Camunda Reviews & Product Details

Camunda's greatest strength is its ability to orchestrate people, systems, and AI within a single transparent process. It enables organizations to move from fragmented automation initiatives to measurable business outcomes while maintaining governance, flexibility, and visibility. Review collected by and hosted on G2.com.

The biggest challenge is not the orchestration engine itself but making its value easier to discover and realize. New customers often need significant expertise to design, govern, optimize, and measure process-driven solutions. I would like to see more product capabilities focused on adoption, process intelligence, AI governance, and demonstrating business value throughout the customer journey. Review collected by and hosted on G2.com.

What I like about Camunda is the modern architecture, highly scalable, and the ability to design using graphical tools, teach and test the workflows. The ability to monitor them during their process helps me understand where there are bottlenecks and constraints in execution. I like the ease with which I can adapt the workflows to the business thanks to a large number of available plugins and the ability to call typical business procedures. Review collected by and hosted on G2.com.

We moved from version 7 to 8, and this change was not easy because version 8 is very different and had an architecture change. Initially, we had problems understanding and setting up the solution. Version 8 was still in the alpha stage, not entirely stable, and there were several intermediate releases that caused us initial problems. The training aspect could also be improved for those who develop and monitor workflows, such as best practices, typical use cases, and packaged solutions. Review collected by and hosted on G2.com.

Continue improving of the product,innovation,impactful using for tech and business teams Review collected by and hosted on G2.com.

There needs more understandable business metrics/business perspectives to convince the decision makers to buy and use Camunda. Improving of Optimize. Review collected by and hosted on G2.com.

I like the customization options in the software that you can use. Review collected by and hosted on G2.com.

License costs for smaller companies, almost never a valid solution because of the steep cost Review collected by and hosted on G2.com.

The ease of defining business flows and use cases Review collected by and hosted on G2.com.

The lack of customization when creating custom elements Review collected by and hosted on G2.com.

What I really appreciate about Camunda is its foundation on open standards like BPMN and DMN. This approach ensures that everyone on the team, from business analysts to developers, can clearly understand our processes. It doesn't operate as a mysterious black box; instead, you can visually track and audit every step.

I also value how developer-friendly Camunda is without being unnecessarily complicated. The REST APIs are reliable, and integration with our existing tech stack is seamless, particularly since we use Java and Spring Boot. There's no sense of being locked into their ecosystem—Camunda works well with any services you need to orchestrate.

At CamundaCon 2025, I was especially intrigued by their vision for agentic orchestration. Using Camunda as a governance layer for AI agents seems logical, as oversight and auditability are crucial when AI is involved in critical business processes.

The scalability offered by Camunda 8 and Zeebe is impressive as well. Hearing real-world examples at the conference of companies running high-volume processes reassured me that Camunda is capable of handling enterprise-scale workloads reliably. Review collected by and hosted on G2.com.

Honestly, the learning curve can be quite steep if you're new to this area. While BPMN is intended to be a "standard," mastering the modeling of complex, real-world processes—especially when it comes to proper error handling and event management—definitely takes time. I've noticed that people often struggle with it at first.

Setting up and operating Camunda 8 can also be challenging. Getting all the components, like Operate, Tasklist, and the monitoring tools, to work smoothly—particularly if you're self-hosting on Kubernetes—demands significant DevOps expertise. If your team lacks that kind of infrastructure know-how, you might find yourselves stuck for a while before you start seeing real benefits.

Another point of frustration is how developer-centric the platform remains. Even though more connectors are being added and there are efforts to simplify things, you still end up writing a fair amount of custom code to make everything function as needed. Business users can't really build solutions independently; they still rely heavily on the development team for most implementations. If you're looking for a more drag-and-drop friendly experience, some other platforms might be a better fit. Review collected by and hosted on G2.com.

The incredible flexibility that they afford you, especially as it relates to integrating AI into your workflows in a dynamic manner. Their customer service is also top notch, responsive, and knowledgeable. Review collected by and hosted on G2.com.

I wish they made it easier to integrate with languages other than Java. You CAN do it, but it's still very Java at its heart but they definitely seem to be heading in the right direction. Review collected by and hosted on G2.com.

Camunda has significantly contributed to improving our business operations, largely due to its robust workflow orchestration capabilities. At JPMorgan Chase, we employ both Camunda 7 and Camunda 8 in our product. I find Camunda intuitive and easy to use, which makes the process of learning and implementing it quite straightforward. I am looking forward to use Agentic AI capabilities and Camunda con 2025 provided valuable insights about the same. I am grateful to entire Camu da team. Review collected by and hosted on G2.com.

I would appreciate greater flexibility in the UI area of Camunda. The interface should offer more options for customization. Review collected by and hosted on G2.com.

I really like how flexible Camunda is for building and automating business processes. It’s pretty easy to model workflows and the fact that it uses BPMN makes things clear. Also, it works well with other systems which is super helpful when you have lots of different tools to connect. The open-source version is great to get started with and the enterprise features add a lot of power when you need it. I am using it twice a week for my work automation. Review collected by and hosted on G2.com.

The setup can be kinda tricky if you’re new to BPM or automation. The interface feels a bit old and not very user friendly sometimes. Support is ok but can be slow when lots of people need help. Also, some of the cool features are only in the paid enterprise version which might be a problem if you’re on a tight budget. Review collected by and hosted on G2.com.

It’s fully DMN-compatible and can handle building even complicated use cases. Review collected by and hosted on G2.com.

It looks like a legacy tool rather than something that’s truly UI-centric, which isn’t great. Review collected by and hosted on G2.com.