Channeltivity Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the responsiveness and support from Channeltivity, enhancing overall partner management experience and efficiency. (6 mentions)

Users highly appreciate the responsive customer support from Channeltivity, ensuring a smooth and efficient experience. (5 mentions)

Users value the ease of use of Channeltivity, praising its intuitive design and responsive customer support. (4 mentions)

Users appreciate the centralized data management of Channeltivity, enhancing efficiency and accessibility for partner activities. (3 mentions)

Users value the effective tracking capabilities of Channeltivity, enhancing the management of partner programs and performance insights. (3 mentions)

Users face dashboard issues, experiencing limited customization options and inadequate support affecting their overall experience. (2 mentions)

Users note a lack of customization in Channeltivity, limiting capabilities for tailored experiences and management. (2 mentions)

Users find limited customization options in Channeltivity, affecting their ability to tailor the platform to their needs. (2 mentions)

Users find the partnership management process to be overly complicated, making lead updates and customization challenging. (2 mentions)

Users note a small learning curve at the start, but overall find the experience to be excellent. (1 mentions)

5 Pros or Advantages of Channeltivity

1. Partner Management

Users highlight the responsiveness and support from Channeltivity, enhancing overall partner management experience and efficiency.

See 6 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Experience with Channeltivity"

What do you like about Channeltivity?

I've used many tools in the PRM space and Channeltivity has been fantastic due to its simplicity and user experience. More importantly, I've sincerel

Divya R.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent tool for Partner management"

What do you like about Channeltivity?

We used Channeltivity for our client's partner portal management, the Deal Registration module was particularly valuable, helping us streamline partne

2. Customer Support

Users highly appreciate the responsive customer support from Channeltivity, ensuring a smooth and efficient experience.

See 5 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Experience with Channeltivity"

What do you like about Channeltivity?

I've used many tools in the PRM space and Channeltivity has been fantastic due to its simplicity and user experience. More importantly, I've sincerel

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable platform with outstanding customer support"

What do you like about Channeltivity?

Channeltivity has been a game-changer for managing our partner program. The platform is intuitive, well-structured, and makes it easy to track and man

3. Ease of Use

Users value the ease of use of Channeltivity, praising its intuitive design and responsive customer support.

See 4 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Experience with Channeltivity"

What do you like about Channeltivity?

I've used many tools in the PRM space and Channeltivity has been fantastic due to its simplicity and user experience. More importantly, I've sincerel

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable platform with outstanding customer support"

What do you like about Channeltivity?

Channeltivity has been a game-changer for managing our partner program. The platform is intuitive, well-structured, and makes it easy to track and man

4. Centralized Data Management

Users appreciate the centralized data management of Channeltivity, enhancing efficiency and accessibility for partner activities.

See 3 mentions

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Ankita S.

Small-Business (50 or fewer emp.)

4.0/5

"Good for partner management"

What do you like about Channeltivity?

Channeltivity is very easy to use all the information is centralized which is great. Compared to other Channeltivity is cost-effective.

Robert P.

Mid-Market (51-1000 emp.)

4.5/5

"Configurable Partner Management Solution"

What do you like about Channeltivity?

I really enjoy how easy the system is to set up. We piloted the platform for our integration partners, but are now expanding it to our full ecosystem.

5. Tracking

Users value the effective tracking capabilities of Channeltivity, enhancing the management of partner programs and performance insights.

See 3 mentions

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Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable platform with outstanding customer support"

What do you like about Channeltivity?

Channeltivity has been a game-changer for managing our partner program. The platform is intuitive, well-structured, and makes it easy to track and man

Heinje L.

Small-Business (50 or fewer emp.)

5.0/5

"Great Partner Portal"

What do you like about Channeltivity?

The portal is intuitive and easy to navigate, even for first-time users. The dashboard provides quick access to critical data and tools. The analytics

5 Cons or Disadvantages of Channeltivity

1. Dashboard Issues

Users face dashboard issues, experiencing limited customization options and inadequate support affecting their overall experience.

See 2 mentions

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Ankita S.

Small-Business (50 or fewer emp.)

4.0/5

"Good for partner management"

What do you dislike about Channeltivity?

very limited options for customization. Also few issues with the dashboard. Need to work on the support that connectivity is providing.

Ana Beatriz S.

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive and gets the job done"

What do you dislike about Channeltivity?

There are still limited capabilities, such as customization, internal user access, and the creation/management of partners that operate in more than o

2. Lack of Customization

Users note a lack of customization in Channeltivity, limiting capabilities for tailored experiences and management.

