I like Capacity's AI automation, easy access to information, and ability to streamline support workflows. The initial setup was fairly easy with a straightforward onboarding process. Capacity saves time, automates tasks, and improves workflow efficiency. Review collected by and hosted on G2.com.
I think Capacity could be improved with more customization options, smoother integrations, and better accuracy in some AI responses. Review collected by and hosted on G2.com.
