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At a Glance
Market Segments
Enterprise (44.9% of reviews)
Enterprise (41.8% of reviews)
Entry-Level Pricing
Free
Contact Us Per Year
Centercode
Star Rating
(109)4.3 out of 5
Market Segments
Enterprise (44.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 4 pricing plansUserTesting
Star Rating
(782)4.4 out of 5
Market Segments
Enterprise (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in ease of use with a score of 8.4, while Centercode lags behind at 7.3. Reviewers mention that UserTesting's intuitive interface allows for quicker onboarding and a smoother user experience.
- Reviewers mention that UserTesting's video interview feature scores significantly higher at 8.8 compared to Centercode's 6.1. Users say that the quality and ease of conducting video interviews on UserTesting are superior, making it a preferred choice for gathering qualitative feedback.
- G2 users highlight UserTesting's crowd testing functionality, which received a score of 9.1, as a standout feature. In contrast, Centercode does not have a comparable score in this area, leading users to feel that UserTesting offers more robust options for diverse testing scenarios.
- Users on G2 report that UserTesting's feedback tracking capabilities are rated at 9.3, while Centercode's feedback collection is slightly lower at 8.8. Reviewers mention that UserTesting provides better tools for tracking and managing user feedback effectively.
- Reviewers mention that UserTesting's survey management features, particularly the survey builder, received a lower score of 5.8, indicating room for improvement. In contrast, Centercode's survey management is rated higher at 7.3, suggesting that users find it more effective for creating and distributing surveys.
- Users say that UserTesting's system management security is rated at 8.7, while Centercode shines with a higher score of 9.4. Reviewers mention that Centercode's robust security measures provide peace of mind for organizations handling sensitive data.
Pricing
Entry-Level Pricing
Centercode
Starter
Free
Get a taste of the power of Centercode
- 20 user audience
- Test planning
- Tester activities
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Centercode
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
8.4
86
8.6
598
Ease of Use
7.3
86
8.4
629
Ease of Setup
6.6
68
8.6
295
Ease of Admin
7.3
73
8.7
231
Quality of Support
9.3
79
9.0
521
Has the product been a good partner in doing business?
9.3
60
8.8
226
Product Direction (% positive)
6.9
84
8.1
588
Features by Category
User Response Methods
8.4
15
7.5
316
|
Verified
7.3
11
8.7
373
|
Verified
6.1
12
8.7
295
|
Verified
7.8
13
7.1
181
|
Verified
8.2
14
8.2
350
|
Verified
Participant Selection
7.8
13
7.4
126
7.9
11
5.6
82
8.8
12
6.9
108
8.8
12
8.1
375
|
Verified
Insights
8.1
14
7.7
344
|
Verified
8.5
14
7.7
312
|
Verified
8.6
13
7.4
312
|
Verified
Generative AI
7.4
12
6.7
84
Functionality
9.1
9
Not enough data
9.3
9
Not enough data
7.9
8
Not enough data
8.6
7
Not enough data
8.5
8
Not enough data
Admin
8.5
8
Not enough data
Functionality
Feature Not Available
Not enough data
8.6
16
Not enough data
8.3
15
Not enough data
Management
8.0
18
Not enough data
8.2
17
Not enough data
9.1
17
Not enough data
Feedback Source
Not enough data
8.0
112
Not enough data
8.4
129
Not enough data
8.4
131
Not enough data
7.7
82
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
160
Insights
Not enough data
Feature Not Available
Not enough data
7.3
160
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.7
19
Not enough data
6.5
18
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Feature Not Available
5.7
5
Feature Not Available
6.4
6
Survey Management
8.6
11
9.0
34
|
Verified
8.7
13
8.2
82
|
Verified
8.8
13
8.6
106
|
Verified
8.9
11
8.5
99
|
Verified
Process Management
8.3
13
8.0
101
|
Verified
8.2
12
Feature Not Available
8.3
11
8.3
81
|
Verified
8.5
11
Feature Not Available
System Management
9.4
11
8.8
88
|
Verified
8.5
11
9.2
14
|
Verified
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Centercode and UserTesting are categorized as User Research and Enterprise Feedback Management
Unique Categories
UserTesting is categorized as Consumer Video Feedback, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Centercode
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Electronics
22.4%
Computer Software
20.6%
Information Technology and Services
11.2%
Telecommunications
8.4%
Computer & Network Security
7.5%
Other
29.9%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.9%
Retail
6.5%
Consumer Goods
3.9%
Other
60.7%
Alternatives
Discussions
What is Centercode used for?
1 Comment
CR
Centercode can be used to manage user tests like alpha, beta, and user acceptance projects. It allows for the recruitment of testers, providing tasks to...Read more
Centercode has no more discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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