---
title: CallsAround Reviews
meta_title: 'CallsAround Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CallsAround works for a business like yours.
date_modified: '2026-09-28'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# CallsAround Reviews
**Vendor:** TetraCore  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)
## About CallsAround
CallsAround is a 24/7 AI answering service with emergency dispatch for home-service businesses (restoration, HVAC, plumbing, electrical, cleaning). It answers every call with a natural-sounding, configurable AI receptionist, qualifies leads, answers FAQs, and books appointments against your live Google Calendar. When a call is a real emergency, CallsAround doesn&#39;t take a message - it dispatches. It rings your on-call chain in order, detects answering machines (voicemail never counts as an answer), sends SMS alerts at every escalation hop, and warm-transfers with context so your tech knows who&#39;s calling and why before they pick up. Carrier-level dead-man failover tests the line every few minutes and routes around upstream outages, so callers never reach dead air. Every call is on the record: recordings, transcripts, and a journaled escalation trail. Setup is instant and self-serve - live the same afternoon, no demo call, no onboarding project - with flat month-to-month pricing and no contracts.






- [View CallsAround pricing details and edition comparison](https://www.g2.com/products/callsaround/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+11%3A31%3A22+-0500&secure%5Bsession_id%5D=53fd9a65-d530-468d-b3f9-db73b4e2bb7a&secure%5Btoken%5D=fd9494271eadfd7ed5c7bc589a327fe8e1bba7c7b4720ce7b042baa7ddae58f4&format=llm_user)

## CallsAround Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Third-Party Integrations

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts
- Electronic Faxes
- IVR
- Video Call Recording
- Customizable Reports
- Real-Time Reporting
- Meeting Management
- Screen Sharing
- Two-Way Audio & Video
- Virtual Voicemail

**Additional Functionality**
- Trend Analysis
- Generative AI
- Voice Mail
- SSL Security
- Caller ID
- Multi-Channel Communication
- Activity Tracking
- Interaction Tracking
- Alerts/Notifications
- Virtual Backgrounds
- Mobile Access
- Contact Management
- Call Center Management
- Access Controls/Permissions
- Call Tracking
- Call Transfer
- Group Messaging
- Call Recording
- AI Copilot
- Call Monitoring
- Task Management
- SMS Messaging
- Reporting & Statistics
- Activity Dashboard
- Call Routing
- Multi-User Collaboration
- Single Sign On
- Chat/Messaging

## Top CallsAround Alternatives
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,606 reviews)
  - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,666 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,050 reviews)

