--- title: Cisco Meraki Reviews meta_title: 'Cisco Meraki Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 217 reviews by the users' company size, role or industry to find out how Cisco Meraki works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 217 scale: '5' date_modified: '2026-08-09' parent_category: name: Network Security url: https://www.g2.com/categories/network-security --- # Cisco Meraki Reviews **Vendor:** Cisco **Category:** [Unified Threat Management Software](https://www.g2.com/categories/unified-threat-management-utm) **Average Rating:** 4.3/5.0 **Total Reviews:** 217 ## About Cisco Meraki Cisco Meraki is a cloud-managed IT solutions provider that simplifies the management of complex networks through a centralized, web-based dashboard. Their comprehensive product portfolio includes wireless access points, switches, security appliances, and IoT devices, all designed to deliver secure, scalable, and high-performance networking experiences. Key Features and Functionality: - Cloud-Managed Access: Meraki's wireless access points and switches enable seamless connectivity for users, devices, and applications, ensuring robust security and simplified management from the edge to the cloud. - Software-Defined WAN (SD-WAN): Their SD-WAN solutions connect users and sites to applications over wide area networks without compromising security, speed, or user experience. - Connected IoT Solutions: Meraki offers smart cameras and sensors that create intuitive and secure experiences for various environments, including workplaces and educational institutions. - Centralized Management: The Meraki dashboard provides a unified platform to monitor, manage, and optimize the entire network infrastructure, offering real-time visibility and control. Primary Value and User Solutions: Cisco Meraki addresses the challenges of managing complex IT infrastructures by offering a cloud-first platform that simplifies deployment, monitoring, and troubleshooting. By integrating networking and security capabilities, Meraki enables organizations to deliver exceptional network experiences, enhance operational efficiency, and adapt to evolving business needs with agility. This approach reduces operational expenses and allows IT teams to focus on strategic initiatives rather than routine maintenance tasks. ## Cisco Meraki Pros & Cons **What users like:** - Users enjoy the **ease of use** of Cisco Meraki, appreciating its user-friendly interface and straightforward management. (7 reviews) - Users highlight the **centralized management capabilities** of Cisco Meraki, streamlining device monitoring and configuration effortlessly. (6 reviews) - Users value the **user-friendly cloud management** of Cisco Meraki, enabling easy deployment and remote network control. (6 reviews) - Users value the **robust security features** of Cisco Meraki, enhancing network stability and remote management efficiency. (6 reviews) - Users value the **deployment ease** of Cisco Meraki, enjoying the straightforward setup and centralized management features. (5 reviews) - Users love the **intuitive cloud dashboard** of Cisco Meraki, simplifying network management across multiple locations. (5 reviews) - Ease of Management (4 reviews) - Integration Capabilities (3 reviews) - Integrations (3 reviews) - Reliability (3 reviews) **What users dislike:** - Users find Cisco Meraki's **high costs** and licensing requirements burdensome, particularly for smaller enterprises. (7 reviews) - Users find **limited customization** options in Cisco Meraki, which can restrict tailored networking solutions for unique needs. (3 reviews) - Users face significant **connection issues** as reliance on internet and cloud services complicates access and troubleshooting. (2 reviews) - Users find Cisco Meraki **lacking advanced features** , feeling it doesn't meet expectations for a Cisco product. (2 reviews) - Users find the **licensing issues** of Cisco Meraki problematic, with dependency on additional licenses and high costs impacting usability. (2 reviews) - Users find the **limited compatibility** of Cisco Meraki frustrating, especially when seeking more hardware options for customization. (2 reviews) - Users express concern over **limited remote access** , losing functionality during internet outages and dependence on vendor support. (2 reviews) - Users note the **slow performance** of Cisco Meraki, with delays in application updates and dashboard responsiveness. (2 reviews) - Software Bugs (2 reviews) - Update Issues (2 reviews) ## Cisco Meraki Reviews ### 1. Merges all cisco meraki devices into a single management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Cisco Meraki?** Meraki provides a cmoda view of the entire network installation, allows you to manage switches and firewalls without having to physically go to the equipment.The most useful function is network diagnostics **What do you dislike about Cisco Meraki?** Sometimes it is complicated to use. Improvements would be needed, but I have seen that new updates are constantly coming out. False-positive problems are sometimes reported on large networks **What problems is Cisco Meraki solving and how is that benefiting you?** Meraki solves for me the problem of managing a large network and the instantaneous and differentiated application by users of firewall rules. The time saved can then be devoted to other activities ### 2. Cloud platform for zero touch users **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Cisco Meraki?** Meraki has done a great job and making things super easy and the approach of close your eyes and let god take the wheel approach. The tools help those looking to see who is online and for how long, from a parent looking after a child perspective **What do you dislike about Cisco Meraki?** The pricing is horrible, way too much licence cost for little features. The portal doesnt allow you to see the logs of what is going on, so your blind as to why things fail or work. **What problems is Cisco Meraki solving and how is that benefiting you?** Customer requirement to be full stack Meraki. They had MXs and wanted MGs for full stack and full monitoring . ### 3. very helpful **Rating:** 3.5/5.0 stars **Reviewed by:** Subbareddy M. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Cisco Meraki?** Ease of Implementation and good Customer Support **What do you dislike about Cisco Meraki?** delay and late response some times but ok **What problems is Cisco Meraki solving and how is that benefiting you?** flapping ### 4. Simple Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2023 **What do you like best about Cisco Meraki?** It is one of the booming and best cloud technology which controls and configures all the devices through the application. Very simple configuration with simple solution and great security too. **What do you dislike about Cisco Meraki?** Application syn is bit slow. Application requires some time to update itself. **What problems is Cisco Meraki solving and how is that benefiting you?** Being less command and one shot application. ### 5. Great Devices that work anywhere where you have internet... **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Cisco Meraki?** Very easy to deploy in any enviroment that has internet access. This goes for swtiches, security/SD, wireless and sensor devices... **What do you dislike about Cisco Meraki?** The dashboard could be limited in some advance functionality... **What problems is Cisco Meraki solving and how is that benefiting you?** Very easy VPN setup. Easy to deploy secure protected wireless with content filtering and security proteciton. ### 6. Its cloud based tools make things easy for me **Rating:** 4.5/5.0 stars **Reviewed by:** Dipti A. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Cisco Meraki?** Multi operating system management is the thing i like the most **What do you dislike about Cisco Meraki?** sometimes automatic alert do not work this is i dislike. **What problems is Cisco Meraki solving and how is that benefiting you?** it helps my companies IT department to control things from one space ### 7. Cisco Meraki Decent and Reliable **Rating:** 2.5/5.0 stars **Reviewed by:** Carson R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Cisco Meraki?** The cloud management is robust and has been reliable. **What do you dislike about Cisco Meraki?** the pricing is always premium when comparing to competitors in this space **What problems is Cisco Meraki solving and how is that benefiting you?** Enterprise Class Wifi and AP Management ### 8. Easy administration and network management **Rating:** 5.0/5.0 stars **Reviewed by:** Gonzalo A. | Manager of infraestructure IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Cisco Meraki?** friendly interface. easy and customizable settings easy administration online monitoring wherever you are **What do you dislike about Cisco Meraki?** Update time in the web interface is very slow. It does not allow me to configure the switches and router from the console mode **What problems is Cisco Meraki solving and how is that benefiting you?** It helps me not to have to look for a person specialized in Cisco, so I can have anyone who knows IT networks. ### 9. Cisco Meraki is the best tool a network guy could ask for **Rating:** 5.0/5.0 stars **Reviewed by:** Ian C. | Network Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Cisco Meraki?** Easily managed, everything in one console and managing alerts couldn't be eaiser **What do you dislike about Cisco Meraki?** nothing, there is nothing to dislike about the product **What problems is Cisco Meraki solving and how is that benefiting you?** network outages ### 10. The devices are well priced and very powerful with an easy to use interface **Rating:** 5.0/5.0 stars **Reviewed by:** Swapnil M. | IT, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Cisco Meraki?** The granular control that it provides over settings in the firewall menu help us a lot in controlling what applications people can and cannot use in the office network environment. **What do you dislike about Cisco Meraki?** The switches are very expensive, defeats the whole purpose of it being an accessible and affordable platform for small and medium businesses. If the business was big, we would move on to Cisco switches. So Meraki is the middle ground for us. We would like some better pricing options with some of the hardware. **What problems is Cisco Meraki solving and how is that benefiting you?** The m ain network manageability issues that we were facing with cheaper Ubiquiti hardware have been solved by Meraki's MX85 at a little bit higher price but for much better service. We are still in the market for some managed switches though. ### 11. Meraki in Schools **Rating:** 5.0/5.0 stars **Reviewed by:** Matt V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Cisco Meraki?** Easy to use and set up. Currently using for firewall, switches, wireless, and cameras. **What do you dislike about Cisco Meraki?** No hard reboot button on wireless. Need to physically reboot when issues occur. **What problems is Cisco Meraki solving and how is that benefiting you?** All network administration on one platform. ### 12. Cisco Meraki is the greatest network solution in the world. **Rating:** 5.0/5.0 stars **Reviewed by:** Rocus P. | ICT-Coördinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Cisco Meraki?** I make a bold claim, but since we had Cisco Meraki I have been excited about it. It works flawlessly within our systems and makes troubleshooting endlessly easier. **What do you dislike about Cisco Meraki?** I got nothing to dislike; it's a great UI and generally easy to use. It also has excellent documentation so if you can't work something out just check the documentation. **What problems is Cisco Meraki solving and how is that benefiting you?** It greatly perfected our network performance issues. Our network was outdated but now with everything Cisco Meraki we can work out where the issues are and work on it. ### 13. Meraki Review from Drew **Rating:** 4.0/5.0 stars **Reviewed by:** Drew B. | M365 Practice Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Cisco Meraki?** Their products are user friendly, support is solid, and they offer nice discounts **What do you dislike about Cisco Meraki?** Without a discount, the price point can be high, and the devices won't work without a support license **What problems is Cisco Meraki solving and how is that benefiting you?** Providing us with network solutions for our clients. Securing our client networks and creating solutions for wireless connectivity. ### 14. Good Management for Multiple Devices and Operating Systems **Rating:** 3.5/5.0 stars **Reviewed by:** Bill T. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Cisco Meraki?** Allows management of multiple device types and operating systems and complete Android management in device-owner mode. Deployed multi-app Android kiosks to users to facilitate their duties. For other devices, it provides monitoring and other notable features with the SM Agent installed. **What do you dislike about Cisco Meraki?** Our Android multi-app kiosks were our primary focus when deployed, and while it worked well, a few features were missing: Viewing battery percentage and being able to toggle or view any settings (for example, a field user couldn't connect to another wireless network) **What problems is Cisco Meraki solving and how is that benefiting you?** Systems Manager allows another avenue for device management and asset tracking. It was our primary MDM solution for Android devices before moving to another platform. SM continues to be utilized for Apple devices and Windows computers. ### 15. Cloud Management by Cisco Meraki **Rating:** 5.0/5.0 stars **Reviewed by:** Lin L. | Senior Infra Engineer, Network, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Cisco Meraki?** Meraki is a great solution in Cloud managed service for administrators. It's easy to manage via Cloud. **What do you dislike about Cisco Meraki?** After license expired, it's big issue to manage. **What problems is Cisco Meraki solving and how is that benefiting you?** Using Meraki solution is helpful a lot to manage the devices. We don't need to go onsite for implementation. ### 16. Cisco Meraki Review from a tech **Rating:** 3.5/5.0 stars **Reviewed by:** Bill S. | Technologist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Cisco Meraki?** I like their network devices, they are easy to configure and manage **What do you dislike about Cisco Meraki?** Sometimes getting support for a damaged product can be cumbersome. **What problems is Cisco Meraki solving and how is that benefiting you?** They offer network devices that we can deploy to our clients and secure their networks ### 17. Easy to administer **Rating:** 4.5/5.0 stars **Reviewed by:** Ken A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Cisco Meraki?** I like the interface, it's easy to administer. When I've had to deal with Tech support, the people were top notched. **What do you dislike about Cisco Meraki?** Determining whether the product meets compliance regulations like FIPS. **What problems is Cisco Meraki solving and how is that benefiting you?** I find it easier to use than traditional Cisco firewalls. ### 18. Cisco meraki wireless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Cisco Meraki?** Easy configuration Less administration Better security for wireless network **What do you dislike about Cisco Meraki?** Pricing for licensing Some of congratulations require manual configuration **What problems is Cisco Meraki solving and how is that benefiting you?** Wireless connectivity Better wireless security Less administration ### 19. Jack of Many Trades **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | IT Helpdesk Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Cisco Meraki?** We utilize Meraki for two major key functions, WFH with SD-WAN & Security. It has been a true breeze to configure devices, setup for users, and overall total managment. **What do you dislike about Cisco Meraki?** The cost is very high and continueing to climb. Its a great newer product but the skyrocketing proces are making it hard to conintue to use. **What problems is Cisco Meraki solving and how is that benefiting you?** We started to solve our need for an MDM as well as out new WFH force. We have been able to esily manage devices such and company phones, laptops,and ipads. We have been able to simply setup wfh solutions and send people home in a flash. Meraki has been a dream come true for ease of use for all people. ### 20. Great Product from Cisco to Manage all our Office Network **Rating:** 5.0/5.0 stars **Reviewed by:** Ashraf S. | Associate, Network and Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Cisco Meraki?