# Citymapper Reviews **Vendor:** Citymapper **Category:** [GIS Software](https://www.g2.com/categories/gis) **Average Rating:** 4.6/5.0 **Total Reviews:** 21 ## About Citymapper Citymapper is building the best app (http://citymapper.com/apps), with the best routing, and the best data in the cities where we can make a difference. ## Citymapper Reviews ### 1. App that works well enough to be a human's best friend **Rating:** 4.5/5.0 stars **Reviewed by:** Yiğit OĞUZHAN A. | Internship Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2021 **What do you like best about Citymapper?** It is an excellent free application that provides the comfort of walking around the city as if it is the owner, not a stranger, by showing how and how long we can go from one place to another on the map. You can edit certain records such as home, work, etc. You can convey your route in a certain way to the place that is transferred so that only one hamlet is transmitted. The distance from two nearby points gives you information about how long it takes and how many calories you can burn on the show, bus, taxi, bike, or on the road. you also drive a taxi, bus or metro fare. It guides you to the station and stops you need to get on, after how many minutes it will arrive, and after you get on, which stop you are at, it seems like how many stops are left. **What do you dislike about Citymapper?** The only negative side of the application for me is the absence of countries and cities all over the world. For example, I recommend adding a city like Istanbul. **What problems is Citymapper solving and how is that benefiting you?** It guides you to the station and stops you need to get on, after how many minutes it will arrive, and after you get on, which stop you are at. ### 2. Excellent Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit J. | Operations Lead, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Citymapper?** .real time information about any delays or arrival/departure. .Auto push notificatiosn for your daily commute to work and home including any info about any issue with the services. .Curretly available in all europe countries including us and canada with further expansion in asia . .Auto switch to your current city within avaialbe networ if you change or travel to different city. .Citymapper pass with certain cities gives option to unlock e scooter and monthly travel discounts **What do you dislike about Citymapper?** . Monthly charges for certain services like fewest transfer to reach your destination wherein by default, the app tells you the shortest distance available. . With monthly charges city mapper claims to give a voice-guided route you can use google maps or any other alternate services for the same. .No option to buy local transport tickets for a particular city. **Recommendations to others considering Citymapper:** You can simply trust it for your commute. There is no error or delay in providing info. The app is highly recommended I have been using it for the last four years. i live in Germany and still use city mapper over other traditional applications provided by local transport. The data is accurate and the geo tag is on point . **What problems is Citymapper solving and how is that benefiting you?** Citymapper has helped another user and me within my work to commute easily and more accurately. I always recommend this app to new ex-pats who are new to the country and city to use and commute to work or their desired location without any worry. ### 3. The best way to get around! **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie C. | sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Citymapper?** The step-by-step directions on how to navigate the NYC subway system! It was a comfort. **What do you dislike about Citymapper?** There is nothing I dislike about this app. **What problems is Citymapper solving and how is that benefiting you?** I had to take a bus and subway from DC to NYC to meet my daughter at Law school. Her roommate suggested this App, and it was great. The best part was that it would tell me when I was at each subway stop since you can never hear the conductor or see out the window if there are many people in the car. It was my first time taking the NY subway. I was by myself and a little nervous. Citymapper relieved my anxiety. ### 4. Navigation app experience **Rating:** 4.5/5.0 stars **Reviewed by:** Jun Hao 俊豪 ஜுன்ஹாவோ 준하오 O. | Banquet Server, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Citymapper?** It has a cycling route and has step by step instructions to get from point A to point B e.g. In 200m, Turn left into Geylang East Central etc. and tells you the fastest route to your destination **What do you dislike about Citymapper?** Should have audio guide and three dimensional Street view of the place and should link up with transport applications like ComfortDelgro or Grab or Gojek showing their prices. Should also link up with Samsung Sport Gear smartwatch providing navigation assistance. Should allow tracking of cycling route so that better navigation experience can be provided for other cyclists. Should allow updating of the most efficient route and have a video guide. Should also warn of obstacles nearby and send emergency information like last known location to emergency services for assistance should I get into an accident. **What problems is Citymapper solving and how is that benefiting you?** To get from point A to point B the most efficient way with shelter from the rain and sun. To know the fare in advance to prevent bill shock ### 5. Great Application very accurate **Rating:** 4.5/5.0 stars **Reviewed by:** Nazli P. | Senior Technical Equities Innovation lead, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2021 **What do you like best about Citymapper?** 1. I am a traveler and already visited 45 countries and N number of cities. It's easy to have a single navigation system, and you don't want to search and install different applications. Citymapper is available in almost every big cities 2. As a traveler, you go to the countries where language is a big issue, like in Europe, and it's challenging to get navigation where citymapper is a blessing. It navigates in English. 