CareStack is all encompassing. From patient workflows to big picture analytics, they have truly thought out all of the needs of their consumers. With any software, there is a learning curve, but their support and implementation teams are there to help you achieve your goals and use the software to its fullest. We have really enjoyed the digital workflows and customizable forms, letters and patient communications templates. Review collected by and hosted on G2.com.

We have only been using the software for 3 months, so I would say that the only downside at this time is time. This is such a robust software that we haven't even touched on some of the amazing features of the software.

The most helpful element to our implementation would have been to have a team member onsite for our go-live day to be able to correct us and work with us hand in hand. Review collected by and hosted on G2.com.

Carestack makes tracking and reporting so easy. Review collected by and hosted on G2.com.

There is a learning curve and if you have lots of experience in a different software it can be tricky to relearn Review collected by and hosted on G2.com.

That it can be customized to fit our needs, its all inclusive, and its cloud based. Review collected by and hosted on G2.com.

The insurance is more detailed that we need it to be, and it takes a little longer to get it set up Review collected by and hosted on G2.com.

The customer service is awesome. No matter what your questions are, they answer all quickly by email or phone. Review collected by and hosted on G2.com.

The only thing I don't like is it takes more steps than other programs to do something. Review collected by and hosted on G2.com.

Excellent support, all in one features, patient portal , reports, cloud based so can be accessed anywhere Review collected by and hosted on G2.com.

Ledger is somewhat confusing and hard to navigate at times Review collected by and hosted on G2.com.

Carestack is a user-friendly software it is customizable and speeds up processes within our office Review collected by and hosted on G2.com.

There is nothing we dislike about Care stack we have not had issues with anything Review collected by and hosted on G2.com.

They have a great team. Very helpful and professional. Review collected by and hosted on G2.com.

Can't say much about dislikes. I only use program to submit medical claims electronically no issues with that. Review collected by and hosted on G2.com.

It is very user friendly and customizable. Review collected by and hosted on G2.com.

There are many glitches, but are easily fixed. Review collected by and hosted on G2.com.

I like how CareStack is built to make things easier for you. There are helpful checks and popups in place to make sure you're doing things right and working with the correct information. I also love how there are SO many resources to learn the system and succeed. I have never gone more than 15 minutes without some sort of insight from either an article, video, or customer support. I love how easy it is to train people on as well. There are so many things that make this easy to implement and integrate into our systems. Review collected by and hosted on G2.com.

I think the only reason I initially thought it was intimidating is because you can tell there are SO many features included in carestack. However, through onboarding, the implementation process, etc, I learned that these are typically set in place to help you succeed. I only initially felt that this would be hard to learn, but was pleasantly surprised when it wasn't. Review collected by and hosted on G2.com.

We came from an archaic system so all the features of CareStack are a win, but our favorite is the collaboration between payment processing and the ledger and the ease of scheduling. Review collected by and hosted on G2.com.

CareStack is geared for general practices. We are a pediatric practice and there are some features and KPI's that simply don't apply but CareStack has been receptive to making changes based on how we operate our business. Review collected by and hosted on G2.com.