Chatbot.team Features

Mapped-out responses for conversations.

Artificial intelligence (AI) and chatbot involvement.

Live human component of conversations.

Quality of interface for designing and customizing conversation maps.

Conversations enacted over social media.

Conversations enacted through embedding or pop-ups on websites.

Conversations enacted through text message (SMS).

Conversations enacted through voice assistants.

Conversations enacted through other channels.

Overall quality of customer targeting based on needs or situations.

Creation and modification of customer profiles based on conversations.

Reporting based around specific and overall conversation results.

Capture and organization of leads from conversations.

Success rate of conversations leading to customer purchases.

Customize your chat workflows with rules and automations. 13 reviewers of Chatbot.team have provided feedback on this feature.

Control who the chatbot converses with (and when). 13 reviewers of Chatbot.team have provided feedback on this feature.

Has the ability to connect interlocator with a human agent when the need arises. This feature was mentioned in 13 Chatbot.team reviews.

As reported in 13 Chatbot.team reviews. Can provide interlocators with menus, through which they can choose a relevant response.

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. This feature was mentioned in 13 Chatbot.team reviews.

Based on 13 Chatbot.team reviews. Provide tools for live chat on one's website.

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. 12 reviewers of Chatbot.team have provided feedback on this feature.

Has the ability to customize look and feel of chatbot to match` company branding. 12 reviewers of Chatbot.team have provided feedback on this feature.

Gives user the ability to analyze conversations with the chatbot and see its performance. This feature was mentioned in 12 Chatbot.team reviews.

Allows users to test the efficacy of various responses through A/B testing. 12 reviewers of Chatbot.team have provided feedback on this feature.

As reported in 12 Chatbot.team reviews. Allows for varying access to chatbot and admin settings, depending on user, their role, etc.

As reported in 12 Chatbot.team reviews. Can collect and store information from interlocators, such as email, phone number, etc.

Allows users to generate text based on a text prompt. This feature was mentioned in 12 Chatbot.team reviews.

As reported in 12 Chatbot.team reviews. Condenses long documents or text into a brief summary.

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives