# Concept3D Reviews **Vendor:** Concept3D **Category:** [Virtual Tour Software](https://www.g2.com/categories/virtual-tour) **Average Rating:** 4.5/5.0 **Total Reviews:** 115 ## About Concept3D Founded in 2006, Concept3D is the trusted partner for creating immersive, accessible digital experiences through a connected suite of solutions that includes our Interactive Map, Localist Events, 360 Virtual Tours, and Room Reservation Software. We support several industries, with a primary focus on helping higher education professionals deliver seamless digital experiences throughout the student lifecycle. Our unique value lies in providing immersive virtual experiences that drive action. Our suite of solutions is designed to increase conversions—whether that’s scheduling a campus visit, registering for an event, or clicking the Apply Now button—through intuitive, visually rich experiences that guide users toward meaningful engagement. Accessibility is foundational to everything we build; every solution in our suite is WCAG-compliant and created to serve all users equitably. With nearly 20 years of experience serving higher education, we have listened, learned, and shaped our product roadmap around the industry’s most pressing needs. When you partner with Concept3D, you’re joining more than 700 campuses that are part of a partner ecosystem built for success. ## Concept3D Reviews ### 1. Concept3D knocks customer service out the park, exceptional support! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey G. | Web Designer, Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Concept3D?** The customer service at Concept 3D is stellar. Every team member has always gone above and beyond with every request; we often find more enhancements than we request; the employees are always kind-hearted, helpful, responsive, and resourceful. Even when our contact is on vacation, someone is always ready to jump right up to the plate to take requests. Of course, the Maps are stunning, too; a team of talented artists, developers, and support have created a masterpiece showcasing our lovely campus. I am always amazed how Concept 3D navigates through all of our intelligible notes, CAD drawings, and images, they all make our campus look more amazing than it does in person most of the year. January is about the only time it is so green. :-) There's been a number of enhancements added like "Dynamic Labels 2", dynamic labels were already a step above the original method. This new version allows for so much flexibility. I've added just the bldg. numbers as the abbreviations, with the full names for the details. I also distributed our labels to multiple levels, labels appear more general when zoomed out, while zooming in the labels get far more in-depth. I really appreciate being able to have labels in other categories, such as custom labels for specific events. **What do you dislike about Concept3D?** Nothing, except I have come to expect this high level of support from our other vendors. No dislikes. Our Client Success Manager, Dan and newly assigned Nikki is ALWAYS prompt to seek solutions to any issues we find, always eager to assisting in comprehending tutorials and more. They always make me feel like I am a VIP. I love that Concept 3D has zoom conferences through the year on a variety of topics, accessibility as well as their various products and product updates. These are really valuable sessions. I haven't tried it yet, although I love that Concept 3D has new office hours where you can sign up for extra help, less formal format. Our campus map is ALWAYS evolving. **What problems is Concept3D solving and how is that benefiting you?** Navigating our college campus is difficult due to major construction projects at the heart of the campus. There are very few accessible paths, even inaccessible paths, to traverse. With the ease of overlays, the campus map can be updated in minutes or updates scheduled in advance. Our campus map is so much more than a campus map, it is also a historical archive to historical photos, locations to memorials, dedication plaques, art installations, and numerous overlays for specific events on campus. **Official Response from Kasia Whiteis:** > Hello Jeffrey, thank you for taking the time to write such a wonderful review! I'm so glad to hear that Concept3D map makes it easy for your campus community to navigate the campus, especially during your construction projects. I'll be sure to share your review with Dan and the rest of our Customer Success team! ### 2. Review of Concept3D: Usability, Support, and Limitations **Rating:** 3.5/5.0 stars **Reviewed by:** NERRISSA JANE P. | GIS Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Concept3D?** Concept3D is very user-friendly — no coding skills or extensive mapping knowledge are required. Its content management system is intuitive, and the front end is simple for users to navigate. The platform has a short onboarding curve, making it easy to train stakeholders. The online resources are informative, and the Concept3D team supporting UCLA has been proactive, approachable, and always ready to assist. The ability to quickly customize content and branding makes it easy to keep information accurate and relevant. It has streamlined how we share campus information, saving time and reducing technical barriers. Feedback from stakeholders has been very positive, with many noting how much easier it is to access and interact with campus maps and resources. Concept3D continues to be a reliable and innovative partner for UCLA. **What do you dislike about Concept3D?** The wayfinding functionality requires routes to be drawn manually, which becomes tedious for a campus the size of UCLA. A network dataset integration would be far more efficient, especially for handling temporary closures like construction. Bulk uploads only support point data, not polygons (construction zones) or polylines (ADA routes). Data export works for point data, but not for construction or ADA data, which means we need to maintain data in both our internal database and Concept3D separately, essentially duplicating effort. The pop-up format cannot be updated in bulk. If a change is needed for a category, each pop-up must be updated individually, which is time-consuming. **What problems is Concept3D solving and how is that benefiting you?** Concept3D is helping us shift from a centralized data management model to a more collaborative one. Previously, our team was responsible for maintaining all data layers, which was time-consuming and created bottlenecks. With Concept3D, stakeholders now take ownership of their own data, updating it directly on the map. This has led to a shared collaboration model where information is more accurate, current, and relevant. By empowering stakeholders to manage their own content, the platform reduces the maintenance burden on our team while ensuring the data stays up to date for end users. ### 3. Excellent support staff and very helpful client success managers. **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan T. | Senior Web Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Concept3D?** Concept 3d makes making map updates very easy. In addition to doing one off map updates, they also offer bulk upload capability if you are doing a significant amount of updates. Finally, if your business or university is making significant updates during the year, they offer a maintenance package that allows for updates to processed each month. **What do you dislike about Concept3D?