--- title: ChatWork Reviews meta_title: 'ChatWork Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 83 reviews by the users' company size, role or industry to find out how ChatWork works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 83 scale: '5' date_modified: '2026-08-07' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # ChatWork Reviews **Vendor:** ChatWork **Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Average Rating:** 4.3/5.0 **Total Reviews:** 83 ## About ChatWork Chatwork is a comprehensive business communication and collaboration platform designed to streamline team interactions and enhance productivity. By integrating real-time messaging, task management, file sharing, and video conferencing into a single, user-friendly interface, Chatwork eliminates the need for multiple tools, facilitating seamless collaboration among team members. Its intuitive design and robust features make it an ideal solution for organizations seeking to improve internal communication and project management efficiency. Key Features and Functionality: - Chat: Engage in direct messages or group chats, with options to mark important conversations and search messages by keywords. - Task Management: Assign tasks to yourself or colleagues, set deadlines, and track progress to ensure accountability and timely completion. - File Sharing: Upload, preview, and download various file formats, including documents and images, directly within the chat interface. - Video Calling: Conduct face-to-face meetings with group video calls, share screens, and collaborate effectively, even on mobile devices. - Contact Management: Easily add contacts via email or Chatwork ID, manage invitations, and organize your network efficiently. - Notifications: Customize notifications with on-screen alerts, sound, and email options to stay informed about important updates. - User Management: Add new users, manage member information, and organize groups to maintain a structured communication environment. Primary Value and Solutions Provided: Chatwork addresses common challenges in workplace communication by reducing reliance on emails and meetings, thereby saving time and enhancing collaboration. Its integrated task management ensures that responsibilities are clearly defined and monitored, preventing oversights. The platform's secure environment, with features like SSL encryption and AES256 file encryption, ensures that all communications and data remain protected. By offering a centralized hub for messaging, task tracking, file sharing, and video conferencing, Chatwork simplifies workflows and fosters a more connected and efficient team dynamic. ## ChatWork Pros & Cons **What users like:** - Users find ChatWork's **ease of use** impressive, making collaboration and task management straightforward and efficient. (14 reviews) - Users value the **effective communication** capabilities of ChatWork, enhancing collaboration while reducing reliance on email. (12 reviews) - Users find the **setup easy** with ChatWork, appreciating its intuitive interface and minimal training requirements. (11 reviews) - Users value the **easy file sharing** in ChatWork, enhancing collaboration and simplifying communication for teams. (7 reviews) - Users appreciate the **simplicity and organization** of ChatWork, making communication efficient and streamlined for their teams. (7 reviews) - Users appreciate the **seamless team collaboration** in ChatWork, enhancing productivity and simplifying communication across projects. (7 reviews) - Organization (6 reviews) - Task Management (6 reviews) - Customer Support (3 reviews) - Customization (3 reviews) **What users dislike:** - Users note **integration issues** due to fewer third-party options, which limits potential workflow automation capabilities. (7 reviews) - Users find ChatWork has **limited features** compared to competitors, making the experience feel outdated and less exciting. (6 reviews) - Users note the **limited customization** options in ChatWork, wishing for a more modern and flexible user interface. (5 reviews) - Users are frustrated by the **missing features** in ChatWork, affecting usability for detailed discussions and message management. (5 reviews) - Users find **limited options** in ChatWork, making it challenging for complex discussions and restrictive for group collaborations. (3 reviews) - Lack of Clarity (2 reviews) - Slow Loading (2 reviews) - Difficult Navigation (1 reviews) - Users find ChatWork's pricing to be **expensive** compared to other collaboration tools, affecting their overall value perception. (1 reviews) - Users report **file sharing issues** that hinder easy access to information and complicate the user experience on ChatWork. (1 reviews) ## ChatWork Reviews ### 1. One of the best and creative app to work with remotely working Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Manjusha L. | onsultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about ChatWork?** Chatwork offers a space for me and my colleagues to send messages. It's easy to maneuver and send messages. I use it to communicate with our Relations executives and train them online as they work from remote offices. We find work easier using this tool. **What do you dislike about ChatWork?** Sometimes the app takes a few seconds to open but that also depends on our system Internet connections. It would be great if this area would be taken under Improvement. Besides everything it has a user-friendly UI. **What problems is ChatWork solving and how is that benefiting you?