--- title: Channeltivity Reviews meta_title: 'Channeltivity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 56 reviews by the users' company size, role or industry to find out how Channeltivity works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 56 scale: '5' date_modified: '2026-10-05' parent_category: name: Partnerships Management url: https://www.g2.com/categories/partnerships-management ---

Channeltivity Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the responsiveness and support from Channeltivity, enhancing overall partner management experience and efficiency. (6 mentions)
Users highly appreciate the responsive customer support from Channeltivity, ensuring a smooth and efficient experience. (5 mentions)
Users value the ease of use of Channeltivity, praising its intuitive design and responsive customer support. (4 mentions)
Users appreciate the centralized data management of Channeltivity, enhancing efficiency and accessibility for partner activities. (3 mentions)
Users value the effective tracking capabilities of Channeltivity, enhancing the management of partner programs and performance insights. (3 mentions)
Users face dashboard issues, experiencing limited customization options and inadequate support affecting their overall experience. (2 mentions)
Users note a lack of customization in Channeltivity, limiting capabilities for tailored experiences and management. (2 mentions)
Users find limited customization options in Channeltivity, affecting their ability to tailor the platform to their needs. (2 mentions)
Users find the partnership management process to be overly complicated, making lead updates and customization challenging. (2 mentions)
Users note a small learning curve at the start, but overall find the experience to be excellent. (1 mentions)

5 Pros or Advantages of Channeltivity

5 Cons or Disadvantages of Channeltivity

SR
Susanne R.
Mid-Market (51-1000 emp.)
"Great flexibility and customer service"
5/5
What do you like best about Channeltivity?

Their customer service team takes their time with you on the phone. They listen and always produce solutions and best practices for your partner program's needs. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

The only suggestion I would have is to improve the design/UI of the system to a more modern look. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

Thank you so much for your review! We understand how vital customer service is, so we work very hard to provide a great experience for every interaction. We appreciate your feedback about the UI, and we have a lot of exciting things in the pipeline around the UI, so keep your eyes peeled!

Joe Y.
JY
Joe Y.
President
Small-Business (50 or fewer emp.)
"Excellent product"
5/5
What do you like best about Channeltivity?

Channeltivity allowed our company to provide a partner portal for our reseller partners to engage with. The setup was easy and the functionality is great. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

Integrating Channeltivity with our CRM platform was a bit cumbersome. We struggle to keep contact information synced between the two systems. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

Thank you for the great review! We understand that effective communication and collaboration are essential for a successful partnership. That’s why we strive to provide our customers with a comprehensive and user-friendly platform to manage their partners, so thank you for recognizing our efforts. We’d love to learn more about the CRM platform you’re using so that we can offer tips and best practices to help you best integrate with Channeltivity, so we’ll reach out to you via email to further discuss this topic. Thanks again for the feedback!

SA
Shuaib A.
Enterprise (> 1000 emp.)
"Simplicity and ease of usage"
5/5
What do you like best about Channeltivity?

Easy to use with little to no training required for new users. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

I have not found what to dislike about channeltivity Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

Thank you for your feedback! We put a lot of effort into designing our product/service to be intuitive and efficient, so it's always great to receive feedback that confirms we're on the right track. We’re also thrilled to hear that our solution is helping you meet your training and enablement needs. Thanks again for sharing your experience with us.

Rob W.
RW
Rob W.
Regional Sales Manager
Enterprise (> 1000 emp.)
"it just works!"
5/5
What do you like best about Channeltivity?

all the information i need in one place where i expect it to be! Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

No dislikes were found, it's simplicity makes it hard to break. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

Thank you for the positive review! Our goal is to provide a comprehensive and user-friendly platform that helps you stay connected with your partners, so it's great to hear that you’re able to find the information you need in a convenient, simple, and easy-to-use format. Thanks again for your review, and we hope to continue providing you with a great experience!

CT
Courtney T.
Strategic Partnership Manager
Mid-Market (51-1000 emp.)
"Easy to use, Cost Efficient, Fantastic Support"
5/5
What do you like best about Channeltivity?

The Channeltivity interface is super easy to use, as someone who is not technical, I'm easily able to manage the platform and experience for our partners. The integration with Salesforce is also top-notch and easy to manage. We found Channeltivity to be the most cost-efficient as well, which was important because our ecosystem is brand new and so we're still proving ourselves internally. Lastly, the Channetlivity support team is fantastic, they are quick to respond, very thorough, and always willing to jump on a call with me if necessary. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

The platform fits the bill now but I can see us outgrowing it as our programs become more sophisticated. Review collected by and hosted on G2.com.