3. Vary detail navigation with respect to the Walk, Train , tram. Gives different combination and options. 4. Easy for confusing and complicated map routes London is a big example. **What do you dislike about Citymapper?** 1. Its paid version i.e. Club has various good features like rain warning, voice assistant but you have to pay for that. I feel that are essential features that should come in a free version too. 2. Everyone uses Google map, and it changes the route based on the traffic and Geolocation. I think this needs in city mapper as well. **Recommendations to others considering Citymapper:** 100% it's a highly recommended application and product. It's good for the office as well as in personal work. When you going for a meeting or city explore, it's a great application. **What problems is Citymapper solving and how is that benefiting you?** I was checking various options to get to the destination fast and cheaply. Like if it's urgent Uber timing or in Cities like Frankfurt, if you can get some ICE train, or if Tram is delayed. ### 6. Best transportation app ever **Rating:** 5.0/5.0 stars **Reviewed by:** Huseyin D. | System Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Citymapper?** This application has all types of transportation includes buses, subway, and more. Also, the free version is already more than enough. I feel i will buy premium version to support them. **What do you dislike about Citymapper?** To be honest, nothing yet. I am still discovering it but didn't see anything till now. **Recommendations to others considering Citymapper:** If you need an application for transportation, do not lose time and install it. **What problems is Citymapper solving and how is that benefiting you?** With this application, I can see live traffic when we are on our way to visit our clients. It gives us a chance to gain time when we are on the road. ### 7. Excellent app that can be lifesaver in a new city **Rating:** 4.0/5.0 stars **Reviewed by:** Mayank K. | Software developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2021 **What do you like best about Citymapper?** UX. Design. Ease of navigation. Accessibility. Wide array of options to choose your preferred route and mode of transport. **What do you dislike about Citymapper?** In some of the cases, the locations are not exactly plotted on the map and this navigating to them would be tough. Also I didn't get the idea of two paid plans. There should be some structure behind it. **What problems is Citymapper solving and how is that benefiting you?** Going around in a new city is a task that I dread. Especially when I don't know the language or need to plan what route or mode of transport would suit me best. Google maps show me the route but does not the mode, which Citymapper is doing extremely well. ### 8. citymapper- one stop application foryour complete city travel and leisure. **Rating:** 4.5/5.0 stars **Reviewed by:** Raghav K. | Financial Analyst Internship, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Citymapper?** The best feature, in my opinion, is how the application is inbuilt with the in collab of all other apps like uber for your car rides and different apps depending on the city in which you are in and also shows a complete map of the whole area even the minor details are not ignored. **What do you dislike about Citymapper?** There is nothing in particular that I dislike about citymapper but to make it more engaging, it can also include eateries and restaurants near people. **What problems is Citymapper solving and how is that benefiting you?** The citymapper is helping me to avoid looking through different apps for choosing my travel options. I can open citymapper and choose the most suitable form of transport available to me at that moment. ### 9. A very good application for your all sorts of tranportation problems. **Rating:** 4.0/5.0 stars **Reviewed by:** Nitin K. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2021 **What do you like best about Citymapper?** A one-stop destination for finding out all forms of transportation available at a particular point in time at the nearest place possible. **What do you dislike about Citymapper?** There is nothing, in particular, to dislike in the app, but if it also had other suggestions like eateries near me or theatres near me for entertainment and all the app would be unstoppable on their own. **What problems is Citymapper solving and how is that benefiting you?** Before using the application, I was not at all able to decide what to do and how to reach a particular place or what mode of transportation will be most efficient for me, but now all that seems a long gone past. ### 10. A better app for transport and view the road maps **Rating:** 4.0/5.0 stars **Reviewed by:** Sumanto B. | Director Govt. Business, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2021 **What do you like best about Citymapper?** A handhold solution for viewing the city maps and the traffic movements also provides a better solution with intelligent the smart city. its a better routing algorithum and transport data **What do you dislike about Citymapper?** Data some time buffer if it's in a lower network **Recommendations to others considering Citymapper:** In the past year, the app expanded from 40 to 80 metro areas, covering the majority of the USA and Europe. Next, they are planning to cover all major cities globally so users can use everywhere they go. **What problems is Citymapper solving and how is that benefiting you?** The app has well connected with intelligent mobility and city mapper cards, and smart travel card ### 11. One of the best alternative application for google maps **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul V. | Junior cybersecurity engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Citymapper?** This is way better than google maps where the data are the same but their smart location tracking is good **What do you dislike about Citymapper?