** We are around 20 of us using it for sharing our weekly and daily reports and it gives an easy-to-use feeling where our chats and files uploaded are secure. We communicate through Chatwork even about the meetings scheduled on a timely basis and it is a more efficient way to communicate through it. ### 2. ChatWork: Business Instant Messaging GOAT **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy A. | IT Operations Engineer II, Construction, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about ChatWork?** ChatWork combines task management, BIM and live chat tools under one roof. **What do you dislike about ChatWork?** Never have I had sny aspect that left me speechless while using ChatWork. **What problems is ChatWork solving and how is that benefiting you?** Messages are encrypted by SSL protocol. Task management. File sharing and BIM. ### 3. Easiest way to collaborate in a workspace **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about ChatWork?** It's easy to understand and makes files and data sharing much easier **What do you dislike about ChatWork?** The lack of being able to create nunced groups **What problems is ChatWork solving and how is that benefiting you?** Helping us in simplying work place messaging and file sharing ### 4. Chat to work for all groups and people || cons and pros **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2022 **What do you like best about ChatWork?** It's good for all communicate with in the company Simple to use like tagging the recipient of a message in a group chat. Enabling me to pick out, copy, or quote the message and attach it to your reply. Access to all messages from the group chat's beginning, even if you join in the middle. **What do you dislike about ChatWork?** It is not open for large number of group chats. You can only join a certain number of group chats. And that's the challenging aspect of utilising the application because we need to join numerous different group chats. To join, you must first upgrade your subscription. **What problems is ChatWork solving and how is that benefiting you?** Communication across the different community is good we can share our thought in a different community in the same company. It is easy to manage the events is going to be happen in organisation. ### 5. Whatever you do for teamwork commmunication, ChatWork will do **Rating:** 4.0/5.0 stars **Reviewed by:** Sanjaya P. | University Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about ChatWork?** Simple yet precisely solve the problem. The best feature of this software is the files folder because with this tool you can view all the files without hassle. Compared to other "free" team communication software, I find this software should be in top tier. **What do you dislike about ChatWork?** Lack of sticker and custom emoji, even professionals need some funny cat for a few ocasion to help break the ice a little bit, with custom emoji and even sticker, can be a plus for this really good software. **Recommendations to others considering ChatWork:** if you want simple and powerful software for your small or medium business, even it profit or non-profit business, this software will allow you to use all functions regarding team communication, and most importantly it can be free. **What problems is ChatWork solving and how is that benefiting you?** with ChatWork, my problem with the team about internal communication is solved. With that, we managed to save as little as 5% from the monthly budget just for the chat. all staff can track their due seamlessly. ### 6. Chat work review **Rating:** 5.0/5.0 stars **Reviewed by:** Satish Kumar E. | Devops architect , Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2022 **What do you like best about ChatWork?** Chat work is the one of the best application which i have used for messaging its User interface is very cool and very easy to interact with the users and it's cool features gives me to work effectively while interacting. **What do you dislike about ChatWork?** There is Nothing to dislike in the application everything seems tobe good and there are some technical updates to be done **Recommendations to others considering ChatWork:** I would recommend chat work application who want best messaging application for there organization. **What problems is ChatWork solving and how is that benefiting you?** User interface is very cool and very easy to interact with the users and it's cool features gives me to work effectively while interacting. ### 7. A structured way to converse and work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about ChatWork?** Organizing tasks and assignments and being able to prioritize. It was also interesting to see the files encrypted by the AES algorithm. **What do you dislike about ChatWork?** It needs more unique features to stand out. **What problems is ChatWork solving and how is that benefiting you?** I think being able to manage individual members is very interesting. And I like being able to assign tasks mid-meeting. ### 8. Group Chat Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Ankit K. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2022 **What do you like best about ChatWork?** Chatwork provides free trail so user can have the hands on. It's very easy to invite the team members and start the collaboration. Also sharing of large files is an added advantage. **What do you dislike about ChatWork?