Chatspell Reviews & Product Details

Air traffic control is literally perfect when it comes to participating with website visitors in direct chats. There is this feeling of having a virtual assistant act as my customer service representative and at the same time keep it a convenient part of my easy to use Slack workspace. Review collected by and hosted on G2.com.

Sometimes visitors on the website send a message, which may not be read amongst the thousands of Slack notifications being received. It would be interesting if there was a way to sort out chats from highly prior ones or get an aleart when high-priority message has been written. Review collected by and hosted on G2.com.

Installation is a breeze. If you already use Slack, this works extremely well in adding a live chat feature on to your website. Review collected by and hosted on G2.com.

I didn't see any way to remove the Chatspell branding. The branding is fairly minimal and is only on the initial screen when the user first starts their chat. The customization of the widget seems to be non-existant, but it looks pretty good out of the box. Review collected by and hosted on G2.com.

What i like most about is the efficiency of the tool. The tool also integrates well with other third party application making it ideal for collaboration. Everything about the tool works like margic. Review collected by and hosted on G2.com.

Nothing is least useful in the tool. Not encountered any challenge. Review collected by and hosted on G2.com.

Chatspell has features that helps companies capture customers, where it engages them in the form of a customer support.

The software has a simple and easy to use dashboard, where conversations are saved automatically. Further, notifications are shared in realtime, and this helps in offering assistance in real time. Review collected by and hosted on G2.com.

The platform is offered free, and it swiftly integrates with other communications platforms, hence, there is no challenge or operational concerns. Review collected by and hosted on G2.com.

Chatspell is one of the amazing AI-integration, we can use in every kind of work whether it is professional or day to day life etc. The live open AI chat integration win my heart everytime. It is very easy to use, integrate and implement. It also has great customer support facility. The most amazing thing it has 14 days of free trial that makes you dilema free whether you should worth of or not. Review collected by and hosted on G2.com.

I think its little bit costly that I personally not feel so much worthy. Other wise its good, I don't feel anything else that i can dislike about it. Review collected by and hosted on G2.com.

I find Chatspell to be a poor platform with a higher price tag. It needs to provide a free trial option. Does not allow some customization for the chat widget. There are issues and room for improvement in customer support. Review collected by and hosted on G2.com.

It would be better if provided language options and made integration easier for technical users. Compared to chat software Chatspells user interface is not as user friendly which make communicating with customers difficult. Review collected by and hosted on G2.com.

What I like most about the tool is its integration with slack. It makes response to website ticket easier and timely. The tool also has a ticketing management that helps to sort different tickets depending on urgency. It has many features such as text to speech. Review collected by and hosted on G2.com.

No such a major dislike but would let them work on text to speech particularly when translation is involved. Review collected by and hosted on G2.com.

Chatspell is the easy to integration,implemented with Slack. this make my communication easy and simplified to engage with web visitors via Slack. Review collected by and hosted on G2.com.

Nothing much just that it does not support all languages. Review collected by and hosted on G2.com.

Best live chat app till now. i use it every day in my office I use it. With just one click I can able to install it my Slack. it provides the best features like saving my conversion and giving me notifications when I need them. customer support from them because it is really good. Review collected by and hosted on G2.com.

It does not provide multiple languages. also need more features on Slack like a telegram feature to send images to convert text. suggest new things. auto writing, schedule messaging. Review collected by and hosted on G2.com.

It's an interactive live chat platform that's easy to use. What I like most about the tool is that you are able to chat with everyone regardless of the language barrier. It supports multiple languages. The support team are also willing to assist when one is stuck. Review collected by and hosted on G2.com.

The translation is not 100% accurate especially on the grammar part. Review collected by and hosted on G2.com.