--- title: ChatGPT Reviews meta\_title: 'ChatGPT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2851 reviews by the users' company size, role or industry to find out how ChatGPT works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 2851 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- ### ChatGPT Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find ChatGPT's **ease of use** refreshing, streamlining complex tasks and enhancing daily productivity effortlessly. [(782 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153461&qs=pros-and-cons#reviews) Users love the **quick and conversational responses** from ChatGPT, making information access seamless and efficient. [(735 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153109&qs=pros-and-cons#reviews) Users find ChatGPT to be a **helpful creative assistant** , enhancing productivity with fresh ideas and effective solutions. [(524 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153765&qs=pros-and-cons#reviews) Users value the **time-saving capabilities** of ChatGPT, enhancing productivity and streamlining workflows across diverse tasks. [(312 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153390&qs=pros-and-cons#reviews) Users find that ChatGPT's **time-saving capabilities** streamline their workflows, enhancing creativity and productivity in design tasks. [(311 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152912&qs=pros-and-cons#reviews) Users note the **limitations in accuracy and source referencing** of ChatGPT, requiring occasional verification with external tools. [(353 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1155025&qs=pros-and-cons#reviews) Users find the **context understanding** of ChatGPT lacking, leading to confusion and repetition during conversations. [(333 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153532&qs=pros-and-cons#reviews) Users are frustrated by the **limited context window** in ChatGPT, hindering its ability to process extensive inputs effectively. [(284 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152797&qs=pros-and-cons#reviews) Users experience **inaccuracy** in ChatGPT, noting repetitive responses and occasional poor understanding of complex topics. [(245 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152936&qs=pros-and-cons#reviews) Users face **inaccurate responses** from ChatGPT, often requiring rephrasing for better context and clarity in answers. [(154 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153705&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ChatGPT ##### 1. Ease of Use Users find ChatGPT's **ease of use** refreshing, streamlining complex tasks and enhancing daily productivity effortlessly. [ See 782 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153461&qs=pros-and-cons#reviews) See Related User Reviews ![Rahul c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul c.") RC Rahul c. Mid-Market (51-1000 emp.) 5.0/5 "The best assistant which help me create content." What do you like about ChatGPT? I use chatgpt for many purposes because of its formation and easy to create content and I can easily create schedules and time table in many formats. ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. Small-Business (50 or fewer emp.) 4.5/5 "A handy assistant in your pocket" What do you like about ChatGPT? I love the ChatGPT vastly simplify and speeds up every day admin tasks and data analysis. I love that it can research things for me and synthesise lar ##### 2. Useful Users love the **quick and conversational responses** from ChatGPT, making information access seamless and efficient. [ See 735 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153109&qs=pros-and-cons#reviews) See Related User Reviews ![Rahul c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul c.") RC Rahul c. Mid-Market (51-1000 emp.) 5.0/5 "The best assistant which help me create content." What do you like about ChatGPT? I use chatgpt for many purposes because of its formation and easy to create content and I can easily create schedules and time table in many formats. ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. Small-Business (50 or fewer emp.) 4.5/5 "A handy assistant in your pocket" What do you like about ChatGPT? I love the ChatGPT vastly simplify and speeds up every day admin tasks and data analysis. I love that it can research things for me and synthesise lar ##### 3. Helpful Users find ChatGPT to be a **helpful creative assistant** , enhancing productivity with fresh ideas and effective solutions. [ See 524 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153765&qs=pros-and-cons#reviews) See Related User Reviews ![German F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "German F.") GF German F. Mid-Market (51-1000 emp.) 4.5/5 "Great IA for any use" What do you like about ChatGPT? Chatgpt allows me to have a personalized assistant every day, which helps me perform all my daily tasks, both work-related and personal. ![Mariyah D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariyah D.") MD Mariyah D. Small-Business (50 or fewer emp.) 5.0/5 "Love Everything About ChatGPT" What do you like about ChatGPT? I love everything about my ChatGPT, and I mean everything. Okay, I just wish it was free… but other than that, everything else is great. ##### 4. Time-saving Users value the **time-saving capabilities** of ChatGPT, enhancing productivity and streamlining workflows across diverse tasks. [ See 312 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153390&qs=pros-and-cons#reviews) See Related User Reviews ![Rahul c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul c.") RC Rahul c. Mid-Market (51-1000 emp.) 5.0/5 "The best assistant which help me create content." What do you like about ChatGPT? I use chatgpt for many purposes because of its formation and easy to create content and I can easily create schedules and time table in many formats. JV James V. Mid-Market (51-1000 emp.) 5.0/5 "Fast, Versatile, but Needs Precision" What do you like about ChatGPT? I use ChatGPT for everything possible, especially work-related tasks like brainstorming, reviewing documents, putting together draft reports, and cond ##### 5. Time-Saving Users find that ChatGPT's **time-saving capabilities** streamline their workflows, enhancing creativity and productivity in design tasks. [ See 311 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152912&qs=pros-and-cons#reviews) See Related User Reviews ![Rahul c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul c.") RC Rahul c. Mid-Market (51-1000 emp.) 5.0/5 "The best assistant which help me create content." What do you like about ChatGPT? I use chatgpt for many purposes because of its formation and easy to create content and I can easily create schedules and time table in many formats. ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. Small-Business (50 or fewer emp.) 4.5/5 "A handy assistant in your pocket" What do you like about ChatGPT? I love the ChatGPT vastly simplify and speeds up every day admin tasks and data analysis. I love that it can research things for me and synthesise lar ### 5 Cons or Disadvantages of ChatGPT ##### 1. AI Limitations Users note the **limitations in accuracy and source referencing** of ChatGPT, requiring occasional verification with external tools. [ See 353 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1155025&qs=pros-and-cons#reviews) See Related User Reviews JR Jack R. Small-Business (50 or fewer emp.) 3.0/5 "Great for Study, But Needs Math Improvements" What do you dislike about ChatGPT? I find that ChatGPT is not good at mathematics, especially for solving number problems in really deep finance questions. Even though it has improved a DM Dev M. Mid-Market (51-1000 emp.) 4.5/5 "Efficient, User-Centric AI Tool with Room for Growth" What do you dislike about ChatGPT? ChatGPT's primary limitations include generating 'hallucinated' (false) information confidently, lacking true common sense or contextual understanding ##### 2. Context Understanding Users find the **context understanding** of ChatGPT lacking, leading to confusion and repetition during conversations. [ See 333 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153532&qs=pros-and-cons#reviews) See Related User Reviews ![Julio E. R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio E. R.") JR Julio E. R. Mid-Market (51-1000 emp.) 5.0/5 "Versatile for Daily Use, but Prone to High Hallucination Rates" What do you dislike about ChatGPT? Despite being a great platform, I feel like it has the highest hallucination rate amongst similar tools. ![Ar. Smriti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ar. Smriti S.") AS Ar. Smriti S. Small-Business (50 or fewer emp.) 5.0/5 "Unmatched Versatility and Human-Like Conversations" What do you dislike about ChatGPT? The main dislikes : Inaccuracy/Lying: It confidently makes up facts ("hallucinations"). Dated Knowledge: It doesn't know about current events. Gene ##### 3. Usage Limitations Users are frustrated by the **limited context window** in ChatGPT, hindering its ability to process extensive inputs effectively. [ See 284 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152797&qs=pros-and-cons#reviews) See Related User Reviews ![Rahul c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul c.") RC Rahul c. Mid-Market (51-1000 emp.) 5.0/5 "The best assistant which help me create content." What do you dislike about ChatGPT? Yes sometimes the chat limit over and my work stop in middle which make me angry to write again all prompt. ![Ar. Smriti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ar. Smriti S.") AS Ar. Smriti S. Small-Business (50 or fewer emp.) 5.0/5 "Unmatched Versatility and Human-Like Conversations" What do you dislike about ChatGPT? The main dislikes : Inaccuracy/Lying: It confidently makes up facts ("hallucinations"). Dated Knowledge: It doesn't know about current events. Gene ##### 4. Inaccuracy Users experience **inaccuracy** in ChatGPT, noting repetitive responses and occasional poor understanding of complex topics. [ See 245 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152936&qs=pros-and-cons#reviews) See Related User Reviews ![Ar. Smriti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ar. Smriti S.") AS Ar. Smriti S. Small-Business (50 or fewer emp.) 5.0/5 "Unmatched Versatility and Human-Like Conversations" What do you dislike about ChatGPT? The main dislikes : Inaccuracy/Lying: It confidently makes up facts ("hallucinations"). Dated Knowledge: It doesn't know about current events. Gene ![Manish S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish S.") MS Manish S. Small-Business (50 or fewer emp.) 4.5/5 "Personalising my AI Assistant with ChatGPT" What do you dislike about ChatGPT? I wish there was an incognito mode where I could discuss anything with ChatGPT, and it wouldn't create any memory about this. Privacy is something it ##### 5. Inaccurate Responses Users face **inaccurate responses** from ChatGPT, often requiring rephrasing for better context and clarity in answers. [ See 154 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153705&qs=pros-and-cons#reviews) See Related User Reviews JP Jojo p. Small-Business (50 or fewer emp.) 5.0/5 "Reliable for Coding, Writing, and Complex Topics" What do you dislike about ChatGPT? The responses can feel a bit wordy or repetitive - like it's padding things out ![Jennifer C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer C.") JC Jennifer C. Enterprise (\> 1000 emp.) 5.0/5 "More capable and versatile" What do you dislike about ChatGPT? 