** Display of the status whether user is online would have been better. Chats are not in the form of threads. User interface needs a better layout. Also search in the old chats can be improved. **What problems is ChatWork solving and how is that benefiting you?** We are using ChatWork to discuss and collaborate within and outside the teams. It's easy to share the files also. Also, you can share some information to yourself which can act as a to-do note. ### 9. ChatWork **Rating:** 4.0/5.0 stars **Reviewed by:** Nitu Y. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about ChatWork?** It is easy to understand and secure to use. **What do you dislike about ChatWork?** Nothing is like that which will be disliked. **What problems is ChatWork solving and how is that benefiting you?** Communication services are awesome. ### 10. Collaboration made simple **Rating:** 4.5/5.0 stars **Reviewed by:** Aviral G. | Lead Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about ChatWork?** ChatWork is easy compared to Teams thay we used before. It has easy interface and quick connectivity options that helps in increasing team productivity. **What do you dislike about ChatWork?** File sharing is not easy, screenshot copued sent as file unlike other messaging apps **What problems is ChatWork solving and how is that benefiting you?** We were looking for clean and easy to use chat app for our teams. ChatWork is fast, easy and quick to use. ### 11. Best Way to meet and chat **Rating:** 5.0/5.0 stars **Reviewed by:** Prabhat S. | Application Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about ChatWork?** ChatWork has everything that an organization needs. Best interaction platform for the team to manage the projects. **What do you dislike about ChatWork?** There is a lot of room for improvement. Working on User Interface is the best way to enhance the application. **What problems is ChatWork solving and how is that benefiting you?** Working on a team project. Every member of the team can provide input and this also enhance productivity. ### 12. It was really good, I like the interface, really helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about ChatWork?** I thought the itnerface was really good and did a good job at guiding me. **What do you dislike about ChatWork?** Support team was a bit rude but thats the only thing ai could think or **What problems is ChatWork solving and how is that benefiting you?** It really helped with what I needed to do and did a good job ### 13. a great addition to the project management tools **Rating:** 4.5/5.0 stars **Reviewed by:** Johanna K. | Online Casino Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about ChatWork?** We are incredibly happy about this type of software. Our online casino office has been using ChatWork since the beginning of the pandemic. This has enabled us to work closely on projects while being spread all over the world. **What do you dislike about ChatWork?** At the moment, everything is very well organized and this solution offers many advantages. **What problems is ChatWork solving and how is that benefiting you?** Particularly intensive projects that require a lot of guidance. ### 14. Online Collaboration Tool for Internal and External teams **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about ChatWork?** I was able to setup a Group, Invite team members and start collaborating. Ability to share large files was also helpful. The free trial version helps in quick prototype of the product. **What do you dislike about ChatWork?** It would be nice to also have video chat capabilities as a future roadmap. **What problems is ChatWork solving and how is that benefiting you?** Online Collaboration Tool for Internal and External teams. Avoid using emails. ### 15. Chatwork is my chatting partner **Rating:** 4.5/5.0 stars **Reviewed by:** pallav b. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about ChatWork?** I like ChatWork because of its remarkable features and easy User Interface like Assign tasks within the chat screen, Task management for a group and individual, Group video chat, and what I like the most is the security (All information encrypted by SSL Protocol). **What do you dislike about ChatWork?** Sometimes its chat is a mess to me. Unlike other platforms, it does not convert chat into threads, and It leads to mishappening sometimes because it is very hectic to handle that vast amount of unread messages. **What problems is ChatWork solving and how is that benefiting you?** 1. Secure way to communicate 2.Task management and organization within the chat 3.Good Quality of video through meetings everything is in one place makes my day. ### 16. Communicate Globally **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about ChatWork?** This is the best application to use for business purpose and communication global to help the teams and increase the productivity and it help us allot to handle the clients. **What do you dislike about ChatWork?** To use Chatswortk it take a time to understand the UI other things as of now I'm good with all of it **Recommendations to others considering ChatWork:** As I used this application so highly recommended to the person who need to communicate to clients offshore and handling them so very help us. The feature also very good and quality is also very well. To use this application it gave us an notification and file sharing options. And the quality of video and audio conference is good. **What problems is ChatWork solving and how is that benefiting you?** This help us me to work Offshore because my work is to communicate to the US customers so it help allot in my daily lives ### 17. some points on Chatwork **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek A. | Data & Management information system Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2021 **What do you like best about ChatWork?** The app is very simple to use and very easy to install. You can also view your projects and tasks while you are on call. Security level is also high. **What do you dislike about ChatWork?** You can not joined to several groups but you can share the files and it get slows when large number of messages comee **What problems is ChatWork solving and how is that benefiting you?** It was not easy to coordiater with my team members when I was on call or some teem meeting but now we can do it easily the help of Chatwork ### 18. Chatwork : Why should you use it. **Rating:** 5.0/5.0 stars **Reviewed by:** Manuj J. | Graduate Engineering Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about ChatWork?** Chatwork is free to invite, video calls, file transfer, and many more features, all in safe business encryption. **What do you dislike about ChatWork?** The messages that one would forget to read really get lost, and new notifications pile up, and there is no good feature to find the old unread message. **What problems is ChatWork solving and how is that benefiting you?** The best thing about Chatwork is we can see exactly when and with whom we shared any file and how they reacted to it. ### 19. Quicker Team Communication - No Email **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2021 **What do you like best about ChatWork?** I like the essential functionalities Chatwork gives me at work, empowering me to share documents effectively with my great team, and have discussions on video calls. Its task the management features have helped supervisors track the jobs done thus improved the speed at which tasks get completed at work. Also, juniors can track jobs assigned. I am also able to use Chatwork across different operating systems and different devices, thereby providing me with ease of access; which is a key factor in the modern workplace, where staffs are never static. Chatwork is the way to go. **What do you dislike about ChatWork?** if they do something with the User Interface, then I believe email will no longer be used. **What problems is ChatWork solving and how is that benefiting you?** keeping track of conversations is easier than using email as a tool at work. Its ease of use is superb. ### 20. The best business chat platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge C. | Gerente de activos informáticos, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about ChatWork?** One of the aspects that caught my attention about this application is that it is designed for small non-technical businesses, which allows various teams to share knowledge and exchange ideas. It has been very useful to me on a professional level, and I have been using it for more than 3 years. It gives me the ease of managing my text contacts in a simple and efficient way, and I have been able to share files securely and reliably. For the reasons mentioned above, I like and am satisfied with using this instant messaging application. **What do you dislike about ChatWork?** In the time I've been using this application, I haven't found an aspect that I could disparage or dislike. This application is simple, dynamic, functional, and for these reasons, I won't review anything I don't like about this messaging tool. **Recommendations to others considering ChatWork:** There are quite a few instant messaging applications currently on the market, but in reference to Chatwork, I recommend it for the following reasons: - It is an application where I can share abundant files in an expeditious and simple manner, it has powerful multimedia support with high clarity and quality to carry out video calls in real time. I want to conclude by saying that its use at the business level is very gratifying, this application has adapted to my needs and those of my colleagues in a very optimal and productive way. For the reasons mentioned above, I TOTALLY RECOMMEND IT. **What problems is ChatWork solving and how is that benefiting you?** The design it has for the company has been very beneficial to me, I am using it and always echo for my environment to use it. In my work environment, many of us have this tool, for the simple reason that we are communicated in real-time about the aspects that concern us on the business and professional level. Without a doubt, I solved the issue of communications via text messaging. Regarding the benefits, I will refer in general terms, its functionality is quite impressive, very versatile when sending complex messages, it is easy to use, and the download is very simple. It also has a shared screen, where I have been able to make video calls, with high quality and quite striking clarity. This is what I will highlight in response to this question. ### 21. The most complete platform for chatting **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. | Ingeniero de software, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2020 **What do you like best about ChatWork?