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# Centercode vs UserTesting Comparison - What are their main differences?

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CentercodeUserTesting[+ Add Product](#)

Reviews

**Centercode** [

4.3/5(109)

](https://www.g2.com/products/centercode/reviews#reviews)

**UserTesting** [

4.4/5(794)

](https://www.g2.com/products/usertesting/reviews#reviews)

Pricing

**Centercode**
 **Free** · Starter

**UserTesting**
Free Trial

**Contact Us** Per Year · Team-based Unlimited 

**Pricing Insights**
from reviews

Time to Implement

**Centercode**
3 months

Based on 13 responses

**UserTesting**
2 monthsFaster

Based on 44 responses

Return on Investment

**Centercode**
22 months

Based on 9 responses

**UserTesting**
12 months10 months sooner

Based on 30 responses

Perceived Cost

**Centercode**
$$$$$

**UserTesting**
$$$$$

Average Discount

**Centercode**
8%

**UserTesting**
9%1% more

 ![Centercode](https://images.g2crowd.com/uploads/product/hd_favicon/1a69b7d35592336065b1e2ce6f1377bb/centercode.svg "Centercode")

 ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Centercode**
Not enough data

**UserTesting**
[
Ease of Use (86)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1749829&qs=pros-and-cons#reviews)[
Helpful (64)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1747493&qs=pros-and-cons#reviews)[
Testing Difficulties (28)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1749176&qs=pros-and-cons#reviews)[
Missing Features (26)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1748728&qs=pros-and-cons#reviews)

Integrations

**Centercode**
Not enough data

**UserTesting**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f8dfbd36c438447b2cb20b9565f2afd/figma.jpg "Product Avatar Image")

Figma

](https://www.g2.com/products/figma/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[
View all
](https://www.g2.com/products/usertesting/integrations)

Screenshots

**Centercode**
 ![Centercode screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/109337/Centercode-Collaborative-Feedback.png)

**UserTesting**
 ![UserTesting screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1235524/audience-management-hero-Image.png)

Ratings

Meets Requirements

**Centercode**

8.4

8.486

**UserTesting**

8.5

8.5607

Ease of Use

**Centercode**

7.3

7.386

**UserTesting**

8.4

8.4638

Ease of Setup

**Centercode**

6.6

6.668

**UserTesting**

8.6

8.6304

Ease of Admin

**Centercode**

7.3

7.373

**UserTesting**

8.7

8.7235

Quality of Support

**Centercode**

9.3

9.379

**UserTesting**

9.0

9.0530

Has the product been a good partner in doing business?

**Centercode**

9.3

9.360

**UserTesting**

8.7

8.7231

Product Direction (% positive)

**Centercode**

6.9

6.984

**UserTesting**

8.1

8.1597

Features

User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

8.0

15

7.5

470

User Response Methods

Survey

8.4(won by 0.9)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

319

|

Verified

Video Snippets

7.3

11

8.6(won by 1.3)

377

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Video Interview

6.1

12

8.7(won by 2.6)

298

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Photo Submission

7.8(won by 0.7)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

184

|

Verified

Text/Notes

8.2(tied score)

14

8.2(tied score)

352

|

Verified

Commenting/Notes

Not enough data

Not enough data

Participant Selection

In-App

7.8(won by 0.4)

13

7.4

126

In-Store

7.9(won by 2.4)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.5

81

On-Site

8.8(won by 1.9)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

107

Recruitment Pool

8.8(won by 0.7)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

380

|

Verified

Single Sign On

Not enough data

Not enough data

Insights

Analytics

8.1(won by 0.4)

14

7.7

348

|

Verified

Collaboration

8.5(won by 0.9)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

312

|

Verified

Sorting

8.6(won by 1.2)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

313

|

Verified

Visual Analytics

Not enough data

Not enough data

Generative AI

AI Text Summarization

7.4(won by 0.8)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.6

85

Generative AI

Not enough data

Not enough data

Additional Functionality

User Journeys

Not enough data

Not enough data

Usability Testing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

For Mobile

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Unmoderated Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Software Testing Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Prototype Creation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Moderated Usability Testing

