---
title: Chaport Reviews
meta_title: 'Chaport Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23 reviews by the users' company size, role or industry to
  find out how Chaport works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 23
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Chaport Reviews
**Vendor:** Chaport  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 23
## About Chaport
Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage with website visitors, get more qualified leads, boost sales, and improve customer service. Today Chaport is used by more than 30,000 teams all over the world. Why Chaport? Chaport offers you a set of powerful features to help you convert website visitors into loyal customers. Yet, it remains user-friendly and makes communication with customers as easy and enjoyable as chatting with friends. The installation process is simple and takes no more than 5 minutes. Just add a chat widget to your website and start answering your customers' questions. If you also need a chatbot, you can create it in minutes, thanks to Chaport's WYSIWYG chatbot builder. Key features: – Live chat: Talk to your customers in real time. – Chatbots: Let chatbots answer common questions and qualify leads. Offer instant help 24/7, even when your team is offline. – Knowledge base + FAQ bot: Provide your customers with a knowledge base and activate an FAQ bot to automatically suggest articles in the chat widget. – Integrations with Facebook, Viber, Telegram, etc.: Answer questions from all channels in one place. – Auto-invitations: Initiate more chats with your website visitors. – Saved replies: Prepare answer templates to frequently asked questions, answer in a few clicks, and save your time. – Typing insights: Read messages even before they are sent and answer faster. – Web-, desktop, and mobile apps: Chat with customers wherever you are. – Zapier & API: Integrate Chaport with your website more closely or connect it to third-party apps. – And much more... Sign up today and increase your sales! Free trial available.





## Chaport Discussions
  - [What is Chaport used for?](https://www.g2.com/discussions/what-is-chaport-used-for)

- [View Chaport pricing details and edition comparison](https://www.g2.com/products/chaport/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-22+18%3A16%3A45+-0500&secure%5Bsession_id%5D=62c9084b-84e8-4d04-8540-c51c32edc00a&secure%5Btoken%5D=67e12a1d0c0c62023a8efb5350da572febd5dc8349fa4b9c97154471b5e72ae0&format=llm_user)
## Chaport Integrations
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)

## Chaport Features
**Administration**
- Database Management 
- Data Workflows
- Issue Management

**Knowledge Management**
- Knowledge Base
- Publishing Workflows
- Analytics

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Multilingualism
- Quality
- Real-Time
- Artificial Intelligence
- Self-Improving
- Volume

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

**Process**
- Mentions
- Tickets
- Macros

**Compliance**
- Policies and Controls
- Data Governance
- Compliance
- Auditing

**Customer Support**
- Intelligent Search
- Suggestions
- Decision Trees

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Channel**
- Security
- Omnichannel
- Privacy
- Anonymity

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Channels**
- Email
- Social
- Live Chat
- Phone
- Text

**Data Security**
- Risk Data Attributes
- Data Transport
- Access Management
- Multi-Factor Authentication

**Administration**
- Integrations
- User, Role, and Access Management
- Performance and Reliability

**Insight**
- Surveys
- Reporting
- Visitor Activity
- Help Desk

## Top Chaport Alternatives
  - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,844 reviews)
  - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,724 reviews)
  - [LiveChat](https://www.g2.com/products/livechat/reviews) - 4.5/5.0 (786 reviews)