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Claritysoft Reviews & Product Details

Pricing

Pricing provided by Claritysoft.

Core CRM

$29.00
Per User Per Month

Complete CRM

$59.00
Per User Per Month

User Insights

Average based on 108 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Claritysoft Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Claritysoft, and what problem is it built to solve?

Claritysoft is a customer relationship management platform designed to support sales, marketing, and customer service processes. It brings tools for managing leads and contacts, email marketing, tasks, and reporting together, with a customizable interface intended to fit different business needs.

What languages does Claritysoft support?

Claritysoft supports 1 language: English.

What company sizes and industries is Claritysoft the best fit for?

Claritysoft appears most suited to small businesses, while positive users also come from mid-market and enterprise organizations. The industries with the strongest representation include financial services, marketing, and information technology.

How long does it take to implement Claritysoft across a team?

Implementation most often takes less than a month, though reported timelines vary with the amount of setup and customization involved.
Time to go live Relative frequency
Less than 1 month Most commonly reported
Less than 1 day Also reported
1–3 months Also reported
3–6 months Reported less often
6–12 months or longer Reported occasionally

What customer support options does Claritysoft provide, and how do users find the overall support experience?

Claritysoft provides support through phone, email/help desk, and chat, alongside resources such as a knowledge base. The support experience is often described as responsive and helpful, with users valuing access to knowledgeable staff; some also report delays or uneven follow-through when resolving issues.

What is the experience like for teams switching to Claritysoft from another tool?

Switching to Claritysoft has often meant moving away from CRM tools that felt harder to use, costly, or less adaptable to the team's workflows. Users describe finding the interface more approachable and gaining flexibility for customizing records, workflows, and reporting; named alternatives include Salesforce, Zoho, Redtail, and ACT. The transition can involve an initial learning or configuration effort, particularly when tailoring the system.

What tools and platforms does Claritysoft integrate with, and how do these integrations help users get more value from the product?

Claritysoft lists 1 integration: Translate Me. Users also describe connecting email and calendar workflows with Outlook, Gmail, and Google Calendar, as well as working with Excel.
  • Email and calendars: Outlook, Gmail, and Google Calendar
  • Spreadsheets: Excel
These connections help users associate communications with customer records and keep account activity accessible alongside their everyday tools.

What features or capabilities could make Claritysoft even more useful?

Claritysoft could be more useful with stronger reporting flexibility and smoother ways to tailor the interface and workflows. Users also identify opportunities to improve contact handling and connections with other tools.
  • Expand reporting options, especially for customized and share-ready reports.
  • Make layout and workflow customization more flexible and easier to manage.
  • Improve duplicate detection and merging for contacts and accounts.
  • Add or broaden integrations with commonly used business and social platforms.

Claritysoft Reviews (108)

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Reviews

Claritysoft Reviews (108)

View 1 Video Reviews
4.3
108 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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LD
Laura D.
Small-Business (50 or fewer emp.)
"Clarity Soft review"
4.5/5
What do you like best about Claritysoft?

I like how it works back and forth between my email and clarity. I can utilize both systems and the communicate and transfer information well Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

If I bring up an email, and I want to copy and paste the same information in the email to another area, I cannot do this. Also, sometimes the system is slow. I convert to a sale, I go into sale and it is not there. I refresh and sometimes even sign out and go back in and it's not there. I redo the sale, and later two sales show up. Review collected by and hosted on G2.com.

J. Louis S.
JS
J. Louis S.
Business Development Manager
Small-Business (50 or fewer emp.)
"Claritysoft: Highly Recommend"
5/5
What do you like best about Claritysoft?

Customizing their CRM platform unique to your business needs was much easier than expected even for a beginner. Claritysoft provides great resource tools to learn how to use their software and reaching out for support help is excellent! Their platform is constantly being updated to meet the needs of its customers along with a very competitive price. I highly recommend you take advantage of their free trial period to see how easy it is to maneuver throughout the platform and see for yourself how easy it is to customize....that closed the deal for me. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

It's hard to identify anything I dislike about Claritysoft. We use the software for managing the sales process. The only feature that was troublesome at first was setting task reminders and a call to tech support solved that challenge. Review collected by and hosted on G2.com.

