--- title: Carriyo Reviews meta_title: 'Carriyo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Carriyo works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 11 scale: '5' date_modified: '2026-09-28' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics ---

Carriyo Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Carriyo's centralized management for efficiently handling multiple courier integrations and streamlining logistics workflows. (4 mentions)
Users commend Carriyo for its exceptional customer support, consistently responsive and helpful in addressing their needs. (4 mentions)
Users commend the navigation ease of Carriyo, appreciating its intuitive interface and streamlined management of bookings. (4 mentions)
Users praise the seamless shipping management of Carriyo, enjoying reliable performance and real-time tracking for better operations. (4 mentions)
Users value the seamless integrations of Carriyo, enhancing logistics efficiency and supporting multiple shipping partners effortlessly. (3 mentions)
Users note the extra cost to unlock features, making Carriyo feel expensive for some. (1 mentions)
Users note the extra charges for unlocking features, which may hinder access to the full potential of Carriyo. (1 mentions)
Users find the integration with ecommerce platforms challenging, impacting overall functionality and user experience. (1 mentions)
Users note shipping issues and suggest improvements for integration with eCommerce platforms for better experience. (1 mentions)
Users report experiencing syncing issues with shipment updates, causing delays and frustration in tracking orders. (1 mentions)

5 Pros or Advantages of Carriyo

5 Cons or Disadvantages of Carriyo

Suleiman S.
SS
Suleiman S.
Associate Product Director
Mid-Market (51-1000 emp.)
"Game Changer!"
5/5
What do you like best about Carriyo?

Carriyo has been a game-changer for our eCommerce operations. With its wide range of carrier integrations, we were able to connect seamlessly to multiple shipping partners without the usual technical overhead. The platform is incredibly reliable, shipments are processed and tracked in real-time, which has drastically reduced delays and customer service inquiries. Implementation was fast and straightforward, with excellent onboarding support from their team. Carriyo’s automation tools and unified dashboard have streamlined our logistics workflow, allowing us to scale faster while maintaining a high level of service. It’s added real value to our business by saving time, reducing errors, and improving the overall delivery experience for our customers. Their customer support is always available and very supportive. Carriyo has become an essential part of our day-to-day operations. We use it extensively to manage high volumes of eCommerce shipments, and it continues to deliver consistent performance and value. Review collected by and hosted on G2.com.

What do you dislike about Carriyo?

Carriyo is constantly evolving, and while a few features are still maturing, the pace of updates has been impressive Review collected by and hosted on G2.com.

Andrew H.
AH
Andrew H.
Head of eCommerce
Small-Business (50 or fewer emp.)
"The UK's answer to last-mile headaches"
5/5
What do you like best about Carriyo?

Carriyo has completely transformed our warehouse and customer service operations. We have been able to streamline our shipping and unify our customer services with seamless real-time visibility of every delivery, no matter where the item was sold. We have achieved true omni-channel unity. The returns process is slick and automatic label generation is a game-changer. We couldn’t be happier with the results! Review collected by and hosted on G2.com.

What do you dislike about Carriyo?

Carriyo are relatively new to the UK market so it took a little time for the API integrations to be ironed out with every courier. It was worth the wait as we finally have DPD, APC, FedEx, Parcelforce, DX and palletways fully integrated. Review collected by and hosted on G2.com.

SA
Sherwin A.
Small-Business (50 or fewer emp.)
"Carriyo is an excellent software solution."
4/5
What do you like best about Carriyo?

Carriyo is an excellent software solution for businesses using multiple courier partners. It streamlines the booking process by eliminating the need to log in to each courier’s portal, allowing all bookings to be managed from one centralized platform.

One of its standout features is the reports section, which provides valuable insights into the performance of each courier partner. The data analysis tools help track delivery efficiency, average transit times, total orders shipped, return rates, and more. This functionality is extremely helpful for monitoring and improving logistics, making it a convenient and time-saving tool that simplifies the entire process. Review collected by and hosted on G2.com.

What do you dislike about Carriyo?