Not enough data

Not enough data

Quantitative Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Video recording/Transcriptions

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

8.6

14

8.2

155

Generative AI

AI Text Generation

Feature Not Available

5.7(won by default)

5

AI Text Summarization

Feature Not Available

6.4(won by default)

6

Generative AI

Not enough data

Not enough data

Survey Management

Brand Design Consistency

8.6

11

9.0(won by 0.4)

35

|

Verified

Survey Deployment

8.7(won by 0.4)

13

8.3

83

|

Verified

Feedback Collection

8.8(won by 0.2)

13

8.6

107

|

Verified

Device Responsiveness

8.9(won by 0.4)

11

8.5

100

|

Verified

Surveys & Feedback

Not enough data

Not enough data

Mobile Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Process Management

Feedback Aggregation

8.3(won by 0.3)

13

8.0

102

|

Verified

Real-Time Analysis

8.3(tied score)

11

8.3(tied score)

82

|

Verified

Trigger Alerts

8.2(won by default)

12

Feature Not Available

Real-Time Action

8.5(won by default)

11

Feature Not Available

360 Degree Feedback

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

System Management

Security

9.4(won by 0.6)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.8

89

|

Verified

System Monitoring

8.5

11

9.2(won by 0.7)

15

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

SSL Security

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Additional Functionality

Customer Experience Management

Not enough data

Not enough data

NPS of Employees

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Text Fields

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

NPS of Customers

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Crowd Testing Tools[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

8.7

10

Not enough data

Functionality

Crowd Testing

9.1(won by default)

9

Not enough data

Feedback Tracking

9.3(won by default)

9

Not enough data

Integration

7.9(won by default)

8

Not enough data

Requirements

8.6(won by default)

7

Not enough data

Logging

8.5(won by default)

8

Not enough data

Admin

Test Analysis

8.5(won by default)

8

Not enough data

Test Management[Hide 38 FeaturesShow 38 Features](javascript:void(0);)

8.4

20

Not enough data

Functionality

Integration

8.6(won by default)

16

Not enough data

Test Diversity

8.3(won by default)

15

Not enough data

Test Repository

Feature Not Available

Not enough data

Management

Reporting

8.0(won by default)

18

Not enough data

Version Control

8.2(won by default)

17

Not enough data

Scaling

9.1(won by default)

17

Not enough data

Additional Functionality

Commenting/Notes

Not enough data

Not enough data

Approval Workflow

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Test Case Management

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Testing Scripts

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Automated Testing

Not enough data

Not enough data

Traceability

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Milestone Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Repository Management

Not enough data

Not enough data

Multiple Test Types

Not enough data

Not enough data

Requirements Management

Not enough data

Not enough data

Parameterized Testing

Not enough data

Not enough data

Test Run Tracking

Not enough data

Not enough data

Defect Tracking

Not enough data

Not enough data

Screen Capture

Not enough data

Not enough data

Consumer Video Feedback[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

Not enough data

7.9

260

Feedback Source

Invitation

Not enough data

8.0(won by default)

115

Survey Link

Not enough data

8.4(won by default)

133

App

Not enough data

8.4(won by default)

132

Widget

Not enough data

7.7(won by default)

84

Recruitment Pool

Not enough data

8.3(won by default)

156

Feedback Management

Media Library

Not enough data

7.7(won by default)

145

Sorting

Not enough data

7.7(won by default)

160

Sharing

Not enough data

8.2(won by default)

178

Privacy

Not enough data

8.2(won by default)

163

Insights

Computer Transcription

Not enough data

7.3(won by default)

163

Analytics

Not enough data

7.7(won by default)