** Centralized portal to manage all Network from single location **What do you dislike about Cisco Meraki?** Nothing everything is good, we have not seen anything that we can dislike about the product. **What problems is Cisco Meraki solving and how is that benefiting you?** Cisco Meraki has solved the problem of managing several network devices. ### 21. Easy to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Paul H. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Cisco Meraki?** Very easy to navigate, single pane of glass across multiple sites. **What do you dislike about Cisco Meraki?** On the expensive side and supply chain issues at the moment are awful. **What problems is Cisco Meraki solving and how is that benefiting you?** Previous switches had zero traffic management analytics. ### 22. Good quality firewalls and equipment **Rating:** 4.0/5.0 stars **Reviewed by:** Lee S. | IT Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Cisco Meraki?** We like being able to managed our whole network across multiple devices all in one place that can be managed from any location. **What do you dislike about Cisco Meraki?** We dislike not being able to assign a public ip address to a VLAN which we used to be able to do with our old hardware. **What problems is Cisco Meraki solving and how is that benefiting you?** Cisco Meraki is helping us secure our multiple networks and being able to control limits and restrictions on certain networks so users only have the resources that they need and no access to others they dont need. ### 23. very good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sushank M. | Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Cisco Meraki?** it is one of the best solutions available in the market. **What do you dislike about Cisco Meraki?** if the support can be more proactive then it would be great. **What problems is Cisco Meraki solving and how is that benefiting you?** strong hold of telephony system which makes the life easier. ### 24. Perfect System for Remote Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Cisco Meraki?** The ability to see a snapshot of all my locations and their associated networks, and then the ability to dive deep into the details of each. The analytics are an added bonus and easy to set up. Switching between locations is easy and ensures you're working in the right network. **What do you dislike about Cisco Meraki?** The initial setup was a little complicated but there are extensive help guides and the internal wizard helps with completing the process. The location hierarchy is limited and I would have liked to see something more robust in terms of zones and groups. **What problems is Cisco Meraki solving and how is that benefiting you?** I'm remotely managing two networks since we recently went to two locations. I've connected the manager to DNA Spaces for more advanced analytics which provide great insight into both employees and visitors. ### 25. Very simple, yet lacks granularity still **Rating:** 4.0/5.0 stars **Reviewed by:** Matt P. | Solutions Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about Cisco Meraki?** Anyone can figure out the simplistic interface and accomplish what they need **What do you dislike about Cisco Meraki?** lacks granularity that real pros thirst for. I want a feature set that allows me multiple methods to accomplish a task, meraki cant do so. Feature set is no different than a mid 2000s ngfw has. no independent security reviews either and in my pro opinion its because it doesnt have ssl inspection which if it did would bolster the IPS/AV services, and without is so terrible its not worth reviewing. Bottom line if your a smaller SMB this is a solid option just be sure to do ssl inspection through another service even as simple as cisco umbrella DNS has ssl inspection. beta beta beta everything runs beta that gets annoying, you cant be deploying products that require a feature but is in beta. **Recommendations to others considering Cisco Meraki:** make sure you dont soley rely on meraki's UTM services and augment it with other products. Umbrella has nice integrations and also does SSL inspection for instance. **What problems is Cisco Meraki solving and how is that benefiting you?** simplifying networks so much that it decreases labor costs and thus saves smaller customers money they can invest elsewhere. ### 26. Cisco Meraki is one of the greatest WLAN products on the market! **Rating:** 4.5/5.0 stars **Reviewed by:** Bobby V. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2021 **What do you like best about Cisco Meraki?** Cisco Meraki has a very intuitive interface. It's broken in down into sections and every section has 'Monitoring' and 'Configure' settings. Meraki is alerting whenever there's a problem in the network and is often suggesting very useful resolution methods. It's getting insight from millions of Cisco TAC cases and utilizes AI to analyze issues. **What do you dislike about Cisco Meraki?** One thing that I'm missing in Meraki is the ability to download a specific device configuration and back it up. You can't create a snapshot of the network and just roll back the state from some time in the past. **What problems is Cisco Meraki solving and how is that benefiting you?** We are currently migrating to Cisco Meraki and replacing the hardware equipment in 7 offices across the world. Cisco Meraki offers a highly available network and very reliable Site-to-site VPN with our AWS infrastructure. The option to configure the network via a simple cloud dashboard and API makes it very easy for administration. ### 27. Meraki's Okay but RMA process is crooked, in my opinion **Rating:** 3.5/5.0 stars **Reviewed by:** Bob S. | CFO **Reviewed Date:** September 08, 2022 **What do you like best about Cisco Meraki?