# Capture for Jira Reviews **Vendor:** SmartBear **Category:** [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture) **Average Rating:** 4.2/5.0 **Total Reviews:** 12 ## About Capture for Jira Capture screenshots and video record screens (Chrome users) all from within your browser. Annotate feedback with easy-to-use audio and visual annotation tools. ## Capture for Jira Pros & Cons **What users like:** - Users find Capture for Jira to be **easy to use** , enabling quick capture of screenshots for efficient bug tracking. (1 reviews) - Users value the **seamless integrations** of Capture for Jira, facilitating effortless bug tracking and ticket management. (1 reviews) - Users find the **setup ease** of Capture for Jira exceptional, enabling quick and straightforward utilization for bug tracking. (1 reviews) **What users dislike:** - Users find the **poor interface design** challenging, causing confusion and frustration, particularly for beginners. (1 reviews) - Users find the **screenshot issues** frustrating due to slow loading times and a complex interface for newcomers. (1 reviews) - Users often face **slow loading** times when capturing screenshots or videos, especially with large Jira instances. (1 reviews) ## Capture for Jira Reviews ### 1. Collaborative Testing Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Mayank V. | Senior Technical Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Capture for Jira?** Capture for JIRA is an excellent and straightforward tool for capturing screenshots, making it very useful for bug tracking and ticket management. It is easy to use and integrates seamlessly, allowing you to get started quickly. **What do you dislike about Capture for Jira?** The interface can feel a bit unintuitive and complex, especially for newcomers. Additionally, the plugin occasionally experiences slow loading times or lag when capturing screenshots or videos, which becomes more noticeable when working with large Jira instances. **What problems is Capture for Jira solving and how is that benefiting you?** This tool allows users to capture screenshots—and, in certain cases, videos—directly from their browser, then annotate them with drawings, text, or arrows to make issues easy to spot. Additionally, it provides options for organizing 'sessions' of exploratory or collaborative testing with several participants, enabling everyone to document results collectively. ### 2. Simple and easy collaboration using Capture for Jira **Rating:** 4.0/5.0 stars **Reviewed by:** Apoorva R. | Senior Software Test Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Capture for Jira?** Increased productivity: Quick and easy to capture screenshots and communicate bugs, issues, and feature requests efficiently. Improved communication: Using screenshots and screencasts can help to more clearly and accurately convey information, which can lead to better collaboration and faster resolution of issues. Enhanced documentation: Capturing screenshots and screencasts can help to create more detailed documentation of issues, which can be useful for tracking and resolving bugs, as well as for training and onboarding new team members. Easy sharing: Capture for Jira allows to share the captured image or video with a link, making it easy to share with others. Easy to use: Capture for Jira is easy to use, it integrates directly into Jira, so users don't have to leave the Jira interface to capture images or videos. **What do you dislike about Capture for Jira?** Limited integration options: Capture for Jira is only integrated with Jira, which limits its ability to integrate with other tools and systems. Limited data export options: Capture for Jira only allows for exporting data in a CSV format, which can make it difficult to work with the data in other systems. Limited reporting capabilities: Capture for Jira has limited reporting options, which can make it difficult to get the information you need to make informed decisions. Limited support options: Capture for Jira has limited support options, which can make it difficult to get help if you encounter any issues with the tool. **What problems is Capture for Jira solving and how is that benefiting you?** 1. Inefficient bug tracking 2. Difficulty in reproducing bugs 3. Lack of collaboration between teams 4. Inaccurate reporting 5. Difficulty in prioritizing bugs ### 3. Very easy to set up and automate **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew H. | Professional Services Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Capture for Jira?** The best thing I like about Capture is that it is easy to create and the many reporting features to extract data. It also paints a very clear and simple picture when creating. **What do you dislike about Capture for Jira?** Sometimes the easability is hard. Because there are quite a few features, it will take some time to get used to and master the software, but once you are familiar, it is pretty powerful. **What problems is Capture for Jira solving and how is that benefiting you?** Being able to test and collaborate your software as a team to effectively all in once place. ### 4. Easy to use. Very efficient in capturing image for jiras **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Abegail S. | Shift Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Capture for Jira?** I like the features that Capture for jira has to offer. **What do you dislike about Capture for Jira?** Features were perfect and very useful for attaching images to Jiras **What problems is Capture for Jira solving and how is that benefiting you?** We were able to procide accurate information in creatinf Jiras ### 5. Intuitive and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Capture for Jira?** helps capture relevant screenshots for the tracking of the bug and the ticket managed on JIRA. It is very simple to use and integrate and get up and running with it. **What do you dislike about Capture for Jira?** Nothing that I found issues with until my usage so far. **What problems is Capture for Jira solving and how is that benefiting you?** Used to make sure the issue tracking is much easier and more convenient. Very simple to use and administer. Makes sure the relevant information goes on to relevant tickets on JIRA ### 6. Excellent tool for Bug tracking and Project Management **Rating:** 4.5/5.0 stars **Reviewed by:** Jaison E . | Senior SDET, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Capture for Jira?** Jira is an excellent tool for logging bugs and for project management. It has options to create a dashboard where we can create graphs and have pictorial representations of project progress. Scrum board we can use for daily scrums and for project tracking. Efficiently we can also frame JQL to filter data. **What do you dislike about Capture for Jira?** Jira is sometimes very slow, not always actually. nothing more dislike on this tool. **What problems is Capture for Jira solving and how is that benefiting you?