# CargoWise Reviews
**Vendor:** WiseTech Global  
**Category:** [Freight Management Software](https://www.g2.com/categories/freight-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 35
## About CargoWise
CargoWise is a powerful, deeply integrated global logistics execution platform that makes trade easy. It enables logistics service providers to execute highly complex transactions in areas such as customs and cross-border compliance, freight forwarding and rating, international ecommerce, landside logistics, and warehousing, allowing them to manage their operations on one database across multiple users, functions, countries, languages, and currencies.



## CargoWise Pros & Cons
**What users like:**

- Users value the **ease of use** of CargoWise, simplifying their workflow with intuitive features and reliable performance. (3 reviews)
- Users value the **efficiency** of CargoWise, which streamlines operations and centralizes essential documentation effortlessly. (3 reviews)
- Users value the **robust data management** of CargoWise, benefiting from reliable, centralized tracking and documentation. (2 reviews)
- Users appreciate the **seamless end-to-end workflow** of CargoWise, which simplifies freight forwarding and enhances productivity. (2 reviews)
- Users value the **centralization of documentation and tracking** in CargoWise, enhancing workflow consistency across branches. (1 reviews)
- Users value the **comprehensive platform** of CargoWise, noting its stability and ease of use across modules. (1 reviews)
- Easy Access (1 reviews)
- Users value the **efficiency improvements** of CargoWise, enhancing their overall productivity despite its complexity. (1 reviews)
- Inventory Management (1 reviews)
- Process Streamlining (1 reviews)

**What users dislike:**

- Users find the **complex usability** of CargoWise challenging, especially for new users due to its steep learning curve. (3 reviews)
- Users find the **steep learning curve** of CargoWise challenging, especially due to its complexity and dated interface. (3 reviews)
- Users find the **difficult learning** curve of CargoWise challenging due to its complexity and lack of intuitiveness. (2 reviews)
- Users find the **difficult setup** of CargoWise challenging due to its complexity and required coding fields. (2 reviews)
- Users find the interface **not user-friendly** , with a steep learning curve and manual processes complicating operations. (2 reviews)
- Users find that the **complexity of implementation** makes CargoWise challenging to learn and use effectively. (1 reviews)
- Data Inaccuracy (1 reviews)
- Data Integration (1 reviews)
- Users find the **difficult implementation** of CargoWise challenging due to its complexity and the need for extensive coding. (1 reviews)
- Expensive (1 reviews)

## CargoWise Reviews
  ### 1. CargoWise: Robust, Reliable End-to-End Shipment Management at Scale

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabriela C. | Customer Service Airfreight -Impo, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about CargoWise?**

​As an operations professional at a global freight forwarder, I find CargoWise to be a very robust tool for end-to-end shipment management. It centralizes all documentation and tracking in one place, which is essential for maintaining workflow consistency across different branches. The system is reliable and handles high volumes of operational data without issues

**What do you dislike about CargoWise?**

The interface feels a bit dated and is not very intuitive for new users, meaning the learning curve is quite steep. Also, as an operator in Argentina, I find it challenging that the system does not have a direct integration with the local Customs system (Malvina), requiring some manual data cross-checking to ensure compliance

**What problems is CargoWise solving and how is that benefiting you?**

​It helps us maintain a "single source of truth" for all our shipments. It simplifies the coordination between different departments and provides a clear audit trail. Even without the direct local customs integration, having all the pre-shipment data organized in CargoWise makes the manual entry into other portals much faster and less prone to errors.

  ### 2. Efficient All-in-One Solution, Despite High Cost

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shashikumar  Y. | Implementation Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about CargoWise?**

I like using CargoWise for freight forwarding because it offers a seamless end-to-end workflow. The ease of use stands out the most, making my work straightforward. I also appreciate the features for billing and purchase booking, as they are easy to use and streamline those processes. The reports feature is another highlight for me, providing easy access to information and saving time by allowing me to quickly review outstanding reports and other details. Having all these functionalities in one tool, as opposed to using many standalone tools, makes CargoWise particularly valuable to me.

