Circuit Virtual Tours Reviews & Product Details

I think this is a fantastic product for people who aren't able to go visit a school campus! The user-friendly design of Circuit makes it easy to use for both users and back end editors. I love that there are multiple languages you can set up the tours for so we can accommodate more students. It is easy to set up scenes within the tours and place your pins on the maps. The audio is a great bonus to make this more interactive for the users. I am now about 4 months into using Circuit, and Mariel has been amazing assisting me with setting up features and letting me know of new features that are coming up. Review collected by and hosted on G2.com.

Not much really, I really enjoy using Circuit! There was a lot of manual, time consuming audio set up at first but I know they have introduced a bulk audio set up recently so I'm looking forward to using that. This would be a wishlist, but it would be great to see layers in buildings, or possibly 3D, sort of like showing the different floors so the pins that I know are on different levels of a building on the map feel more accurate. Review collected by and hosted on G2.com.

Outstanding customer service experience with an easy-to-use platform. Review collected by and hosted on G2.com.

What stood out to me the most about Circuit is how user-friendly and straightforward the platform was to work with. The tours are visually impressive, engaging, and interactive, and leave a strong impression on anyone who interacts with them. Also, their customer service support was outstanding. They were always quick to respond, professional, and truly supportive. Review collected by and hosted on G2.com.

We've gotten so many compliments from different departments across campus about the new virtual tour. It looks clean, we were able to customize almost everything into our branding, and it's very straightforward for us to continue editing and making changes as things come up. Review collected by and hosted on G2.com.

There were a few nitpicks we had about the user experience of the CMS, but we were able to bring those things up with our rep and she assured us that customer feedback is always taken into consideration when rolling out new updates. Not being able to drag and drop scenes when reordering them within a tour was a frustration for me! Review collected by and hosted on G2.com.

Circuit Virtual Tours has been a game changer for our online visitor experience and the first of its kind for our University! Combining 360 degree images, photo galleries and videos has allowed me to create an immersive experience for our online visitors, many of who are International.

From day 1, the Production days with their photographers on campus, to online check-ins with the team, to the user friendly CMS, it has been very straight forward & easy to implement. The Customer Service/Support Team is TOP-NOTCH! The Training Sessions have been invaluable and when I needed to refer to any help videos off hours, they were great. Once you get into the rhythm of building out your scenes the sky's the limit on what content you can share. This allowed for me to showcase not only our various Spaces on campus but to highlight our Student Experience and Campus Traditions. It allows for tour personalization as well as the freedom and ability to update our content as often as we need. It provides such an impactful way to tell the story of being a Johnny!

In addition, the Map feature has made for an easier visit experience, as we're able to provide directional links to our Visitors in our Registration Confirmation emails. This has spread beyond our Welcome Center and Events as our First Year Students are finding the map invaluable as well. The Self Guided Option has made for an easy to follow experience when we're unable to personally welcome students to campus.

If you're a SLATE institution, rest assured that this product has assimilated well with our system and we're able to track activity in a multitude of ways through the extensive Circuit Analytics Dashboard as well as in SLATE itself. The development team is incredibly receptive to suggested updates and I've actually seen topics I've brought to them benefit all users of the product. They are incredibly quick to address any bugs and are consistent in including their customers in focus groups to help shape the future updates of the product. I can't say enough good things about my user experience with the Circuit Team... Review collected by and hosted on G2.com.

The only downside is that we didn't find this product sooner! If I can provide this advice to new users, follow the lead of the Circuit Team. Utilize their guidance step by step and it will make for a smooth integration of the product into your business process. A little bit of attention to building each day, added up to an incredibly effective product that's enhanced our visitor's online experience tenfold. Review collected by and hosted on G2.com.

Having worked with other vendors in the past, the customer service, functionality, analytics access and ease of user updates are highlights of the Circuit platform for me.

Onboarding was extremely detailed and we received a lot of support as we worked through the process. While the set-up is time consuming, you're well-supported throughout — the Circuit team responded within the same day whenever we had questions, and provided ample help with getting our tour ready.

We've only been live for a short time but the feedback we've received from stakeholders as well as users has been nothing short of positive. Having access to fulsome analytics will also enable data-driven decisions and equips our stakeholders with the details they need. Review collected by and hosted on G2.com.

