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Cisco Secure Access Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

User Insights

Average based on 97 real user reviews.

Implementation Time

2 months

Cisco Secure Access Reviews (97)

Reviews

Cisco Secure Access Reviews (97)

4.3
97 reviews

What do users say?

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Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Silent, Background Security That Just Works"
4/5
What do you like best about Cisco Secure Access?

It runs in the background and keeps our internet traffic and data secure. I think there is little the daily user needs to accommodate and the vast majority of the benefit is gained in the background use of the app. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

no real issues with the software from my perspective as a user. generally have little to no interaction with the system making it a silent use software for everyday use on work computers. Review collected by and hosted on G2.com.

Mir M.
MM
Mir M.
Member
Mid-Market (51-1000 emp.)
"Smooth and Secure Network Protection"
4.5/5
What do you like best about Cisco Secure Access?

I really appreciate how Cisco Secure Access is easy to use and not complicated. It's straightforward enough to explain to new team members, which saves me a lot of time. I also like that it's a trustworthy brand, which gives me confidence in its security features. It's great that I haven't had any issues with it, and everything works smoothly. The documentation is really helpful, making the initial setup quite smooth without needing to constantly contact their team. Overall, the simplicity and security are big positives for me. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

Nothing as of now Review collected by and hosted on G2.com.

Scott S.
SS
Scott S.
Manager, Financial Planning & Analysis
Mid-Market (51-1000 emp.)
"Reliable VPN with Room for Login Improvements"
4.5/5
What do you like best about Cisco Secure Access?

I like that Cisco Secure Access is easy to use, and once it was set up, the login process became pretty straightforward. It helps keep our network safe and stores our NPI securely. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

I do wish for the login process that it could recognize the device and not have to type in all the username, password, and code every time. It would be helpful if it could at least keep the username in the field to eliminate one of the entry points, though I realize that security is the name of the game. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
Originally submitted 9/15/2026
"Effortless Connectivity, Comprehensive Security"
4.5/5
What do you like best about Cisco Secure Access?

What I like most about Cisco Secure Access is how it simplifies remote access for our hybrid working environment. Instead of having to manage separate VPN and security solutions for different access scenarios, we can use Secure Access as a central point for controlling and securing user access to applications and resources.

From a day-to-day perspective, I particularly appreciate the consistency of the connection for remote users and the visibility provided through the dashboard. Having access and security information available in one place makes it easier to understand what is happening across the environment and reduces the amount of manual monitoring involved.

The overall user experience is also quite straightforward. Users don't need to think too much about the underlying security infrastructure, while administrators still have the visibility and controls they need. For a hybrid environment, that balance between usability and security is probably the feature I value most. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

I haven't experienced any major issues with Cisco Secure Access so far. The platform has been reliable for our remote-access and security requirements, and I haven't come across anything that would significantly affect my day-to-day use. If I had to mention one area, the initial setup and configuration can take some time to understand, particularly when you're working with different access policies and security requirements. Once everything is configured, though, the ongoing experience has been straightforward. I would consider the learning curve more of an implementation consideration than a real limitation. Review collected by and hosted on G2.com.

Marlene W.
MW
Marlene W.
OFFICE MANAGER
Small-Business (50 or fewer emp.)
"Unified Cloud Zero-Trust and Threat Protection Made Simple"
4/5
What do you like best about Cisco Secure Access?

What I like best about Cisco Secure Access is how it brings secure access, zero-trust controls, and threat protection together in a single cloud-based solution. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

Policy configuration can feel complex. Reviewers specifically call out policy-management complexity and the need to navigate multiple areas of the UI. Review collected by and hosted on G2.com.

Giuseppe S.
GS
Giuseppe S.
Senior Customer Success Manager
Small-Business (50 or fewer emp.)
"Unifies Zero TrustSecure Access Without Added Complexity"
4.5/5
What do you like best about Cisco Secure Access?

I like that Cisco Secure Access brings secure access and Zero Trust capabilities together in one solution. It gives organizations a way to improve security across users, applications, and devices without making the experience unnecessarily complicated. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

The main challenge is that a broader security platform can take more time to understand and configure than a more focused solution. I’d want to make sure the additional capabilities don’t add unnecessary complexity for administrators or users. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effective Security with a Steep Learning Curve"
4/5
What do you like best about Cisco Secure Access?