**What do you dislike about CargoWise?**

I think the pricing is very expensive, and the initial setup was a little tough.

**What problems is CargoWise solving and how is that benefiting you?**

CargoWise provides a seamless end-to-end workflow, simplifies billing and purchase booking, offers easy access to reports, saves time, and lets us quickly check outstanding reports. It replaces multiple standalone tools with one platform.

  ### 3. Super Complete and Stable System, Perfect for multiple Operations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luisa P. | Sr. Specialist, Customer Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about CargoWise?**

It is a super complete system, it has a variety of features, very well done for long data base, designed for multiples scenarios and the most important is that Cargowise rarely present problems or glitches, it is so comfortable to work in a very stable system. Once you learn a module all others are easy to work with.

**What do you dislike about CargoWise?**

Since it is a very complete system, it is also very complex to implement, it has quite lot options and it might be difficult to learn in a short time, many fields must be filled with codes that add an extra difficult.

**What problems is CargoWise solving and how is that benefiting you?**

An awesome feature of CargoWise is to have access to every module for multiple users without having to separate operations also I really like the change tracker so we can see and check when and who has made a change to avoid duplicity of work.

  ### 4. Cargo Wise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about CargoWise?**

well Organized and more details.........

**What do you dislike about CargoWise?**

Update, the only thing i may say about update that when it comes to update  i have to update several screen for the same info.

**What problems is CargoWise solving and how is that benefiting you?**

Cargo wise is well organized software and provide all information required  and sharing information with others as well.

  ### 5. CargoWise Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathália R. | Sales Support Analyst PL., Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about CargoWise?**

the cargowise it is a complex system, but it is very efficient

**What do you dislike about CargoWise?**

It is hard to use, should be easier but when you learn get easy

**What problems is CargoWise solving and how is that benefiting you?**

The cargowise make easy to copy adn create shipment, quotations

  ### 6. Its esasy to use and practice

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about CargoWise?**

It's easy to use, and the platform has different tools to facilitate the experience

**What do you dislike about CargoWise?**

Sometimes the app disconnects instantly, becouse when this happen the info don't save

**What problems is CargoWise solving and how is that benefiting you?**

We use for make correctly HBL and MBL

  ### 7. How one tiny ant is enabled to compete with the Global Multi-nationals

**Rating:** 4.5/5.0 stars

**Reviewed by:** David B. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2022

**What do you like best about CargoWise?**

The rating engine is very powerful. I have tried to convince several forwarders in China how good this product is - they question why they need more efficiency - when they can just hire more staff 😅

It really is a software built on the "9 phases of Productivity":
Phase One – Manual
Phase Two – Computerized
Phase Three – Enterprise Integration
Phase Four – Supply Chain Integration
Phase Five – Workflow
Phase Six – Workflow Automation
Phase Seven – Constraint Management
Phase Eight – Buffer Management
Phase Nine – Work Mix Management

As a database tool also very powerful. 

Our technical skills would only be middle of the road, and as a result we would not be using all features/capabilities at full capacity yet - but we are still using some key features in powerful ways.

There are too many aspects that we love about it.

**What do you dislike about CargoWise?**

It does take some getting used to for new users - and the customer service experience (for support) seems lacking for new users - but it's really a software built around self empowerment and self training. They offer incentives for users to hit certification milestones which can lead to product discounts.
The online learning materials are good but could be improved further. They would do well to cover more of the technical aspects/features in greater detail and make the learning curve a bit simpler (even if that means slower).
The price has increased exponentially in recent months - but we are following our gut to stick with it.

