--- title: Capture for Jira Reviews meta\_title: 'Capture for Jira Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how Capture for Jira works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Capture for Jira Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Capture for Jira to be extremely **easy to use** , facilitating quick integration and effective bug tracking. [(1 mentions)](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307422&qs=pros-and-cons#reviews) Users highlight the **seamless integrations** of Capture for Jira, making bug tracking and ticket management efficient and straightforward. [(1 mentions)](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307425&qs=pros-and-cons#reviews) Users appreciate the **setup ease** of Capture for Jira, enabling quick integration and immediate utility for bug tracking. [(1 mentions)](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307423&qs=pros-and-cons#reviews) Users find the **interface unintuitive and complex** , particularly for newcomers, affecting the overall user experience. [(1 mentions)](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307420&qs=pros-and-cons#reviews) Users find the **screenshot issues** frustrating due to slow loading times and a complex interface for newcomers. [(1 mentions)](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307426&qs=pros-and-cons#reviews) Users find the **slow loading times** of Capture for Jira frustrating, especially when managing large projects. [(1 mentions)](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307435&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Capture for Jira ##### 1. Ease of Use Users find Capture for Jira to be extremely **easy to use** , facilitating quick integration and effective bug tracking. [ See 1 mentions ](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307422&qs=pros-and-cons#reviews) See Related User Reviews ![Mayank V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank V.") MV Mayank V. Enterprise (\> 1000 emp.) 3.5/5 "Collaborative Testing Tool" What do you like about Capture for Jira? Capture for JIRA is an excellent and straightforward tool for capturing screenshots, making it very useful for bug tracking and ticket management. It ##### 2. Integrations Users highlight the **seamless integrations** of Capture for Jira, making bug tracking and ticket management efficient and straightforward. [ See 1 mentions ](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307425&qs=pros-and-cons#reviews) See Related User Reviews ![Mayank V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank V.") MV Mayank V. Enterprise (\> 1000 emp.) 3.5/5 "Collaborative Testing Tool" What do you like about Capture for Jira? Capture for JIRA is an excellent and straightforward tool for capturing screenshots, making it very useful for bug tracking and ticket management. It ##### 3. Setup Ease Users appreciate the **setup ease** of Capture for Jira, enabling quick integration and immediate utility for bug tracking. [ See 1 mentions ](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307423&qs=pros-and-cons#reviews) See Related User Reviews ![Mayank V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank V.") MV Mayank V. Enterprise (\> 1000 emp.) 3.5/5 "Collaborative Testing Tool" What do you like about Capture for Jira? Capture for JIRA is an excellent and straightforward tool for capturing screenshots, making it very useful for bug tracking and ticket management. It ### Top Cons or Disadvantages of Capture for Jira ##### 1. Poor Interface Design Users find the **interface unintuitive and complex** , particularly for newcomers, affecting the overall user experience. [ See 1 mentions ](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307420&qs=pros-and-cons#reviews) See Related User Reviews ![Mayank V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank V.") MV Mayank V. Enterprise (\> 1000 emp.) 3.5/5 "Collaborative Testing Tool" What do you dislike about Capture for Jira? The interface can feel a bit unintuitive and complex, especially for newcomers. Additionally, the plugin occasionally experiences slow loading times o ##### 2. Screenshot Issues Users find the **screenshot issues** frustrating due to slow loading times and a complex interface for newcomers. [ See 1 mentions ](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307426&qs=pros-and-cons#reviews) See Related User Reviews ![Mayank V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank V.") MV Mayank V. Enterprise (\> 1000 emp.) 3.5/5 "Collaborative Testing Tool" What do you dislike about Capture for Jira? The interface can feel a bit unintuitive and complex, especially for newcomers. Additionally, the plugin occasionally experiences slow loading times o ##### 3. Slow Loading Users find the **slow loading times** of Capture for Jira frustrating, especially when managing large projects. [ See 1 mentions ](https://www.g2.com/products/capture-for-jira/reviews?filters%5Bsentiment_snippet%5D=2307435&qs=pros-and-cons#reviews) See Related User Reviews ![Mayank V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank V.") MV Mayank V. Enterprise (\> 1000 emp.) 3.5/5 "Collaborative Testing Tool" What do you dislike about Capture for Jira? The interface can feel a bit unintuitive and complex, especially for newcomers. Additionally, the plugin occasionally experiences slow loading times o ## Top-Rated Alternatives [ ![Snagit](https://images.g2crowd.com/uploads/product/hd_favicon/cf48c4809298cff042c6b2a089194d06/snagit.svg "Snagit") Snagit 4.7/5(5,994) ](https://www.g2.com/products/snagit/reviews) [ ![Loom](https://images.g2crowd.com/uploads/product/hd_favicon/6d8cf81bc1f650c2b12bbb5327ab14ff/loom-loom.svg "Loom") Loom 4.7/5(2,413) ](https://www.g2.com/products/atlassian-loom/reviews) [ ![Tango](https://images.g2crowd.com/uploads/product/hd_favicon/4f3627b77a9de341efe00dec8ce84fce/tango-tango.svg "Tango") Tango 4.7/5(511) ](https://www.g2.com/products/tango-tango/reviews) [ View All Alternatives ](https://www.g2.com/products/capture-for-jira/competitors/alternatives) ![Mayank V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank V.") MV Mayank V. Senior Technical Consultant Information Technology and Services Enterprise (\> 1000 emp.) 1/20/2023 "Collaborative Testing Tool" 3.5/5 What do you like best about Capture for Jira? Capture for JIRA is an excellent and straightforward tool for capturing screenshots, making it very useful for bug tracking and ticket management. It is easy to use and integrates seamlessly, allowing you to get started quickly. Review collected by and hosted on G2.com. What do you dislike about Capture for Jira? The interface can feel a bit unintuitive and complex, especially for newcomers. Additionally, the plugin occasionally experiences slow loading times or lag when capturing screenshots or videos, which becomes more noticeable when working with large Jira instances. Review collected by and hosted on G2.com. What problems is Capture for Jira solving and how is that benefiting you? This tool allows users to capture screenshots—and, in certain cases, videos—directly from their browser, then annotate them with drawings, text, or arrows to make issues easy to spot. Additionally, it provides options for organizing 'sessions' of exploratory or collaborative testing with several participants, enabling everyone to document results collectively. Review collected by and hosted on G2.com. Show More 10/23/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Apoorva R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Apoorva R.") AR Apoorva R. Senior Software Test Engineer Small-Business (50 or fewer emp.) 1/20/2023 "Simple and easy collaboration using Capture for Jira" 4/5 What do you like best about Capture for Jira? Increased productivity: Quick and easy to capture screenshots and communicate bugs, issues, and feature requests efficiently. Improved communication: Using screenshots and screencasts can help to more clearly and accurately convey information, which can lead to better collaboration and faster resolution of issues. Enhanced documentation: Capturing screenshots and screencasts can help to create more detailed documentation of issues, which can be useful for tracking and resolving bugs, as well as for training and onboarding new team members. Easy sharing: Capture for Jira allows to share the captured image or video with a link, making it easy to share with others. Easy to use: Capture for Jira is easy to use, it integrates directly into Jira, so users don't have to leave the Jira interface to capture images or videos. Review collected by and hosted on G2.com. What do you dislike about Capture for Jira? Limited integration options: Capture for Jira is only integrated with Jira, which limits its ability to integrate with other tools and systems. Limited data export options: Capture for Jira only allows for exporting data in a CSV format, which can make it difficult to work with the data in other systems. Limited reporting capabilities: Capture for Jira has limited reporting options, which can make it difficult to get the information you need to make informed decisions. Limited support options: Capture for Jira has limited support options, which can make it difficult to get help if you encounter any issues with the tool. Review collected by and hosted on G2.com. What problems is Capture for Jira solving and how is that benefiting you? 1. Inefficient bug tracking 2. Difficulty in reproducing bugs 3. Lack of collaboration between teams 4. Inaccurate reporting 5. Difficulty in prioritizing bugs Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Matthew H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew H.") MH Matthew H. Professional Services Consultant Mid-Market (51-1000 emp.) 11/21/2022 "Very easy to set up and automate" 4.5/5 What do you like best about Capture for Jira? The best thing I like about Capture is that it is easy to create and the many reporting features to extract data. It also paints a very clear and simple picture when creating. Review collected by and hosted on G2.com. What do you dislike about Capture for Jira? Sometimes the easability is hard. Because there are quite a few features, it will take some time to get used to and master the software, but once you are familiar, it is pretty powerful. Review collected by and hosted on G2.com. What problems is Capture for Jira solving and how is that benefiting you? Being able to test and collaborate your software as a team to effectively all in once place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Maria Abegail S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria Abegail S.") MS Maria Abegail S. Shift Manager Mid-Market (51-1000 emp.) 11/5/2021 "Easy to use. Very efficient in capturing image for jiras" 5/5 What do you like best about Capture for Jira? I like the features that Capture for jira has to offer. Review collected by and hosted on G2.com. What do you dislike about Capture for Jira? Features were perfect and very useful for attaching images to Jiras Review collected by and hosted on G2.com. What problems is Capture for Jira solving and how is that benefiting you? We were able to procide accurate information in creatinf Jiras Review collected by and hosted on G2.com. Show More 12/8/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 1/17/2023 "Intuitive and easy to use" 4.5/5 What do you like best about Capture for Jira? helps capture relevant screenshots for the tracking of the bug and the ticket managed on JIRA. It is very simple to use and integrate and get up and running with it. Review collected by and hosted on G2.com. What do you dislike about Capture for Jira? Nothing that I found issues with until my usage so far. Review collected by and hosted on G2.com. What problems is Capture for Jira solving and how is that benefiting you? Used to make sure the issue tracking is much easier and more convenient. Very simple to use and administer. Makes sure the relevant information goes on to relevant tickets on JIRA Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jaison E .