It's been two months since this profile received a new review

CallSwitchOne Reviews & Product Details

CallSwitch is a market-leading UCaaS platform, delivering a powerful suite of unified communications features that enable employees to work from anywhere, on any device – from office and remote workers, through to contact centre and regulated environments. CallSwitch delivers advanced features for hosted telephony and unified communications, with competitive calling plans, international numbering in over 65 countries, and third-party integrations including Salesforce and Microsoft Teams. The platform is also suitable for white-labelling by MSPs and other channel resellers.

Seller

TelcoSwitch

Product Description

CallSwitch is a market-leading UCaaS platform, delivering a powerful suite of unified communications features that enable employees to work from anywhere, on any device – from office and remote workers, through to contact centre and regulated environments. CallSwitch delivers advanced features for hosted telephony and unified communications, with competitive calling plans, international numbering in over 65 countries, and third-party integrations including Salesforce and Microsoft Teams. The platform is also suitable for white-labelling by MSPs and other channel resellers.

Overview by

TelcoSwitch Marketing (TelcoSwitch)

Top-Rated Alternatives

View All Alternatives

CallSwitchOne Media

CallSwitchOne Demo - CallSwitch Communicator Apps

CallSwitch Communicator is our soft client that allows employees to take their communications channels with them wherever they go, however they work, and on whatever device they choose. Communicator is available for desktop and mobile, delivering a host of communication and collaboration features...

CallSwitchOne Reviews (5)

G2 reviews are authentic and verified.

Here's how.

MI

Md Ashfaque I.

VoIP Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

10/20/2023

"A Very Good VoIP Service"

5/5

What do you like best about CallSwitchOne?

It is mainly UK based company and it provides Hard Phone as well as softphone services for VoIP calling. It provides UK DID, Russian DID as well to run the business smoothly. Our Account manager is also very good and full support staff is very greatly active.It has Soft phone Application which is very light and reliable and can be manage, placing of calls any where easily. The other name i like it's is Best4Business, which is really best for Business to run. Review collected by and hosted on G2.com.

What do you dislike about CallSwitchOne?

Sometimes its Host(optional) loads more to get register. Review collected by and hosted on G2.com.

What problems is CallSwitchOne solving and how is that benefiting you?

Easily from anywhere we are able to connect to our clients, we can place calls easily with providing country code if we are calling in different countries and with Internal teams as well within 2-3 seconds. Its 4 digit extension number is getting connect in one click to place call Internally which is approx 1 second or less. We have installed it's App in our phones and we all are using this in multiple location. Review collected by and hosted on G2.com.

SP

Swapna P.

Content Analyst

Mid-Market (51-1000 emp.)

11/6/2024

"My thoughts"

4.5/5

What do you like best about CallSwitchOne?

CallSwitch is providing the good networking with good features for voice calls, videos calls etc. Review collected by and hosted on G2.com.

What do you dislike about CallSwitchOne?

Pricing of CallSwitch is more compared to other vendors in market. Review collected by and hosted on G2.com.

RP

Romeo P.

Business Administrator

Small-Business (50 or fewer emp.)

9/20/2024

"Productivity"

4.5/5

What do you like best about CallSwitchOne?

I like the fact that you can use it by utilizing VoIP technology, CallSwitch reduces traditional phone costs, making it more affordable for businesses to communicate. Review collected by and hosted on G2.com.

What do you dislike about CallSwitchOne?

I did not only like that you have to experience some technicality faults when you are using the platform sometime. Review collected by and hosted on G2.com.

VK

Vanessa K.

Authorization & Appointments setter

Small-Business (50 or fewer emp.)

9/5/2024

"callswitch"

3.5/5

What do you like best about CallSwitchOne?

i like how it keeps our office team organized to have our meetings on time and it helps throughout the workday with everything you can think of. Review collected by and hosted on G2.com.

What do you dislike about CallSwitchOne?

sometimes when in teams it acts up and some features don't work as good as they do in the actual app Review collected by and hosted on G2.com.

HC

Harminder C.

Support Analyst

Computer Networking

Mid-Market (51-1000 emp.)

8/1/2023

"Simple and easy to use VOIP system, expected features working nicely, reliability is questionable"

2.5/5

What do you like best about CallSwitchOne?

The UI is very easy to navigate and everything has a home, its something you feel familiar with without even trying. When you need to find something you dont have to think about it, its set out in a nice, easy to use way. The call quality is great and it's quite polished in terms of what you'd get from other offerings who usually have thousands of options with no context. From an MSP point of view, its very easy to administer aswell Review collected by and hosted on G2.com.

What do you dislike about CallSwitchOne?

Reliability of both the Apps and the back-end networking. Sadly that has been the downfall, I can understand 1 outage a year maybe, while quite inconvenient its easy to explain to customers but sadly CallSwitch has multiple outages every month, its the reason I've seen many look elsewhere. Review collected by and hosted on G2.com.

What problems is CallSwitchOne solving and how is that benefiting you?

Again, its the uptime that is causing issues both for tenant customers and internally as we also use the product ourselves. When its affecting us, its affecting customers and then everyone is dissapointed, its different if it happens very rarely but now its almost expected to go down at some point in the near future. To their credit, the support team do resolve these issues as quick as they can, Review collected by and hosted on G2.com.