# Certain QMS Reviews **Vendor:** Netpower Business Solutions AS **Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms) **Average Rating:** 4.5/5.0 **Total Reviews:** 6 ## About Certain QMS Certain QMS is a quality management solution that helps users to plan, document, monitor and improve their quality work in a single, structured system. The system supports both document-oriented and process-oriented approaches, making it ideal for organisations that need full control of routines, compliance and continuous improvement. With flexible modules and clear delegation of responsibilities, Certain QMS helps businesses build a quality management system that reflects how they actually work. Whether you’re documenting policies, managing deviations, or conducting risk assessments, everything is connected – so users always have the full picture. Key features include: • Document control: Maintain a central, secure document library with version control, approvals and access management. • Deviation and non-conformance management: Register, process and follow up on incidents with clear workflows and built-in support for corrective actions. • Risk management: Conduct risk assessments using methods such as likelihood/consequence matrices, and link risks to relevant tasks, processes or documents. • QM Activity Planner: Plan and delegate recurring quality tasks, such as audits, management reviews and evaluations – with automatic notifications and reminders. • Process mapping: Visualise workflows and link them to associated documents, tasks, risks and deviations for a fully connected system. Key benefits: • Supports compliance with ISO 9001, ISO 27001 and ISO 31000 through structured documentation, risk control and process transparency. • Increases accountability by assigning ownership to tasks and areas – with automatic reminders to ensure timely follow-up. • Improves quality insights by connecting documents, processes, deviations, risks and tasks in one system. • SharePoint integration allows employees to find and read documents, register deviations and non-conformities, and receive task notifications and status updates – all directly from SharePoint, making the QMS more accessible for users who don’t work in it daily. Certain QMS is developed by Norwegian software company Netpower, and is available both as a cloud service and on-premise. The system is suitable for both small teams and complex organisations that want a complete, user-friendly QMS designed for daily use. ## Certain QMS Pros & Cons **What users like:** - Users appreciate the **easy integration of modules** in Certain QMS, enhancing document management and support efficiency. (3 reviews) - Users value the **responsive customer support** of Certain QMS, effectively resolving issues and enhancing user experience. (1 reviews) - Users value the **easy customizability** of Certain QMS, allowing seamless adaptation to their specific document management needs. (1 reviews) - Users enjoy the **excellent workflow tools** and editing capabilities of Certain QMS, enhancing their document approval process. (1 reviews) - Users value the **document control** feature for keeping procedures updated and accessible to all employees. (1 reviews) - Document Management (1 reviews) - Ease of Access (1 reviews) - Ease of Use (1 reviews) - Flexibility (1 reviews) - Workflow Management (1 reviews) **What users dislike:** - Users desire more options for **visual customization** in Certain QMS to enhance their experience and interface appeal. (1 reviews) - Users find the **frontpage lacks flexibility** and some functions are not intuitive for reading documents. (1 reviews) ## Certain QMS Reviews ### 1. Intuitive and easy to navigate, **Rating:** 5.0/5.0 stars **Reviewed by:** Anne Mari With O. | Kvalitetsrådgiver, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Certain QMS?** Both writing and reading documents is easy. The system needs little administration, easy to customize to our needs. We have almost 7000 documents, using 1000 documents daily. Customer support know the system and solves any problem quickly. We only use the document module. **What do you dislike about Certain QMS?** Lack of detailed planning for future versions. Would appreciate a more structured approach to version control, including lists of improvements and fixes, detailed for IT-support and for users. **What problems is Certain QMS solving and how is that benefiting you?** Writing and publishing procedures and governing documentation in the hospital The system notifies when there are new or revised documents and procedures available ### 2. User-friendly with good features **Rating:** 5.0/5.0 stars **Reviewed by:** Stina M. | HR and HSEQ manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Certain QMS?** Helps us keep procedures and processes up to date while ensuring they are easily accessible to all employees. **What do you dislike about Certain QMS?** I would have preferred a simpler display page for the end user. **What problems is Certain QMS solving and how is that benefiting you?** We now have a high-level process map that helps ensure everyone works consistently with projects and other core processes in the company. It also makes it easier for employees to find relevant procedures and HSE documents. ### 3. Easy to use and continously improving **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas . | HR and quality manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Certain QMS?** Documents are easy to maintain. My favourite module is risk management, a thorough and logical module. **What do you dislike about Certain QMS?** I would prefer a compliance module to simplify improvements and reporting. Would like more dataviews to get better oversight. **What problems is Certain QMS solving and how is that benefiting you?** Complete QMS nerds inclusion risk management ### 4. Userfriendly product and a company that listens to the users' needs **Rating:** 4.5/5.0 stars **Reviewed by:** Åse Meistad S. | Administrasjonssjef, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Certain QMS?** The company listens to the customer's needs and improve the product accordingly. **What do you dislike about Certain QMS?** A compliance module would be very helpful. **What problems is Certain QMS solving and how is that benefiting you?** The systems helps our emplyees keep on top of prodecures, as well as enabling them to report deviations in a userfriendly way. ### 5. Good at what it does **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Certain QMS?** The existing functions and modules are solid and well thought out. **What do you dislike about Certain QMS?** I would like to see more options for visual customization **What problems is Certain QMS solving and how is that benefiting you?** Primary use is QM processes and hotel for governing documents ### 6. Proactive and focused on the users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Certain QMS?** A good editor and excellent workflow tools makes it a pleasure writing documents. Many good funcionalities in general. **What do you dislike about Certain QMS?** Frontpage should be more flexible and som of the funcion more intuitiv for the readers of documents **What problems is Certain QMS solving and how is that benefiting you?** Writing and publishing procedures in the hospital - [View Certain QMS pricing details and edition comparison](https://www.g2.com/products/certain-qms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A53%3A16+-0500&secure%5Bsession_id%5D=54036a15-ef66-4649-bb71-a643eed49322&secure%5Btoken%5D=b1180c220c339d3f2ac7c4a46f1764b010b448690e6ffce0feaa7e7bd16e5896&format=llm_user) ## Certain QMS Features **Nonconformance** - Conformance Records - CAPA - Change Management **Quality system** - Document Control - Collaboration - Analytics and Reports **Risk Management** - Assesments - Operational Risk - Supplier Evaluation **Inspection Management** - Templates - Workflows - Corrective Actions **Compliance** - Standards & Regulations - Permits - Certifications **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top Certain QMS Alternatives - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - 4.2/5.0 (859 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (886 reviews) - [Qualio](https://www.g2.com/products/qualio/reviews) - 4.4/5.0 (730 reviews)