Channeltivity Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the responsiveness and support from Channeltivity, enhancing overall partner management experience and efficiency. (6 mentions)

Users highly appreciate the responsive customer support from Channeltivity, ensuring a smooth and efficient experience. (5 mentions)

Users value the ease of use of Channeltivity, praising its intuitive design and responsive customer support. (4 mentions)

Users appreciate the centralized data management of Channeltivity, enhancing efficiency and accessibility for partner activities. (3 mentions)

Users value the effective tracking capabilities of Channeltivity, enhancing the management of partner programs and performance insights. (3 mentions)

Users face dashboard issues, experiencing limited customization options and inadequate support affecting their overall experience. (2 mentions)

Users note a lack of customization in Channeltivity, limiting capabilities for tailored experiences and management. (2 mentions)

Users find limited customization options in Channeltivity, affecting their ability to tailor the platform to their needs. (2 mentions)

Users find the partnership management process to be overly complicated, making lead updates and customization challenging. (2 mentions)

Users note a small learning curve at the start, but overall find the experience to be excellent. (1 mentions)

5 Pros or Advantages of Channeltivity

1. Partner Management

Users highlight the responsiveness and support from Channeltivity, enhancing overall partner management experience and efficiency.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Experience with Channeltivity"

What do you like about Channeltivity?

I've used many tools in the PRM space and Channeltivity has been fantastic due to its simplicity and user experience. More importantly, I've sincerel

Divya R.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent tool for Partner management"

What do you like about Channeltivity?

We used Channeltivity for our client's partner portal management, the Deal Registration module was particularly valuable, helping us streamline partne

2. Customer Support

Users highly appreciate the responsive customer support from Channeltivity, ensuring a smooth and efficient experience.

See 5 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Experience with Channeltivity"

What do you like about Channeltivity?

I've used many tools in the PRM space and Channeltivity has been fantastic due to its simplicity and user experience. More importantly, I've sincerel

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable platform with outstanding customer support"

What do you like about Channeltivity?

Channeltivity has been a game-changer for managing our partner program. The platform is intuitive, well-structured, and makes it easy to track and man

3. Ease of Use

Users value the ease of use of Channeltivity, praising its intuitive design and responsive customer support.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Experience with Channeltivity"

What do you like about Channeltivity?

I've used many tools in the PRM space and Channeltivity has been fantastic due to its simplicity and user experience. More importantly, I've sincerel

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable platform with outstanding customer support"

What do you like about Channeltivity?

Channeltivity has been a game-changer for managing our partner program. The platform is intuitive, well-structured, and makes it easy to track and man

4. Centralized Data Management

Users appreciate the centralized data management of Channeltivity, enhancing efficiency and accessibility for partner activities.

See 3 mentions

See Related User Reviews

Ankita S.

Small-Business (50 or fewer emp.)

4.0/5

"Good for partner management"

What do you like about Channeltivity?

Channeltivity is very easy to use all the information is centralized which is great. Compared to other Channeltivity is cost-effective.

Robert P.

Mid-Market (51-1000 emp.)

4.5/5

"Configurable Partner Management Solution"

What do you like about Channeltivity?

I really enjoy how easy the system is to set up. We piloted the platform for our integration partners, but are now expanding it to our full ecosystem.

5. Tracking

Users value the effective tracking capabilities of Channeltivity, enhancing the management of partner programs and performance insights.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable platform with outstanding customer support"

What do you like about Channeltivity?

Channeltivity has been a game-changer for managing our partner program. The platform is intuitive, well-structured, and makes it easy to track and man

Heinje L.

Small-Business (50 or fewer emp.)

5.0/5

"Great Partner Portal"

What do you like about Channeltivity?

The portal is intuitive and easy to navigate, even for first-time users. The dashboard provides quick access to critical data and tools. The analytics

5 Cons or Disadvantages of Channeltivity

1. Dashboard Issues

Users face dashboard issues, experiencing limited customization options and inadequate support affecting their overall experience.

See 2 mentions

See Related User Reviews

Ankita S.

Small-Business (50 or fewer emp.)

4.0/5

"Good for partner management"

What do you dislike about Channeltivity?

very limited options for customization. Also few issues with the dashboard. Need to work on the support that connectivity is providing.

Ana Beatriz S.

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive and gets the job done"

What do you dislike about Channeltivity?

There are still limited capabilities, such as customization, internal user access, and the creation/management of partners that operate in more than o

2. Lack of Customization

Users note a lack of customization in Channeltivity, limiting capabilities for tailored experiences and management.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable platform with outstanding customer support"

What do you dislike about Channeltivity?

There isn’t much to dislike. Like any robust platform, there’s a small learning curve at the start, but once you get familiar, it becomes very straigh

Ana Beatriz S.