174

Human Transcription

Not enough data

Feature Not Available

Agentic AI - Demo Automation

Autonomous Task Execution

Not enough data

Feature Not Available

Cross-system Integration

Not enough data

Feature Not Available

Adaptive Learning

Not enough data

Feature Not Available

Natural Language Interaction

Not enough data

Feature Not Available

AI Demo Agent or Avatar 

Not enough data

Not enough data

Experience Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

Not enough data

6.4

24

Analytics

Net Promoter Score (NPS)

Not enough data

6.8(won by default)

19

Customer Satisfaction (CSAT) Score

Not enough data

6.5(won by default)

18

Customer Effort Score (CES)

Not enough data

6.6(won by default)

17

Gamification

Not enough data

Feature Not Available

Customization

Stakeholder Management

Not enough data

6.9(won by default)

17

Multilanguage Support

Not enough data

6.0(won by default)

16

Multiple Branding Support

Not enough data

6.0(won by default)

17

Vertical-specific Solutions

Not enough data

5.6(won by default)

16

Customizable Branding

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

7.1(won by default)

18

AI Text Generation

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Agentic AI - Experience Management

Autonomous Task Execution

Not enough data

Feature Not Available

Cross-system Integration

Not enough data

Feature Not Available

Natural Language Interaction

Not enough data

Feature Not Available

Proactive Assistance

Not enough data

Feature Not Available

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Channel Support

Not enough data

Not enough data

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

Not enough data

6.4

29

Survey Management

Survey Builder

Not enough data

6.1(won by default)

22

Customizable Questions

Not enough data

7.9(won by default)

24

Templates

Not enough data

6.5(won by default)

22

Survey Distribution

Not enough data

6.5(won by default)

24

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

Not enough data

6.0(won by default)

25

Branding

Not enough data

5.8(won by default)

24

Multimedia Support

Not enough data

6.5(won by default)

24

Multilingual Surveys

Not enough data

4.9(won by default)

23

Survey Insights

Reporting & Analytics

Not enough data

6.3(won by default)

24

Data Exporting

Not enough data

7.1(won by default)

24

Permissions

Not enough data

6.8(won by default)

24

BI Tools Integration

Not enough data

Feature Not Available

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

Not enough data

Feature Not Available

Proactive Assistance

Not enough data

Feature Not Available

Decision Making

Not enough data

Feature Not Available

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Software Testing[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Software Testing

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

Not enough data

Survey Design - Consumer Insights Platforms

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Not enough data

Feature Not Available

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

Self-Serve Survey Builder

Not enough data

Not enough data

AI Smart Probes

Not enough data

Feature Not Available

Question Branching

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Flexible Audience Options

Not enough data

Not enough data

Customer Data Upload

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

AI-Powered Insights

Not enough data

Not enough data

Qualitative Research Support

Not enough data

Not enough data

Benchmarking & Norms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Dashboards & Embedded Integrations

Not enough data

Feature Not Available

Embeddable Reports

Not enough data

Not enough data

Shared Workspaces

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Centercode](https://images.g2crowd.com/uploads/product/hd_favicon/1a69b7d35592336065b1e2ce6f1377bb/centercode.svg "Centercode")](https://www.g2.com/products/centercode/reviews)

Centercode

Small-Business(50 or fewer emp.)

21.5%

Mid-Market(51-1000 emp.)

33.6%

Enterprise(\> 1000 emp.)

44.9%

[![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")](https://www.g2.com/products/usertesting/reviews)

UserTesting

Small-Business(50 or fewer emp.)

19.9%

Mid-Market(51-1000 emp.)

38.1%

Enterprise(\> 1000 emp.)

42.0%

Small-Business

(50 or fewer emp.)

21.5%

19.9%

Mid-Market

(51-1000 emp.)

33.6%

38.1%

Enterprise

(\> 1000 emp.)