** There isn't really anything I dislike about Concept3D. Though there is one "gotcha," the managed updates contract only covers making changes to existing buildings, not building out new ones. That wasn't clearly spelled out in their documentation but wasn't an issue for us, just something to keep in mind as we add new buildings to our campus. **What problems is Concept3D solving and how is that benefiting you?** There are so many things that the maps system from Concept3D can do. It is very flexible and we find that the maps are used very often. We were able to build self guided walking tours that utilized the map system. The other great thing that their software helped solve was door to door walking instructions between buildings. Concept3D is focused on ensuring that their customers can do as much as possible, the latest change is their tansition to dynamic labels, and then taking the feedback from that and creating dynamic labels 2.0 which allows for stacking the labels and deciding order of display. ### 4. Concept3D Connects with Students **Rating:** 4.5/5.0 stars **Reviewed by:** Blaise M. | Project Coordinator, Digital Transformation, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Concept3D?** I feel that the rendering is high quality and effectively communicates the expectations of the campus architecture and landscapes. I enjoy the layout and organization of all the tools, and utilizing the backend dashboard is intuitive and thorough. **What do you dislike about Concept3D?** I wish using vectors had more flexibility and ease of use. I wish certain features were not behind paywalls, such as the use of popups. I would enjoy more opportunities to connect and collaborate with other Concept3D users, specifically others in the higher ed field. I would like more available features in regards to SSD, specifically word maps, sounding devices, and directional and location beacons for those who are blind or have low vision. I wish there was better ways to resolve node overlapping. **What problems is Concept3D solving and how is that benefiting you?** Concept3D is helping our students navigate our campus while also reducing their use of printed collateral. This benefits our mission at the Department of Digital Transformation at remaining eco-conscious and working towards a more complete digital presence. ### 5. Great with some minor improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlin L. | Senior User Experience Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Concept3D?** OSU’s interactive map is a unique tool for wayfinding, transit, and campus exploration. The platform, powered by Concept3D, is easy to use, feature-rich, and provides an engaging experience for our community and prospective students. The customer support team is amazing, and quarterly check-ins ensure our ongoing success. **What do you dislike about Concept3D?** The product is strong and easy to use, but the wayfinding functionality could be improved. Routes don’t always mention nearby or parallel street names, which can make it harder for users to orient themselves. Adding customization options, like incorporating building names into directions, would provide a clearer and more user-friendly experience. **What problems is Concept3D solving and how is that benefiting you?** For OSU, the map serves as a valuable tool for showcasing the university to prospective students and employees, enhancing recruitment and engagement efforts. ### 6. Beautiful and cost effective **Rating:** 5.0/5.0 stars **Reviewed by:** James L. | Cloud Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2020 **What do you like best about Concept3D?** The 3D overlay is really impressive and worth every penny. **What do you dislike about Concept3D?** The management area could use an update on it's UI. **What problems is Concept3D solving and how is that benefiting you?** Our campus needed a digital version of our map that was accessible. ### 7. Excellent Tool for a College/University Campus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Concept3D?** What I like most about Concept 3D is how effortlessly it lets me bring visual stories to life — no heavy lifting, no constant reliance on our web dev team. As a graphic designer, I can build and manage interactive content all on my own. We’ve invested in our own 360-camera and had a blast roaming campus, capturing panoramas and scenes. Concept 3D makes plugging those into the platform a breeze. It’s truly plug-and-play — drop in 360° photos or videos, hotspots, text, overlays — whatever you want — and it just works. Some of my favorite things: • The user interface (CMS/editor) is intuitive — I don’t have to wait on developer help to make edits. • I can embed hotspots in map stops — with photos, video or descriptive text — to make each location feel immersive. • The customization options are robust: layering, branding, overlays, toggling visibility. • It’s mobile- and responsive-ready, so users exploring on phones or tablets get the full experience. In short: Concept 3D gives me creative control with power and flexibility, letting me focus on design and storytelling instead of technical hurdles. **What do you dislike about Concept3D?** I wish Concept 3D was more budget-friendly for smaller institutions. While it offers excellent visuals and engaging interactive features, the costs — especially for updates or additional features — can feel high relative to the benefits for campuses with limited resources. **What problems is Concept3D solving and how is that benefiting you?** Concept 3D helps solve the challenge of giving students an immersive campus experience when they can’t visit in person. It allows students who live far away to explore campus virtually, and it gives prospective students a real sense of our campus environment right from the start of their search. This early exposure helps them connect with our community and envision themselves here, making the recruitment process more engaging and effective. ### 8. Our Concept3D Interactive Map has made be love maps again! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris N. | Director of Web Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Concept3D?** I had been maintaining static graphical maps of our campus for many years and everything was always behind. Offices would keep stacks of printed PDF maps for years with old info and outdated content was always being chased down. We needed a solution that allowed everything to be maintained in one location, that offered wayfinding, location markers, and could be a one stop shop for map related content. We contacted Concept3D and I've fell in love with maps all over again. The software is super easy to use and continually saves us countless hours of work. Parking services wants to document some temporary parking for an event, done. Admissions needs a repeating special event to highlight and campus buildings and tour info, done. Wayfinding across campus using wheelchair accessible paths, done. Our static map couldn't tell us anything about user engagement. I check our analytics daily to see what areas of the map are being used and that helps us understand the needs of our audience. Customer support is top notch and I've never had anything but immediate results and a welcoming, positive interaction with every staff member with whom I communicated. I use our map CMS daily to add new items and tweak content - I used to dread documenting map changes, but Concept3D makes map editing fun and super easy. We also use their Tour platform to give campus tours of our facilities. Dropping 360 panoramas or videos into the interface is so easy and satisfying. I made a new tour last week in just a few minutes and the reviews have been wonderful. It helps us show our best attributes in an easy and good looking platform. It's fun to use as well. **What do you dislike about Concept3D?