Certain QMS is a quality management solution that helps users to plan, document, monitor and improve their quality work in a single, structured system. The system supports both document-oriented and process-oriented approaches, making it ideal for organisations that need full control of routines, compliance and continuous improvement. With flexible modules and clear delegation of responsibilities, Certain QMS helps businesses build a quality management system that reflects how they actually work. Whether you’re documenting policies, managing deviations, or conducting risk assessments, everything is connected – so users always have the full picture. Key features include: • Document control: Maintain a central, secure document library with version control, approvals and access management. • Deviation and non-conformance management: Register, process and follow up on incidents with clear workflows and built-in support for corrective actions. • Risk management: Conduct risk assessments using methods such as likelihood/consequence matrices, and link risks to relevant tasks, processes or documents. • QM Activity Planner: Plan and delegate recurring quality tasks, such as audits, management reviews and evaluations – with automatic notifications and reminders. • Process mapping: Visualise workflows and link them to associated documents, tasks, risks and deviations for a fully connected system. Key benefits: • Supports compliance with ISO 9001, ISO 27001 and ISO 31000 through structured documentation, risk control and process transparency. • Increases accountability by assigning ownership to tasks and areas – with automatic reminders to ensure timely follow-up. • Improves quality insights by connecting documents, processes, deviations, risks and tasks in one system. • SharePoint integration allows employees to find and read documents, register deviations and non-conformities, and receive task notifications and status updates – all directly from SharePoint, making the QMS more accessible for users who don’t work in it daily. Certain QMS is developed by Norwegian software company Netpower, and is available both as a cloud service and on-premise. The system is suitable for both small teams and complex organisations that want a complete, user-friendly QMS designed for daily use.