** Single pane of glass is a real thing. Software works well. **What do you dislike about Cisco Meraki?** Usual Cisco RMA BS. Been waiting on a refund for 2 months. **What problems is Cisco Meraki solving and how is that benefiting you?** Wanted to move away from traditional Cisco infrastructure and CLI ### 28. Easy to use MDM solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Cisco Meraki?** Detailed set up instructions, great support, compatible with most used devices, great UI layout, easy to use and understand. **What do you dislike about Cisco Meraki?** Configuring device policies can be confusing depending on the supported OS. Not all features are compatible with all OSes. **What problems is Cisco Meraki solving and how is that benefiting you?** It allows for easy deployment of an MDM solution for small to medium businesses. Allows companies an easy way to protect their data on BYOD devices as well as distribute corporate applications. ### 29. Best way to manage Cloud Network devices **Rating:** 4.5/5.0 stars **Reviewed by:** MARNI S. | Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Cisco Meraki?** 1. Adding of wireless access points, switches and firewalls are simple. 2. It Doesn't require much technical knowledge for the initial configuration of the devices. 3. SSID and access point configuration is simple through Meraki dashboard is simpler than direct device configuration. 4. Easy to configure VLAN information and switch ports through Meraki dashboard. 5. Centralized management of all branch office Meraki devices and log visibility is good. **What do you dislike about Cisco Meraki?** 1. Cost of the Meraki device is not affordable for small organizations. 2. If there is no internet connectivity, then there is a connection loss between Meraki central console to the branch device. **Recommendations to others considering Cisco Meraki:** Best recommended for organizations with multiple branches. **What problems is Cisco Meraki solving and how is that benefiting you?** 1. Remote management of the branch devices through a central console. 2. It Does not require a technical person to go to the branch and install the device, reducing travel costs. 3. Monitoring network devices and their health. 4. Taking wireless clients' connectivity reports every week. ### 30. Scalable cloud managed networking. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2022 **What do you like best about Cisco Meraki?** Simple management, easy for less experienced/trained admins to help. (Don't take that to mean you don't need to know what you're doing!) Still very capable and, in many ways, much easier to deploy. **What do you dislike about Cisco Meraki?** Reliance on cloud/internet for management is a huge downside. It's manageable, but when there's an outage, the last thing I want to do is be unable to access management dashboards for hardware. **What problems is Cisco Meraki solving and how is that benefiting you?** Remote deployment. Remote management is possible via multiple methods traditionally, but this makes it easier than ever. It's also simplified management at remote locations. ### 31. Good coverage with slight downsides **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Cisco Meraki?** - good coverage area per access point - cloud-based access controller - cool futuristic design **What do you dislike about Cisco Meraki?** - in our implementation, we still experience alot of disconnections with the connectivity. - it is a realivity expensive product, you may also consider Cisco's aironet products. **What problems is Cisco Meraki solving and how is that benefiting you?** - wireless connectivity for devices for easy mobility and collaboration - internet connectivity for employee and guest mobiles ### 32. Feature Rich and great value! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike Z. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Cisco Meraki?** We use the Meraki for our internal network firewall and VPN. Very easy to configure and manage. Has nice security features and integrates will with other products. **What do you dislike about Cisco Meraki?** There's nothing to dislike about this product. **What problems is Cisco Meraki solving and how is that benefiting you?** We use it to provide a VPN tunnel for our users to the internal network and have a VPN tunnel to Azure configured. We are also using the firewall for security. ### 33. Simple to setup and use **Rating:** 4.5/5.0 stars **Reviewed by:** pinisetty s. | Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2021 **What do you like best about Cisco Meraki?** 1. We can configure the device without directly connecting to the device initially. 2. Everything is Managed and configured from the Meraki dashboard. 3. Option to create profiles for different sites. 4. Easy to create firewall rules and profiles. 5. Easy to create VPN using Auto VPN option. **What do you dislike about Cisco Meraki?** 1. Pricing of the devices and subscriptions is high. 2. Fewer wan ports available for some MX devices. 3. No option for configuring locally through CLI. **Recommendations to others considering Cisco Meraki:** Meraki devices are suitable for organizations with multiple branches. **What problems is Cisco Meraki solving and how is that benefiting you?