** There is nothing that I don't love about Concept3D. **What problems is Concept3D solving and how is that benefiting you?** We no longer have a bottleneck on map updates or outdated printed maps. I can implement vast updates for our entire campus in a matter of minutes and everyone can instantly see the changes. I save many hours of work every month. ### 9. Great product, outstanding support **Rating:** 5.0/5.0 stars **Reviewed by:** LU P. | AVP, Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Concept3D?** As a small team, Concept 3D has made our map creation and continued management easy. Their support team is outstanding, whether that's answering a quick email with helpful how-to information, or taking a deeper dive into optimizing functionality. We have expanded the ways in which we use our campus map across campus and over many events. **What do you dislike about Concept3D?** Would love to have an audible feature for the point-to-point directions as an additional accessibility feature **What problems is Concept3D solving and how is that benefiting you?** Our campus map was previously a PDF which was time-intensive to update. Now, we can make changes anytime we need. ### 10. Personal, Professional, and Quick **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce D. | Web Editor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Concept3D?** The people there are great. I feel they really care about the experience of not only me as a site manager, but also the user's experience. The features of the software are more than we currently use, but we're looking to make more use of it! **What do you dislike about Concept3D?** There's definitely a learning curve. Their help articles can sometimes be too general when you have specific questions. **What problems is Concept3D solving and how is that benefiting you?** Mainly assisting visitors to our campus who are not familiar with the buildings or parking options. Happy visitors who have less to complain about make everyone happy! ### 11. Great maps and easy edits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Concept3D?** I really appreciate their newly released dynamic labels, which let us manually update building titles without needing to submit revisions for each one. Their response time is excellent whenever I reach out, and they stay in regular contact with us. The links they provide are easy to add to our website, so we don’t have to worry about tours or people getting lost. They handled most of the implementation work, making the process very smooth. We use the system all the time. **What do you dislike about Concept3D?** Their map images are expensive to update, and there are essentially no revisions included in the initial cost. Given the ongoing expenses, it would be more reasonable if they offered a set number of revisions each year. **What problems is Concept3D solving and how is that benefiting you?** The tours make it easy to find things around our campus. ### 12. Excellent Software **Rating:** 4.5/5.0 stars **Reviewed by:** Mike L. | Senior Manager of Web and Digital Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Concept3D?** The customer support is great and the number of features is outstanding. **What do you dislike about Concept3D?** Some of the integrations between software **What problems is Concept3D solving and how is that benefiting you?** The digital wayfinding has been fantastic for our college community. It's helped students find their way around campus. ### 13. Great for Students **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Concept3D?** I create a lot of GIS-based maps for NMSU, but it's hard to create a GIS experience that captures all of our student-focused data in a user-friendly way. Concept 3D is really great for this. **What do you dislike about Concept3D?** It is incredibly expensive to make changes to the renders. Universities in general are in a constant state of construction, so cost is definitely something to consider. **What problems is Concept3D solving and how is that benefiting you?** It organizes student focused data in a user-friendly way. ### 14. Acschutz Map Maintenance and Easy to Add Additional Categories and Information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Concept3D?** The main map is maintained by Concept 3D and Adding information is easy compared to other Programs. Concept 3D is very responsive when I need clarification on how to add certain types of information to the map. **What do you dislike about Concept3D?** I do not have a dislike about Concept 3D for what I do it works very well **What problems is Concept3D solving and how is that benefiting you?** Addition of building interior maps and it will greatly increase wayfinding capabilities. ### 15. Very happy with the virtual tour of our campus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Concept3D?** They made he process of recording images and translating them to a tour easy **What do you dislike about Concept3D?** I have no negative feedback about our work with them. **What problems is Concept3D solving and how is that benefiting you?** Allows us to showcase our campus to students who will not be able to visit in person, ie prospective international students. **Official Response from Kasia Whiteis:** > Thank you taking the time to leave the review. We appreciate it! ### 16. Doing everything that we need! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Concept3D?** They help us show our building in a great style! **What do you dislike about Concept3D?** We got switched to a new contact and wasn't notified. **What problems is Concept3D solving and how is that benefiting you?** Showing out building. ### 17. Great digital map product for higher education campuses **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | associate director of digital strategy, Marketing and Communications, Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Concept3D?** Concept3D provides a high quality map product. Their renderings of our main campus and remote campuses are nothing short of beautiful. The ability to add/schedule event-related map Categories for Commencement and Move-In Day is great for universities. Their map icon library is bottomless. But I'd say the company's customer support representatives are probably the best feature of Concept3D. I've had two different reps over our multi-year contract and they have both gone ablove and beyond to help me navigate the map CMS, initiate updates to map renderings, navigate contract renewals and more. They also offer useful webinars for clients where I've gotten great ideas that I implemented on my college's map. **What do you dislike about Concept3D?** The user side of the CMS feels a bit antiquated. They did recently update the text fields and that's an improvement. Previously, I would have random days when text formatting within the WYSIWYG just would not do what I was asking and I'd have to jump into the code to implement an H2 heading or a bold text. I have not encountered that problem since the latest CMS update. **What problems is Concept3D solving and how is that benefiting you?** The Concept3D map has several features that make our map accessible to all users, which is a federal requirement for public institutions such as ours. **Official Response from Kasia Whiteis:** > Hello Jennifer, thank you so much for taking the time to leave this review! We appreciate it! ### 18. Wonderful experience working with Nikki and Concept3D for me as the tech advocate. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy W. | Senior Web Developer, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Concept3D?