**Recommendations to others considering CargoWise:**

It takes sound planning and training to migrate onto this product from another. This is where the many Wisetech Service Partners can really add value to the business proposition. Do your research to see which ones may be the best fit 🙂

**What problems is CargoWise solving and how is that benefiting you?**

It does so many things for us and does them well. Order Management (if we want); Handling Consols and shipments of all types; Customs declarations; Local Transport; Document preparation; Database Management; Rates Management; Accounting; Tariff Classification Management, to name just a few

Right now we quote very quickly, in many multiple languages, and a lot of the business we quote on - we win. 
We then get to focus on the operational and customer service aspects of every shipment - we believe this is a key area where we are differentiating ourselves from the pack.

Sure, we are in the game to make money - as all forwarders are - but it has never been our number one priority. As long as we can continue to meet or exceed our clients expectations, we know the outcome will be favourable. The product goes a long way to helping us achieve that.

We also make strong use of e-docs - this is a critical cornerstone of our daily methodology in how we use the system to its higher (but not yet full) potential.

We make strong use of the filters in all modules and this is also a key thing to get right - it means you can find a needle in a haystack if you need to.

We are clearly solving some of our clients supply chain issues (or alleviating at least) - we have had multiple blue chip clients leave some of the bigger forwarders and bring their global business to us. We definitely don't have the buying power or the market presence of the bigger established players - but we are making up for it with our levels of communication, refined use (almost two decades) of the software - and overall customer experience.

  ### 8. My Wise Partner

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prince Felixon N. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2022

**What do you like best about CargoWise?**

My complete logistics need is fulfilled using this software. 
We have online training module available. 
I can generate the required reports as per the requirements

**What do you dislike about CargoWise?**

Some portions are still old moduled. 
Unable to present it as per user requirements. 
All in one screen still a challenge. 
The dashboard module we are working on to avoid using excel

**What problems is CargoWise solving and how is that benefiting you?**

Preparing Bill of lading. 
Preparing invoices. 
Shipments report.
Proof of delivery. 
Documents uploading. 
Sending shipment pre alert or invoice to customers directly through system

  ### 9. Awesome Software for Freight

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about CargoWise?**

Screening and navigation
Useful for automation

**What do you dislike about CargoWise?**

Not such clarity on entry logs.
Some extra fields required in Search grid

**What problems is CargoWise solving and how is that benefiting you?**

In cargowise we have an option to integrate shipment via EDI, FTP & SFTP server which is most useful

  ### 10. User Friendly But Glitchy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about CargoWise?**

Easy to input charges. Some vendors can autosubmit.

**What do you dislike about CargoWise?**

Often Glitches. I have to exit and go back in sometimes to save in JRA.

**Recommendations to others considering CargoWise:**

Be Patient

**What problems is CargoWise solving and how is that benefiting you?**

When the vendors' system speaks to ours, it's great. When it doesn't, I sometimes have to jump through hoops.

  ### 11. With CargoWise anything is possible!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sven A. | Director, Global Logistics, Shipping & Receiving, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2020

**What do you like best about CargoWise?**

Internal automation of cargowise.  Putting right parameters in place does wonders to output

**What do you dislike about CargoWise?**

Ticket system.  It takes too long to get a good answer

**What problems is CargoWise solving and how is that benefiting you?**

Accounting automation and 3pl automatikn

  ### 12. CW1 is my favorite operational system for freight forwarding!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thaís M. | Freight Forwarder, Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2020

**What do you like best about CargoWise?**

I’ve worked in different freight forwarders for the past 13 years and Cargo Wise One has been my favorite operation system. It’s very complete and requires a lot of updates, but when you and your team utilizes most of its thousand features, it’s very easy to cover any person during vacation or unexpected sick day for example.

**What do you dislike about CargoWise?**

After 5 years working on it, with all the updates, it’s still hard not showing up in some data quality reports sometimes. I think I have learned everything that need to be 100% and then data quality team sends a report where something is missing.

