I use ChatWork for instant messaging, video calls, and easy file sharing, which supports external collaboration effectively. I appreciate having 24-hour support because it's reassuring that there's always support there when you need it. I also like the typing indicators, as they enhance the live and interactive feel of the platform. The automation tools are beneficial for handling routine tasks and routing chats efficiently. I find the analytics features helpful for tracking performance and gaining insights from chat data. The initial setup of ChatWork was very easy and didn't require much hard work. Review collected by and hosted on G2.com.

I find that ChatWork has limited features which can impact the user experience. I also have difficulties with the process of sharing files. The free plan is very limited, and the mobile app can seem quite outdated. Review collected by and hosted on G2.com.

I like how simple and organized ChatWork is. The clear chat rooms, easy file sharing, and built-in task management make communication quick and efficient. The initial setup was easy and straightforward, with minimal time needed to get started. Review collected by and hosted on G2.com.

Some features feel limited compared to other tools, and the interface could be more modern and customizable. Some advanced collaboration features feel limited, such as integrations with other apps and more flexible task tracking. The interface could be improved with better customization options, clearer notifications, and a more modern layout to make navigation easier. Review collected by and hosted on G2.com.

ChatWork is the seamless integration of chat and task management. Review collected by and hosted on G2.com.

The user interface feels a bit dated compared to other tools Review collected by and hosted on G2.com.

I use ChatWork for communication between team members, and it really helps to keep everyone in sync with an easy-to-use process. I love that it saves time by eliminating emails and other slower communication methods. The user interface is fantastic; it's user-friendly with no fancy settings, everything is crystal clear. The multiple threads and groups are super useful. Initial setup was easy and quick, especially with guidance from their support team. Review collected by and hosted on G2.com.

Sometimes feels laggy during loading old chats and no option to pin important messages. Review collected by and hosted on G2.com.

I like that ChatWork integrates group and 1:1 chats, video and voice calls, and file sharing all in one place. The free tier is impressive because it supports basic usage with up to 100 users and offers essential features. ChatWork is a solid communication tool for teams that want a simple all-in-one plus task solution without heavy complexity. It works well for small to medium teams. Review collected by and hosted on G2.com.

Fewer third party integrations than competitors which can limit work flow automation. Review collected by and hosted on G2.com.

I really like the simplicity of ChatWork. It's light and easy to use, which makes it stand out compared to other competitors. The app's straightforward nature means even beginners who aren't very tech-savvy can start without any confusion. Additionally, the initial setup was very easy and useful. Review collected by and hosted on G2.com.

I would say, the UI looks outdated, and ChatWork has basic features. When compared with other competitors, they have more advanced features. ChatWork lacks unique features and is limited to basic features. Review collected by and hosted on G2.com.

I like Chartwork because it is very simple and easy to use. It helps keeps conversation organized Review collected by and hosted on G2.com.

I really font have anything I can complain about this application Review collected by and hosted on G2.com.

ChatWork makes team communication incredibly smooth and organized. I love how everything—chats, tasks, file sharing, and video calls—stays neatly structured in one place. The interface is clean, intuitive, and easy for anyone to adapt to. Task management inside chat rooms is especially helpful, allowing conversations to turn into actionable items without needing separate tools. Overall, it truly boosts productivity and reduces back-and-forth confusion. Review collected by and hosted on G2.com.

There’s very little to dislike, but a more modern UI with advanced customization options would make the experience even better. Integrations with more third-party platforms could also enhance workflow automation. While these are minor areas of improvement, they don’t affect the core performance of the platform. Review collected by and hosted on G2.com.

Chatwork is best in terms of simplicity. It is as easy like using whatsapp or telegram. No hard integration and so less time to adopt. Secondly, it has free tier so that i can experiment before i buy. Lastly, it also has task management system so i dont need external application for assigning tasks Review collected by and hosted on G2.com.

UI is little old school. When you migrate from slack or Gchat to this, you may feel bit bored. Honestly, it cannot outbeat in terms of features offered by other giants but good for someone who want to start without price overhead Review collected by and hosted on G2.com.

I like ChatWork for its easy task management and tracking, which really helps in saving time and keeping projects on track. I enjoy the clean interface and the fact that there's less noise, which boosts team collaboration. The initial setup was very easy. Review collected by and hosted on G2.com.

Mobile app UX could be slicker, better integrations with other tools Review collected by and hosted on G2.com.