** Everything in the admin area was very intuitive and just worked as yourd expect it to. Nothing required the manual, however Nikki was always there to give us tips or support articles. **What do you dislike about Concept3D?** I was a late addon to our university committee working with Concept3D, and it was sometimes unclear how to envision the after view for a step we were working on. Perhaps a demo of before and after at different steps along the way would be helpful. **What problems is Concept3D solving and how is that benefiting you?** We needed an upgraded map in general, with better accessibility out of the box. Concept3D delivered this essentially as phase one and it's been up and up from there. ### 19. Concept 3D + Localist = A Great Experience for Students! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Concept3D?** Using Concept 3D's maps in conjunction with Localist makes it super easy for students to find the locations, events and services they need to get started or keep going with their education. With a population of students that already has significant barriers to overcome, anything we can do to make them feel at home on campus & keep them connected with our college community makes a big difference. The features, ease of use and overall user experience provided by Concept 3D and Localist helps us make that goal a daily occurance. **What do you dislike about Concept3D?** There is a little bit of a learning curve to the backend of the Concept 3D maps system - it's not a dislike as much as it is an endorsement to work with folks like Nikki Clayton for training, questions and new projects! I can't say enough good things about all of the support we have recieved. **What problems is Concept3D solving and how is that benefiting you?** We have several campuses that are complex to navigate, especially for first-time visitors. We see students using Concept 3D as an on-campus wayfinding tool, which means our contact center and student support staff field fewer calls and questions about where things are located. This keeps their time free for more complex questions, which in turn, provides a better level of customer service to our students. ### 20. Great Communication: Perfect for Easy Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Concept3D?** Once introduced to Concepts, the CMS is very user-friendly. Nikki has been so helpful, making the implementation of Concepts3D efficient. **What do you dislike about Concept3D?** Extensive guidance is needed with initial set up and customization. **What problems is Concept3D solving and how is that benefiting you?** Allowing prospective students and families to find their way around campus even when the University is closed. Allowing more opportunities to experience campus. ### 21. Great product, easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew L. | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Concept3D?** Two things stand out: it's really easy to use and the support is great and easy to work with, and there is an amazing amount of customization we can do to our maps (for each campus) . It's quite fun to play with making custom layers for events and various campus services. **What do you dislike about Concept3D?** A few of the features are a bit hard to figure out or find. **What problems is Concept3D solving and how is that benefiting you?** We had many servious and locations that were just too difficult to put on a .pdf map (and it was only updated once a semester). With this product we've been able to include so many more services and locations and it can be updated daily. ### 22. Good product, good service, reasonable price **Rating:** 4.0/5.0 stars **Reviewed by:** Michael M. | Director of Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Concept3D?** I really like the service. Our rep is responsive and friendly and genuinely listens and cares about our success. Concept3D also send regular emails with tips about how to make the best use of the product. I just wish I had time to take advantage of all the features. **What do you dislike about Concept3D?** The backend of the map CMS is still a little clunky. They've worked hard to roll out improvements, but the administrator side is still a little cumbersome and non-intuitive. It's powerful and the end-user experience is pretty good, but the way features are grouped and the feel of the administrative dashboard interface can be a little confusing sometimes and looks a little bit dated. **What problems is Concept3D solving and how is that benefiting you?** We needed a campus map that we could keep up-to-date, offer custom tour maps, and help keep us from having to generate constant, custom paper maps. The added bonus is that now we can use a QR code and say "visit our online map" and it shows where they are. ### 23. Excellent mapping system, great for campus visitation programs **Rating:** 4.5/5.0 stars **Reviewed by:** Paul C. | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Concept3D?** Concept 3Ds team has been great to work with, and they have created a comprehensive virtual mapping system that really provides a great experience for our visitors and is easy to use. **What do you dislike about Concept3D?** I would say that the biggest hurdle we have had is with trying to create and utilize a printable version of the maps. However, the team at Concept 3D has been very receptive to feedback and we hope to cross this off the list soon. **What problems is Concept3D solving and how is that benefiting you?** With Concept 3D, we are able to showcase various areas of a large campus, and are able to have virtual tours and wayfinding in areas that we don't normally tour our visitors, so they can get a more well rounded experience while they are here. **Official Response from Kasia Whiteis:** > Hi Paul, thank you so much for your positive feedback! We truly appreciate that you took the time to share how Concept3D is helping showcase your campus virtually and provide a better experience for in-person visitors. ### 24. Event Platform for Decentralized Submissions **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph N. | Assistant Director, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Concept3D?** Localist, Concept3D's event platform, has provided us a modern solution for a decentralized system of managing events on our campus. The ability to slice and dice locations, speakers, groups, departments, etc outside of the event objects allows all of the campus to be represented. **What do you dislike about Concept3D?** Localist, Concept3D's event platform, falls short on SSO integrations. The platform allows for a wide degree of decentralized management of events, but management of users is a limiting factor, as permissions and groups must be manually managed inside of the app. **What problems is Concept3D solving and how is that benefiting you?** Our business issue is how to get different groups, different departments, and different physical locations able to create events in a centralized feed without the need for admin intervention. This allows for web embeds, social media posts, and more to all reference a central event platform. ### 25. C3D has been an amazing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Concept3D?** Everything is pretty easy to use! They are pretty available to answer questions. The look of the campus map is beautiful and translates well to print, however we had to do this pretty manually. Would be nice to have more help on connectin an overall map strategy. It can be complicated. I also love that students have the flexibility to navigate a tour as they wish - no hard starting or ending point. It's pretty flexible. **What do you dislike about Concept3D?