44.9%

42.0%

Reviewers' Industry

[![Centercode](https://images.g2crowd.com/uploads/product/hd_favicon/1a69b7d35592336065b1e2ce6f1377bb/centercode.svg "Centercode")](https://www.g2.com/products/centercode/reviews)
Centercode

Consumer Electronics

22.4%

Computer Software

20.6%

Information Technology and Services

11.2%

Telecommunications

8.4%

Computer & Network Security

7.5%

Other

29.9%

[![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")](https://www.g2.com/products/usertesting/reviews)
UserTesting

Financial Services

10.2%

Computer Software

9.8%

Information Technology and Services

8.7%

Retail

6.4%

Health, Wellness and Fitness

3.8%

Other

60.9%

FAQs

## Centercode vs UserTesting FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between UserTesting vs Centercode?

UserTesting stands out for its higher Ease of Setup and slightly higher G2 rating, while Centercode is noted for its strong customer support and configurability.

| [UserTesting](https://www.g2.com/products/usertesting/reviews) | [Centercode](https://www.g2.com/products/centercode/reviews) |
| --- | --- |
| 4.4/5 (792 reviews) | 4.3/5 (109 reviews) |
| Enterprise | Enterprise |
| 8.6 | 6.6 |
| 9.0 | 9.3 |
| Ease of Use (86 all-time mentions) | Configurability and customer support |

### How do the pricing models of UserTesting and Centercode compare?

UserTesting receives lower satisfaction on pricing compared to Centercode, with reviewers frequently citing cost as a concern for smaller teams.

- **UserTesting:** Reviewers consistently describe UserTesting as expensive, especially for startups and small teams, and cite cost as a barrier to adoption.
- **Centercode:** Reviewers highlight Centercode's flexible pricing tiers and note that it is easier to get started with just a credit card, making it more accessible for startups.

### What are the best alternatives to UserTesting and Centercode?

The top three G2-ranked alternatives to UserTesting and Centercode are Dscout, Lyssna, and TestRail.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [UserTesting](https://www.g2.com/products/usertesting/reviews) | 4.4/5 (792 reviews) | Enterprise | Expensive for small teams | Ease of Use (86 all-time mentions) |
| [Centercode](https://www.g2.com/products/centercode/reviews) | 4.3/5 (109 reviews) | Enterprise | Flexible pricing tiers for startups | Configurability and customer support |
| [Dscout](https://www.g2.com/products/dscout/reviews) | 4.5/5 (190 reviews) | Enterprise | — | — |
| [Lyssna](https://www.g2.com/products/lyssna/reviews) | 4.5/5 (183 reviews) | Mid-Market | — | — |
| [TestRail](https://www.g2.com/products/testrail/reviews) | 4.4/5 (611 reviews) | Mid-Market | — | — |

### Which User Research features should I prioritize when comparing UserTesting and Centercode?

Buyers should prioritize Ease of Setup, Quality of Support, Integrations, Reporting, and AI-powered features when comparing UserTesting and Centercode.

- **Ease of Setup:** UserTesting scores 8.6, Centercode 6.6.
- **Quality of Support:** UserTesting scores 9.0, Centercode 9.3.
- **Integrations:** Centercode offers advanced integrations including Jira and Salesforce; UserTesting reviewers mention Figma integration.
- **Reporting:** Both products are frequently cited for reporting capabilities, with Centercode reviewers highlighting customizable reports and UserTesting reviewers noting intuitive dashboards.
- **AI-powered features:** UserTesting offers AI Text Generation and AI Text Summarization, which Centercode does not.

### What are the pros and cons of UserTesting vs Centercode?

UserTesting's headline strength is its ease of use and rapid feedback, while Centercode's is its configurability and strong customer support.

- **UserTesting strengths:** Ease of Use (86 all-time mentions), time-saving (45), intuitive interface (27), robust participant pool, and rapid feedback cycles.
- **UserTesting trade-offs:** Expensive for small teams (19 all-time mentions), some missing features (26), and participant quality variability.
- **Centercode strengths:** Highly configurable, advanced integrations (Jira, Salesforce), strong customer support, and comprehensive reporting tools.
- **Centercode trade-offs:** Steeper learning curve, setup can be complex, and some UI elements are less intuitive.

