Claritysoft Reviews & Product Details

Clarity CRM's unique blend of simplicity, utility, and flexibility delivers powerful marketing automation, sales automation, customer service tools and much more in an intuitive, completely customizable interface. Clarity CRM, from Claritysoft, was designed with considerable focus on usability, and built to enhance the user experience and maximize user adoption. Clarity CRM gives you enterprise power and functionality at a fraction of the cost.

Seller

Claritysoft

Discussions

Claritysoft Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Steve Schade (Founder at ClaritySoft)

Pricing

Pricing provided by Claritysoft.

Core CRM

$29.00

Per User Per Month

Complete CRM

$59.00

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

Salesforce Sales Cloud

4.4/5(27,592)

View All Alternatives

User Insights

Average based on 108 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Claritysoft Integrations

(4)

Integration information sourced from real user reviews.

Claritysoft Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Claritysoft, and what problem is it built to solve?

Claritysoft is a customer relationship management platform designed to support sales, marketing, and customer service processes. It brings tools for managing leads and contacts, email marketing, tasks, and reporting together, with a customizable interface intended to fit different business needs.

What languages does Claritysoft support?

Claritysoft supports 1 language: English.

What company sizes and industries is Claritysoft the best fit for?

Claritysoft appears most suited to small businesses, while positive users also come from mid-market and enterprise organizations. The industries with the strongest representation include financial services, marketing, and information technology.

How long does it take to implement Claritysoft across a team?

Implementation most often takes less than a month, though reported timelines vary with the amount of setup and customization involved.

Time to go live	Relative frequency
Less than 1 month	Most commonly reported
Less than 1 day	Also reported
1–3 months	Also reported
3–6 months	Reported less often
6–12 months or longer	Reported occasionally

What customer support options does Claritysoft provide, and how do users find the overall support experience?

Claritysoft provides support through phone, email/help desk, and chat, alongside resources such as a knowledge base. The support experience is often described as responsive and helpful, with users valuing access to knowledgeable staff; some also report delays or uneven follow-through when resolving issues.

What is the experience like for teams switching to Claritysoft from another tool?

Switching to Claritysoft has often meant moving away from CRM tools that felt harder to use, costly, or less adaptable to the team's workflows. Users describe finding the interface more approachable and gaining flexibility for customizing records, workflows, and reporting; named alternatives include Salesforce, Zoho, Redtail, and ACT. The transition can involve an initial learning or configuration effort, particularly when tailoring the system.

What tools and platforms does Claritysoft integrate with, and how do these integrations help users get more value from the product?

Claritysoft lists 1 integration: Translate Me. Users also describe connecting email and calendar workflows with Outlook, Gmail, and Google Calendar, as well as working with Excel.

Email and calendars: Outlook, Gmail, and Google Calendar
Spreadsheets: Excel

These connections help users associate communications with customer records and keep account activity accessible alongside their everyday tools.

What features or capabilities could make Claritysoft even more useful?

Claritysoft could be more useful with stronger reporting flexibility and smoother ways to tailor the interface and workflows. Users also identify opportunities to improve contact handling and connections with other tools.

Expand reporting options, especially for customized and share-ready reports.
Make layout and workflow customization more flexible and easier to manage.
Improve duplicate detection and merging for contacts and accounts.
Add or broaden integrations with commonly used business and social platforms.

G2 reviews are authentic and verified.

Here's how.

Casey C.

Owner, Lead Marketing Strategist

Marketing and Advertising

Small-Business (50 or fewer emp.)

9/21/2017

"Great support and intuitive!"

3.5/5

What do you like best about Claritysoft?

I like the possibilities with customization and the ease of use the most. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

That duplicates are only recognized in opportunities. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine

Small-Business (50 or fewer emp.)

9/14/2017

"Clarity Soft"

5/5

What do you like best about Claritysoft?

I like the functionality of Clarity Soft. The help staff is also responsive and nice. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

Preferred the Desktop vs Live version because it looks better but am slowly switching over because we have to. Review collected by and hosted on G2.com.

Lori L.

Regional Sales Manager

Consumer Services

Small-Business (50 or fewer emp.)

Originally submitted 9/14/2017

"ClaritySoft review by Lori"

5/5

What do you like best about Claritysoft?

I love the stand alone interface which is like Microsoft word. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

I don't like it when the standalone interface malfunctions. Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

9/22/2017

"Great way to keep contacts up to date within our organization"

5/5

What do you like best about Claritysoft?