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive and gets the job done"

What do you dislike about Channeltivity?

There are still limited capabilities, such as customization, internal user access, and the creation/management of partners that operate in more than o

3. Limited Customization

Users find limited customization options in Channeltivity, affecting their ability to tailor the platform to their needs.

See 2 mentions

See Related User Reviews

Ankita S.

Small-Business (50 or fewer emp.)

4.0/5

"Good for partner management"

What do you dislike about Channeltivity?

very limited options for customization. Also few issues with the dashboard. Need to work on the support that connectivity is providing.

Divya R.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent tool for Partner management"

What do you dislike about Channeltivity?

There are some customization limitations with partner groups and deal custom fields, but I'm sure they are already working on it.

4. Partnership Management

Users find the partnership management process to be overly complicated, making lead updates and customization challenging.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"I needed to have a new addition to the deal reg section in Channeltivity."

What do you dislike about Channeltivity?

My only complaint is that it is time consuming for the partner to update a lead that was Won. There are too many steps, so some partners just won't up

Ana Beatriz S.

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive and gets the job done"

What do you dislike about Channeltivity?

There are still limited capabilities, such as customization, internal user access, and the creation/management of partners that operate in more than o

5. Learning Curve

Users note a small learning curve at the start, but overall find the experience to be excellent.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable platform with outstanding customer support"

What do you dislike about Channeltivity?

There isn’t much to dislike. Like any robust platform, there’s a small learning curve at the start, but once you get familiar, it becomes very straigh

Verified User in Consumer Electronics

Mid-Market (51-1000 emp.)

2/5/2025

"Partnership Collaboration has been upgraded with Channeltivity!"

4.5/5

What do you like best about Channeltivity?

One location for all partner collaboration, communication and connectivity! Channeltivity has provided us a centralized location to collaborate more effectively and efficiently with our partners. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

Our issue with document uploads to various groups was recently resolved so we don't have any current dislikes about the platform. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

11/11/2024

"I needed to have a new addition to the deal reg section in Channeltivity."

5/5

What do you like best about Channeltivity?

Tiffany is amazing! Whenever I have a question or need help, she always comes through with help. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

My only complaint is that it is time consuming for the partner to update a lead that was Won. There are too many steps, so some partners just won't update their leads. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thank you so much for the kind words—it really means a lot to me! I’m always happy to help, and I’m glad I’ve been able to support you. We’d like to learn more about the challenges you’re facing with getting partners to update their Leads. We encourage you to contact our support team to discuss this further, as we’d be happy to explore potential solutions or ways to simplify the process. Thanks again for sharing your experience, and we look forward to continuing to support your success!

Benjamin S.

Head of EDU | Education Channel Sales

Mid-Market (51-1000 emp.)

5/29/2024

"Nice out of the box partner portal"

5/5

What do you like best about Channeltivity?

It has what I need a partner portal to have. It is a daily part of our routine managing the channel. Easy to use and get started Partner management. Training. Deal reg. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

Don't want to pay for the hubspot integration, TBD if zapier will let me do what I need to do. Wish I could better see the training / activity status of my contacts when I'm on a partner view vs having to go into reporting. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thank you for taking the time to share your feedback! We strive to create a platform that is easy to use and allows for a smooth start, so it's great to know that you’ve experienced this firsthand. We hope Zapier proves helpful for your integration goals, and we’ll take your feedback on training visibility into consideration as we continue improving the platform. Thanks again for the review!

Jay H.

Enterprise (> 1000 emp.)

3/11/2024

"Great Product, Very easy to use"

4/5

What do you like best about Channeltivity?

Allows me to easily build great training tools and track partners and users Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

I don't have a lot to compare to, and it does what we need so no major complaints. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thank you for the positive review! We’re thrilled to hear that our platform has made it easy for you to create and administer effective training resources. Your positive experience reinforces our commitment to delivering a user-friendly, efficient, and feature-rich solution. Thanks again for your review, and we look forward to continuing to support your success.

Luke H.

BDM

Mid-Market (51-1000 emp.)

2/28/2023

"Great system for managing partners"

5/5

What do you like best about Channeltivity?

We have a lot of options within channeltivity to customize the features to fit our needs. It's a great system for managing partner information, keeping our partners up to date, and sharing new content. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

There are so many awesome features in channeltivity and sometimes I feel like our team is barely scratching the surface. I would love to dive in deeper in this system. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thank you for taking time to leave us such a kind review. We really appreciate your feedback and are glad you’re interested in learning more about the system’s capabilities. We’re also looking forward to giving you a demo to provide a more comprehensive overview of the features and functionality available in Channeltivity. Thanks again for the review!