** There is nothing to mention here as dislike **Recommendations to others considering Citymapper:** Just try this once you won't regret using this application **What problems is Citymapper solving and how is that benefiting you?** When I visit a new place and I need to visit someplace in particular I can use this application to find those places and visit so that I don't want to disturb others in the name of asking for directions and all ### 12. Business Meeting got saved! **Rating:** 5.0/5.0 stars **Reviewed by:** Shruti L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2020 **What do you like best about Citymapper?** It was suggested by one of my colleagues who has been living in Paris for a while. I became a part of it when I went to Paris for a business meeting. It is simply the best navigation app that has multiple options to choose, from the bus to walk to Uber! In addition, it provides you details like estimated cost and you have real-time updates in a minute where you can find so many options even for your last-minute decision! It guided me throughout my journey from suggesting which train/subway/bus to take to the map for reaching the stops to hop on. I couldn't have made it without Citymapper, especially in that crowd and super confusing train/subway routes! It became my favorite since then, and helped me during in conference in London! And now for my all business trips, I and my mates totally depend on Citymapper for its one-click solution for our navigation issues. **What do you dislike about Citymapper?** No downside as such. It totally provides you the best experience as a transport application and I just wish it was not just limited to the Paris area. I hope it could expand to other regions in France as well! **What problems is Citymapper solving and how is that benefiting you?** With Citymapper, I had real-time departure updates, disruption alerts, and transit maps. They even did the Uber integration and had bike routes! Literally, Citymapper has everything one needs to navigate life in the city. Both during my stay in Paris and London, I have benefitted a lot, thanks to Citymapper! ### 13. Best Application to get the transport options **Rating:** 5.0/5.0 stars **Reviewed by:** Suman K. | SAP BO Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Citymapper?** Clean Layout Best route suggestion Works fine with iOS **What do you dislike about Citymapper?** Looks good as of Now. Nothing Major Issues **What problems is Citymapper solving and how is that benefiting you?** I am checking the best route and transport options available and the details of the mode of transport. ### 14. Disadvantages and Advantages of Citymapper **Rating:** 4.0/5.0 stars **Reviewed by:** Zulfiyya R. | Digital Marketing-Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Citymapper?** Citymapper brings public transportation information to 40 popular cities such as New York, Barcelona, ​​Berlin, Amsterdam, Rome, London, Moscow, Singapore and Los Angeles. Apart from the geolocation feature, you can also manually view transportation information related to other cities. You can add the addresses you want to the map. The ability to record locations provides great convenience in situations where planning is to be made. One of the most practical features for those who constantly use public transportation is the ability to record stops. **What do you dislike about Citymapper?** The only disadvantage of this program, which is always useful with its wide range of features and advantages, is that it does not include some small cities in this application. Actually, I know that I use this application when I go to big cities such as Londan, Istanbul and Rome. Since the city, I live in is small, it is not included in the application. Hope they fix this problem. **Recommendations to others considering Citymapper:** The fact that the application is used by logging in makes it easy to store and preserve the information. After logging out, you can continue to easily access all your information when you log in from another device. Your past will still be recorded. **What problems is Citymapper solving and how is that benefiting you?** Citymapper also has a control panel. Thanks to this panel, you will be able to change your route within seconds by changing the city and access the transportation information of many cities in seconds. One of the most beautiful features of the application is that it can interact with the shares of the Twitter account. ### 15. An Amazing App for Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Olamide O. | UK Local IT Support - Technical Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Citymapper?** I've been using CityMapper for quite sometime now and its a very robust application that incorporates maps for cities which is essential for everyday use. The application has helped me on several occasions to access maps for places I'm new to and I was able to get live updates for public transport systems which was essential for what I needed to accomplish. The application is straightforward and has a user-friendly interface which everyone can use without hassle **What do you dislike about Citymapper?** I really do not dislike any features for the application, however, they can improve the application by ensure it has easy accessibility to see surroundings **Recommendations to others considering Citymapper:** I've been using the application for individual use and its been amazing as it allows me to see real-time updates for different infrastructures when visiting new places. Love the application and would certainly approve to have more than one application for navigation **What problems is Citymapper solving and how is that benefiting you?** I'm solving accessibility issues for unknown places when visiting for the first time and it recommends places which can be visited when going to a city for the first time ### 16. My experience of using Citymapper. **Rating:** 4.0/5.0 stars **Reviewed by:** Archit J. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Citymapper?** The best thing about citymapper is that it helps me navigate through various parts of the city very easily I can meet my clients without any hassle. **What do you dislike about Citymapper?