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Freelance Financial Services Small-Business (50 or fewer emp.) 5/15/2026 "Simplifies Learning, Needs Real-Time Data Enhancement" 4.5/5 What do you like best about ChatGPT? I mostly use ChatGPT for learning and understanding things in a simple way. I like that it explains things in a simple and human-like way, making even complicated topics like trading, investing, or technical concepts easy to understand. I appreciate the ability to ask questions freely without worrying whether they are too basic, and still receive helpful answers. In studies, it helps me understand difficult topics quickly, create study plans, clear doubts instantly, and saves time searching through multiple websites or videos. The initial setup was very easy for me; I just created an account, logged in, and started using it immediately without needing any technical knowledge or complicated configuration. The interface is simple and easy to understand, even for someone using it for the first time. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? One thing that could be improved is accuracy for real-time information, especially in trading and finance and news topics. Sometimes market-related data, prices, or news can be outdated, so I still need to verify important information from official sources. I think ChatGPT could become even better with stronger real-time integration for areas like stock markets, crypto prices, breaking news, and live economics events. For traders and investors, even small delays in data can matter, so more accurate live updates and chat-based analysis would be very useful. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? I use ChatGPT for learning and trading insights. It helps me understand tough topics, creates study plans, clears doubts instantly, and saves time by avoiding multiple searches. It explains everything in simple language, making even complex concepts easy to grasp. Review collected by and hosted on G2.com. Show More 5/27/2026 Current UserValidated ReviewerSource: Organic ![Vansh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vansh N.") VN Vansh N. Undergraduate Student Higher Education Enterprise (\> 1000 emp.) 5/27/2026 "Best AI Tool for IIT JAM Study and Concept Clarity" 4.5/5 What do you like best about ChatGPT? What I like best about ChatGPT is its ability to simplify complex academic concepts in a very clear and structured way. As a B.Sc. student at Dr. Harisingh Gour University preparing for IIT JAM 2027, I regularly use it for understanding difficult Physics numericals, Mathematics topics like calculus and algebra, and even for Statistics data analysis. It provides step-by-step explanations which help me not just get the answer but actually build strong conceptual clarity. I also find it helpful for creating assignments, preparing seminar notes, and organizing study material efficiently. It helps me generate well-structured answers, summaries of lengthy PDFs, and even suggests ideas for physics seminar topics. This saves a significant amount of time, especially during exams when I need to revise multiple subjects quickly. Another thing I appreciate is its accessibility and convenience. I can use it on my phone anytime, even when I am not carrying my laptop. This is very useful in my daily routine, especially when college Wi-Fi is slow and I have to depend on mobile data. Overall, it works like a smart personal study assistant that enhances both productivity and learning efficiency. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? One thing I dislike about ChatGPT is that sometimes the responses may not be completely accurate for very advanced or highly specific academic topics, especially in subjects like Physics and Mathematics. As a student at Dr. Harisingh Gour University preparing for IIT JAM 2027, I occasionally need to cross-check important answers with textbooks or class notes to ensure correctness. Another issue I have noticed is that the response speed can depend on internet connectivity. When I am using college Wi-Fi or mobile data, which is sometimes slow, it can take a bit longer to load responses, which slightly affects the study flow. Also, while it is very helpful for generating content and explanations, it does not fully replace traditional study methods like solving problems manually or referring to standard books. However, these are minor limitations, and overall the experience remains very productive and useful. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? As a B.Sc. student at Dr. Harisingh Gour University preparing for IIT JAM 2027, one major problem I faced earlier was understanding complex concepts and solving difficult numericals on my own. Many times, textbooks and class notes were not enough to fully understand topics like Physics derivations, Mathematics problems, or Statistics data interpretation, especially when I needed quick clarity during self-study. ChatGPT has helped solve this problem by providing instant explanations in a simple and step-by-step manner. Now, whenever I get stuck on a question, I can quickly ask and get a clear solution along with the full explanation. This has improved my conceptual understanding and reduced the time I used to spend searching for answers from multiple sources. Another problem was managing time during assignments, seminar preparation, and revision. With ChatGPT, I can now generate structured answers, summaries of long PDFs, and even practice questions (DPPs), which has made my study process much more efficient. Overall, it has increased my productivity, saved time, and made my IIT JAM preparation more focused and effective. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![PRANSHU R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRANSHU R.") PR PRANSHU R. Associate Software Developer Small-Business (50 or fewer emp.) 5/18/2026 "Simple, Versatile AI Assistant for Writing, Coding, and Daily Tasks" 5/5 What do you like best about ChatGPT? ChatGPT is an advanced LLM that can be used for a wide range of tasks. I personally use it to draft and summarize texts, get help with daily chores, work on coding, and use it as a general chat assistant. I especially like the AI chat assistant because I can talk while I’m on the move. It’s also useful for larger coding projects—for summarizing existing code, creating new code, and supporting debugging and testing. The UI is simple and it feels similar to googling anything. You can either go for a free subscription or upgrade to 3 or more additional plans according to your needs. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? ChatGPT, like other LLMs, tends to hallucinate quite a bit, and dealing with that can become a chore. Also, in voice mode I run into a few issues that cause interruptions, which makes the experience less smooth. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? For my coding projects, it usually saves me a good chunk of time by summarizing things or generating new code. It’s especially helpful during production and when deploying new features, where it can cut down the time I spend getting everything ready. Review collected by and hosted on G2.com. Show More 5/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Konjengbam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konjengbam M.") KM Konjengbam M. BDR Financial Services Mid-Market (51-1000 emp.) 5/26/2026 "Reliable, User-Friendly AI with Quality Output and Great Integrations" 4.5/5 What do you like best about ChatGPT? I love this platform for its reliable performance and good result. This AI can be used to summarize the content of the file or even assist to generate new text. I love this platform for its output generation that is much closer to the quality of content that we want. The best part about this platform is the ability to search the chat in the history which makes getting back to the old work much easily. The ability to integrate this platform with other 3rd party platform makes this platform much more capable and stronger. I love the user friendliness of this platform. The onboarding of this platform was also easy as it can be done with our google ID. The pricing of this platform is also moderate. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? I love most part of this platform but I wish that the integration of this platform with other platform was more smooth. I wish that more media such as video creation was also possible with this platform. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? Using this platform, execution of task an be mode more better with the assistance of this platform. Text can be generated very easily and summarizing of content can be done very well. Other than this, It platform can also be used for content Creation Purposes. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Sai shivan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sai shivan J.") SJ Sai shivan J. Associate Consultant Mid-Market (51-1000 emp.) 5/25/2026 "Quick, Clear, and Reliable—A Smart Assistant That Saves Time" 5/5 What do you like best about ChatGPT? Its quick, clear, and genuinely helpful responses make it easy to get answers fast.ChatGPT is quick, helpful, and easy to use. It gives clear answers and saves me time.I like how it understands what I mean and responds naturally.It’s great for writing, brainstorming, and getting fast support.Overall, it feels like a smart and reliable assistant. ChatGPT is described as a conversational AI that can answer questions, draft content, solve problems, and adapt to context, which matches the strengths highlighted above Review collected by and hosted on G2.com. What do you dislike about ChatGPT? Sometimes it gives answers that feel too generic. It can be wrong with facts if I don’t double-check. It may sound confident even when it’s not fully sure. A few answers need more detail or context.It can miss the exact tone I want sometimes. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? ChatGPT solves quick-answer, writing, and productivity problems, and that saves time in real life, It helps with emails, ideas, summaries, learning, and simple problem-solving, which makes daily tasks easier, The benefit is faster work, less effort, and getting help anytime without waiting for a person Review collected by and hosted on G2.com. Show More 5/26/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Manit A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manit A.") MA Manit A. Brand & Marketing Strategist Mid-Market (51-1000 emp.) 5/26/2026 "A Go-To Guide for Marketing Planning and Learning" 4.5/5 What do you like best about ChatGPT? I’ve been using ChatGPT since 2022, and I’ve seen a lot of upgrades over time. I’ve used it for content creation, strategy building, and especially for marketing planning. For me, ChatGPT also works as a go-to guide when I’m new to something and want to learn it—if I have a question, I can just ask ChatGPT, and it helps me get started. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? The only issue I’ve run into is on a low-end device. If I’m using ChatGPT and the chat has too many prompts or too much information, it becomes difficult to use because it starts to become unresponsive. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? Chat has saved me a lot of time. I’m usually involved in marketing research or content creation, and doing it manually—by going through multiple sites—can take a lot of time. But with ChatGPT deep research and agent mode, it has become much easier. With just a prompt and the right information, I can have the data ready quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![naty d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "naty d.") ND naty d. Security Engineer Small-Business (50 or fewer emp.) 5/26/2026 Guest users or non-business users of the software, not included in G2 scores. "Versatile Productivity Boost for Cybersecurity and IT Work" 5/5 What do you like best about ChatGPT? ChatGPT is more useful when trying to enhance productivity, learn new skills, or solve problems. It can save time since it explains issues in a conversational tone, troubleshoots problems, codes applications, writes documents, conducts research, and provides numerous other features. I use it mostly for cybersecurity purposes and for IT-related tasks as well; it helps write scripts, analyze logs, summarize technical details, provide architectural solutions, etc. The third feature that makes the service invaluable is its versatility, meaning that ChatGPT can be used for both technical and non-technical issues, such as professional writing or idea generation. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? A negative aspect associated with the use of ChatGPT is that its responses might be inaccurate, outdated, or overly confident. In cases when information changes quickly and requires complex expertise, further human verification would be necessary to ensure that the provided answer is accurate and appropriate. Another issue is inconsistency since complex troubleshooting and lengthy conversations could lose their context at times and come up with conflicting answers. In addition, in advanced technical problems, the tool tends to oversimplify the problem and does not consider specific information related to particular environments. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? The problems associated with SOC, cybersecurity and other businesses have been solved through ChatGPT, where ChatGPT contributed in solving problems through quick resolution of issues related to troubleshooting, better documentation, and SOC process. Some examples include the deployment of various solutions such as Wazuh, TheHive, Cortex, Zeek, Suricata, Grafana, and Docker-based SOC environment. I used ChatGPT for writing detection rules, integration settings, writing technical procedures, incident response, and analysis of alerts and logs on SIEM. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ME Marvin E. Estimator/Project Manager Small-Business (50 or fewer emp.) 8/11/2026 "Helpful, Insightful, and Great at Remembering Past Conversations" 5/5 What do you like best about ChatGPT? ChatGPT is helpful in so many ways. What I like most is the memory it keeps about topics we’ve already discussed—it can recall earlier conversations and provide meaningful information related to what I’m trying to accomplish. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? Sometimes I wish ChatGPT could be a little less positive. It often feels like everything I propose, or every idea I come up with, gets the same response: ChatGPT tells me it’s great. I’d appreciate a bit more criticism now and then. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? I get responses even faster than on some of the support pages for tools I use. On top of that, the step-by-step instructions I get from ChatGPT are really great and easy to follow. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Kunal N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kunal N.") KN Kunal N. Event Managment Officer Manufacturing Small-Business (50 or fewer emp.) 5/10/2026 Guest users or non-business users of the software, not included in G2 scores. "Multipurpose Tool with Room for Improvement" 5/5 What do you like best about ChatGPT? I find ChatGPT fast and easy to use, which really helps improve my productivity. It's great for learning and creativity, supporting multiple topics and industries. The AI can analyze and generate images as I wish, and it's beneficial for summarizing uploaded documents for exams, aiding in better understanding. I appreciate its ability to read documents and debug professional communication, making it a versatile tool for many uses. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? The responses depend heavily on the prompt. Some advanced features might require a paid plan, which is a bit too expensive. Critical tasks require verification. It sometimes provides inaccurate information and can malfunction. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? ChatGPT assists in writing tasks like essays and social media content and helps with coding in languages like Python and Java. It's useful for research, learning, and exam preparation, improving my productivity and supporting creativity across various topics and industries. Review collected by and hosted on G2.com. Show More 6/15/2026 Current UserValidated ReviewerSource: Organic ![Kamesh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kamesh B.") KB Kamesh B. Project Lead Enterprise (\> 1000 emp.) 5/26/2026 "Best friend of a Business/Market Research Specialist" 5/5 What do you like best about ChatGPT? UI/UX is clean and user-friendly; well structured answers/responses with authentic sources and the insights generated are highly intelligent and useful Review collected by and hosted on G2.com. What do you dislike about ChatGPT? - Responses sometimes become redundant and at times you will notice a prompt bias. It's like someone just listening and nodding to whatever you say, whether right or wrong and aligning the response as per the statement. - It leverages less authentic or non-relevant sources at times to justify a statement which poses challenges for a researcher like me to rely on the data Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? ChatGPT has become an integral part for someone like me (market researcher) who has to deal with writing comprehensive emails to the clients, involving explaining the approach, methodology, findings, and outputs. Also, it has helped me immensely in generating meaning data-driven or pattern-based insights which are ready to go in a strategic deck Further, I use the platform to ask any questions, understand a tricky RFP, client ask, or any other document where I would need some analytical assistance where I earlier needed to reach out to my managers Also it helps me prepare complex analytical wire-frames for a new project, pertaining to any industry such as telecom, automobiles, tech, etc. Review collected by and hosted on G2.com. 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