HK
Helena K.
Director, Technology Partner Marketing & Channel Partner Program and Marketing
Mid-Market (51-1000 emp.)
"Channeltivity is a critical partner of our Attivo Networks 5-star CRN Partner Program."
5/5
What do you like best about Channeltivity?

I'm consistently impressed with the Channeltivity team responsiveness. They always exceed my expectations. Our channel partner program has grown considerably in the past year and Channeltivity has been very supportive and a great partner throughout our growth. I'm always impressed that no matter what my request regarding a feature/functionality, the Channeltivity team always responds with a method of accomplishing the task. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

I would like to have portal tutorials for my team as we grow our channel business. It's important they know the features/functionality of the platform. I'd also like to better understand their feature roadmap. Having a more visually appealing (perhaps more graphic capabilities) would be a plus. Integration issues with Salesforce are time consuming and not always straight forward in terms of resolution. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

Thank you for your feedback! Your compliments mean the world to us. If you need tips and best practices on how to create portal tutorials, please let us know. We are happy to help. You can contact us at support@channeltivity.com. We hope to hear from you soon.

SP
Suzanne P.
Worlwide Partner Program
Mid-Market (51-1000 emp.)
"Designed and adapted to meet our programs"
5/5
What do you like best about Channeltivity?

When I found the Channeltivity platform, their ways and their approach really lined up with me. It just lined up with what I needed to be able to deliver. I designed my program in Partner tiers and based on individual companies and personas within a company I can tailor their experience. It's perfect for the way people think today. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

I don't dislike anything in particular. I like to enhance the features and some of them are related to how I can map my partners on a visual map. If something is not meeting my needs, I can easily submit my request and they are always willing to improve. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

Thank you for your feedback, Suzanne! Your kind words are greatly appreciated and we are so glad you are finding the software configurable to your needs.

Whitney O.
WO
Whitney O.
Director of Partner Strategy
Mid-Market (51-1000 emp.)
"Intuitive Design; Excellent Customer Service"
4.5/5
What do you like best about Channeltivity?

From the moment we connected with the Channeltivity Team when our company was exploring a channel management tool, it was clear that they offered a high level of customer experience. They took the extra time to answer the questions we had about their solution in depth and even talk through "what if" scenarios to help us understand how to best utilize their solution for our partners and for our company. Even through the post-sales process, the Channeltivity team is very responsive and accessible.

We were impressed by the simplicity of the design (our partners comment on that as well) and how easy it was to build/customize the system on our own. We also chose Channeltivity due to the fact that they do not charge on a per-license basis. This was vital considering the rapid growth of our program. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

The system has an issue with loading pages very slowly. Also, it would be helpful if all fields could translate and pre-populate matching fields in Salesforce (today, they are unable to pre-populate fields that are search fields in Salesforce). Review collected by and hosted on G2.com.

RD
Roy D.
EMEA and APAC Channel & Alliances Director
Mid-Market (51-1000 emp.)
"Virtru - New partner program with Channeltivity Partner Portal"
4.5/5
What do you like best about Channeltivity?

The channeltivity PRM was very easy to implement, design and activate, and within less than a month we had over 80 partners using the portal and started receiving deal registrations as part of that process. With unlimited user licences we have now rolled this portal out to our US, EMEA and APAC partners and we will be building the Learning Management System over the coming weeks. The integration with SFDC was easy to apply and we can manage the deal registrations to become leads in SFDC. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

The product could probably benefit from having a better reporting capability, with options to design bespoke reports similar to the functionality in SFDC. Review collected by and hosted on G2.com.

Response from Dana Citron of Channeltivity

Thanks, Roy. You can leverage the bespoke reporting capability you are familiar with in SFDC through the integration. We chose to create a deep integration for this very reason. Salesforce has great reporting tools and we wanted our customers to be able to leverage the tools they were already familiar with. We can have your customer success manager reach out and show you how this is done. Thanks again for the review.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Ease of Use is Outstanding!"
4.5/5
What do you like best about Channeltivity?

Channeltivity is so easy to use, I literally was able to build a Channel Portal by myself in less than 1 week. We have been using Channeltivity for almost 3 years, have over 400 users and have not had 1 single question on how to use the platform in that time. Our Channel Partners can easily go in register deals, take online training and get access to our Sales Materials. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

I really have not found much to dislike about the product in the almost 3 years we have had it in place. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

Thank you for the glowing review! Usability is very important to us, because we want our users to be able to accomplish tasks in the most efficient way possible. Our Development/Design Team will be very pleased to hear your feedback. Thanks again for the review!