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

11/21/2023

"We’re so happy we migrated away from the old PRM to Channeltivity 12 months ago!"

5/5

What do you like best about Channeltivity?

Channeltivity is full-featured and very customizable. Their cost-effective pricing and transparency in the procurement process made it easy for us to budget and make the move. Our Channeltivity team provided best-in-class technical assistance during our migration and continue to do so today, responding to technical questions and feature requests many times in only a few hours. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

Some feature enhancements we would like to see in the platform include adding the ability for internal user groups to approve and impersonate users in organizations to which they are assigned. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thank you for the outstanding review! We're honored that you chose to migrate to Channeltivity from your previous PRM provider, and it’s wonderful to hear that it has been a successful transition for you. It’s also rewarding to hear that our Support Team provided best-in-class technical assistance during your migration, as it reinforces our commitment to delivering exceptional customer service. Lastly, I’ll share your feedback about the internal user group enhancements with the team, as your suggestions align with some of our planned features for 2024. Thank you again for your review and for choosing Channeltivity as your partner portal solution.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/24/2023

"Fantastic Partner Solution"

5/5

What do you like best about Channeltivity?

The user interface is incredibly easy to use for both Partners and the admin setting up and managing the system. The support from Channeltivity as a company is outstanding. I love working with them. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

I don't have anything to write here at this time. Review collected by and hosted on G2.com.

What problems is Channeltivity solving and how is that benefiting you?

Channeltivity gives our Partners a one-stop place where they can register deals, access collateral, view our sales playbook, and understand our value proposition and solution that we offer. This allows them to focus more on selling their own value and services with how we best fit into their suite / offering. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thank you for your wonderful review! We’re thrilled to hear that Channeltivity has provided such a positive experience for you and your partners. Your feedback on the user interface and our Support Team is truly appreciated. Serving you as a customer is a pleasure, and we look forward to continuing to support your success.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

2/1/2024

"Review"

4/5

What do you like best about Channeltivity?

Centralized resource center, easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

Lack of customer support, and limited features Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thank you for taking the time to share your feedback! We’re delighted to hear that our Resource Library has been beneficial for you and your Partners. We also greatly value your perspective and would appreciate the opportunity to learn more about your specific needs for additional features. Therefore, I’ll contact you via email to discuss this matter in greater detail. Thanks again for the review!

David I.

Mid-Market (51-1000 emp.)

12/6/2023

"Channeltivity has been super easy to use, and very customer friendly"

5/5

What do you like best about Channeltivity?

Ease of use, excellent support. Since we launched our portal in October, we already have more and more customers using the portal and driving business! Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

Would be easier to have channeltivity provide new features instead of using third-party plug-ins. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thanks for the awesome review! Your success story is a testament to the value we strive to deliver, and we are genuinely delighted to be a part of your business journey. We also greatly value your perspective and would appreciate the opportunity to learn more about your specific needs and expectations for additional features. I’ll be reaching out to you via email to delve deeper into this discussion. Thanks again for the review!

Nicole G.

Mid-Market (51-1000 emp.)

3/8/2023

"Great System, Great Value!"

5/5

What do you like best about Channeltivity?

Channeltivity is easy to use and offers a lot of functionality for a very fair price. It is a simple system and gives us all of the basics to manage our partner relationships. Review collected by and hosted on G2.com.

What do you dislike about Channeltivity?

It has bare-bones SalesForce integration. But for our company, that integration has proven to be enough. We have over 1000 partners in the system, 125 of those are active partners. We are able to move opportunities from Channeltivity into Salesforce and then our Salesforce version becomes the system of record. Review collected by and hosted on G2.com.

What problems is Channeltivity solving and how is that benefiting you?

The main reason we bought Channeltivity was to manage opportunities that partners bring to us. But now we use it as our main entry point for partners. They sign their partner agreements through the portal, they request training, exams and software licenses through the portal, they receive rich product content for their own sales and marketing, they request MDF through the portal, and soon we will distribute marketing leads to our partners via the portal. We have written a lot of custom code to make all of this functionality work - but if you have a staff engineer who knows HTML and javascript, the Channeltivity API makes customization very easy. Review collected by and hosted on G2.com.

Response from Tiffany Pretlow of Channeltivity

edit

Thanks for the great and thorough review! We're thrilled to hear that Channeltivity has not only helped you manage opportunities with your partners but has also become your main entry point for partners. We're also happy to hear that you've found our API to be user-friendly and that it has allowed your staff engineer to easily customize the portal's features. Your use of custom code to enhance Channeltivity's functionality is quite impressive and a testament to the platform's flexibility and ability to accommodate specific business needs. Thank you again for sharing your positive experience, and we hope that Channeltivity continues to be a valuable tool for your partner program.