Our team has had a great experience so far with no downsides. Features have been easy to implement and we really appreciate having access to the CMS to make changes ourselves. No complaints! Review collected by and hosted on G2.com.

Great for creating detailed virtual tours. Review collected by and hosted on G2.com.

Back end can be tricky to navigate, though they plan to add this functionality. Review collected by and hosted on G2.com.

I have spent the past 6-9 months working with circuit. I was new to using CMS Systems, and quite hesitant. Turns out, I didn’t need to be! Circuit is INCREDIBLY user-friendly. Working with a small team, I was responsible for the build (adding copy, hotspots, or 2D images, adding branding, adding CTA's, ordering the tour, etc.) The training session and how-to articles were helpful… but most impressive was their team.

Their customer service leads are accommodating, personal, and a big help in moving the project forward. Their team was willing to work as fast or slow as we were when it came to launching and integrating the product. And our lead was always available for quick 10-minute calls if we had quick questions.

I can see how Circuit could easily be adaptable to real estate, automotive industry, tourism resorts or conference/event spaces, etc. and we are proud to support this Canadian company!

Choosing a university is a big and difficult decision. The Circuit virtual tour is an immersive, interactive, and an overall great resource for prospective students who want to explore our campus in depth or are unable to travel to campus. It will allow for students to connect with campus in a new way and to help them imagine what life as a King’s student could be like. Review collected by and hosted on G2.com.

It seemed there were multiple ways to reach the same page or to do the same action (sometimes in batches) ... so I went in a circle once or twice when getting familiar with the product. Review collected by and hosted on G2.com.

I love the ability to create multiple tours that live in one space for prospective students, parents and supporters to view and learn all about the UofGH campus! It is interactive and features hotspots, guide cards and even the ability to hear from a tour guide as you flip through multiple scenes. We know this tour will be popular with our international audience! Shoutout to Katherine at Circuit for all the help with building out the tour and helping us make changes. Circuit brought our campus to life with the vibrant 360 tour scenes and more! Review collected by and hosted on G2.com.

There were no downsides or anything we disliked about using Circuit. It took longer than we realized to map out what we wanted to be in the scene, move things around and complete the actual building process but Circuit was a big help! If we had any questions, we just sent our contact an email and they were able to respond quickly and book time for us to meet and troubleshoot! Review collected by and hosted on G2.com.

Circuit Virtual Tours is a powerful and easy to use platform that creates immersive and engaging digital experiences. The platform has a user-friendly content management system, a mobile-friendly front-end user experience, and a detailed analytics report that requires minimal set-up.

Located in Toronto, Canada, the York University School of the Arts, Media, Performance & Design (AMPD) uses Circuit Virtual Tours to engage global audiences and generate qualified leads to support strategic enrolment management (SEM) objectives.

With Circuit Virtual Tours, virtual visitors can step into dynamic spaces by viewing 360-degree photos of AMPD facilities, reading hot spots with key features, and watching videos of students in action. The virtual experience puts the learning opportunities available at AMPD on stage 24-7 for students around the world. Review collected by and hosted on G2.com.

No negative experiences to note. From start to finish, developing the Circuit Virtual Tour took four months for the York University School of the Arts, Media, Performance & Design (AMPD), from plotting out scenes and crafting the script to organizing photo shoots and curating media assets.

Throughout the process, Circuit Virtual Tours offered friendly, dedicated, and responsive support. It truly felt like a collaboration with a knowledgeable, passionate, and caring project partner.

Circuit Virtual Tours is attentive, and willing to listen and learn from clients. They proactively touch base, participate in brainstorming and solutioning sessions, and bring feedback back to their development team for consideration. For example, we identified that the 360-degree photos were not consistently optimized for social media preview cards. Within 2 weeks, the issue was resolved globally for all clients. Review collected by and hosted on G2.com.

Besides an incredible product, Circuit has a fantastic team. Working with them is always a great pleasure because they care about you and your needs and genuinely try to help when things are not going as expected. The interface, both on the editor and end-user sides, is easy to understand. After just one intro meeting, I could use the system without too much additional learning.

I also like that the platform is easily integrated with WordPress websites. We can add virtual tours to any landing page without any additional help. Review collected by and hosted on G2.com.

I would love to see the floor feature/several layers of maps. Other than that, the current solution already meets most of our needs as an international recruitment team. Review collected by and hosted on G2.com.