**What problems is CargoWise solving and how is that benefiting you?**

I handle export, so when the overseas team also updates it, I can easily check if cargo has been cleared and delivered, for example, for a DAP or DDP shipment.
It’s easy to check and approve an overseas invoice or credit note.
It’s easy and fast to check shipments status when we get an unexpected call from customer asking about it. 
eDocs is also one of my favorites things in CW1 to find very fast some information I need without having to search in my email chains, etc

  ### 13. Excellent system for mid-large sized forwarders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon G. | Technical Solutions Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2020

**What do you like best about CargoWise?**

The workflow engine running throughout CW1 is by far it's greatest asset.  It allows for standardisation and automation, which is everything we're striving for as a forwarder.  The Uk customs module is also first class and i've not seen better.
The e-adapter is very good if you have your own developers.
PAVE and visual boards means we could house basically everything in the application, with limited requirements for other software over and above.

**What do you dislike about CargoWise?**

Not necessarily CW1 the product, but WTG do not train or implement the software themselves, and whilst I understand their strategy here, we could have done with more assistance.  We engaged with a partner to get things over the line.
To fully understand the pricing and complete budgets is near on impossible in my eyes, as everything is billed by transaction.  Although transparent, it's a nightmare to cross reference.

**Recommendations to others considering CargoWise:**

Make sure you source a good WTG partner to assist with implementation. 
Do your research and look at all options.
Be prepared to compromise to take full advantage of the system and it's automation.

**What problems is CargoWise solving and how is that benefiting you?**

The accounting setup is almost too flexible.  We're used to rigid software which feels safer in this area, so changing the mindset internally represents our biggest challenge.  
Benefits-wise the use of workflow has meant we can retire some additional software and our developers can focus on customer facing work.

  ### 14. Great software for freight forwarders

**Rating:** 5.0/5.0 stars

**Reviewed by:** 🌎 Надежда . | Middle East Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2020

**What do you like best about CargoWise?**

This is great software and has my best recommendations! It has many modules such as forwarding, warehousing, customs, quotes, etc. They all are integrated and interlinked, have full accounting capabilities for accruals and invoicing, have HR features for scheduling, CRM, wide EDI with airlines/shipping lines updates, bookings, etc. If set up all these features correctly, your operations staff can boost their productivity significantly. 
By the way, it has many well-explained tutorial videos and user certification program for different knowledge levels. CargoWise encourages users to learn the software not only for more efficient work, they also offer discounts to the company with certified users.

**What do you dislike about CargoWise?**

I cannot recollect something particular what I dislike. Just be prepared that the CargoWise basic functionality is easy to use. However, if you want to leverage it to maximum, you need to learn it or have qualified personnel to help with its setup and users training. Our industry is complex and broad, you cannot expect the professional software to be simple to cover the business needs.

**Recommendations to others considering CargoWise:**

My highest recommendations. Many top forwarders have been implementing CargoWise recently, and many will join.

**What problems is CargoWise solving and how is that benefiting you?**

Great visibility of all shipments, easy to track, search, filter, make reports for your every desire, export them to Excel for further processing. Documents are generated by the system eliminating manual input and possible errors. All related documents are stored in a cloud and can be accessed by your colleagues from your and other offices reducing communication by email (or cannot if you restrict access rights, it's up to you). Selling and buying rates automation makes quoting, accrual, and billing super fast, easy, and accurate.

  ### 15. Best ERP tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kishore K. | Deputy Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2020

**What do you like best about CargoWise?**

In CW1, I like most of the automation included for more data to capture in bulk with accurate information.

**What do you dislike about CargoWise?**

In some scenario, I use to saw some backlogs in which crashes a lot in Forwarding modules.

**Recommendations to others considering CargoWise:**

If your looking for best ERP tool, then you should choose this.

**What problems is CargoWise solving and how is that benefiting you?**

I haven't used any other ERP tool but have heard some feedback in comparison but for me CW1 is good to use.

  ### 16. Project Solution Lead deploying CargoWise One for LF Logistics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lance S. | Blogger, Enterprise (> 1000 emp.)