See 2 mentions

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Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable platform with outstanding customer support"

What do you dislike about Channeltivity?

There isn’t much to dislike. Like any robust platform, there’s a small learning curve at the start, but once you get familiar, it becomes very straigh

Ana Beatriz S.

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive and gets the job done"

What do you dislike about Channeltivity?

There are still limited capabilities, such as customization, internal user access, and the creation/management of partners that operate in more than o

3. Limited Customization

Users find limited customization options in Channeltivity, affecting their ability to tailor the platform to their needs.

See 2 mentions

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Ankita S.

Small-Business (50 or fewer emp.)

4.0/5

"Good for partner management"

What do you dislike about Channeltivity?

very limited options for customization. Also few issues with the dashboard. Need to work on the support that connectivity is providing.

Divya R.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent tool for Partner management"

What do you dislike about Channeltivity?

There are some customization limitations with partner groups and deal custom fields, but I'm sure they are already working on it.

4. Partnership Management

Users find the partnership management process to be overly complicated, making lead updates and customization challenging.

See 2 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"I needed to have a new addition to the deal reg section in Channeltivity."

What do you dislike about Channeltivity?

My only complaint is that it is time consuming for the partner to update a lead that was Won. There are too many steps, so some partners just won't up

Ana Beatriz S.

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive and gets the job done"

What do you dislike about Channeltivity?

There are still limited capabilities, such as customization, internal user access, and the creation/management of partners that operate in more than o

5. Learning Curve

Users note a small learning curve at the start, but overall find the experience to be excellent.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable platform with outstanding customer support"

What do you dislike about Channeltivity?

There isn’t much to dislike. Like any robust platform, there’s a small learning curve at the start, but once you get familiar, it becomes very straigh

Verified User in Computer Software

Enterprise (> 1000 emp.)

5/14/2019

"Comprehensive product, responsive team."

5/5

What do you like best about Channeltivity?

Channeltivity has designed a base application that supports the modern tech-industry channel. Their support and technical teams are incredibly responsive and collaborative. As an organization, they've gone out of their way to provide us premium service and a premium solution. The company is large enough to support larger customers with a mass scale yet small enough to give you personal, responsive support. Finally, they have no one-time start up costs! Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

There was not much we did not like about Channeltivity. One single critique I can come up with is that there have been just a few small items we had to develop using their custom field tool to accomplish some specific processes, but we were able to successfully develop these items. The Channeltivity product development team has also updated some of their base code to allow additional options that we had requested as a "nice to have" during the implementation. Review collected by and hosted on G2.com.

Recommendations to others considering Channeltivity:

Channeltivity provides an abundance of free content on their help.channeltivity.com site. Among this information is a step-by-step implementation guide. It is highly recommended to review these base workflows before beginning a project. It was extremely helpful for us to be able to preview these workflows and make some changes to our current processes before starting with the software. Review collected by and hosted on G2.com.

What problems is Channeltivity solving and how is that benefiting you?

Our business was coming from an internally-owned partner portal to a world-class partner management solution so we have realized immediate benefits by being able to consolidate all partner content, training, lead and opportunity management, and communication. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thanks so much for your feedback! We value you as a customer and are so glad Channeltivity is helping you drive success in the channel!

Jade W.

Sales & Marketing Coordinator

Small-Business (50 or fewer emp.)

6/19/2019

"Delighting the customer!"

4.5/5

What do you like best about Channeltivity?

Channeltivity are always super quick with their response times and happy to jump on to calls to explain further should this be needed. Whilst our company is growing more and more in to our relatively new channel model, we're being able to manage our partner programme through Channeltivity along with our distribution function. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

This question, simply because I have no dislike's. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thank you so much for the kind words, Jade! We truly appreciate you taking the time to share your experience. We look forward to helping you meet your growing partner program needs.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

6/18/2019

"Great solution for fast easy implementation with little overhead"

4/5

What do you like best about Channeltivity?

Channeltivity is a fast and easy solution to running a channel targeted portal, it is pretty easy to figure out and get implemented - including Salesforce integration. If you want something that is not a full time job and delivers ease of admin and use this is it. The co-branded collateral is excellent and does allow us to scale out very quickly Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

Some of the elements are not great - The library is a bit old school and the help is many times lacking to really walk you through what you need. Groups and responsibility profiles can be a but of a tricky one to resolve. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thank you for your feedback! We are delighted to hear our solution is helping you reach your channel goals. We’d like to chat with you about ways we can upgrade the Library and clarify any confusion or uncertainty about Groups and responsibility profiles. Please contact us at support@channeltivity.com. We look forward to hearing from you!

Nugeen A.