I cannot think of any drawbacks so far except for the extra cost to unlock some features. Review collected by and hosted on G2.com.

Patrick Z.
PZ
Patrick Z.
E-commerce executive
Small-Business (50 or fewer emp.)
"Fantastic software"
5/5
What do you like best about Carriyo?

Carriyo is a fantastic solution for businesses using multiple couriers for collection bookings. It eliminates the need to log in to each courier's website individually, as all collection bookings can be managed from one platform. The software makes it easy to book a courier, cancel a collection, reschedule a pick-up date, or even change the assigned courier. It's a convenient and time-saving tool that simplifies the process. Review collected by and hosted on G2.com.

What do you dislike about Carriyo?

Nothing really, it's perfect and there's nothing I don't like about this software. Review collected by and hosted on G2.com.

Ciaran E.
CE
Ciaran E.
E-Commerce Executive
Small-Business (50 or fewer emp.)
"Excellent Software!"
5/5
What do you like best about Carriyo?

Carriyo is a powerful software solution designed for businesses working with multiple courier partners. It simplifies the booking process by removing the need to log into individual courier portals, enabling seamless management of all bookings from a single centralised platform.

The support team are fantastic too! Review collected by and hosted on G2.com.

What do you dislike about Carriyo?

There is nothing I dislike about this software. Review collected by and hosted on G2.com.

NM
Nirmit M.
Mid-Market (51-1000 emp.)
"Carriyo: Delivery Management"
5/5
What do you like best about Carriyo?

We have been using Carriyo for almost 2 years now and the user interface is just amazing. You get a dashboard to understand your order shipment status.

Carriyo also provides advanced options to manage the webhooks. The support team is very responsive when you reach out to them. Overall we have had an amazing experience using Carriyo and do recommend others to try Carriyo who are looking for E-Commerce Delivery Management and shipping interface. Review collected by and hosted on G2.com.

What do you dislike about Carriyo?

Some features or behind additional subscription paywall but we haven't explored the requirements for such features yet. Review collected by and hosted on G2.com.

Manish R.
MR
Manish R.
E-commerce Manager
Enterprise (> 1000 emp.)
"CARRIYO is carrying the last mile business"
5/5
What do you like best about Carriyo?

Everything! Amazing UI, easy to navigate and smooth control over functions. Direct integrations to multiple systems. Love the API / webhook config features that allow message forwarding to brands.

Real time change in shipment Status and much more! Review collected by and hosted on G2.com.

What do you dislike about Carriyo?

Not much to say here honestly! In time, perhaps use an upgrade with AI. Review collected by and hosted on G2.com.

Atef F.
AF
Atef F.
CS advisor
Consumer Services
Mid-Market (51-1000 emp.)
"CARRIYO STAR"
4.5/5
What do you like best about Carriyo?

How it is easy to use and also to clarify your shipping status. Review collected by and hosted on G2.com.

What do you dislike about Carriyo?

Somehow it could be a delay in syncing shipment updates. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"The Best Shipping Management Solution in the Middle East"
5/5
What do you like best about Carriyo?

Carriyo, unlike other Western brands, has all the local carriers integrated on their platform. As such, you're able to quickly integrate all your preferred carriers and quickly start shipping.

I would also like to give a major shoutout to the amazing support team they have available for all clients. They provide exceptional in-depth support and are always open to improving the software to meet your needs, with exceptional speed as well. Review collected by and hosted on G2.com.

What do you dislike about Carriyo?

I can not say anything bad about Carriyo. The one point I would like to see more improvements is in the Returns/Refunds side of Carriyo as this would make the software unbeatable. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
EL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Excellent CMS, great team, great tool!"
5/5
What do you like best about Carriyo?

Robust APIs

Solid integrations with carriers

Consolidated error messaging

Their integration with Quiqup

Very easy to get going Review collected by and hosted on G2.com.

What do you dislike about Carriyo?

Honestly from a shipment and integration point of view it is great.

On the connector to ecommerce platforms it could use some work! Review collected by and hosted on G2.com.