**Reviewed Date:** November 29, 2020

**What do you like best about CargoWise?**

One operational database for all locations, with separate finance. All update on a shipment is visible for all locations, a single version of the truth is important for nowaday's supply chain visibility.

The milestones integration from carriers is also great.

**What do you dislike about CargoWise?**

The use of standard XML on interface into other corporate systems. Cargowise is a great forwarder operational platform with all essential applications. But to get data interface into another platform, like corporate accounting is painful, and not many consultants in the market could help.

**What problems is CargoWise solving and how is that benefiting you?**

CargoWise One is a major upgrade for LF Logistics at the time as it is a true single operational database. That creates end-to-end visibility to customers who use LF as their SCM partner.

  ### 17. One of the best Freight Management tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dinesh G. | Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2020

**What do you like best about CargoWise?**

Simplicity and the data integrity is something which I liked the most. Also the various modules are interlinked to each other which seamlessly. We were one of the first companies to start using CargowiseOne in India in the year 2012 when Wisetech was entering Indian market. From day one we liked the software as it was very different from the competitors and was a complete package.

**What do you dislike about CargoWise?**

1. The cost which was very high even that time for the Indian subcontinent. But as the saying goes "The quality comes with a cost" so can be ignored.

**What problems is CargoWise solving and how is that benefiting you?**

We had a presence in multiple countries and CargowiseOne helped us to seamlessly integrate with all locations not only in terms Freight management  but accounting, custom and warehousing.

  ### 18. Data Speed, Workflow, and Document Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Savannah C. | Real Estate Agent / Intern, Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2020

**What do you like best about CargoWise?**

You can track, trace, clear, and transport freight all in one system. My favorite thing about CargoWise One is how deeply integrated the system is. You can add/save HTS codes for certain customers; this makes the Customs Clearance fast!

**What do you dislike about CargoWise?**

The only downside to CargoWise One would be staying up to date with new regulatory requirements. For example, when President Trump imposed new tariffs on Steel and Aluminum, there was a slight delay in the HTS portion of CargoWise One.

**Recommendations to others considering CargoWise:**

CargoWise One is very easy to use!

**What problems is CargoWise solving and how is that benefiting you?**

The complexity of global operations allows our company to solve their shipment needs from origin to destination.

  ### 19. Cargowise for the FreightForwarding industry

**Rating:** 4.5/5.0 stars

**Reviewed by:** David Ricardo V. | Import Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2020

**What do you like best about CargoWise?**

I like the link with 1 stop and shipping lines.

**What do you dislike about CargoWise?**

Currently, it is very slow and it occasionally shuts up in the middle of some work.

**What problems is CargoWise solving and how is that benefiting you?**

The problem of managing orders for big clients get solved with this system. The benefits are that you can export info to Excel.

  ### 20. CARGO WISE  is all in one platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** B2B Info K. | OMS Control Room Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2020

**What do you like best about CargoWise?**

I like most that the idea to bring everything related to your work is under one umbrella

**What do you dislike about CargoWise?**

Courses are mostly online and people can play with the answers even questions are different everytime

**Recommendations to others considering CargoWise:**

I think cargo wise is great platform to work and I highly recommend it. It is very useful software.

**What problems is CargoWise solving and how is that benefiting you?**

I used to work with mostly discrepancies and with the help of cargo wise I am able to handle my task efficiently and paper less. Like go green environment

  ### 21. USA Freight Forwarder Review - Cargowise

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nikki H. | Import Export Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2020

**What do you like best about CargoWise?**

Integrated features help with ease of use. Cargowise system works with many edi features to help update shipment details automatically.

**What do you dislike about CargoWise?**

Some modules are cumbersome. Certification programs require knowledge of modules not related to specific job functions.

**What problems is CargoWise solving and how is that benefiting you?**

Cargowise provides a centralized operating for our world organization and each mode of transport. It globalizes our community so we are all on the same page, time zones apart.