** I have seen that citymapper take much more time to update your location from GPS but when I have used Google Maps I have observed that it updates the location and direction where we're facing more quickly and accurately. **Recommendations to others considering Citymapper:** I would say if you would you are looking for an app with much better user interface and performance I would say you should go with citymapper but if you are just looking for a simple and easy app then you should look for other options. **What problems is Citymapper solving and how is that benefiting you?** While using citymapper I am solving all my commuting and travelling and I have saved a lot of time by using city map because I don't need to worry wandering directionless and asking strangers about any particular address. I can instantly open my citymapper application and get a correct view of where I am heading to. ### 17. Great transportation app! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2021 **What do you like best about Citymapper?** There is less advertising than google maps **What do you dislike about Citymapper?** Some minor accuracy issues on train time **What problems is Citymapper solving and how is that benefiting you?** Public transportation and firevtions ### 18. this app is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Citymapper?** this app saved my life more than once in the past while living in London. What I liked the most is that ot gives you a variety of choices based on time, money and it is updated live based on what is happening in your area. **What do you dislike about Citymapper?** honestly speaking i dont find anything negative about his app - i used to use to everyday for the last coupled of years and i think i wouldnt be able to move in london without it. it rocks! **Recommendations to others considering Citymapper:** i would say that this app is competing google maps for use in specific cities and towns. **What problems is Citymapper solving and how is that benefiting you?** i can choose the transportation option that fits me every time based on my needs: ie choose the cheapest, the fastest, take only the bus or combine bus with the tube ### 19. Citymapper- Best transport mapping option for all **Rating:** 4.0/5.0 stars **Reviewed by:** Ankita S. | SAP QA Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2020 **What do you like best about Citymapper?** It provides real time updates for the user for any route. It also provides good comparison to all the travel options to go from one location to another. Gives accurate costing options for the different modes of transport that will be used **What do you dislike about Citymapper?** Does not give the best options for the cycling route **What problems is Citymapper solving and how is that benefiting you?** Real time update on the transport demand across the entire city and identify undeserved routes for faster travel. Also evaluating the number of vehicles needed to suffice the on demand of real time public ### 20. My favourite, most used app! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Citymapper?** I absolutely LOVE this app. I live in South London and use citymapper several times a day to help me get from A to B. What I love is that you can decide which route to take from wherever you are, so you never need to be lost again. But also you can choose the best of several options: want to avoid the tube? No problem! Bus only? Sure! It also provides real time bus information. It’s reliably easy to use and what i love about it is it’s simple utility. **What do you dislike about Citymapper?** Really, very little. Sometimes my ‘London knowledge’ will think of a route that would actually be slightly better for me; ie if a station slightly further away than the nearest actually then meant a more direct journey it might not offer that up as an option, but I’m being picky. I dislike very little. **What problems is Citymapper solving and how is that benefiting you?** London is just so easy to navigate now - I’m never lost, never late for work or meetings and feel more connected to the city that I live in as a result. I love finding cool new routes I wouldn’t have thought to take to connect different places. ### 21. Amazing App! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2019 **What do you like best about Citymapper?** Citymapper gives the best options for navigating the city. With meetings and planned trips at different places, citymapper is really easy to use to see the best possible way to get somewhere and not miss the meeting. **What do you dislike about Citymapper?** Sometimes the options aren’t 100% accurate in the timing. **What problems is Citymapper solving and how is that benefiting you?** Having the option to see which transit method is fastest, or calling an Uber if it is too long. This helps to minimize tardiness with meetings and other work events around the city. ## Citymapper Discussions - [Why is Citymapper great?](https://www.g2.com/discussions/why-is-citymapper-great) - 1 comment - [Why is Citymapper better than Google Maps?](https://www.g2.com/discussions/why-is-citymapper-better-than-google-maps) - 1 comment - [View Citymapper pricing details and edition comparison](https://www.g2.com/products/citymapper/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+12%3A39%3A14+-0500&secure%5Bsession_id%5D=f64e4627-6636-4949-9479-a507e59f703b&secure%5Btoken%5D=52661c19c5e6e1ac944fda103c8e83e643b327c7da1d1ed9772d373bbea934a0&format=llm_user) ## Citymapper Features **Data Management** - Data Capture - Data Storage - Data Manipulation - Data Visualization **Map Creation** - Geocoding - Buffer Zone Query - Overlaying - Publishing **Analysis** - Spatial Analysis - Reporting - Real-Time Streaming ## Top Citymapper Alternatives - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - 4.8/5.0 (56 reviews) - [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) - 4.5/5.0 (515 reviews) - [BatchGeo](https://www.g2.com/products/batchgeo/reviews) - 4.7/5.0 (998 reviews)