** I think the virtual tour experience could use some work on the user side. The videos should really be front and center, but on mobile it's a little hidden. The map is wonderful and perfect, but the virtual tour (not the 360 tours) could be improved. The 360 tour is pretty basic. It might be nice to have the 360 tour be a little more immersive, allowing users to walk around campus rather than just engage with one image at a time. **What problems is Concept3D solving and how is that benefiting you?** Solving a need for a digital interactive map and virtual tour experience. It's benefitting us because it allows prospective students to get to know our campus before actually visiting in person. **Official Response from Kasia Whiteis:** > Thank you for such a thoughtful review! I'm so glad to hear that Concept3D is helping your prospective students get to know your campus before they visit in person. I shared your thoughts on the virtual tour experience with our Product team. Please don't hesitate to reach out to support@concept3d.com to get in touch with your Client Success Manager if you have any questions. ### 26. Solid Digital Map Platform for University Campus Digital Map **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Concept3D?** I really like the ability to create specific maps for specific events on campus. It is also a really nice touch to be able to set a location on the map and share that location as a link which makes it easier for end users to find the specific place on the map - i.e. linking to a specific parking lot, building, etc. **What do you dislike about Concept3D?** The CMS for managing the map feels a bit clunky at times. It would be nice if the different editing elements had a little more breathing space. Often, it feels crowded when trying to edit something with the bevy of menu and location options. **What problems is Concept3D solving and how is that benefiting you?** Allows us to always have an up to date digital version of our campus map. We are able to make edits in a timely manner that ensures our users have a better experience by using a digital map rather than a static, printed map. **Official Response from Kasia Whiteis:** > It’s great to hear about your positive experience with our interactive map. Thank you so much for taking the time to post this review! If you have any questions, please don't hesitate to reach out to support@concept3d.com to get in touch with your Client Success Manager for assistance. ### 27. Multitude of options for locations **Rating:** 4.5/5.0 stars **Reviewed by:** Lyndsey P. | Director, CRM & Digital Engagement, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Concept3D?** 2023 Update: We've been a client since 2016 and the service and updates have only gotten better. I love that they have continued to grow and listen to the needs of their customers AND act on it. The level of customization for locations, sharing, visuals, and tours is extraordinary. The onboarding and support is superior. The quality of the renderings is excellent! If you have resources to think about strategy and maintain your map on a regular basis, this a great choice for a virtual map tool. **What do you dislike about Concept3D?** Update: Happy to share there is more granular reporting in Google Analytics now! The CMS feels a little dated, so there's a learning curve because it's not intuitive. I work at system-level and support authors at multiple locations, and get a lot of questions. Luckily, Concept3D has comprehensive help documents which I can quickly reference for most. The tool has been slow to adopt by some of our locations, so the utilization is lower than I'd expected. I would also like detailed analytics provided by the company. The only tracking option is through Google Analytics, in which all clicks are grouped into one event. **Recommendations to others considering Concept3D:** Please identify a role within your company that will manage the tool for a long time. So many times tools/solutions are purchased, set up, but then never touched again. This will need to be maintained and promoted to really get the value out of it. **What problems is Concept3D solving and how is that benefiting you?** We just had one location make updates to attract new students and job candidates during a time when most everything is closed. This gives users an idea of being on site before visiting. Also, some of our campuses are quite large and the wayfinding function for students is great when they're onsite for the first time, looking for their classes. **Official Response from Sam Slater:** > Thank you for the review! We are happy to offer help setting up analytics tracking. We have a help article specifically about this: https://help.concept3d.com/hc/en-us/articles/360054071054-Understanding-Analytics-For-Your-Map-and-Tour and your Client Success Representative will be happy to help you further. Please reach out to them for further assistance or, if you don't know who your specific rep is, email us at support@concept3d.com and we'll get you connected right away. ### 28. Customer-Oriented Company **Rating:** 5.0/5.0 stars **Reviewed by:** Megan R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Concept3D?** Concept 3D really values their customer relationships. They are very responsive to any feedback or requests for enhancements we've given. Our dedicated client success manager not only knows their products but learns about our university as well and can help us use the map and calendar to best meet our goals. **What do you dislike about Concept3D?** The product is made of many different modules. This allows you to better select the options that are right for you and save money in the long run, but sometimes it's hard to know which pieces you've actually got access to. **What problems is Concept3D solving and how is that benefiting you?** Having a beautiful campus map with virtual tours gives us another way to recruit potential students, especially when they are not able to make it to campus in person. Concept 3D provided some new features at our request so that we could embed our own custom request for info form which allows us to capture the needed data and track those requests coming from the map. ### 29. A Wonderful Addition to our Facility **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke P. | Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Concept3D?** My favorite thing about the Concept 3D map is how custom (and well done!) the map is. Their team takes the time to make sure the smallest of details are accurate, and even add in little Easter Eggs to make it fun! **What do you dislike about Concept3D?** For our particular facility the Wayfinding doesn't have quite enough customization to make it the best it can be for our guests. But the C3D team is very receptive to our feedback and has worked to help us use it to the best of our ability. **What problems is Concept3D solving and how is that benefiting you?** We have a very large facility and were constantly having to think of ways to provide directions to guests. Having this map available to everyone has made a huge difference in people being able to find where they need to go. We are able to see where people are searching for most often which helps us know what signage we may want to look into. ### 30. A Great Campus Mapping Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Concept3D?** The interface is visually appealing and easy to use for the average user trying to navigate around the campus. The overlay represents campus incredibly well too! **What do you dislike about Concept3D?