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaison E .") J Jaison E . Senior SDET Mid-Market (51-1000 emp.) 9/21/2021 "Excellent tool for Bug tracking and Project Management" 4.5/5 What do you like best about Capture for Jira? Jira is an excellent tool for logging bugs and for project management. It has options to create a dashboard where we can create graphs and have pictorial representations of project progress. Scrum board we can use for daily scrums and for project tracking. Efficiently we can also frame JQL to filter data. Review collected by and hosted on G2.com. What do you dislike about Capture for Jira? Jira is sometimes very slow, not always actually. nothing more dislike on this tool. Review collected by and hosted on G2.com. What problems is Capture for Jira solving and how is that benefiting you? Logging Bugs Tracking, Project Management, SDLC, STLC etc Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 12/24/2021 "Best tool" 5/5 What do you like best about Capture for Jira? Integration with other applications and customization. Review collected by and hosted on G2.com. What do you dislike about Capture for Jira? Produced reports are not reusable. Scope of improvement in bulk changes Review collected by and hosted on G2.com. What problems is Capture for Jira solving and how is that benefiting you? Easily taking screenshots and video record screens on chrome. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KA Katherine A. Asset Analyst Intern Small-Business (50 or fewer emp.) 12/23/2019 "Very visible way to provide testing feedback" 4.5/5 What do you like best about Capture for Jira? I liked to use Capture as a testing software because it provided a very clear and concise way to provide my feedback to the UX team I was doing the testing for. I am not in the UX department, so this was my first time doing a user group testing for my company or anything similar to this. Capture by Jira made it easy for my first time, and I use other Jira products daily, so it was interesting to see this one in comparison to the other Jira products. I liked how they had color coded things to put for input on each testing step, and how it clearly stated the status of each process. The instructions were then easy to follow, and it was clear when looking at my page where things went wrong in the testing and what the accomplishments were in the testing. Review collected by and hosted on G2.com. What do you dislike about Capture for Jira? There was nothing I noticed which I disliked. Everything went smoothly. Review collected by and hosted on G2.com. Recommendations to others considering Capture for Jira: There are several Jira products, so I'd recommend looking into each one to see which fits for your works' needs Review collected by and hosted on G2.com. What problems is Capture for Jira solving and how is that benefiting you? I am not in the UX department, but we were offered a chance to test a new software and provide any input on any feedback or errors we ran into. Jira was used to provide instruction on what to do, and gave a chance to provide screenshots or input for each step. It was colored coded and very easy to use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Joseph R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph R.") JR Joseph R. CTO and President Small-Business (50 or fewer emp.) 1/28/2019 "JIRA Capture, a very useful tool for web page markup" 4/5 What do you like best about Capture for Jira? Ease of use and integration are amazing. Review collected by and hosted on G2.com. What do you dislike about Capture for Jira? There is no "undo" for button that clears markup, hit it by accident and lost a lot of work. Review collected by and hosted on G2.com. Recommendations to others considering Capture for Jira: Very useful. Review collected by and hosted on G2.com. What problems is Capture for Jira solving and how is that benefiting you? It allows SUPPORT and DEV teams and others to work together on different ends of the same issues. The attachments in JIRA issues are very useful to refer to to make changes at the name, as well as to refer to in the future. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 1/18/2019 "Capture for Jira - Very helpful handy tool" 4.5/5 What do you like best about Capture for Jira? Without leaving the browser, we can take the screenshots while we are testing the applications. Ease of using, its integration with Jira for creating bugs, Inviting others while test sessions. Review collected by and hosted on G2.com. What do you dislike about Capture for Jira? Creating Jira bug from this is a bit slow. Review collected by and hosted on G2.com. Recommendations to others considering Capture for Jira: We are evaluating this tool and so far we have liked the usage of this and it seems to be highly helpful and recommended. Since we are already using a bunch of Attlasian and Zephyr products it will be easily integrated with them. Review collected by and hosted on G2.com. What problems is Capture for Jira solving and how is that benefiting you? 1) Easily capture screenshots while we are testing 2)Add text/highlight the screenshot to point to exact fail, helping developers understand the issue exactly 3) creating a recording session by inviting others to it helps in collaborating within QA team/cross teams. 4) we don't have to switch between different tool like snagit to take the screenshots while we are testing, saving time and additional memory usage. Review collected by and hosted on G2.com. 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