Centercode Features

Creates feedback forms that are consistent with the design of the site.

Supports the creation and deployment of different survey types on different channels or devices.

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

Allows designs to adapt automatically to the device that users access the survey or software.

Aggregates feedback and transforms feedback into actionable insights.

Triggers creation of a new case after customer leaves feedback.

Analyze collected feedback near or in real-time.

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

Provides a secure and compliant system.

Continually inspects, audits, and monitors system to keep it up to date.

Text-based surveys or quizzes related to user experience.

Individually recorded video clips based on situations or prompts.

One-on-one video conferences with users.

Screenshots or in-context photos sent in from users.

Text responses to situational prompts.

Intercepting users during application usage.

Intercepting customers during in-person shopping experience.

Intercepting visitors while on particular webpage.

Vendor-provided database of respondents.

Actionable data generated from user responses.

Collaborative tools for analyzing or repurposing responses.

Tools for tagging, storing, and searching responses.

Source software, website, or application testing to diverse pool of test users.

Provide manual or automated feedback tracking regarding software, website, or application functions and errors.

Integrate with other software testing, product management, and development platform tools.

Set requirements for testing which the software, website, or application would need to pass.

Record software, website, application, and test users actions with fullscale logging to track actions and errors.

Integrates with software testing tools and other development software.

Supports multiple testing types (e.g., regression, smoke) and methods (e.g., integration, performance).

Provide test result metrics in text and visual representations.

Deliver reporting and metrics around test cases, uses, and results.

Retain previous versions of tests and test cases.

Scale to handling thousands or tests, cases, and users without loss of functionality or efficiency.

Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting