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Cisco Meraki Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Cisco Meraki, highlighting its intuitive interface and streamlined management experience. (7 mentions)
Users value the centralized management of Cisco Meraki, appreciating its ease of use and seamless integration capabilities. (6 mentions)
Users appreciate the dynamic and powerful features of Cisco Meraki, highlighting its ease of management and security. (6 mentions)
Users value the robust security features of Cisco Meraki, enhancing network stability and remote management efficiency. (6 mentions)
Users enjoy the deployment ease of Cisco Meraki, with simple setup and centralized management enhancing efficiency. (5 mentions)
Users find the high cost of Cisco Meraki to be a significant downside affecting their choice. (7 mentions)
Users express frustration with the limited customization options in Cisco Meraki, which can hinder network flexibility. (3 mentions)
Users face connection issues that hinder access during internet outages, complicating troubleshooting and necessitating manual intervention. (2 mentions)
Users find Cisco Meraki lacking advanced features, feeling it doesn't meet expectations for a Cisco product. (2 mentions)
Users highlight licensing issues with Cisco Meraki, citing high costs and feature limitations due to additional licenses required. (2 mentions)

5 Pros or Advantages of Cisco Meraki

5 Cons or Disadvantages of Cisco Meraki

Cisco Meraki Reviews (219)

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Cisco Meraki Reviews (219)

View 2 Video Reviews
4.3
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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Meraki: Integrated Dashboard, Advanced Features"
4.5/5
What do you like best about Cisco Meraki?

The dashboard is fully integrated with solutions LAN/ WIFI or IOT solutions. Simple to use everyday and to identify traffic and utilization for users. Meraki is a complete and great technology to use with advanced features, You can easily deploy high bandwidth for small or large networks. You can quickly reach support in any case (help or simple question) by mail or phone. Meraki may cost a little bit higher than some other solutions but it's mostly best packaged! Review collected by and hosted on G2.com.

What do you dislike about Cisco Meraki?

At this time, I think it may be the rate limit of API requests, which for large requesters can be complicated someday and we have to find solutions to limit or manage requests in another way. At this time AI is great but not yet optimal. Review collected by and hosted on G2.com.

BLAGHUL R.
BR
BLAGHUL R.
Network Engineer
Mid-Market (51-1000 emp.)
"Cisco Meraki Makes Device Monitoring and Monthly Reporting Effortless"
5/5
What do you like best about Cisco Meraki?

Cisco Meraki helps me deploy and monitor devices like switches, firewalls, and routers. It’s very user-friendly, and it also makes it easier for me to create monthly reports that include device uptime and downtime. it best in security as it requires domain credentials. It centralized the management and user-friendly in use of its dashboard. With the help of its API token our organization automated to modify monthly report. Review collected by and hosted on G2.com.

What do you dislike about Cisco Meraki?

I don’t think anyone will dislike this, because it’s very user-friendly and easy to use. Review collected by and hosted on G2.com.

Daniel L.
DL
Daniel L.
Technical Director
Small-Business (50 or fewer emp.)
"Effortless Network Management with Cisco Meraki"
5/5
What do you like best about Cisco Meraki?

I really like how Cisco Meraki is a single platform where we can manage all of our network and equipment. It's easy to manage wireless configurations and allows us to introduce new VLANs and manage SSIDs easily. The system includes portals for accepting terms and conditions, which simplifies management. I appreciate being able to see all of the LLDP information from the switches, knowing what's plugged in where, and what's currently being utilized from client health and other perspectives. The initial setup was really easy, it's pretty much plug and play. You just enter serial numbers, click through a couple of options for SSIDs, and you're good to go. Review collected by and hosted on G2.com.

What do you dislike about Cisco Meraki?

The way the SSO works with your 365 on the Meraki portal is quite a pain to move to. Having to remove yourself from every single individual company that you've been invited to before you can enable SSO, and then having to enable SSO on all of those other companies, that needs to be reviewed, really. Review collected by and hosted on G2.com.

AT
Ariel T.
Director of IT
Small-Business (50 or fewer emp.)
"Easy, Single-Pane Management for Site-to-Site VPNs to Azure and WAN Management"
5/5
What do you like best about Cisco Meraki?

Extremely easy to manage! So nice to see everything all in one single pane of glass.

We primarily use these for setting up Site to Site VPNs to Azure and the process is significantly easier than setting up any other firewall we've used in the past! Review collected by and hosted on G2.com.

What do you dislike about Cisco Meraki?

The pricing on the licensing is the biggest pain point for sure, but it's an enterprise-grade firewall, so it's to be expected. Review collected by and hosted on G2.com.