** No need to send a technical person to the branch, as everything can be managed from the cloud dashboard. Remote management of the branch Meraki devices is now easy. ### 34. Simpel, yet powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Cisco Meraki?** It is easy to get started, and you don't have to worry about many things, as they are automatically taken care of for you **What do you dislike about Cisco Meraki?** Missing some features compared to other vendors **What problems is Cisco Meraki solving and how is that benefiting you?** Meraki helps us manage a lot of customers devices in a simple to use dashboard ### 35. Cloud controlled, centrally managed network solution including Wi-Fi, security and routing **Rating:** 3.5/5.0 stars **Reviewed by:** Hashitha W. | Customer Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about Cisco Meraki?** Easy management as we can access the dashboard anywhere anytime. Single Dashboard provides control over the products of Wireless APs, Firewalls, Security Cameras & Switches. Meraki dispatches new features and regular updates to fix the various bugs/vulnerabilities. **What do you dislike about Cisco Meraki?** Troubleshooting an issue is not so easy as debug commands are not visible for the client. Meraki TAC needs to improve the service as they are not helpful in troubleshooting some issues. **What problems is Cisco Meraki solving and how is that benefiting you?** We manage more than 300 access points placed across the country from a single dashboard. 802.1x authentication and Guest Wifi solution have been implemented. Managing Firewalls and applying rules can be done easily. ### 36. Cisco Meraki **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Cisco Meraki?** Monitoring capabilities and ease of deployment make this product second to none. **What do you dislike about Cisco Meraki?** Prior to moving to concurrent licensing, it was cumbersome to keep track of renewals. But since we changed, it's very simple and straightforward. **What problems is Cisco Meraki solving and how is that benefiting you?** Cisco Meraki has made it very easy for us to manage wireless access points/switches for many locations through one single portal/website. In addition, the ability to deploy to new physical locations using our "template" is extremely easy. ### 37. Centralized Dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Cisco Meraki?** centralized management dashboard for all cisco Meraki devices such as wireless access points, Security cameras, Switches, and SD-WAN devices. easy deploy cisco Meraki devices, we deployed Cisco Meraki access points, the time taken for deploying access points are very less as there is no need to do any configuration in access points. Once we plugin cable which has internet access then everything can be managed from the Meraki cloud dashboard. Which saves time. **What do you dislike about Cisco Meraki?** when coming to dislikes, I can say the price for the subscription of Meraki, which is somewhat expensive. **Recommendations to others considering Cisco Meraki:** Highly recommended for those who have multiple branch offices. **What problems is Cisco Meraki solving and how is that benefiting you?** Managing remote branch and head office Meraki devices is now very easy by using the Meraki dashboard. No need to visit onsite to configure the devices which save time and cost. ### 38. Good, but could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Cisco Meraki?** The ability to manage the network from anywhere. **What do you dislike about Cisco Meraki?** The APs are not very reliable. I had three access points in 2 different locations. They were easy to set up, but users in both locations would lose connectivity several times a day. **What problems is Cisco Meraki solving and how is that benefiting you?** I was the only person supporting the network and working remotely, and I was able to manage both networks with ease. ### 39. Meraki the Master MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Cisco Meraki?** Cisco Meraki is the elite mobile device management platform that allows a streamlined approach to updates and orginization of devices on the network. **What do you dislike about Cisco Meraki?** Meraki takes time to impliment and setup initialy in order to get the most out of the software solution. **Recommendations to others considering Cisco Meraki:** Consult the tech support masters at Cisco Meraki to identify your device needs and how the software can be integrated into your network. They are very helpful and always resolve the issues quickly and seamlessly. **What problems is Cisco Meraki solving and how is that benefiting you?** We are deploying and installing mass updats, orginizing classrooms, creating groups, and managing licenses. We also leverage tech support to resolve unusual occurances. The benefit of having quick troubleshooting knowledge base artcles and top tier support allow for seamless transitions into our orginization. ### 40. Cisco Meraki has lots of product offerings. The best feature is the centralized web management. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Cisco Meraki?** Web/cloud management is easy to use and everything is in one location for all your Meraki devices. Devices are rock solid. **What do you dislike about Cisco Meraki?** This solution is expensive. Additionally, Meraki VPN solution is poor if you need to have PCI compliance. Also, the SSO with Azure is oneway. It's a joke. The camera is not real-time, also not good. **What problems is Cisco Meraki solving and how is that benefiting you?** Firewall, POE Switch, Wifi ### 41. Meraki **Rating:** 4.5/5.0 stars **Reviewed by:** Nilanke A. | Network administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2021 **What do you like best about Cisco Meraki?** CISCO Meraki cloud management portal through complete visibility with the entire network Email alerts AP configuration wise very easy **What do you dislike about Cisco Meraki?** Co-termination license model is very unlike customer support is very poor events log not help to identify issues & it's given some general alerts Meraki login MFA intigration challanges with Azure and SMS authentication beata for out regions **Recommendations to others considering Cisco Meraki:** configuration is very user friendly, product-wise very durable easy to manage & recommended for corporate customers **What problems is Cisco Meraki solving and how is that benefiting you?** . ### 42. great product but very expensive **Rating:** 2.5/5.0 stars **Reviewed by:** Halion A. | service desk manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Cisco Meraki?** stable equipment rarely has issues, support is great **What do you dislike about Cisco Meraki?** subscription payment only, stop paying and it stops working **What problems is Cisco Meraki solving and how is that benefiting you?** easy to use SDWAN ### 43. Meraki **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Cisco Meraki?** Management of all devices on one central dashboard with Web access. **What do you dislike about Cisco Meraki?** Initial set up can cause some issues which can cause a delay. **What problems is Cisco Meraki solving and how is that benefiting you?** Able to monitor multiple sites at one place. Alerts to notify all IT personal when a deice goes off line. ### 44. All in one portal for infrastructure management. **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn C. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2021 **What do you like best about Cisco Meraki?** Ability to manage all the various types of hardware that Cisco Meraki offers. **What do you dislike about Cisco Meraki?** The more device types added the more confusing the interface can become. **What problems is Cisco Meraki solving and how is that benefiting you?** Placing all of our infrastructure (switches,routers,gateways,wireless,etc) under one roof. Makes for a single point of management. ### 45. It's simple to implement with our Meraki network infrastructure. **Rating:** 4.5/5.0 stars **Reviewed by:** Lara S. | Senior Java Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2021 **What do you like best about Cisco Meraki?** Meraki makes it simple to set up guidelines and execute them. The experience has been fantastic, and the product is even better than we anticipated. It works well with Meraki-based networks. It contains a wealth of data about each piece of equipment. **What do you dislike about Cisco Meraki?** Though it does show some bugs when editing profiles, there can sometimes be unforeseen repercussions. **What problems is Cisco Meraki solving and how is that benefiting you?** Administration and uptime are aided by managing the network and mobile devices from the same interface. ### 46. This product is not a firewall **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about Cisco Meraki?** cloud management, SDWAN , simple install process **What do you dislike about Cisco Meraki?** np objects managment, no cli access, limited firewalla features **Recommendations to others considering Cisco Meraki:** avoid this product if you need advanced firewall features **What problems is Cisco Meraki solving and how is that benefiting you?** sdwan and ZTP provisoning of remote sites ### 47. Hardware you never realy own **Rating:** 0.0/5.0 stars **Reviewed by:** Silas M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about Cisco Meraki?** It's easy to deploy and fits the low-end niche. **What do you dislike about Cisco Meraki?** While you purchase the gear, it's effectively a lease. The gear itself is low end, perfectly fine for a small office, but not suited for enterprise or DC space. **What problems is Cisco Meraki solving and how is that benefiting you?** We pretty much find it, and clients network and schedule it to be replaced. It gives you a nice single pane of glass interface. ### 48. Cisco Meraki. Manage network devices at one place using GUI interface **Rating:** 4.5/5.0 stars **Reviewed by:** Darshan T. | Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2021 **What do you like best about Cisco Meraki?** With help of Cisco Meraki one can easily configure, manage, and troubleshoot network devices. Administration from cloud is possible from anywhere to push the policies and changes. Using Cisco Meraki one can manage traffic and improve efficiency. Smartly balancing of internet links. Deploying VPN is easy using Cisco Meraki. Vlans configuration is also easy using GUI interface. Logs are detailed and are very easy to understand errors you are getting. **What do you dislike about Cisco Meraki?** It has limited personalized configuaration functionalities. Any change implemented in network topology using dashboard can take upto 15 minutes to reflect in environment. Services are costly and It lacks some functions like port aggregation, FQDN and filter names by object. Technical customer support can be improved. **What problems is Cisco Meraki solving and how is that benefiting you?