MS
Monique S.
Small-Business (50 or fewer emp.)
"Work In Progress"
3.5/5
What do you like best about Claritysoft?

It's a great database, very helpful for sales, and logging/tracking leads, opportunities, etc. It's a great asset our small trucking company has acquired. Transitioning from contacts via email and phone, to NOW having a HUB, for information; I'm very excited to continue to grow and expand utilizing Claritysoft. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

I'd like it if the custom quote template was a little more user friendly. I think it'd be great if we were able to upload a word, pdf, or excel document, that we're already using to add to Claritysoft in order to push out quotes through the CRM. Review collected by and hosted on G2.com.

Fred C.
FC
Fred C.
Principal
Enterprise (> 1000 emp.)
Originally submitted 6/2/2023
"Project Control"
4.5/5
What do you like best about Claritysoft?

Project management software that helps you streamline your work and deliver with consistency. A fully integrated project management CRM allows you to easily coordinate your work and activities so everyone knows what needs to get done, who’s responsible and when it’s due. With innovative CRM project management tools, you can spend less time trying to connect the dots and more time gathering useful insights, all while keeping everyone on the same page and headed in the same direction. Activate a pre-built sequence of tasks and activities based on the project type. Automatic workflows ensure that nothing falls through the cracks and that you deliver consistently every time! Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

Understanding all the different screens and navigating to the area you are looking for initially took a bit of learning. Slight modifications to import tools. Automatic email, text, etc. plug ins. Review collected by and hosted on G2.com.

AH
Andy H.
Mid-Market (51-1000 emp.)
"ClaritySoft Makes Businesses Move Faster"
5/5
What do you like best about Claritysoft?

Fuzzy logic for searches, user friendliness, and organization brings "clarity" to every day of work at the office. In seconds I can find everything I need to about a group or their renewal and the information associated with the group, produce a report, and email it out. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

I am going to be completely honest, there are not many flaws. The reporting could be simplified maybe but all is well on my end with this software, and I have no complaints. Review collected by and hosted on G2.com.

JG
Jean G.
Small-Business (50 or fewer emp.)
"Claritysoft is a good program"
4.5/5
What do you like best about Claritysoft?

what I like best about claritysoft is the emailing option for scheduling emails to be sent out in mass quantities. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

I can't separate clients or leads by their marketer. Review collected by and hosted on G2.com.

JH
justin h.
Small-Business (50 or fewer emp.)
"Clarity works well"
4/5
What do you like best about Claritysoft?

It's user friendly and not complicated. I can keep track of customers easily : ) Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

Can't send images easily through email, some formatting glitches for ancillary functions. Review collected by and hosted on G2.com.

CS
Chastity S.
Small-Business (50 or fewer emp.)
Originally submitted 7/24/2023
"Great tool for our small business!"
4.5/5
What do you like best about Claritysoft?

I like that is is a very user friendly CRM to navigate. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

It takes some time to get helpdesk issues resolved occasionally. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Super Easy"
5/5
What do you like best about Claritysoft?

What is most helpful about Claritysoft is it's ease of use and its integration with email that allows you to send out individualized and personalized email. The software is much easier to use than the vast majority of its competitors. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

What is least helpful about Claritysoft is that it does not have integration with social media platforms which would make it much easier to connect with leads and customers, and save them in the database. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
Originally submitted 5/31/2021
"Easy and Powerful"
4.5/5
What do you like best about Claritysoft?

The ease of use combined with powerful functionality makes this my favorite CRM I've ever used. They also offer an excellent mobile version. Claritysoft also has a desktop version and a nice plugin for Outlook which makes it really easy to send email through the CRM Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

When I used it the email worked really well with Outlook but not as well with Gmail. They also didn't offer many integrations at the time and there was no social media component. Review collected by and hosted on G2.com.

Questions about Claritysoft? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity over 6 years ago

What if I have users that don’t access CRM very often? Can I add read-only users?

GU
Guest User

What is your experience regarding pricing and costs for Claritysoft CRM?

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Pricing Options

Pricing provided by Claritysoft.

Core CRM

$29.00
Per User Per Month

Complete CRM

$59.00
Per User Per Month
Claritysoft Comparisons
Claritysoft Features
User, Role, and Access Management
Performance and Reliability
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Case Management
Customer Support Portal
Knowledge Base
Email Marketing
Lead Management