Circuit Virtual Tours Reviews & Product Details

The CMS is very straightforward and approachable on the customer end- we're also able to make more changes on our own than with prior companies. The data we receive back is so in depth and really allows us to get an idea of who is using our tour and taking action from it. Everyone on the support and onboarding teams is so helpful as well! Review collected by and hosted on G2.com.

Anything I dislike at this point I think just comes down to adjusting to a new system, not a flaw with Circuit. Once I learn how to do things in the CMS, I find it to be way more effective than what I may have been used to when working with other companies. Review collected by and hosted on G2.com.

I really like the flexibility with being able to create multiple tours and allowing the user to create their own experience if that's what interests them. I love the map and directions feature. Review collected by and hosted on G2.com.

The one improvement that I would like to see is that on each specific tour page that the top banner of that specific tour page could also have a video feature. Review collected by and hosted on G2.com.

AI writing tools are a huge help in making sure the copy and overall perspective stay consistent throughout the tours. The content management system where the tours are hosted is also easy to use and intuitive, especially if you’re already familiar with other content management systems. Review collected by and hosted on G2.com.

Link sharing feels limited. It would be great to be able to share links to a pre-filtered tour, so the tour can be more customizable for whoever opens it both for internal and external audiences. Review collected by and hosted on G2.com.

I think the software is great—I love the way that they support Matterports, 360s, and photo carousels together. Circuit’s seamless embeds and integrations speak for themselves, it’s easy to make a tour look great!

Also, the team is wonderful! Chris has been great to work with; He is always one step ahead of any snags we might face. Review collected by and hosted on G2.com.

Any issues I’ve had I’ve been able to email to get fixed or get answers. We had an issue with the voice generation and Chris contacted me with the solution! Review collected by and hosted on G2.com.

I think the biggest thing was how helpful the entire team was. They did a great job of making sure we understood the product, gave us recommendations for best practices, and were along the journey with our implementation the entire time. Beside that the pricing is fair for what we are getting with lots of options on what we can do and how it is going to show us an ROI. We loved the AI features as well, such as the AI voice options when creating the voiceovers for the tours, speaking directly to our overall goals. Circuit has great people and it was a pleasure working with them. Review collected by and hosted on G2.com.

We really didn't run into any downsides thus far. We are enjoying the product. If anything, the implementation was a lift, but it also was a very ambitious project and timeline that we asked for. Review collected by and hosted on G2.com.

I enjoyed working with Chris during our weekly meetings. He is very knowledgeable and answered all of our questions throughout the process of switching from our old virtual tour host to Circuit. Review collected by and hosted on G2.com.

Like learning most new content management systems, the Circuit CMS was tricky at first. Some things weren't quite as intuitive as it seemed, so you have to just be in there long enough to figure out how it works. Review collected by and hosted on G2.com.

The platform is intuitive and easy to use, allowing us to create polished, immersive tours that reflect our brand. High-quality photography and panoramic views provide a professional and engaging experience for prospective students. The ability to build multiple tours for different spaces and themes gives us flexibility to highlight classrooms, labs, study areas, student services, and more. Real-time edits make it easy to keep content current. Our customer success specialist has been highly responsive and supportive, helping us think through content, workflows, and engagement strategies. The platform’s engagement and analytics features give us confidence in tracking performance and demonstrating impact over time. Review collected by and hosted on G2.com.

Some institutional content, like land acknowledgements, currently requires pop-up messaging; more integrated options would be helpful. Feature updates and accessibility enhancements, while excellent overall, occasionally required revisiting previously built tours. Collaborating with multiple team members on content required external workflows (e.g., spreadsheets), which could be streamlined with more built-in collaboration tools. Initial tour development can be time-intensive depending on the level of detail and number of spaces included. Review collected by and hosted on G2.com.

Virtual Tours has brought a visibility to our campus that we always lacked. The platform is very easy to use and it provides many functions to creatively showcase our campus. Review collected by and hosted on G2.com.

Overall I don't have a lot of negative things to say thus far. Occasionally we run into a glitch where the chose voiceover doesn't pronounce a word correctly or mapping a location is a bit cumbersome but nothing that can't be figured out. Review collected by and hosted on G2.com.

Circurt really fills a gap that has been missing in higher education. In the past, our virtual campus tours were difficult to update, and our previous vendors simply missed the mark. Circut understood what we needed and recognized how important a virtual campus tour is for higher education in today’s market. On the surface, a lot of companies appear to offer similar end products, but that couldn’t be further from the truth. Once we got into the project and kicked off with our implementation team, we all looked around the table and had the same clear thought: “We made the right decision.” Review collected by and hosted on G2.com.

Very little to actually cause concern. My main gripe is how quickly the technology has been changing, as 360 cameras have been improving at a rapid rate. We purchased a camera for ultimate flexibility after we had completed our initial photoshoot. No one could have known that a new breed of cameras was introduced in the middle of our project. Review collected by and hosted on G2.com.

We love how easy the tour is to update in terms of assets and voiceovers. And the tour is much more intuitive than our previous version. Review collected by and hosted on G2.com.

Nothing yet! We’ve been very happy with it. Review collected by and hosted on G2.com.