  ### 22. Fantastic Operating System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corey I. | Materials Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2020

**What do you like best about CargoWise?**

I love how versatile I can make it. Made day to day operations so much easier.

**What do you dislike about CargoWise?**

Some parts confusing during training as well as initially navigating the system was a bit overwhelming.

**Recommendations to others considering CargoWise:**

Really spend the proper time training up and understanding  the entire system.

**What problems is CargoWise solving and how is that benefiting you?**

It helped keep us better organized and track accounting better.

  ### 23. It's the most efficient and smooth system in my personal experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2020

**What do you like best about CargoWise?**

CargoWise is faster and easier to handle than any other ERP system I have ever used e.g Cisco, ASCI

**What do you dislike about CargoWise?**

The certification examination requires unnecessary module completion which are irrelevant to what is needed

**Recommendations to others considering CargoWise:**

Going through the tutorial videos and other files is the best way to become an expert in the shortest time possible

**What problems is CargoWise solving and how is that benefiting you?**

CargoWise is an integrated system which solves the problem of having to logging into multiple systems, and has minimal chances of data loss.

  ### 24. A good Freight Forwarding software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Christina G. | Accountant, Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2020

**What do you like best about CargoWise?**

Good support , easy to track the products and cloud based.

**What do you dislike about CargoWise?**

The software has a lot of features that can make it confusing and complex to use

**Recommendations to others considering CargoWise:**

Understand your business and compare it to the functionality of CargoWise. If there is a close match you will be happy

**What problems is CargoWise solving and how is that benefiting you?**

Accounting, costs and invoicing

  ### 25. Excellent system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Peter M. | Postal Clerk, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2020

**What do you like best about CargoWise?**

The interconnectedness of all the modules.

**What do you dislike about CargoWise?**

The time it takes some changes to be implemented.

**What problems is CargoWise solving and how is that benefiting you?**

Better visibility between departments.

  ### 26. CargoWise One (CW1)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dean T. | Deck Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2020

**What do you like best about CargoWise?**

Easier documentation as well as cargo tracking from Booking to final destination delivery.

**What do you dislike about CargoWise?**

Nothing. So far CW1 has proved to be helpful.

**What problems is CargoWise solving and how is that benefiting you?**

The biggest problem solved is the cargo documentation area. Now it is easier to access and compile/obtain documents in an orderly arranged fashion.

  ### 27. Excellent system integrating forwarding tools, quotes and CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Maritime | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2020

**What do you like best about CargoWise?**

The 1 file system allowing to reduce communication

**What do you dislike about CargoWise?**

CW requires intensive learning of the system.

**What problems is CargoWise solving and how is that benefiting you?**

We reduce communication between offices. We have instant view on the status of our shipments.

  ### 28. It's a one stop center

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2020

**What do you like best about CargoWise?**

We can find all of the information in one page

**What do you dislike about CargoWise?**

We can't copy the info right away and hard

**Recommendations to others considering CargoWise:**

Make sure you explore everything

**What problems is CargoWise solving and how is that benefiting you?**

We can have all the information that we require without having to open few website

  ### 29. Comprehensive. Cloud based

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2020

**What do you like best about CargoWise?**

Cloud server. Ability to log in anywhere

**What do you dislike about CargoWise?**

Server instability. Disconneting during certain hours

**Recommendations to others considering CargoWise:**

Have everything you need for air, ocean or road transportation and logistics

**What problems is CargoWise solving and how is that benefiting you?**

Edocs saving. Reduce amount of hardcopy paperwork needed

  ### 30. Great system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2020

**What do you like best about CargoWise?**

I like the level of detail that the system can hold and how easy it is to use and navigate around.

**What do you dislike about CargoWise?**

Can run slowly at busy periods. Takes a while to load

**What problems is CargoWise solving and how is that benefiting you?**

Billing and managing full freight information

  ### 31. Horrible software with no phone software.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2019

**What do you like best about CargoWise?**

can track all cost and revenue by job, that is legitimately it.