** On the admin side, there aren't any easy ways to layer shapes. Which makes creating things like parking maps difficult where there are a lot of types of parking permits in one lot. **What problems is Concept3D solving and how is that benefiting you?** I use concept3D for creating parking maps of our university campus that we can use online and have accessibility features built in. **Official Response from Kasia Whiteis:** > Thank you for taking the time to write this review! We appreciate you sharing your thoughts about our interactive map, especially how visually appealing and easy to use for the average user it is. Please don't hesitate to reach out to support@concept3d.com to get in touch with your Client Success Manager if you have any questions. ### 31. Very pleased with their support services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Concept3D?** They are very responsive and flexible with our NAV updates. They sent a lot of new features our way and consistently make sure we are well-informed and knowledgeable and what we can use our map for in the future. **What do you dislike about Concept3D?** There are some times where contract signing back-and-forth will take some extra time. It can slow down the process, but this is rare. I would say it's not a huge concern. **What problems is Concept3D solving and how is that benefiting you?** We use the tool for A campus map system and provides a lot of virtual tour support. We may continue updates to our multiple campuses and administrative or academic buildings across the various locations in which we operate. **Official Response from Kasia Whiteis:** > Thank you so much for your feedback and for taking the time to post this review. We appreciate it! ### 32. Reliable and innovative service **Rating:** 5.0/5.0 stars **Reviewed by:** Heather D. | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Concept3D?** Concept 3D is always available to help when needed. **What do you dislike about Concept3D?** Some glitches on IOS at times, but they try to fix them quickly. **What problems is Concept3D solving and how is that benefiting you?** Guiding our users to specific materials and places. **Official Response from Kasia Whiteis:** > Hi Heather, we are very glad to hear that Concept3D is helping your users find specific materials and places. Thank you so much for your positive feedback and for taking the time to post this review! ### 33. Campus Mapping **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Concept3D?** The map is very user-friendly for students and visitors of the NMSU Campus. **What do you dislike about Concept3D?** The cost to render out or fix buildings is quite high. There is little control for clients in this regard. Labeling was made easier for buildings but not roads. **What problems is Concept3D solving and how is that benefiting you?** This is helping students find their classes and student services. **Official Response from Kasia Whiteis:** > Thank you for taking the time to leave this review! We're glad to hear that Concept3D is helping students find their classes and student services. If you have any questions, please don't hesitate to reach out to support@concept3d.com to get in touch with your Client Success Manager for assistance. ### 34. Solid mapping solution for higher ed! **Rating:** 5.0/5.0 stars **Reviewed by:** Dana S. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Concept3D?** I really like the graphical interface and how users navigate the system. It embeds nicely into our website. The layers are very configurable and easy to manage. **What do you dislike about Concept3D?** The back end could be improved a bit and the ability to style things. I would like to customize elements a bit more visually but we are locked down to what the style editor allows vs assigning our own css classes, etc. **Recommendations to others considering Concept3D:** This is a very visually pretty software with a powerful back end to manage your campus map. **What problems is Concept3D solving and how is that benefiting you?** Accessibility on campus as well a helping new students navigate around our campus. It has been very helpful. We also have a remote campus and that has been very helpful having that mapped as well. ### 35. Content Manager **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Concept3D?** Beautiful map! Mobile-friendly. Great experience for the end user. **What do you dislike about Concept3D?** Terrible UI for editors, very difficult to make changes **What problems is Concept3D solving and how is that benefiting you?** It is helping prospective students understand what our University has to offer and how to find their way around. It is also reducing the need for other offices to create maps. **Official Response from Kasia Whiteis:** > Thank you for your feedback and for taking the time to post this review. As for the issue with the UI for editors, I think with more information we could help here. Please reach out to support@concept3d.com to get in touch with your Client Success Manager who can offer more training or suggest some of our continuing education workshops. ### 36. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Concept3D?** Great flexibility in creating customizable maps. The way finding still needs a bit of work as it sometimes creates route through walls but overall a great product **What do you dislike about Concept3D?** Wayfinder is still a bit not perfect. It sometimes will create route through walls that are established but overall that is a rare instance to encounter in the system. **What problems is Concept3D solving and how is that benefiting you?** Concept3D is solving out mapping problems. Its a very convenient product to update the map when construction or obstacles happen on campus so we can easily reroute users. **Official Response from Kasia Whiteis:** > Thank you so much for taking the time to leave this review and share how Concept3D is solving your mapping problems. We appreciate it! As for the issue with wayfinding, we should be able to fix those routes by adjusting the back-end route builder. Please don't hesitate to reach out to support@concept3d.com to get in touch with your Client Success Manager for assistance if you come across incorrect routes! ### 37. Powerful interactive map, strong customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda B. | Director of Information Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Concept3D?** Easily my favorite thing about the Concept3D interactive map is the quality of the product. The rendering is beautiful and usable, with the landmarks illustrated to be easily identifiable. **What do you dislike about Concept3D?** It's not quite as easy as I'd like to reuse a pin in more than one category, such as when it needs to appear on an event-specific map. If the description needs to be slightly different for each usage, then I have to recreate the pin, re-add the images, etc. **What problems is Concept3D solving and how is that benefiting you?** Many of our customers -- college students -- come from far away, and although we encourage them to visit campus before enrolling, sometimes that's not feasible. The interactive map gives those students a way to tour campus virtually to start to imagine themselves at the University. ### 38. Concept 3D It's Amazing Software **Rating:** 4.0/5.0 stars **Reviewed by:** Banti D. | Graphic Design Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2022 **What do you like best about Concept3D?** 1. Easy to Use: Concept3D's 3D map is easy to use and requires no development resources for custom maps. 2. Third-Party Integrations: The content management system allows users to integrate with other platforms enabling richer experiences and data analysis capabilities. 