--- title: Cisco Duo Reviews meta_title: 'Cisco Duo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 589 reviews by the users' company size, role or industry to find out how Cisco Duo works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 589 scale: '5' date_modified: '2026-10-08' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

Cisco Duo Reviews & Product Details

Pricing

Pricing provided by Cisco Duo.

Duo Free

Free
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Intuitive UI, Easy Deployment, and Seamless Integration Across Your Tools"
5/5
What do you like best about Cisco Duo?

Very easy product with intuitive UI, no need for extense training for user adoption. It integrates with all your regular productive tools. It has a central command center to manage profiles and roles that enhance security and allow admin to handle all the systems reuqest without any friction. The product has a easy deployment with a nice post sale cycle. Performance is based on self access configuration good to keep a benchmark around what can optimize your configuration. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

A little bit tooo expensive compare with others solutions in the market but is the Cisco premium as usual a license model that is not friendly to expansion so be sure on the dimension once you adopt the solution Review collected by and hosted on G2.com.

Jordan H.
JH
Jordan H.
Coordinator for Knowledge and Learning
Enterprise (> 1000 emp.)
"Streamlined Authentication, Easy Setup"
5/5
What do you like best about Cisco Duo?

I love that with Cisco Duo, I can approve or deny access without even opening the app. I just pull down on the notification and the options are right there, which makes the process very convenient. The initial setup was very easy and user-friendly, with clear instructions, which I appreciated a lot. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Sometimes the notification pull-down feature doesn't work, which is a bit frustrating, but most of the time it does work. Review collected by and hosted on G2.com.

Arturo J.
AJ
Arturo J.
Consultor T.I. - Desarrollador de Software
Mid-Market (51-1000 emp.)
"Secure the authentication of your users"
4.5/5
What do you like best about Cisco Duo?

To ours, one great functionality is they two factors authentication. IT provies a very reliable security layer and IT have show us that it works as expected. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

IT is not really a problem, but there are a fee aplications that do not integrate easily an we hace to make some configurations to ensure that all Will work as we want. IT is just a matter of configuration. Review collected by and hosted on G2.com.

Rajdeep G.
RG
Rajdeep G.
Qlik Architect
Small-Business (50 or fewer emp.)
"Secure MFA and SSO with Duo: Push, Device Trust, and Adaptive Access"
4/5
What do you like best about Cisco Duo?

MFA via push, single sign on, device trust, adaptive access policies, password authentication, duo directory... and some similar features... duo mobile app Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Additional user step, dependence on mobile devices, internet service dependencies, deployment complexity, user enrollment can require administration, offline access limited, possible authentication description and cost Review collected by and hosted on G2.com.

Aditya D.
AD
Aditya D.
Business Process Re-Engineering Intern
Small-Business (50 or fewer emp.)
"Fast, One-Tap Approvals and Clear Device Visibility"
4.5/5
What do you like best about Cisco Duo?

Ease of Use: The mobile push notification feature allows users to approve login requests quickly with a single tap. Device Visibility: Administrators appreciate the clear visibility into user devices to control access and enforce security policies. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

App stability: Occasional app crashes and authentication loops can trap users during the sign-in process. Internet dependency: The service requires a stable internet connection, making offline code administration or fallback access frustrating during outages. Review collected by and hosted on G2.com.

Syed Rehan H.
SH
Syed Rehan H.
Savings Officer
Banking
Mid-Market (51-1000 emp.)
"Prompt, Secure VPN Access with One-Swipe Approval"
4/5
What do you like best about Cisco Duo?

It’s a very prompt and secure platform for VPN login access when I’m working from home. I can easily swipe down the notification panel and approve access, which is really amazing. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

I don’t have any dislikes as such; however, there’s always room for improvement. Please keep working on making the interface more user-friendly, and add a dark mode for me, please. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Dramatically Reduced Compromised Accounts with Confirmed Logins"
5/5
What do you like best about Cisco Duo?

It has drastically reduced the number of compromised accounts being taken over and used for phishing campaigns. The fact that the end users have to actually confirm the login from a known device is critical. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

It is not cheap. we had a sudden influx of new student accounts and the cost to increase our licensing was staggering. I would like to see better education pricing moving forward. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy-to-Use SSO and MFA That Just Works"
4.5/5
What do you like best about Cisco Duo?

Ease of use, SSO (single sign on) is very easy to use and does its job without fail. Have also used MFA feature of it and that is also very easy to use and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Sometimes there is a notification delay for sign in which causes work delay unlike other authentication apps that uses pre filled codes. So that needs to be fixed, but it hardly happens. Review collected by and hosted on G2.com.

Darsh A.
DA
Darsh A.
Cyber Security Consultant
Small-Business (50 or fewer emp.)
"Smooth, Intuitive UI with Stable Performance and Excellent Support"
4.5/5
What do you like best about Cisco Duo?

The UI/UX is smooth and intuitive, and it offers a vast number of integrations. Performance is stable and consistently good; users in my organization have never experienced any issues with MFA. The support and onboarding process has also been excellent, and we receive prompt responses to any questions or queries. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

The initial setup feels a bit complex, and I had to refer to the detailed documentation to fully understand the configuration options. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Duo Makes Secure Access EasyStrong Cybersecurity and Customer Experience Without User Friction"
4.5/5
What do you like best about Cisco Duo?

I like that Duo sits at the intersection of cybersecurity and customer experience. It solves a real security problem while making it easier for organizations to protect access without creating unnecessary friction for their users. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

One potential challenge is that, as part of Cisco, Duo may sometimes feel like a smaller piece of a much larger security ecosystem. I’d want to make sure customers still get a simple, focused experience as the broader Cisco platform continues to evolve. Review collected by and hosted on G2.com.

Questions about Cisco Duo? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 8 months ago

What is Duo Security used for?

0 Upvotes
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GU
Guest User
•
Last activity 22 days ago

Is Duo Security Safe?

Pricing Options

Pricing provided by Cisco Duo.

Duo Free

Free

Duo Advantage

$6.00
1 Per User/Month

Duo Premier

$9.00
1 Per User/Month
Cisco Duo Comparisons
Cisco Duo Features
Authentication User experience
Multi-Factor Authentication
SMS-Based
Voice-Based Telephony
Email-Based
Multi-Device Sync
Backup
Easy Setup
Mobile SDK
Web SDK