claritysoft the best fit for?

Claritysoft appears most suited to small businesses, while positive users also come from mid-market and enterprise organizations. The industries with the strongest representation include financial services, marketing, and information technology.

How long does it take to implement Claritysoft across a team?

Implementation most often takes less than a month, though reported timelines vary with the amount of setup and customization involved.

Time to go live	Relative frequency
Less than 1 month	Most commonly reported
Less than 1 day	Also reported
1–3 months	Also reported
3–6 months	Reported less often
6–12 months or longer	Reported occasionally

What customer support options does Claritysoft provide, and how do users find the overall support experience?

Claritysoft provides support through phone, email/help desk, and chat, alongside resources such as a knowledge base. The support experience is often described as responsive and helpful, with users valuing access to knowledgeable staff; some also report delays or uneven follow-through when resolving issues.

What is the experience like for teams switching to Claritysoft from another tool?

Switching to Claritysoft has often meant moving away from CRM tools that felt harder to use, costly, or less adaptable to the team's workflows. Users describe finding the interface more approachable and gaining flexibility for customizing records, workflows, and reporting; named alternatives include Salesforce, Zoho, Redtail, and ACT. The transition can involve an initial learning or configuration effort, particularly when tailoring the system.

What tools and platforms does Claritysoft integrate with, and how do these integrations help users get more value from the product?

Claritysoft lists 1 integration: Translate Me. Users also describe connecting email and calendar workflows with Outlook, Gmail, and Google Calendar, as well as working with Excel.

Email and calendars: Outlook, Gmail, and Google Calendar
Spreadsheets: Excel

These connections help users associate communications with customer records and keep account activity accessible alongside their everyday tools.

What features or capabilities could make Claritysoft even more useful?

Claritysoft could be more useful with stronger reporting flexibility and smoother ways to tailor the interface and workflows. Users also identify opportunities to improve contact handling and connections with other tools.

Expand reporting options, especially for customized and share-ready reports.
Make layout and workflow customization more flexible and easier to manage.
Improve duplicate detection and merging for contacts and accounts.
Add or broaden integrations with commonly used business and social platforms.

G2 reviews are authentic and verified.

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Amy E.

Territory Sales Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

9/14/2017

"Clarity Soft Review"

4/5

What do you like best about Claritysoft?

The ease to move around the system. Now that we are connected to the live version. I am able to pull up or put in customer information while on the road working. That is key to me. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

I haven't really found anything that I dislike about the system. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Enterprise (> 1000 emp.)

9/21/2017

"Great Experience"

5/5

What do you like best about Claritysoft?

They consistently update their product. The user interface for the web version is easy to use. The outlook integration is key. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

I have to manually push a button in outlook for an email to be recorded. It would be nice if this was automated somehow. Also, my outlook often crashes from this integration. It is very difficult to troubleshoot because it happens at random times. Review collected by and hosted on G2.com.

Projjwal M.

Assistant system engineer and trainee

Information Technology and Services

Small-Business (50 or fewer emp.)

8/23/2017

"A quick easy interactive and efficient CRM"

5/5

What do you like best about Claritysoft?

1. Simple

2. Usability

3. Powerful

4. Intuitive

5. TAT and Response Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

Nothing to dislike as such.

Very minor bugs resolved reasonably fast.

Avg. TAT (24 hours) Review collected by and hosted on G2.com.

Recommendations to others considering Claritysoft:

No advertisements, just try to know it. Review collected by and hosted on G2.com.

What problems is Claritysoft solving and how is that benefiting you?

1. Ticket Resolution and Support

2. Customer Management

3. Invoicing and small accounting

4. Business Workflow Automation

5. Lead Management and Customer Engagement

6. Small Inventory and product management

7. Customization on any business models and objects Review collected by and hosted on G2.com.

Kim J.

Customer Service & Marketing Manager

Mining & Metals

Small-Business (50 or fewer emp.)

9/14/2017

"Customizable"

4.5/5

What do you like best about Claritysoft?

ClaritySoft is so customizable that it works well for our unique industry and process. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

No major complaints. We need to get salespeople to be more consistent using Claritysoft, but that isn't an issue with the system. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

9/13/2017

"Happy first-time CRM user"

4/5

What do you like best about Claritysoft?

We are able to communicate changes and news regarding our customers across the country seamlessly. No more Excel!!! Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

There are a few items we'd like to see added to the UI/UX based on our own daily usage of the tool - having more options for modifying the layout would be helpful, to clean it up based on our needs. Review collected by and hosted on G2.com.

Staci D.

Benefits Consultant

Insurance

Enterprise (> 1000 emp.)

3/13/2017

"Claritysoft helps me stay on track"

5/5

What do you like best about Claritysoft?

Because I work on the road most of the time, it's important that all of my data is easily accessible from any location. At any moment I have access to all my information on one screen instead of searching thru several platforms. This allows me to work efficiently, offer fast and excellent support to my clients and enables me to focus my time on sales and less time on administrative tasks. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

I have not found anything I dislike at all. The product is user friendly, the support is refreshingly based in the US and always there when I call, and if it's after hours, their support portal has most of what I need. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

9/14/2017

"Keeping all my clinic rounding in one place"

4.5/5

What do you like best about Claritysoft?

I like the fact that I am able to pull up a provider and look at the previous activity at any given point in time. Doesn't matter if I am on site or out of the office I am able to see the activities that I had with my physicians. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

Nothing I really like the application and wouldn't change it Review collected by and hosted on G2.com.

Scott H.

Regional Director

Financial Services

Small-Business (50 or fewer emp.)

9/18/2017

"Great"

4.5/5

What do you like best about Claritysoft?

Ease of use. Makes finding customer accounts a breeze. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

Slow online version. I prefer the offline version. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

11/10/2017

"Claritysoft is OK for a CRM system"

2.5/5

What do you like best about Claritysoft?

I like that it is relatively easy to use. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

I feel like it doesn't offer great reporting. Review collected by and hosted on G2.com.

Verified User in Music

Small-Business (50 or fewer emp.)

9/14/2017

"Claritysoft Review"

5/5

What do you like best about Claritysoft?

The features for tracking all past communication whether it is via email, calls, etc. Helps our team stay on the same page. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

There's a few small things I would change but overall it is a good product. Review collected by and hosted on G2.com.