Partnerships Growth Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

6/19/2019

"Good First Platform"

4/5

What do you like best about Channeltivity?

The ease of customization, and the ability to add iFrames. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

Designing the front page for different audiences can get kind of complicated. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thank you for your review, Nugeen! We’re happy you’ve been able to customize/configure the system to meet the needs of your program. We understand designing/segmenting content on the home page for different audiences can get complicated, so we’d like to connect with you to share a few tips and best practices to help simplify things. I’ll follow up with you via email to further discuss this topic. Thanks again for your review!

Verified User in Computer Software

Mid-Market (51-1000 emp.)

6/25/2019

"Great product and people!"

5/5

What do you like best about Channeltivity?

Ease of use, with great support if any questions. Quick onboarding! Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

Find it mostly useful - I have not much to dislike! Review collected by and hosted on G2.com.

Recommendations to others considering Channeltivity:

Looking to manage a channel of partners this is the most comprehensive product out there at a good price point. Review collected by and hosted on G2.com.

What problems is Channeltivity solving and how is that benefiting you?

My partners are organized for quick viewing - All the supporting collateral is easy to access for better support for my clients. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thank you for the fantastic review! We feel it’s important to keep the setup process as simple as possible, so we are glad to hear the onboarding process was quick and easy for you. Thanks again for sharing your experience with us!

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

6/20/2019

"MDF Module"

4.5/5

What do you like best about Channeltivity?

One stop shop for managing all Hyland MDF program all the thru from submission to reimbursement. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

Based on the modules I am using there isn't really much we dislike. If I had one request to make is that it include other currency besides USD since we have global partners. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thanks for your review and for choosing our solution to manage your MDF program. Currently, it’s only possible to configure the system to support one type of currency, but we hope to add support for multiple currencies in the future. Thanks again for your feedback!

Jayme K.

Global Partner Enablement Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

5/29/2018

"Great Product and Amazing Service!"

5/5

What do you like best about Channeltivity?

This product has robust features and is very easy to update content in. One of my favorite features has to be that I can include 3rd party applications inside of the platform which makes this platform the only product my partners have to go to. I also liked that our team could implement this without the help of an outside consultant. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

I really have no dislikes at this time on the product. If there are items that the company sees enough demand for among all customers they will add it to the roadmap. Review collected by and hosted on G2.com.

Recommendations to others considering Channeltivity:

I would definitely recommend this platform to any company looking to add or change their PRM. The product offers great flexibility and the support has been great! Review collected by and hosted on G2.com.

What problems is Channeltivity solving and how is that benefiting you?

Channeltivity allows us to provide our partners with a "One Stop Shop" platform. They can get access to co-branded materials, price lists, deal registration, and access to other third party integrations within the Channeltivity platform. We wanted a solution that was easy to update and gave us a lot of flexibility and Channeltivity solved that problem. Review collected by and hosted on G2.com.

BJ N.

Mid-Market (51-1000 emp.)

6/4/2018

"Great PRM and Service"

5/5

What do you like best about Channeltivity?

Since it is cloud-based, Channeltivity is up and running the day you sign the contract. You simply have to populate with contacts, resources, permissions, etc. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

Because it SaaS, custom changes cannot be made unless it is good for their entire customer base. However, this is not caused much problem for us. The changes are more "nice to have" than "must have." Review collected by and hosted on G2.com.

Recommendations to others considering Channeltivity:

Channeltivity is easier, quicker and cheaper than implementing a custom solution. It provides everything a partner needs without the extra work and expense. Review collected by and hosted on G2.com.

What problems is Channeltivity solving and how is that benefiting you?

A quick and easy portal for our partners and our internal personnel that provides integration to Salesforce for deal registration, unlimited access for partner contacts, unlimited space for resources, and easy administration. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

6/12/2018

"All of my partners are impressed"

5/5

What do you like best about Channeltivity?

My partners like it very much; and if they do, you have my seal of approval. :) Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

First of all, there are report enhancements I would like to see - as each of us have report requirements. There are other enhancements we can work on but those fall after the reporting challenges. Review collected by and hosted on G2.com.

Recommendations to others considering Channeltivity:

Quick and easy way to get your channel pipeline in the works. No frills needed; just getting the job done! Review collected by and hosted on G2.com.

What problems is Channeltivity solving and how is that benefiting you?

We want our partners to register deals using this tool. This would give both parties visibility on a shared pipeline that we wouldn't see on each other's CRM tool.

Right now, we see one login per day; and around $500K in the pipeline (maybe more)... We'd like a bigger set of numbers down the road... Review collected by and hosted on G2.com.