** I use cisco meraki dashboard to manage switches and access points in my organization. Working with GUI service it is very easy to access, make changes and push configuration using cisco meraki. Can access cisco meraki from anywhere using web browser. Troubleshooting error and viewing logs is easy and user friendly. ### 49. You get what you pay for **Rating:** 0.0/5.0 stars **Reviewed by:** Chris C. | Sr. IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2020 **What do you like best about Cisco Meraki?** The price. Of all the MDM solutions out there, Meraki SM is by far the cheapest and if you have existing Meraki Networks its a great way to get off the ground with MacOS systems management. The Lock and Wipe features work very well, as do the network uptime and monitoring pieces. **What do you dislike about Cisco Meraki?** Application installs and upgrades are a crapshoot whether you are utilizing VPP or doing direct package installations. While profiles install pretty quickly and easily, app installations do not and often end up taking a considerable amount of manual intervention. They include a pretty nice reverse SSH tunnel implementation for doing remote desktop machines but this too is highly unreliable and I have already replaced that piece with another solution. The licensing model, while affordable, follows the typical Cisco 1-5 year subscription plan and is not that desirable for MDM. **What problems is Cisco Meraki solving and how is that benefiting you?** I'm able to track and lock our Apple Computers as needed. ### 50. Easy, Unified Simple Cloud Managment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2021 **What do you like best about Cisco Meraki?** Ease of use and management of switches and APs **What do you dislike about Cisco Meraki?** Not a real fan of the MX Router line as it does not seem intuitive to me **What problems is Cisco Meraki solving and how is that benefiting you?** managing multiple organizations from one console. ease of switching between them ## Cisco Meraki Discussions - [How has Cisco Meraki supported your network infrastructure, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-cisco-meraki-supported-your-network-infrastructure-and-what-features-do-you-find-most-valuable) - 2 comments - [What is Cisco Meraki used for?](https://www.g2.com/discussions/what-is-cisco-meraki-used-for) - 1 comment - [What is Cisco Meraki SD-WAN used for?](https://www.g2.com/discussions/what-is-cisco-meraki-sd-wan-used-for) - 1 comment - [Is Cisco Meraki any good?](https://www.g2.com/discussions/is-cisco-meraki-any-good) - 1 comment - [What is Cisco SD WAN?](https://www.g2.com/discussions/what-is-cisco-sd-wan) - 1 comment - [View Cisco Meraki pricing details and edition comparison](https://www.g2.com/products/cisco-meraki/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+07%3A32%3A39+-0500&secure%5Bsession_id%5D=3dcb5da5-1d5c-42f3-88ed-734903ca5348&secure%5Btoken%5D=ecf5c69c9735b0e9455f628148cba0c2895470d14cd1c8aa2a4e2519fc329fc6&format=llm_user) ## Cisco Meraki Integrations - [Cisco Spaces](https://www.g2.com/products/cisco-spaces/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Hudu](https://www.g2.com/products/hudu/reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - [Radius Connect](https://www.g2.com/products/radius-radius-connect/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Cisco Meraki Features **Additional Functionality** - Penetration Testing - Alerts/Notifications - Audit Trail - Anti Virus - Vulnerability Scanning - Remote Monitoring & Management - VPN - Behavior Analytics - Reporting/Analytics - Real-Time Notifications - Access Controls/Permissions - SSL Security - Patch Management - Event Logs - Anomaly/Malware Detection - DNS Leak Protection - Third-Party Integrations - Server Monitoring - Real-Time Monitoring - Compliance Management - Network Provisioning - API - Email Alerts - Security Auditing - Intrusion Detection System - Data Visualization - Two-Factor Authentication - Generative AI - Firewalls - AI Copilot - Anti Spam - Threat Response - Activity Monitoring - Risk Alerts - Data Loss Prevention - Single Sign On - Intrusion Prevention System - Secure Login - Policy Management - Activity Dashboard **Security - Unified Threat Management** - Antivirus - Whitelists - Antispam Filtering - Content Filtering - Web Filtering - Firewall **Reporting** - Visit Tracking - Visitor Retention - Visitor Engagement - Segmentation - Dashboards **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Administration** - Reports & Analytics - Dashboard **Administration** - Integration - Performance and Reliability - User, Role, and Access Management **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Security** - Device Management - Custom Alerts - Security - Security Management - Mobile Content Management - Password Management - Document Management - Audit Management **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Policy Management - Compliance Management **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Offline Access - Push Notifications - GPS - Authentication - Usage Tracking/Analytics - Backup and Recovery - Mobile App - Performance Monitoring - Remote Access/Control - Generative AI - Wireless Internet Access Control - Asset Tracking - Reporting & Statistics - Wireless Troubleshooting - AI Copilot - Access Controls/Permissions - Activity Dashboard - Remote Device Locking - Document Storage - Mobile Access - Automatic User/Device Recognition ## Top Cisco Meraki Alternatives - [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) - 4.5/5.0 (513 reviews) - [WatchGuard Network Security](https://www.g2.com/products/watchguard-network-security/reviews) - 4.7/5.0 (249 reviews) - [FortiGate-VM NGFW](https://www.g2.com/products/fortigate-vm-ngfw/reviews) - 4.6/5.0 (230 reviews)