3. Wayfinding Management: With the interactive 3D map, organizations can manage wayfinding which helps visitors find their way around an area easily and quickly. 4 . Time-Based CTAs: This platform also offers time-based calls-to-action that can be customized according to ot a business’s needs. 5 . Location-Based Digital Asset Management: Users can also manage digital assets based on location, enabling more efficient asset delivery from one centralized hub. **What do you dislike about Concept3D?** 1. High Cost of Implementation and Maintenance: The cost of implementation, customization, and maintenance is often high due to the complexity involved in setting up Concept3D's interactive 3D maps. 2. Limited Features: Although Concept3D's interactive 3D map offers a variety of features, they may be limited compared to other solutions available on the market that offer more comprehensive functionalities. 3. Restrictive Licensing Agreement: The licensing agreement for using this solution can be very restrictive with regards to what content is allowed on their platform and how third parties use the data for commercial purposes or research projects without prior approval from Concept3D itself 4. Lack Of Customizability Without Development Resources: Unless organizations have development resources, it might not be easy to customize certain aspects beyond their initial design, such as customizing routes or adding additional markers. 5 Security Concerns: As much as these solutions offer convenience, security is always a concern, considering that users need to share access credentials while availing of the services provided through this platform. **What problems is Concept3D solving and how is that benefiting you?** This map has a few handy features, including capturing a specified location with a virtual tour. We were able to use our own logo within the map, which added personal significance. Moreover, we could color code different points throughout the map so that users could easily find them and navigate through it quickly. Concept3D is committed to continual improvement; this makes our job easier, and it's great for visitors because they are able to determine where these points are located much more easily! ### 39. Great Map with Easy-to-Learn Controls **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Concept3D?** I like the capability of being able to customize it for different events and locations and being able to show prospective students what our campus is like if they cannot visit. **What do you dislike about Concept3D?** The backend can be confusing at first and takes some time to learn. Some of the different options when creating locations can be confusing until you play around with it a little. **What problems is Concept3D solving and how is that benefiting you?** It allows us to have people "visit" without physically being here. ### 40. Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Concept3D?** Kristen and her team are the best in supporting their users. **What do you dislike about Concept3D?** There are no downsides. We have had a topnotch experience with them. **What problems is Concept3D solving and how is that benefiting you?** Making quick, nice looking maps that anyone can use. ### 41. Not a great product **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Concept3D?** They made a nice 3d map of our lovely campus **What do you dislike about Concept3D?** The map looks cartoonish and ends at the edge of campus **What problems is Concept3D solving and how is that benefiting you?** none **Official Response from Kasia Whiteis:** > Thank you for your feedback and for taking the time to write this review. I'm sorry to hear that our map does not meet all your expectations. While the renderings end at the edge of the campus, you can add content anywhere you want on the map—you are not restricted to just adding content where the rendering exists. Please don't hesitate to reach out to support@concept3d.com to get in touch with your Client Success Manager if you have any questions. ### 42. Great Tool for Large Properties **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Concept3D?** Rolling out the Concept3D map for our large non-traditional property was a decision that has translated to a better customer experience for guests on-site at WEC. The support team worked with us to customize the map to our branding and helped us through all aspects of the process. We love that we can change the view and schedule in content that reflects the property in real time-- the built-in top bar navigation is also an excellent tool for marketing! The backend is pretty intuitive, and our rep Kristin kindly offered us support in every phase. **What do you dislike about Concept3D?** We are a quickly developing property, so maintaining an UTD map view will be an ongoing labor for us that will have associated costs. Other than that, we're excited about the new integrations and thoughtful updates the team at Concept is making to continue to improve this tool. **What problems is Concept3D solving and how is that benefiting you?** We have challenges with the size of our property and guests being able to find events in various locations throughout. The map is a great resource for us to be able to offer to guests, and we are excited to see how Wayfinding, in particular, can improve on-site navigation. ### 43. Highly recommend Concept3D for their great product and professional customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy H. | Digital Media & Communications Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Concept3D?** Their interactive map is a fantastic product. It’s given us the ability to provide a great deal of information to our visitors in regards to the state of our campus at any given time (accessibility options, alternate routes and detours, active construction zones, building statuses during the stay-at-home order, etc.) We can now easily edit the map in real-time and ensure it’s always up-to-date. **What do you dislike about Concept3D?** Nothing so far. We love the product and have had a great experience working with their team. **Recommendations to others considering Concept3D:** Great customer service: The account manager we worked with to set up our map was very attentive, helpful and kept us on schedule to meet our launch deadline. After the launch, the Concept3D team continued to be readily available with any questions we had – we’ve appreciated their quick response times. **What problems is Concept3D solving and how is that benefiting you?** We're able to provide real-time updates to our map to ensure students and campus visitors have the most up-to-date information at any given time. Our new 360-degree tour also allows prospective students to visit us virtually when they can't come to campus in person. **Official Response from Sam Slater:** > Thank you, cheers! ### 44. Improving Navigation for our College **Rating:** 5.0/5.0 stars **Reviewed by:** Craig N. | IT Classroom and Client Services Technician, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Concept3D?** The CMS is very easy to learn and use, making it a breeze to set up. The way finding feature is very useful for our use to help new students and visitors navigate campus. **What do you dislike about Concept3D?** I would love to see some options for AR way finding that people can use, this would be a great compliment to the already existing feature. But overall working with C3D has been very positive! **What problems is Concept3D solving and how is that benefiting you?