CaseFox Reviews & Product Details

I use CaseFox for legal billing and matter management, and it secures my billing process, making everything so much easier. I love how easy it is to use for my team, and its UI is amazingly simple. The initial setup was easy with a demo and walkthrough, and I don't need to use it with any other tools. I would rate it a 10 out of 10 for recommending it to a friend or colleague. Review collected by and hosted on G2.com.

I think the document storage feature could be improved. At the moment, I have to go into cases to view the case-related documents, which is great to save time but sometimes it also is a lot of work. Review collected by and hosted on G2.com.

I have used CaseFox for several months, there is a lot of things i loved about it. First the setup procedure was very easy, I was able to use it right away without any hassle. The interface of the software is very user-friendly, which makes it simple to manage cases, time tracking, and billing. One of the best feature CaseFox has is the AI document template generator it saved my lot of time instead of creating documents from scratch, I can simply make it by customizing the template. I had used CaseFox everyday for managing my legal operation, It helped me to bring huge difference in the workflow. Customer support team is responsive and very helpful, they solve the issues promptly. The integration with other tools is seamless, It keeps everything organized at one place. Overall my experience with casefox is very good it has reasonable pricing compared to other similar software. Review collected by and hosted on G2.com.

There are few things that i don't like about casefox is the mobile app, I would love to suggest to improve its functionality as it is bit slow when we switch between screens or make updates. Review collected by and hosted on G2.com.

SIMRAN - she's very helpful and responsive. thank you Review collected by and hosted on G2.com.

I prefer to older user interface because it makes more sense to me. Review collected by and hosted on G2.com.

I like their product. Great value for your money. Review collected by and hosted on G2.com.

We were pretty happy with their product until this incredulous customer support experience. We hope not everyone at Casefox is like this but whoever is managing the service@casefox.com account needs to be fired. This person blocked access to our account and unilaterally canceled our membership on top of hurling f-bombs and racist remarks in our email exchanges. This person had total control over our account access and was not being supervised. It's shocking that a complaint over subscription charges would escalate to such non-sense. We can't believe they would allow this to happen. It's completely unprofessional and hurting our business. Review collected by and hosted on G2.com.

I like this system because it allows me to take my cases in an orderly manner and anywhere without affecting the storage capacity of my laptop, and its interface is very versatile and easy to use. With this system I can easily integrate it with systems like Dropbox and google drive.

For me, the attention that the technical support people have given me is very important, since I have been able to give them certain recommendations in order to improve this great program.

I also asked them for certain functions as they are, improving the memos for my work team, putting in more detail the separation of the positions of each team with their respective cases. Among other things, it is not a good idea to mention them, but I can say that they solved these requirements in record time. Review collected by and hosted on G2.com.

At the moment the only thing I really do not like and I told the technical support people is that it is possible that such a complete program does not bring a mobile application. Of the rest I have no complaints. Review collected by and hosted on G2.com.

Core functionality works well for lawyers Review collected by and hosted on G2.com.

UI/UX outdated, clunky modals, few integrations Review collected by and hosted on G2.com.

The data is maintained in the cloud so the lawyer can use phone, tablet or computer in order to enter his/her billable time. Review collected by and hosted on G2.com.

Not easy to transfer a billing entry from one case to another. Review collected by and hosted on G2.com.

Easy to input details of what I've worked on so clients can know what I've done for them in an easy to read fashion. Review collected by and hosted on G2.com.

I don't like the drop down menus as sometimes my work doesn't fit in those. Review collected by and hosted on G2.com.

Easy to use, fairly intuitive and affordable. Versatile enough to suit lawyers, freelancers and other contract workers Review collected by and hosted on G2.com.

Timer needs to be easier to use, should be able to bill for any interval not just by the 3 min, app could be much more robust Review collected by and hosted on G2.com.