I really value Cisco Secure Access for its secure private applications, which allow us to access the internet without depending on a VPN. The trust and access feature is something we value greatly. The unified dashboard is another benefit, especially with the Cisco cloud control that simplifies management while ensuring protection. I love the AI protection feature, particularly Cisco's Talos for threat intelligence, because it significantly helps in securing private access to applications and documents. The accuracy of the system, including an immediate block list and reducing alerts, is quite helpful. It aids our internal security team by managing internet threats effectively. Shadow visibility and data loss prevention are also very beneficial, especially when dealing with sensitive or confidential information. It prevents security breaches while managing data responsibly in research scenarios. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

I really like Cisco Secure Access, but sometimes the agent consolidation and migration process are a little difficult, especially since we were quite fragmented before. The premium pricing is also a bit high for what it offers, and it could be better for startups or specific features. There's also a steep learning curve. I think making the pricing more affordable could be helpful. For example, paying only for the features you need would be a great business model. Also, the initial setup was overwhelming and not easy; having some sort of simulators or templates could be really beneficial in simplifying that process. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Consistent Secure Access Beyond VPN with Cisco Secure Access"
4/5
What do you like best about Cisco Secure Access?

We were looking for more than just a traditional VPN solution. Our main goal was to improve secure access for users, applications, and resources while making things easier to manage for our IT team. Cisco Secure Access stood out because it provides a broader approach to secure access and allows us to apply security controls consistently, regardless of where users are working from. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

While we’ve had a positive experience with Cisco Secure Access overall, there are a few areas that could be improved. The solution offers a lot of functionality, but that can also make the initial setup and configuration feel fairly complex. It takes some time to understand all the available policies, settings, and integrations, especially when moving from a more traditional VPN-based approach.

The administration could also be more intuitive in some areas, and troubleshooting certain access issues can require digging through different settings and logs. For users, the experience is generally good, but there can occasionally be some confusion when access policies or security controls affect how they connect to specific resources. These are not major issues, but simplifying the management experience and making troubleshooting more straightforward would make the product even better. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Secure Remote Access Made Easier, Though Setup and Troubleshooting Take Time"
3.5/5
What do you like best about Cisco Secure Access?

What I like best is that it gives us a fairly simple way to manage secure access for users, especially when they are working remotely. The centralized policies and visibility are helpful, and I like that we don't have to manage too many different tools for access and security. It has made things easier from an admin point of view, although there are still some areas that could be simpler. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

The initial setup and configuration can take some time, especially if you are integrating it with an existing security environment. There are also quite a few settings and options, so it can feel a little confusing in the beginning. Some troubleshooting could be easier as well, as you sometimes need to go through multiple settings to figure out what is causing an issue. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Centralized, Policy-Based Secure Access with Strong Cisco Ecosystem Integration"
4/5
What do you like best about Cisco Secure Access?

What I like most about Cisco Secure Access is its ability to provide centralized, policy-based access control for users regardless of where they are working. It provides a consistent security layer for remote and hybrid access without relying heavily on traditional VPN-based approaches.

The centralized management and integration with the broader Cisco security ecosystem are also valuable, making it easier to apply consistent access policies, improve visibility, and manage secure access across different applications and environments. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

The main area for improvement is the overall complexity of configuration and policy management. Some features and settings can take time to understand, particularly when dealing with more advanced use cases or integrations.

The user interface could also be more intuitive, with clearer guidance and better visibility into why a particular policy or access decision was applied. More detailed troubleshooting and reporting capabilities would make day-to-day administration easier. Review collected by and hosted on G2.com.

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Himansu P.
HP
Himansu Panda
•
Last activity 7 days ago

Cisco Secure Access: how do you balance smart routing and ZTNA with licensing complexity?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

12%

Cisco Secure Access Features
Adaptive Access Control
User Monitoring
Secure Web Gateway (SWG)
Zero Trust Network Access (ZTNA)
Zero Trust Network Access (ZTNA)
Network Segmentation
Security Analytics
API/Integrations