Circuit Virtual Tours Reviews & Product Details

Circurt really fills a gap that has been missing in higher education. In the past, our virtual campus tours were difficult to update, and our previous vendors simply missed the mark. Circut understood what we needed and recognized how important a virtual campus tour is for higher education in today’s market. On the surface, a lot of companies appear to offer similar end products, but that couldn’t be further from the truth. Once we got into the project and kicked off with our implementation team, we all looked around the table and had the same clear thought: “We made the right decision.” Review collected by and hosted on G2.com.

Very little to actually cause concern. My main gripe is how quickly the technology has been changing, as 360 cameras have been improving at a rapid rate. We purchased a camera for ultimate flexibility after we had completed our initial photoshoot. No one could have known that a new breed of cameras was introduced in the middle of our project. Review collected by and hosted on G2.com.

What stands out most about the Circuit experience is the genuine care and personal attention from the team. They are incredibly responsive, the tools are intuitive and easy to use, and the implementation process has been the smoothest we’ve experienced. Review collected by and hosted on G2.com.

Not finding Circuit sooner - imagine how many more students we could have recruited with virtual tours Review collected by and hosted on G2.com.

What I liked most about Circuit Virtual Tour is how patient the team was. Our college took extra time approving contracts because we had been with another virtual tour company for years before switching to Circuit. Even though we’d used the same provider for a long time, once everything was approved, the integration with Circuit was smooth and fast we launched the first draft of the tour in just two months.

The platform offers so many options to showcase our campus in ways we never could before. For the price, we were able to highlight a wide range of spaces on campus. The team kept us organized and on track with weekly check-ins leading up to the launch. The Circuit Virtual Tour also includes features for almost everything, making the tour feel more personalized and helping students easily find exactly what they’re looking for. Review collected by and hosted on G2.com.

I can’t think of many downsides. The only area that could improve is the AI voice generator it sometimes struggles with pronouncing certain words. Other than that, no real complaints. Review collected by and hosted on G2.com.

Circuit’s customer service is incredible across the board. Everyone we’ve worked with has been consistently kind, attentive, and extremely responsive (shout out to Chris!). They take our issues and ideas seriously, and they act quickly to address them. The weekly check-ins were especially helpful for keeping us on track throughout the process. It made implementation seamless. Thanks to the production team, the final tour looks fantastic. We also especially love the customizable voice feature, which lets one of our real students participate and makes the tour feel more authentic and personal. Review collected by and hosted on G2.com.

There were a few user-facing elements we hoped would include specific features that don’t exist yet (for example, a more precise way to navigate through builds within the map feature, audio for Matterport hotspots, etc.). Ultimately, these are all relatively small items. That said, every question we brought to the Circuit team was answered transparently, and the features we wanted but didn’t yet see (or that didn’t quite work the way we expected) have been shared with their development team. They’re very receptive to feedback, and in the couple of months we’ve been working with them, they’ve already rolled out solutions to some of our requests. Review collected by and hosted on G2.com.

Extremely easy CMS to navigate, very responsive staff behind the scenes, and a product that is flexible and easy to update or add more scenes to in real time. Review collected by and hosted on G2.com.

I do wish the mobile friendly format provided a more immersive 360 experience. Currently there are a lot of text boxes that dominate the mobile experience. The tour is better on a desk top/large screen. Review collected by and hosted on G2.com.

Our experience with Circuit has been fantastic from the start. The onboarding process was smooth, thanks to Chris and Emma’s exceptional customer service and attention to detail. They walked us through each step of the onboarding process in a way that made sense, and wasn't overwhelming—even with our tight timeline. The platform itself is intuitive, and I love how easy it is to make updates, customize tours, and manage everything independently. It's great not having to rely on a support team for every small change. This was a great switch for our institution, and I’m so glad we made the leap! Review collected by and hosted on G2.com.

Honestly, there’s very little to complain about—there are so many impressive features that I still haven’t had the chance to try them all. I’ve even given myself extra work by promising every department their own virtual tour, simply because I was so enthusiastic about the initial setup. Review collected by and hosted on G2.com.

Working with Circuit gives the impression that your company is truly being looked after. When the two Circuit workers came to take all the photos, is was definitely my favorite day of the month. Lots of fun while getting plenty of work done. Circuit seems to understand the level of undertaking it takes to get a project like this done and holds out a hand along the way. Review collected by and hosted on G2.com.

It is definitely a lot of work, you will in fact need a team that is partially dedicating their time to this project. However, the Circuit Virtual Tours team breaks it into bite sized pieces that make it completely do-able and it is absolutely worth it for the finished product. Review collected by and hosted on G2.com.

Switching to Circuit has truly been one of the best choices we've made. The platform is incredibly user-friendly, and the customer service has been outstanding. Implementation was straightforward, with the Circuit team providing support throughout the process. Using this platform has enabled our college to broaden its outreach. The option to customize each tour for different events and programs is extremely useful. Additionally, the map feature on this platform stands out as the best in the industry. I give the platform 10/10. I highly recommend it for any higher ed institution! Review collected by and hosted on G2.com.

Nothing. Our experience and experience with the software couldn't have been better. Review collected by and hosted on G2.com.

Circuit does a fantastic job of ensuring that as clients we have as much information accessible as possible. This is supported through help center articles that allow for independent work and the offer for walk-through demo calls throughout the partnership, Chris (and Emma) have been amazing to work with! As a client, I feel confident in my ability to seek out answers to any question that I may have. Review collected by and hosted on G2.com.

The platform is impressively well organized, but at times this level of structure can make it feel somewhat tedious to navigate through the various groupings of tour scenes. When I was first learning the system, it took me the most time to figure out the right path to access the specific area I wanted to edit. Review collected by and hosted on G2.com.

The Circuit CMS is very user-friendly. The Circuit team was very helpful when it came to inputting the initial 360 scenes and 2-D photos into the CMS. After the visuals were in, it was easy to organize them within the CMS, input the copy, and other features like hotspots. I also like that Circuit makes our virtual tour easy to maintain. My organization's previous virtual tour was created, but never updated, but the Circuit platform allows for easy and quick updates/changes. I also like that there are multiple features within the Circuit platform that help keep the virtual tour current. The timed calls to action make it possible for our Admissions team to highlight upcoming visit events for prospective students to attend. Additionally, the back end analytics provided by the Circuit platform are insightful and allow us to see what is working in the virtual tour, and what needs improvements in real time. Review collected by and hosted on G2.com.

I wish there were less clicks users had to make on the back end of the platform to get to buildings and scenes. Review collected by and hosted on G2.com.