That we have one central place to keep contacts up to date. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

It could be a little bit more intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering Claritysoft:

Let them know if there is a feature you would like to see added or a feature changed. They are very open to making it work for you. They are very responsive. Review collected by and hosted on G2.com.

What problems is Claritysoft solving and how is that benefiting you?

We had a lot of out of date contacts and multiple contacts for a single business. Clarity soft allowed us to consolidate lists so everyone knows when contacts change. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

9/14/2017

"Claritysoft for Leads"

4/5

What do you like best about Claritysoft?

That we can see our whole team's leads and activities so we aren't stepping on each other's toes with the same accounts. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

Sometimes the filters are off and you have to be exact. Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

9/26/2017

"Clarity Soft Customer Service"

4/5

What do you like best about Claritysoft?

Certain reps will go over details and really understand what your issue is and assign a ticket. A follow-up email is then sent. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

The consistency; some reps do this all the time, others don't do it at all. Review collected by and hosted on G2.com.

Johnny Z.

Songwriter, Musician, Artist, Freelance Magazine Columnist

Entertainment

Small-Business (50 or fewer emp.)

9/14/2017

"Easy workflow"

4/5

What do you like best about Claritysoft?

Claritysoft is easy to move around and access account activity Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

It sometimes takes a while to get logged in Review collected by and hosted on G2.com.

Verified User in Design

Small-Business (50 or fewer emp.)

9/14/2017

"Fairly average CRM"

3/5

What do you like best about Claritysoft?

I find its ease-of-use is better than most. Navigation is also easy. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

Not as robust in terms of trackability. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

9/14/2017

"User-friendly sales tool"

4/5

What do you like best about Claritysoft?

Clear structure and easy navigation. User-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

1. I have to go to the sales module if I want to check sales history of my accounts. Can't go directly to the account.

2. Inactive contacts of an account should disappear or at least be listed at the end of the contact list. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

10/25/2017

"Not the best but it works!"

3/5

What do you like best about Claritysoft?

This system is easy to use and navigate but it's slacking on the analytics point. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

It doesn't have as many capabilities as other systems Review collected by and hosted on G2.com.

Questions about Claritysoft? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User

•

Last activity over 6 years ago

What if I have users that don’t access CRM very often? Can I add read-only users?

1 Upvote

Join the conversation

Guest User

What is your experience regarding pricing and costs for Claritysoft CRM?

0 Upvotes

Join the conversation

View all Discussions

Pricing Options

Pricing provided by Claritysoft.

Core CRM

$29.00

Per User Per Month

Complete CRM

$59.00

Per User Per Month

View More Pricing Information

Claritysoft Comparisons

Salesforce Sales Cloud

4.4/5(27,592)

Compare Now

Zoho

4.1/5(2,960)

Compare Now

HubSpot Sales Hub

4.4/5(14,397)

Compare Now

Claritysoft Features

Platform

User, Role, and Access Management

Performance and Reliability

Sales Force Automation

Contact & Account Management

Opportunity & Pipeline Mgmt.

Task / Activity Management

Customer Support

Case Management

Customer Support Portal

Knowledge Base

Marketing Automation

Email Marketing

Lead Management

View More Features

Categories on G2

CRM

Explore More

Are there background check platforms with pay-per-use pricing for a team that hires infrequently and does not want to pay a monthly minimum for checks they are not running?What are the best platforms for integrating cloud governance and cost control?Is SafetyCulture worth it for food safety management?

What's the best service for automated customer support chats What are the most trusted Oracle PeopleSoft resellers by CHROs and HR leaders based on user reviews?Pros and Cons Details

Show MoreShow Less

Claritysoft Reviews & Product Details

Pricing

Core CRM

Complete CRM

Top-Rated Alternatives

User Insights

Claritysoft Integrations

Claritysoft Reviews FAQs

What is Claritysoft, and what problem is it built to solve?

What languages does Claritysoft support?

What company sizes and industries is Claritysoft the best fit for?

How long does it take to implement Claritysoft across a team?

What customer support options does Claritysoft provide, and how do users find the overall support experience?

What is the experience like for teams switching to Claritysoft from another tool?

What tools and platforms does Claritysoft integrate with, and how do these integrations help users get more value from the product?

What features or capabilities could make Claritysoft even more useful?

Claritysoft Reviews (108)

Claritysoft Reviews (108)

What do users say?

Pros & Cons

Filter Reviews

Questions about Claritysoft? Ask real users or explore answers from the community

Pricing Options

Core CRM

Complete CRM

Claritysoft Features

Categories on G2

Explore More