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Cisco Secure Access Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

User Insights

Average based on 97 real user reviews.

Implementation Time

2 months

Cisco Secure Access Reviews (97)

Reviews

Cisco Secure Access Reviews (97)

4.3
97 reviews

What do users say?

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Hasnain A.
HA
Hasnain A.
Analyst
Enterprise (> 1000 emp.)
"Simple, Dependable Remote Access with Strong Centralized Security Controls"
4.5/5
What do you like best about Cisco Secure Access?

One of the best things about Cisco Secure Access is how it makes secure remote connectivity feel simple and dependable. From a user perspective, the connection experience is smooth and consistent. From an administration perspective, the centralized security controls and added visibility make it easier to manage and monitor. Overall, it strikes a solid balance between security and usability without introducing unnecessary complexity. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

One area that could be improved is the initial setup and troubleshooting experience, which can feel a bit complex at times, especially for new administrators. I’ve also run into occasional connectivity or policy-related issues that require extra investigation to pinpoint the root cause. Although the platform is feature-rich, finding and navigating some of the more advanced settings can take time to learn. Review collected by and hosted on G2.com.

Shubham K.
SK
Shubham K.
System Engineer
Enterprise (> 1000 emp.)
"Smooth, Secure Remote Access with Easy App-Based Authentication"
4.5/5
What do you like best about Cisco Secure Access?

Smooth connection to our office server from my office laptop while I’m outside the office premises. It’s great and comfortable to use, and the app-based authentication makes it even better. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

The main thing I would dislike is the complexity of the overall ecosystem. Cisco Secure Connectivity offers strong security and broad capabilities, but integrating and managing multiple components can sometimes require specialized knowledge. The initial setup, troubleshooting, and policy management could be more intuitive, especially for teams that want a simpler cloud-native experience. Review collected by and hosted on G2.com.

Mohan M.
MM
Mohan M.
Site Manager
Mid-Market (51-1000 emp.)
"Secure, VPN-Free Access with Centralized Control and Strong Cisco Integration"
4.5/5
What do you like best about Cisco Secure Access?

People like Cisco Secure Access because it lets users connect safely from anywhere without a traditional VPN, while giving administrators clear visibility and simple, centralized control over who can access what. It also integrates well with other Cisco tools and uses strong threat intelligence to detect risks quickly. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

Some users find Cisco Secure Access expensive and occasionally slow, with login issues and limited support for connecting to multiple environments at once. Others say the setup and policies can be complex, the graphical interface harder to use than command line, and the AI features not as advanced as expected. Review collected by and hosted on G2.com.

Alia Z.
AZ
Alia Z.
Software engineer
Computer Software
Mid-Market (51-1000 emp.)
"Powerful All-in-One Security with Great Integrations, but Migration Takes Time"
3.5/5
What do you like best about Cisco Secure Access?

Cisco Secure Access combines 4 core technologies together - Zero Trust Network Access, Secure Web Gateway, Cloud Access Security Broker, and Firewall-as-a-Service into one solution. The admin panel offers an intuitive interface and makes it easy to configure policies, manage identities and monitor traffic. It also maintains good performance and ensures stable performance across different profiles on remote users. The AI enabled features such as Threat Analytics with Cisco Talos and AI assisted policy creation help to spot any unusual activity on the web. Integration with different systems such as Duo, Cisco ISE, SD-WAN, and Splunk make it easy to sync user identities. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

Migration of detailed policies from your old VPN can be time consuming for administrators to set up. There is a small learning curve to get to grips with the admin panel. Finally, whilst the price is good value for core enterprise functionality, the licences can quickly grow if you want to implement more advanced optional features. Review collected by and hosted on G2.com.

Md M.
MM
Md M.
Software Engineer
Small-Business (50 or fewer emp.)
"Powerful, Unified Zero Trust Management—With a Learning Curve and Add-On Costs"
3.5/5
What do you like best about Cisco Secure Access?

Secure Access gives us a modern solution to create our Security Service Edge. It allows us to manage all our Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), CASB and Cloud Firewall requirements via one interface. This makes it very easy to design policies via the intuitive dashboard in Cisco Security Cloud Control. Performance and reliability is great too, we have a unified client from Cisco Secure Client which means performance is always fast with little latency issues. We also have some great AI features built into the product which helps monitor anomalies; Cisco Talos gives us threat insight whilst the policy assistant helps us suggest policies. There are also great integrations with Duo, Cisco ISE, SD-WAN and Splunk to make it easy to enforce identity based policies. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

Whilst creating policies and managing users is very simple, getting policies from our old granular policies from our old VPN can be a bit of work at the start. There is a small learning curve to get used to deploying policies to multiple sites in the cloud. Licensing can be expensive, whilst there is great value from the base licence, if you want extra features such as Digital Experience Monitoring (DEM) or extended Remote Browser Isolation (RBI) then it can become expensive. Review collected by and hosted on G2.com.