**What do you dislike about CargoWise?**

Everything else, the software experience is a mess. No phone support, you can not pick up the phone and speak to anyone, what year is it at cargowise hq? The only time they take your call is to make a sale, then youre on your own. You have to submit a ticket for issue, and they get back to you 4 days later, so if you need help now, well too bad you are out of luck. They claim this is a superior accounting software to quickbooks, haaa, doesnt even come close, very limited capabilities. Overall stay away from this mess. I bought there sales pitch and I cant undo my mistake of switching. Also as mentioned, once you sign the contract you find out that you need to hire a 3rd party to set it up and train you. Zero free training. 

**Recommendations to others considering CargoWise:**

Do not switch to this software, do research and find alternatives. What a mess

**What problems is CargoWise solving and how is that benefiting you?**

Stay away!

  ### 32. Cw1

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cynthia S. | Air/Ocean Import Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2019

**What do you like best about CargoWise?**

Easy to use, all in 1 system for logistics 

**What do you dislike about CargoWise?**

Results are not instant, they are emailed once processed.

**What problems is CargoWise solving and how is that benefiting you?**

It hasnt solved any problems, but its benefit is easy Customs clearance results 

  ### 33. Best Software I've worked in

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2019

**What do you like best about CargoWise?**

Complete suite of solutions for the logistic and 3PL business, it can do anything you would require.

**What do you dislike about CargoWise?**

The aesthetics of it is a bit outdated I believe, but as it is a productivity tool it works. Also would be great to have a web version. 

**Recommendations to others considering CargoWise:**

Go for it, you won't regret it.

**What problems is CargoWise solving and how is that benefiting you?**

Made it much easier and faster, also the ability to have the information we need retrieved easily is a great feature. 

  ### 34. User friendly but slow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2019

**What do you like best about CargoWise?**

It is very user friendly and the commands are simple. Report s are easy to do and it has a great compatibility with excel

**What do you dislike about CargoWise?**

it is slow at times and gas some down time. It disconnects every now and then 

**What problems is CargoWise solving and how is that benefiting you?**

Overall business solutions for 3pl 

  ### 35. Good Logistics System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about CargoWise?**

All in one system and it fits our needs for the business. We used different system for operations and accounting . now everything is integrated. 

**What do you dislike about CargoWise?**

The system is very board and could be complicated to use some featured. 

**What problems is CargoWise solving and how is that benefiting you?**

We can use the system for everything we need. Export , Import, accounting, etc


## CargoWise Discussions
  - [How do i reach them ?](https://www.g2.com/discussions/12108-how-do-i-reach-them) - 1 comment, 1 upvote

- [View CargoWise pricing details and edition comparison](https://www.g2.com/products/wisetech-global-cargowise/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+11%3A48%3A49+-0500&secure%5Bsession_id%5D=67e4e625-281c-4a16-b4ea-bd54d3ce3fbb&secure%5Btoken%5D=39ff76a7e7ce7eb7b2ac54c641e84fa3804ec33e39a53e6d6f065d414f77f8f1&format=llm_user)
## CargoWise Integrations
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)

## CargoWise Features
**Analytics**
- Forecasting - Supply Chain Planning
- Asset Tracking - Supply Chain Planning
- Data Collection - Supply Chain Planning
- Business Reporting - Supply Chain Planning

**Carrier Management**
- Carrier Information
- Evaluation
- Performance

**Warehouse Management **
- Sales and Operations Planning - Supply Chain Planning
- Production Planning - Supply Chain Planning
- Workforce Management - Supply Chain Planning
- Process Automation - Supply Chain Planning

**Freight Modes**
- Definitions
- Pricing
- Selection

**Customer Management**
- Customer Portal
- Quotes
- Documents

## Top CargoWise Alternatives
  - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) - 4.4/5.0 (286 reviews)
  - [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) - 4.3/5.0 (209 reviews)
  - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (838 reviews)