### Is UserTesting or Centercode better for small businesses?

Centercode is better suited for small businesses due to its flexible pricing tiers and positive startup sentiment.

- **UserTesting:** Largest segment is Enterprise; reviewers frequently cite high cost as a barrier for small teams and startups.
- **Centercode:** Largest segment is Enterprise; reviewers highlight flexible pricing tiers and ease of getting started for startups and small businesses.

### Which User Research platform has better integrations?

Centercode is favored for integrations, with reviewers highlighting its advanced integration capabilities.

- **UserTesting:** Reviewers mention Figma integration in recent reviews.
- **Centercode:** Reviewers cite integrations with Jira and Salesforce, and emphasize the platform's advanced API and automation capabilities.

### How do UserTesting and Centercode compare on customer support?

Centercode and UserTesting are rated at parity on Quality of Support, both scoring above 9.0, with reviewers praising responsive and knowledgeable support teams.

- **UserTesting:** Reviewers highlight fast, helpful, and high-touch customer support, with 36 all-time mentions.
- **Centercode:** Reviewers consistently praise Centercode's support team for responsiveness, expertise, and proactive assistance, with many citing the in-platform chat and ongoing improvements.

### Which is easier to implement, UserTesting or Centercode?

UserTesting is easier to implement, with a 2-point lead in Ease of Setup (8.6 vs 6.6), while Centercode is noted for a steeper learning curve but strong onboarding resources.

- **UserTesting:** Reviewers describe setup as straightforward and quick, with minimal training required and intuitive onboarding.
- **Centercode:** Reviewers note a steeper learning curve and more complex setup, but also mention helpful onboarding resources and support for new users.

### Which product has better Reporting?

Both UserTesting and Centercode are frequently cited for their reporting capabilities, with Centercode reviewers highlighting customizable reports and UserTesting reviewers noting intuitive dashboards.

- **UserTesting:** Reviewers mention intuitive dashboards and highlight reels for reporting; reporting is a frequently mentioned feature in recent reviews.
- **Centercode:** Reviewers emphasize customizable reporting tools and the ability to export and share reports with stakeholders; reporting is a core feature cited in multiple reviews.

Alternatives

**Centercode Alternatives**

 ![TestRail](https://images.g2crowd.com/uploads/product/hd_favicon/64ea25a7281bf2a8ae6a17f3c423d025/testrail.svg "TestRail")

[
TestRail
](/products/testrail/reviews)

 ![Postman](https://images.g2crowd.com/uploads/product/hd_favicon/1535488313/postman.svg "Postman")

[
Postman
](/products/postman/reviews)

 ![BrowserStack](https://images.g2crowd.com/uploads/product/hd_favicon/3ca9b46ef0b185152cca0a47ab28a78f/browserstack-browserstack.svg "BrowserStack")

[
BrowserStack
](/products/browserstack/reviews)

 ![Tuskr](https://images.g2crowd.com/uploads/product/hd_favicon/f6aad147a17c6b67fe63dc9f7e79bb15/tuskr.svg "Tuskr")

[
Tuskr
](/products/tuskr/reviews)

**UserTesting Alternatives**

 ![Dscout](https://images.g2crowd.com/uploads/product/hd_favicon/d65cff582bdde28c63538bd376092c43/dscout.svg "Dscout")

[
Dscout
](/products/dscout/reviews)

 ![Lyssna](https://images.g2crowd.com/uploads/product/hd_favicon/7fb89a942a0682ed06350f63509c73de/lyssna.svg "Lyssna")

[
Lyssna
](/products/lyssna/reviews)

 ![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg "Respondent")

[
Respondent
](/products/respondent/reviews)

 ![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")

[
Userlytics
](/products/userlytics/reviews)