Himansu P.
HP
Himansu P.
Lead Consultant
Computer & Network Security
Enterprise (> 1000 emp.)
"Intelligent Traffic Routing and ZTNA Integration That Reduces Latency"
5/5
What do you like best about Cisco Secure Access?

Intelligent Traffic Routing & ZTNA Integration Unlike traditional legacy VPN setups that backhaul all traffic through a central corporate datacenter (causing high latency), Cisco's SASE architecture intelligently routes traffic: Direct Internet Access (DIA): SaaS and public web traffic are inspected directly via cloud nodes. Application-Level ZTNA: Remote users connect directly to specific private applications using dynamic risk scores, without being given broad access to the internal subnets. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

High Licensing Cost and Complex Bundling Premium Pricing: Cisco’s SASE and SSE tiers carry a significant price tag compared to legacy point solutions or lower-cost competitors. Tiered Feature Locks: Advanced features—such as deep Data Loss Prevention (DLP), full Remote Browser Isolation (RBI), or sophisticated continuous posture checks—often require upgrading to higher-tier security bundles, driving up the total cost of ownership (TCO). Review collected by and hosted on G2.com.

Srilekha S.
SS
Srilekha S.
DevOps Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Simple, Secure Remote Access—Though Setup Could Be Easier"
4/5
What do you like best about Cisco Secure Access?

I like Cisco Secure Access for its ease of use and centralized security management. It makes remote access to company applications simple and secure from different locations without relying completely on traditional VPNs. I also like the Zero Trust approach, which verifies users before granting access and lets us manage access based on identity. Employees can access the applications they need without too many connection issues, and access management becomes easier for IT teams. Once the setup is configured properly, managing access is easier. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

The initial setup was fairly straightforward, but some configuration steps around access policies and user authentication required technical understanding. I’d like a more intuitive user interface, easier troubleshooting for connection or access issues, better step-by-step documentation, and simpler policy management. Review collected by and hosted on G2.com.

Marian C.
MC
Marian C.
Data Engineer
Information Services
Enterprise (> 1000 emp.)
"It's definitely changing the way that we access secure applications"
4.5/5
What do you like best about Cisco Secure Access?

It moves application traffic to the cloud's security nodes, and eliminates broad network access in favor of zero trust, staving off many of the pains of BYOD and third-party access (a great plus to our operations team). The cloud based, single console approach and single client has been a tremendous plus. With Cisco Secure Access, our security posture is simplified with all our security functions housed on a single platform, a must have in our hybrid workforce and multi-cloud setup. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

A challenge we faced from the start was the complexity of the overall system with all of its various components that needed to be known to integrate and manage. We've got a solid two weeks in with our security architects figuring out all of the configurations and the greater extent of what the Secure Access API does, and after that, it's a lot easier. Review collected by and hosted on G2.com.

Mayank U.
MU
Mayank U.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Seamless Zero Trust Access, but Complex to Configure"
5/5
What do you like best about Cisco Secure Access?

I like having one entry point for employees to securely access company resources from anywhere and on any device, without manually switching VPNs. Cisco Secure Access works behind the scenes, so employees can log in and smoothly access internet sites, SaaS apps, and private company data without connecting or disconnecting VPN profiles. I also value its Zero Trust Network Access through the Private Resource Gateway, which uses identity checks to connect users only to the specific apps they’re authorized to access and helps stop lateral threat movement. The initial setup was great. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

I find that setting up advanced ZTNA rules has a steep learning curve. Moving to the unified policy engine takes time, and mapping each private application, user access needs, ports, and protocols turns access grants into detailed, multi-step projects that take a lot of time up front. Review collected by and hosted on G2.com.

Dustin  S.
DS
Dustin S.
Infrastructure Specialist
Consulting
Enterprise (> 1000 emp.)
"Cisco makes managing clients and VPNaaS a breeze"
4.5/5
What do you like best about Cisco Secure Access?

The Cisco Secure Access package is worth the money. Cisco Talos' AI-powered threat intelligence provides visibility and block capabilities for threats, while Cisco AI Defense adds protection against prompt injections and data leakage, making it easier to see what's going on with AI applications. It's worth mentioning that the AI Assistant is designed to make security administration easier. It's more transparent than it was a year ago, and there's a feeling of customization when it comes to pricing. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Access?

I never wanted to make the process easy, but after that initial learning curve, I wholeheartedly recommend it. Having everything centered in one place and a single point of management makes it much easier to provide security services. It's a great investment – you can't go wrong. Review collected by and hosted on G2.com.

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Himansu P.
HP
Himansu Panda
•
Last activity 7 days ago

Cisco Secure Access: how do you balance smart routing and ZTNA with licensing complexity?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

12%

Cisco Secure Access Features
Adaptive Access Control
User Monitoring
Secure Web Gateway (SWG)
Zero Trust Network Access (ZTNA)
Zero Trust Network Access (ZTNA)
Network Segmentation
Security Analytics
API/Integrations