Circuit Virtual Tours Reviews & Product Details

We previewed and explored several virtual tour platforms and liked the appearance, user experience, and analytic site of Circuit by far the best. The team produced high quality images during production to help us create a robust number of tours with complex scenes. The platform is easy to learn and the team was so responsive and open to our big ideas. Review collected by and hosted on G2.com.

We haven't run into any difficulties with this platform or team yet. Review collected by and hosted on G2.com.

There are a lot of things to like about Circuit Virtual Tours. As the member of our team who was tasked with researching all of the different virtual tour software options, I found myself comparing everyone to Circuit, and no one quite lived up to it. For us, the customer service, tour analytics, and ease of making updates to the system are what set it apart from other software.

From my perspective, they've thought about the little details in the design, from the user interface to features, and they checked every wish list item we had. For example, we only considered offering our tour in different languages once Circuit shared that it was a feature option.

Lastly, I think it's important to mention that setting up this software from the ground up was very easy, although a lot of work. I was able to set up multiple tours on my own, with very little assistance required from their team. When I did have questions, their team was very quick to answer them. Quick, as in I always received a same-day response. Review collected by and hosted on G2.com.

Although there are very few downsides, one major one is the cost. You are paying a premium, so if you are a not-for-profit like us, it can be a tough sell to get those who make money decisions to invest in this software.

The other downside for us would be that there isn't an offline version of the tour, so if you use this product while travelling, you will need an internet connection. Review collected by and hosted on G2.com.

The interface is very straightforward and easy to use. It allows us to capture leads from an entirely different audience while providing students a unique way to experience campus before arriving. The hot spots allow us to tell more of our story and engage users. The analytics and reports are insightful and easy to understand. The team is very hands-on and helps in any way they can to ensure users and admins have the best possible experience. They're also constantly searching for new, innovative ways to improve their product with user feedback in mind. Review collected by and hosted on G2.com.

I truly have no negative comments to add. The team at Circuit are so receptive to feedback from users and customers that their product surpasses our needs. Review collected by and hosted on G2.com.

Circuit takes analytics to another level, their easy-to-use dashboard gives you all the important stats at a glance, without having to navigate through pages of numbers. Their team is able to make sense of the behavioural data and provide suggestions that have boosted the engagement of our visitors. The platform is incredibly well organized and easy to navigate, allowing for an exciting and immersive experience for any visitor.

The team at Circuit provides some of the best customer service of any vendor we have worked with. They are super responsive and proactive in suggesting ways to extend the experience and are always looking for feedback on how to improve their product to keep up with new demands.

The biggest draw of Circuit's platform is its beautiful design and user-friendliness. The homepage and tours have that "wow" factor that boosts engagement for our visitors. The other features embedded within the tours (personalization, pop-ups, buttons, etc.) contribute to keeping our visitors interested and engaged.

Overall, we are extremely pleased with Circuit Virtual Tours and are happy to recommend their services to anyone looking to build or improve their virtual tours. Review collected by and hosted on G2.com.

There's not much to say here; the team at Circuit is extremely receptive to feedback and are constantly launching new updates and features to improve their platform. Review collected by and hosted on G2.com.

Our team was on a tight deadline to revamp our virtual tour and get it running on a new platform. The team at Circuit was well organized and with us every step of the way.

Circuit’s Content Management System is easy to navigate and is user-friendly. The system’s ease of use and help centre with articles and videos allows our team to make changes quickly and independently. Our team has also liked the available data and its integration with Salesforce and Google Analytics. We’re excited to continue adding to our virtual tour and explore all the features Circuit offers. Review collected by and hosted on G2.com.

Our team has had an excellent experience working with Circuit so far! The team helped us make a seamless transition and was always available for last-minute questions. We have not disliked any element about Circuit. Review collected by and hosted on G2.com.

The analytics behind the CVT platform tell us everything we need to know about our guests, their activity, and how we can engage with them in more effective ways. I also appreciate that the Circuit team goes beyond the numbers to provide additional insights and suggestions based on their extensive experience in the marketplace. They are the most customer-focused vendor we have ever worked with, and the results have been truly impressive. Review collected by and hosted on G2.com.

Traffic through the virtual tour platform has far exceeded our expectations. The next step is to convert those visitors into contacts for our communications campaigns. We haven't achieved that goal yet, but the Circuit team has provided some thoughtful ideas for us to pursue. Review collected by and hosted on G2.com.

The support received from the Circuit team goes above and beyond. They were there every step of the way to ensure that we successfully planned and launched our tour. The content management system (CMS) was straightforward to use, and we especially loved this about the platform:

• It’s a user-friendly interface that exceeds web content accessibility guidelines

• Robust analytics for tracking visitors, engagement and conversion

• Lead generation capabilities directly connected to our new CRM to promote calls to action that supports our recruitment efforts and advances students toward enrollment

• A flexible back-end that allows the team to edit and expand the site easily

• Capabilities like an interactive map, audio guide, and 360° content that create a memorable experience for visitors Review collected by and hosted on G2.com.

I wouldn’t say there is anything we dislike about Circuit Tours, as they are continuing to make upgrades based on user feedback. In the beginning, it does require a lot of time to plan the tour, take photos and do the write-ups. There is a lot of support and helpful videos and blogs to help with these processes. Review collected by and hosted on G2.com.

Not needing to book tours on my own! This simplifies the process so much! Review collected by and hosted on G2.com.

Honestly, it's typically user error that we haven't considered, but once realized, gets fixed quickly! Review collected by and hosted on G2.com.

The virtual tour gives us flexible opportunities to engage with our customers when visiting us in person may not be an option. It can also be used to demonstrate spaces on campus that we are not able to access if they are visiting us in person. The support provided from the Circuit team has been wonderful. Great experience! Review collected by and hosted on G2.com.

I wouldn't say I dislike anything. It does require some maintenance in terms of updating content/photos etc. to ensure your providing the best customer experience. Having time to do this can be a challenge depending on human resources at certain times of the year. Review collected by and hosted on G2.com.

I love how attentive they are and how much they care about your product and business. Beyond Media is always figuring ways to not only innovate their own product but yours too. The product is also well made and functions well. Its constantly evolving and getting better. Its extremely helpful for our clients to see our product and generate leads. Review collected by and hosted on G2.com.

I would love it if the new innovations would be done quicker, but I understand it's a process, and everything needs to be tested for execution. Just glad they're innovative, first and foremost! Review collected by and hosted on G2.com.