** It is evident that nowadays the rise in the topic of communications has been very impactful. There is a great variety of instant messaging services. For more than 3 years, on the recommendation of a family member, I started using Chatwork and it has truly been very satisfying. I have been able to stay in touch via text messages without many setbacks or inconveniences. Similarly, I manage my text contacts in a much more pleasant and simple way, and I have shared files much more securely. In short, I like this tool. **What do you dislike about ChatWork?** Despite the fact that there are many reasons why I have said that I like this tool, I will tell you about something in particular that I do not like about this application, which is related to cybersecurity when we implement it for global group chats, there should be a bit more restriction in this regard. **Recommendations to others considering ChatWork:** I recommend it for the following reasons: -I can share abundant files quickly and easily. -It has powerful multimedia support It has high clarity and quality for making video calls. And to conclude, I highlight that in my work and business environment, we use it because it is the one that has best adapted to our business requirements, for the aforementioned reasons. **What problems is ChatWork solving and how is that benefiting you?** As I mentioned earlier, there are many platforms for communication, however, it is important to choose the right one according to the needs of the case. In my particular case, I have used it in global group chats for business purposes and it has been very useful, I have been communicating in real time without any setbacks, it has been effective for me. As for the benefits, they are numerous, I will mention some; Its functionality is quite high, very versatile for sending complex messages, easy to use, and its download is simple. I also say that I used it with much satisfaction as a shared screen, I made video calls, with impressive clarity and quality. This is what I will highlight in this regard. ### 22. Best service to communicate and assign tasks in a workplace **Rating:** 4.5/5.0 stars **Reviewed by:** Pyae W. | Quality Assurance Quality Control, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about ChatWork?** assigning tasks has never been so easy. You can even quote/refer to a message and turn them into a task and assign it to someone. You won't lose those privileges even if you're using ChatWork App on a smartphone. And you get to use unique and exclusive, as well as fun emotes while chatting. That's very neat. **What do you dislike about ChatWork?** There is no user online status display. That is bad. **Recommendations to others considering ChatWork:** Give it a try. You will find something unique and useful. **What problems is ChatWork solving and how is that benefiting you?** As you can even send yourself something and make use of it as a note and then quote and use it again inside the workplace, the problem of forgetting to keep track of your tasks and projects is ultimately solved. ### 23. ChatWork`the best for communicate with your partner` **Rating:** 5.0/5.0 stars **Reviewed by:** holan m. | Software Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2018 **What do you like best about ChatWork?** from the day that Chatwork was introduced to me by father in law until now i have always been a fan .2 years and counting your web interface is the only tool we use for communication and file transport .which is very essential for someone with an online job like me,whose employer is overseas.with the mobile App i am able to utilize Chatwork`s functionality even when i am out of the house and away from my PC! **What do you dislike about ChatWork?** to be honest there is one thing i noticed with the `quote`function though in the web version you can select which part you`d like to quote but in the app all text in the respective message box is selected for quoting its a little tasking to manually edit the HTML tags if you want to omit some parts of the message **Recommendations to others considering ChatWork:** i highly recommend Chatwork to everyone! its very good and anyone can use it very easily! **What problems is ChatWork solving and how is that benefiting you?** communicate with my partners very easily and exchanging information ### 24. Secure group chat service **Rating:** 4.5/5.0 stars **Reviewed by:** Mariela B. | Ingeniero de sistemas, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2018 **What do you like best about ChatWork?** Chatwork allows companies both large and small offers in addition to the common services of a group chat other tools such as the exchange of various files, video calls, among others, in real time allowing greater effectiveness and speed at work. In the same way, another advantage is that it can be installed in various operating systems such as Windows, Android, Mac, iOS; this installation goes from the free plan to the commercial one, it varies according to the number of contacts, the number of rooms, the storage capacity, video calls, etc. Likewise, it allows the administrator to organize the chat by room and / or tasks. Offering a high security. **What do you dislike about ChatWork?** The contra of this program are few if it is specified before each member the objective of it, that is to say that it is used for labor purposes, given that in many cases tends to distort the objective for which it was created. For large organizations it is necessary that they have the commercial service, that is, payment because it will allow them to better organize their contacts, storage and other necessary functions given the volume they handle. **Recommendations to others considering ChatWork:** Highly recommended for its safety and effectiveness. Chatwork has accelerated many tasks that previously caused delays in the organization. **What problems is ChatWork solving and how is that benefiting you?** Highly recommended for its safety and effectiveness. Chatwork has accelerated many tasks that previously caused delays in the organization. It has resolved the allocation of tasks more efficiently. ### 25. chat work to quickly solve problems without waiting e mails **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2018 **What do you like best about ChatWork?** chat work allows me to communicate in a more direct way, with all the elements and tools that the social network Facebook has, it also allows me to send messages, participate in a chat, create groups, watch videos and download all kinds of documentation, it is great utility to communicate with groups of people in my area of ​​work who think of different topics and are entertained even with tools such as video chat and sending links to see other pages, criticize them and give them a like **What do you dislike about ChatWork?** chat work requires a synchronization, although the sessions can be recorded and made available to those who have not been able to attend, the value of this tool is usually immediacy, if the session is delayed in time or too many users are added, there may be a sensation of disorder and it is easy for the experience to be counterproductive, it also requires brief and rapid interventions, which is contraindicated in contexts in which reflection is required because there may be a tendency to superficiality in the analysis of the issues to be addressed **Recommendations to others considering ChatWork:** Excellent tool for communication, a very simple tool and at the same time super powerful for all the functionalities it carries. **What problems is ChatWork solving and how is that benefiting you?** chat work has chat, call and video options and also has tools to measure performance and compare results related to my work, it is also beneficial because with it important information is shared through the news section, improve work and use live video to share information more immediately, directly and authentically. ### 26. Review for ChatWork **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew C. | Research Assistant, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2018 **What do you like best about ChatWork?** Most of the time I prefer to just use chatwork to connect with my colleagues immediately, rather than using email. The best feature that I like is the ability for someone to be able to post comments on a photo/video we share with the group. That helps in collaborative development, and that is the primary reason we all prefer this over email or Slack etc is because of the aforementioned feature, its ease of use and mobility. **What do you dislike about ChatWork?** I've had issues in getting notifications delayed sometimes and allows a limited number of people to join the channel. **Recommendations to others considering ChatWork:** It is a simple interface but still very effective, which is why I recommend others to check it out. **What problems is ChatWork solving and how is that benefiting you?** I often use it to communicate with my colleagues, mostly for informal but still work-related parts. This is also great for setting them with reminders for a task etc. I have enjoyed using ChatWork. ### 27. Very interesting to avoid emails **Rating:** 4.5/5.0 stars **Reviewed by:** Jose Antonio G. | Gerente, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2018 **What do you like best about ChatWork?** Very modern, intuitive interface and free program, except if you want to acquire more cloud space. Includes instant messaging, task management, video call, and cloud file storage with a capacity of up to 10 GB. **What do you dislike about ChatWork?** It can become a bit useless due to the supremacy of WhatsApp and Telegram. **Recommendations to others considering ChatWork:** We must try more alternatives to the traditional applications like Whatsapp and Telegram in case they become unusable or uninteresting one day. **What problems is ChatWork solving and how is that benefiting you?** I have tried this new "associative" network more focused on the business world to see if we could have alternatives to WhatsApp and Telegram when managing resources and the social media section. ### 28. Easy to manage and explain **Rating:** 4.5/5.0 stars **Reviewed by:** Amber V. | BGCO IRT Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2018 **What do you like best about ChatWork?** I really enjoy the collaboration feature of this software application. It was very integrate into my daily work schedule. **What do you dislike about ChatWork?** The most frustrating and difficult. feature of this software program is that the file sharing functionality is not user friendly therefore, it is difficult to explain to new employees. **Recommendations to others considering ChatWork:** be sure to understand the file sharing **What problems is ChatWork solving and how is that benefiting you?** I use the group/video chat feature. This has essentially eliminated my need to travel to business meeting or conference sessions. ### 29. Wonderful communication tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | IT Desktop support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2018 **What do you like best about ChatWork?