** Our building is very difficult to navigate (and very easy to get lost in. Having a map like this is helping our users find their way around and improving student experiences. ### 45. Concept3D has been a key partner for Southern Methodist University **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Concept3D?** The sales team was patient and detailed when responding to questions and concerns. The product was what we were looking for. The true partnership came with our Client Success Manager and her dedication to getting the product rolled out on time! She has navigated us successfully through many product services. Her commitment to introducing us to other services was very beneficial. We started with a limited license in Dec 2020 and have continued to add new products based on her recommendations. She listened and understood our facilities department (since it was not the typical marketing or admissions department), and how we wanted to utilize the interactive map. **What do you dislike about Concept3D?** The downside was our first Client Success Manager and the initial training. We were losing the momentum of our team because they were unsure of the next steps necessary to get the map off the planning grid and onto the website. It was a true 180 when that person was replaced. It speaks volumes about a company when they react and pivot to the needs of the customer. Our largest obstacle became our most significant asset because of a personnel change. The product was always great, but if we did not have proper assistance, training and "hand-holding" it would not succeed. **What problems is Concept3D solving and how is that benefiting you?** Wayfinding has been key to our campus, especially the ADA assistance to students, faculty and staff. The university is located in a large metropolitan city, where the public participates in events, uses venues, and has essential ease of navigation. ### 46. Cal Poly Pomona Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Jason B. | Lead, Web Development, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Concept3D?** It is easy to update the content on the map and it is presented very well. I have also enjoyed being able to set up user groups and assign content owners to their own sections on the map. **What do you dislike about Concept3D?** I wish there was a way we could update the renders ourselves. Also, it would be great if we could put links in to our own panoramas that would open full screen. **What problems is Concept3D solving and how is that benefiting you?** previously we were using google maps and a custom program for our dynamic map. It was not very pretty or easy to update. We have gotten more use out of our map since using concept3d ### 47. Excellent Technology Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Steven O. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Concept3D?** Concept3D has a communicative and talented team. We appreciate having them as a technology partner. **What do you dislike about Concept3D?** We don't have enough locations implemented with them yet! **What problems is Concept3D solving and how is that benefiting you?** Parking guidance and wayfinding for space availability data we gather from our car counting and license plate recognition cameras. ### 48. Amazing software and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Concept3D?** The intuitive interface design and the large amount of valuable features really blew me away. I had never used this software before but had a very easy time navigating the different settings and setting up the various features for our campus map. It really is an incredible and worthwhile tool that is helping tackle the big problem of navigating our campus. **What do you dislike about Concept3D?** I genuinely can't say there is something to dislike about the Concept3D software or the customer service support I received. The software itself had FAR more features than I ever would have expected and the UI was very user-friendly. The representative that helped me, Elizabeth Ekelund, went above and beyond and helped me out immensely. There's seriously nothing bad I can say about my experience. **What problems is Concept3D solving and how is that benefiting you?** Our biggest problem was students having difficulty navigating our campus and finding their classrooms and student resources. We've had a lot of new construction going on and location changes, and having this software has helped immensely with students being able to find our Admissions Office, Financial Aid, and their various classroom buildings. ### 49. A leading solution for interactive maps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Concept3D?** Concept 3D makes all live map integrations possible. It includes so many options and allows you to use it in a variety of ways, highlighting maps, making tours, and creating special experiences for people. It integrates with event applications such as Localist, allowing you to make the most of it. **What do you dislike about Concept3D?** Learning curve for editing interface; not necessarily unexpected, but not immediately intuitive. Their support is excellent, so I think this is easily overcome. **What problems is Concept3D solving and how is that benefiting you?** We have developed a tour for potential visitors and can provide a look at our facilities that is interactive and visually beautiful. We're also able to provide easy directions and additional insight for events. We benefit from its flexibility! **Official Response from Sam Slater:** > Thank you very much for your response! We enjoy working with you to help solve your pain point and achieve your business goals. ### 50. Awesome tool for mapping your campus! **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth C. | Director of Digital Communications, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Concept3D?** Concept 3D is very simple to manage and the customer service is excellent. **What do you dislike about Concept3D?** It would be helpful to be able to make bulk edits to categories and locations without having to publish the category first. **What problems is Concept3D solving and how is that benefiting you?** Concept 3D allows us to share detailed information about our campus facilities and wayfinding in an appealing visual format that is similar to other maps services they use. ## Concept3D Discussions - [What is the best way to integrate VR with Concept 3d? Is there an inexpensive way to do this?](https://www.g2.com/discussions/29768-what-is-the-best-way-to-integrate-vr-with-concept-3d-is-there-an-inexpensive-way-to-do-this) - 1 comment - [What is the best way to track what is being searched most often on our map?](https://www.g2.com/discussions/29767-what-is-the-best-way-to-track-what-is-being-searched-most-often-on-our-map) - 2 comments - [View Concept3D pricing details and edition comparison](https://www.g2.com/products/concept3d/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+13%3A03%3A37+-0500&secure%5Bsession_id%5D=728babe1-203b-48fc-a357-db70a4bc3c83&secure%5Btoken%5D=780ac286c4d64738a59a54b85d6397565f4f7d12adbb1823f8d4bf2f85930ae8&format=llm_user) ## Concept3D Features **Customization** - Enhance maps - Themes - Update - Audio - Create maps **Logistics - Digital Wayfinding** - Deployment - Analytics - Indoor and outdoor - Positioning systems **Agentic AI - Digital Wayfinding** - Proactive Assistance - Decision Making ## Top Concept3D Alternatives - [Real Tour Vision](https://www.g2.com/products/real-tour-vision/reviews) - 4.8/5.0 (25 reviews) - [TeliportMe: Virtual Tour Software](https://www.g2.com/products/teliportme-virtual-tour-software/reviews) - 4.8/5.0 (111 reviews) - [Kuula](https://www.g2.com/products/kuula/reviews) - 4.4/5.0 (18 reviews)