** Logging Bugs Tracking, Project Management, SDLC, STLC etc ### 7. Best tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2021 **What do you like best about Capture for Jira?** Integration with other applications and customization. **What do you dislike about Capture for Jira?** Produced reports are not reusable. Scope of improvement in bulk changes **What problems is Capture for Jira solving and how is that benefiting you?** Easily taking screenshots and video record screens on chrome. ### 8. Very visible way to provide testing feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Katherine A. | Asset Analyst Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2019 **What do you like best about Capture for Jira?** I liked to use Capture as a testing software because it provided a very clear and concise way to provide my feedback to the UX team I was doing the testing for. I am not in the UX department, so this was my first time doing a user group testing for my company or anything similar to this. Capture by Jira made it easy for my first time, and I use other Jira products daily, so it was interesting to see this one in comparison to the other Jira products. I liked how they had color coded things to put for input on each testing step, and how it clearly stated the status of each process. The instructions were then easy to follow, and it was clear when looking at my page where things went wrong in the testing and what the accomplishments were in the testing. **What do you dislike about Capture for Jira?** There was nothing I noticed which I disliked. Everything went smoothly. **Recommendations to others considering Capture for Jira:** There are several Jira products, so I'd recommend looking into each one to see which fits for your works' needs **What problems is Capture for Jira solving and how is that benefiting you?** I am not in the UX department, but we were offered a chance to test a new software and provide any input on any feedback or errors we ran into. Jira was used to provide instruction on what to do, and gave a chance to provide screenshots or input for each step. It was colored coded and very easy to use. ### 9. JIRA Capture, a very useful tool for web page markup **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph R. | CTO and President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Capture for Jira?** Ease of use and integration are amazing. **What do you dislike about Capture for Jira?** There is no "undo" for button that clears markup, hit it by accident and lost a lot of work. **Recommendations to others considering Capture for Jira:** Very useful. **What problems is Capture for Jira solving and how is that benefiting you?** It allows SUPPORT and DEV teams and others to work together on different ends of the same issues. The attachments in JIRA issues are very useful to refer to to make changes at the name, as well as to refer to in the future. ### 10. Capture for Jira - Very helpful handy tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Capture for Jira?** Without leaving the browser, we can take the screenshots while we are testing the applications. Ease of using, its integration with Jira for creating bugs, Inviting others while test sessions. **What do you dislike about Capture for Jira?** Creating Jira bug from this is a bit slow. **Recommendations to others considering Capture for Jira:** We are evaluating this tool and so far we have liked the usage of this and it seems to be highly helpful and recommended. Since we are already using a bunch of Attlasian and Zephyr products it will be easily integrated with them. **What problems is Capture for Jira solving and how is that benefiting you?** 1) Easily capture screenshots while we are testing 2)Add text/highlight the screenshot to point to exact fail, helping developers understand the issue exactly 3) creating a recording session by inviting others to it helps in collaborating within QA team/cross teams. 4) we don't have to switch between different tool like snagit to take the screenshots while we are testing, saving time and additional memory usage. ### 11. Necessary for my role **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about Capture for Jira?** Easily make jira tickets when they come up **What do you dislike about Capture for Jira?** Stalls out and I have to re-load and login **What problems is Capture for Jira solving and how is that benefiting you?** The time it takes to get work done in a timely manner. Many things I need done happen on the fly and aren't big project oriented. Spending the time switching to the app and getting a new ticket made takes a lot of time and this solves that. ### 12. Capture for Jira - great reporting tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Capture for Jira?** This software allows you to summarize and report issues to IT for review and resolution. It's easy to cut and paste the issue / problem from the webpage in which the error occured. It can be shared within your department or company wide. **What do you dislike about Capture for Jira?** There are some required fields that are tedious to fill out and complete. There is a lot of information required to submit the request. **Recommendations to others considering Capture for Jira:** Take the trial offer to see if this software is beneficial for your business needs. **What problems is Capture for Jira solving and how is that benefiting you?** Resolving webpage errors / issues that affect our customers from completing their registrations. Therefore makes additional work for customer service, IT, on-site managers. It delays getting registrations processed. ## Capture for Jira Discussions - [What are the main features of JIRA?](https://www.g2.com/discussions/what-are-the-main-features-of-jira) - [How do I capture a feature in JIRA?](https://www.g2.com/discussions/capture-for-jira-how-do-i-capture-a-feature-in-jira) - [How do I capture a feature in JIRA?](https://www.g2.com/discussions/how-do-i-capture-a-feature-in-jira) - [What does JIRA capture do?](https://www.g2.com/discussions/capture-for-jira-what-does-jira-capture-do) - [What does JIRA capture do?](https://www.g2.com/discussions/what-does-jira-capture-do) - [View Capture for Jira pricing details and edition comparison](https://www.g2.com/products/capture-for-jira/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+11%3A55%3A07+-0500&secure%5Bsession_id%5D=aa3c661a-d67f-4ab9-a32b-acd1ed28c9e9&secure%5Btoken%5D=c8ec8c62f69ba7c9c9192e37387080c4fe68f620a58198f598660eda3310baaf&format=llm_user) ## Capture for Jira Features **Platform Basics** - Screen Capture - Video Capture - Image Editor **Platform Content** - Scrolling Capture - Text Extraction - Screen Record **Platform Additional Functionality** - File Sharing - Platform Search **Agentic AI - Screen and Video Capture** - Autonomous Task Execution ## Top Capture for Jira Alternatives - [Snagit](https://www.g2.com/products/snagit/reviews) - 4.7/5.0 (5,855 reviews) - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - 4.7/5.0 (2,397 reviews) - [Tango](https://www.g2.com/products/tango-tango/reviews) - 4.7/5.0 (499 reviews)