** It is a wonderful tool to communicate with either client or colleagues. **What do you dislike about ChatWork?** Nothing we don't like about this wonderful tool. **What problems is ChatWork solving and how is that benefiting you?** It improve our communication issue we have before we our colleagues. ### 30. It’s great and easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2018 **What do you like best about ChatWork?** I like best how it lets me and my coworkers talk to east other efficiently and it has great running and processing **What do you dislike about ChatWork?** I don’t like the style of the website for Chatwork is **Recommendations to others considering ChatWork:** It’s a great product **What problems is ChatWork solving and how is that benefiting you?** We solve the communication problem with chatwork and we have realized the benefits of its great easy to use network ### 31. Fine product for free Chrome Extension **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2018 **What do you like best about ChatWork?** Easy to use and obviously built to integrate nicely with industry leading Chrome browser **What do you dislike about ChatWork?** It's a little bare bones, but this is fine as long as it gets the job done and is a free product! **Recommendations to others considering ChatWork:** When Outlook, Dropbox, and other collaboration tools start to fill up - this will certainly get the job done! **What problems is ChatWork solving and how is that benefiting you?** Team collaboration for projects with partners at other agencies. Easier tracking than numerous emails in Outlook ### 32. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2017 **What do you like best about ChatWork?** It's easy to communicate through the remote team. **What do you dislike about ChatWork?** The task assignment is like a big note pad. I prefer to have a todo list with check box. **What problems is ChatWork solving and how is that benefiting you?** Working with a remote team ### 33. Chatwork is helpful for my work **Rating:** 4.0/5.0 stars **Reviewed by:** Le T. | Technical Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2016 **What do you like best about ChatWork?** I recently switch to use ChatWork for my works from Skype. I can do everything same with skype. In additional, I can mention someone in my chat. I also can create a task and assign people in my team to follow. I can share files and it is hold on server to re-access later. I also can find old chat easy. It have mobile app so i can access it everywhere. **What do you dislike about ChatWork?** It doesn't support call. May it need add function that I can tag a chat to a category so I can filter more easy. Manage member and assign member's role is not good now because UI is hard to use. **Recommendations to others considering ChatWork:** This product is suitable for software development and some working that need more communicate. We don't need to sit together to contact with member teams. **What problems is ChatWork solving and how is that benefiting you?** I'm using ChatWork for my software development process. Our team communicate via Chatwork during development. It save time for team compare to using Skype. ## ChatWork Discussions - [Is Chatwork safe?](https://www.g2.com/discussions/is-chatwork-safe) - 2 comments - [View ChatWork pricing details and edition comparison](https://www.g2.com/products/chatwork/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+19%3A05%3A04+-0500&secure%5Bsession_id%5D=0448c1bd-a5a7-4ebd-aea6-a2943162db99&secure%5Btoken%5D=b3bdbdecb931e42649ed56c03d37984561130ae2b3cb10d82790f030b5a123d8&format=llm_user) ## ChatWork Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Business Instant Messaging** - File Sharing - Notifications - Search - Screen Sharing - Alerts/Notifications **Business Instant Messaging ** - Audio Conferencing - Video Conferencing - Two-Way Audio & Video - Conferencing **Business Instant Messaging** - Mobile Application - Web Application - Third-Party Integrations - Active Directory Integration **Generative AI - Business Instant Messaging** - Text Summarization **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation - Generative AI **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Group Messaging - Bulk Send - Meeting Management - Mobile Access - Rich Text Editor - Role-Based Permissions - Discussions/Forums - Transcripts/Chat History - Contact Management - User Management - Message Recall - Canned Responses - Document Storage - Collaboration Tools - Activity Dashboard - Reporting & Statistics - Multi-Channel Communication - Workflow Configuration - Single Sign On - Access Controls/Permissions - Task Management - Reminders - Read Receipts - @mentions - API - AI Copilot - Real-Time Chat - SSL Security - Data Import/Export - Email Management - Search/Filter - Secure Data Storage - Activity Tracking - Broadcast Messaging - Customizable Branding - Drag & Drop - Commenting/Notes - Employee Database - One-to-One Messaging - Event Calendar - Tagging - Customizable Templates - Real-Time Updates - Employee Photos - Mobile Alerts - Engagement Tracking - Blogs ## Top ChatWork Alternatives - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,502 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,638 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (348 reviews)