Raahul G.
RG
Raahul G.
IT Assistant Manager
Manufacturing
Mid-Market (51-1000 emp.)
"Simple, Scalable & Centralized Network Management"
5/5
What do you like best about Cisco Meraki?

I value Cisco Meraki for its straightforward cloud dashboard, quick deployment, and centralized control across multiple sites. These strengths make it easier to monitor and manage security while reducing operational complexity. Review collected by and hosted on G2.com.

What do you dislike about Cisco Meraki?

One drawback of Cisco Meraki is its high licensing cost and its reliance on cloud connectivity. It also offers more limited advanced configuration options compared to traditional networking solutions. Review collected by and hosted on G2.com.

Asutosh N.
AN
Asutosh N.
Information Technology Team Lead
Enterprise (> 1000 emp.)
"Zero-Touch Deployment and Centralized Management with Real-Time Network Visibility"
5/5
What do you like best about Cisco Meraki?

Easy deployment with zero-touch provisioning

Real-time monitoring and detailed network visibility

Centralized management for multiple sites from anywhere Review collected by and hosted on G2.com.

What do you dislike about Cisco Meraki?

Higher subscription and licensing costs compared to some competitors

Limited advanced customization options for highly complex enterprise environments

Dependence on the Meraki cloud dashboard for management and monitoring Review collected by and hosted on G2.com.

Sasi K.
SK
Sasi K.
IT Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Centralized Management with Reliable Security"
5/5
What do you like best about Cisco Meraki?

I appreciate Cisco Meraki for its centralized cloud dashboard, which makes managing firewalls, VPN, and network policies incredibly simple and efficient across both head office and branch regions. The real-time visibility and alerts provided by Meraki, along with its robust security features, significantly reduce troubleshooting time and enhance overall network stability. I also find the initial setup process to be very straightforward, with zero-touch provisioning and a smooth configuration experience thanks to the cloud dashboard. Once the VLANs and security policies are fine-tuned, ongoing management becomes extremely easy. Cisco Meraki has proven essential in managing and securing our entire network infrastructure across multiple locations, providing reliable VPN access, traffic visibility, and automated failover to keep our environment secure and stable. Review collected by and hosted on G2.com.

What do you dislike about Cisco Meraki?

The costing for Cisco Meraki can be an issue, as some advanced features require additional licenses. The reporting capabilities feel limited compared to other enterprise tools. I think Cisco Meraki could benefit from offering deeper analytics, more granular firewall rules, and improved VPN performance. Also, firmware controls could be better. Review collected by and hosted on G2.com.

Ashutosh P.
AP
Ashutosh P.
Azure Admin
Mid-Market (51-1000 emp.)
"Cisco Meraki’s Detailed Network Visibility (LAN, WAN, DHCP)"
4.5/5
What do you like best about Cisco Meraki?

Cisco Meraki has good feature like we can see the details like LAN, WAN, DHCP etc Review collected by and hosted on G2.com.

What do you dislike about Cisco Meraki?

UI is not good as I have used multiple time this Review collected by and hosted on G2.com.

JM
John M.
IS 2nd Line Lead
Hospital & Health Care
Enterprise (> 1000 emp.)
"User-Friendly Meraki Dashboard with Fast Zero-Touch Rollouts"
4/5
What do you like best about Cisco Meraki?

Ease of management – The Meraki dashboard is very user-friendly compared to traditional Cisco kit

Cloud-based control – Great for multi-site environments, quick deployments, and remote troubleshooting

Good visibility – Built-in monitoring, client tracking, and alerts are solid

Fast rollout – Zero-touch provisioning is a big win Review collected by and hosted on G2.com.

What do you dislike about Cisco Meraki?

Licensing cost – Can get expensive over time vs traditional solutions

Less flexibility – Not as granular/configurable as full Cisco IOS or other enterprise platforms

Internet dependency – Dashboard reliance can be a limitation in some scenarios Review collected by and hosted on G2.com.

EN
Esteban N.
Director of IT
Religious Institutions
Mid-Market (51-1000 emp.)
"Reliable Meraki Dashboard Management with Great Support"
5/5
What do you like best about Cisco Meraki?

The best part of Meraki is the dashboard management of all things Meraki (settings, ports, reboots, troubleshooting, etc). Reliable products and good support. Review collected by and hosted on G2.com.

What do you dislike about Cisco Meraki?

Cost is high, but justified. Some settings could be in a better menu structure. Wish the cameras had more options for detecting objects, people. Review collected by and hosted on G2.com.