Name: Callbox
Rating: 4.5 (94 reviews)

Callbox Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the timely delivery of Callbox, appreciating their professionalism and efficient project management. (4 mentions)

Users value Callbox for its consistent delivery of high-quality leads and proactive support for event success. (3 mentions)

Users value the collaborative approach of Callbox, enhancing campaign success through tailored solutions and effective communication. (2 mentions)

Users appreciate the flexibility and proactive engagement of Callbox, adapting to changing needs effectively. (2 mentions)

Users commend the professionalism of Callbox, noting their responsiveness and alignment with business needs during campaigns. (2 mentions)

Users face challenges with payment issues, as upfront payments require additional approvals that complicate project initiation. (1 mentions)

Users find the poor customer support disappointing, highlighting a lack of cultural understanding from the support team. (1 mentions)

Top Pros or Advantages of Callbox

1. Timely Delivery

Users commend the timely delivery of Callbox, appreciating their professionalism and efficient project management.

See 4 mentions

See Related User Reviews

Alexander L.

Mid-Market (51-1000 emp.)

5.0/5

"Good quality pipeline from cold outreach"

What do you like about Callbox?

They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They d

Samantha R.

Small-Business (50 or fewer emp.)

4.0/5

"So far so good, a good number of positive meetings booked, where we have demonstrated our product"

What do you like about Callbox?

The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand t

2. Lead Generation

Users value Callbox for its consistent delivery of high-quality leads and proactive support for event success.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"The all in one for Business Development"

What do you like about Callbox?

Lead generationEvent SupportBuilding our online presence

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Callbox - lead generation campaigns"

What do you like about Callbox?

Ability to consistently deliver high-quality BANT leads and their proactive approach to ensuring timely replacements. Their professionalism, reliabili

3. Collaboration

Users value the collaborative approach of Callbox, enhancing campaign success through tailored solutions and effective communication.

See 2 mentions

See Related User Reviews

Samantha R.

Small-Business (50 or fewer emp.)

4.0/5

"So far so good, a good number of positive meetings booked, where we have demonstrated our product"

What do you like about Callbox?

The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand t

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Generating leads in a niche market"

What do you like about Callbox?

Their flexibility and ability to tailor the project to our needs.

4. Engagement

Users appreciate the flexibility and proactive engagement of Callbox, adapting to changing needs effectively.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Professional, great service, flexible"

What do you like about Callbox?

Friendliness, flexibility & takes initiative. Schedules and plans often change, especially when building new businesses. Callbox helped to accommo

Alan O.

Mid-Market (51-1000 emp.)

4.5/5

"Delivering the right leads to unlock revenue potential"

What do you like about Callbox?

I like that the Callbox team is open to tweaking approaches depending on feedback and outcome of current project. I also like that they are able to ge

5. Professionalism

Users commend the professionalism of Callbox, noting their responsiveness and alignment with business needs during campaigns.

See 2 mentions

See Related User Reviews

Alexander L.

Mid-Market (51-1000 emp.)

5.0/5

"Good quality pipeline from cold outreach"

What do you like about Callbox?

They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They d

Kenta I.

Mid-Market (51-1000 emp.)

4.0/5

"Great Communication and Effort"

What do you like about Callbox?

The team is professional, responsive, and deeply understands our business needs. Their detailed reporting and constant communication ensured we stayed

Top Cons or Disadvantages of Callbox

1. Payment Issues

Users face challenges with payment issues, as upfront payments require additional approvals that complicate project initiation.

See 1 mentions

See Related User Reviews

Alan O.

Mid-Market (51-1000 emp.)

4.5/5

"Delivering the right leads to unlock revenue potential"

What do you dislike about Callbox?

Payment prior to start of project as this is not the norm in my company and triggers more approvals.

2. Poor Customer Support

Users find the poor customer support disappointing, highlighting a lack of cultural understanding from the support team.

See 1 mentions

See Related User Reviews

Samantha R.

Small-Business (50 or fewer emp.)

4.0/5

"So far so good, a good number of positive meetings booked, where we have demonstrated our product"

What do you dislike about Callbox?

although the weekly emailed stats are great, it would be nice to have a dashboard available to access realtime info, and a collated view of the projec

Top-Rated Alternatives

View All Alternatives

G2 reviews are authentic and verified.

Here's how.

Cody E.

Principal

Small-Business (50 or fewer emp.)

9/2/2026

"Thorough, Diligent Team That Keeps Progress Moving"

5/5

What do you like best about Callbox?

I have enjoyed working with the people at Callbox. Their team is thorough, diligent, and progress-oriented. They stay on top of follow-up and keep the process moving forward. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Occasionally, we have to overcome a prospect’s initial perception that the outreach is insincere because the first contact is made by an SDR rather than someone directly from our company. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

We have had great success with Callbox by being extremely clear about our objectives and remaining open to their recommendations. Their results have exceeded our expectations so far. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Callbox is helping us schedule meetings with qualified prospects. It gives us a more consistent way to introduce ALLIANCE to potential new customers and create new sales opportunities. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Sheryn L.

Director

Small-Business (50 or fewer emp.)

9/15/2026

"Extremely Professional Team with Excellent Structure and Reporting"

4.5/5

What do you like best about Callbox?

They are extremely professional, they have a great structure, the reporting is excellent and you feel like you are in good hands Review collected by and hosted on G2.com.

What do you dislike about Callbox?

The cost and the time it takes to see a return Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

We are a very tough industry for sales as we are highly competitive and yet they still took on the task. I would most definitely recommend using this company if you want to grow, they listen take on feedback and improve. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Callbox has been assisting us with appointment setting allowing our sales people to focus more heavily on the sales calls and the follow up. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Verified User in Consulting

Small-Business (50 or fewer emp.)

Updated 9/9/2026

Originally submitted 9/3/2026

"Fast, Accessible Team with a Truly Collaborative Approach"

4/5

What do you like best about Callbox?

The speed in which the team are accessible and collaborative approach Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Too early to answer and nothing as of yet. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Samantha R.

Small-Business (50 or fewer emp.)

1/9/2025

"So far so good, a good number of positive meetings booked, where we have demonstrated our product"

4/5

What do you like best about Callbox?

The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand the business, present the right tone and message etc Review collected by and hosted on G2.com.

What do you dislike about Callbox?

although the weekly emailed stats are great, it would be nice to have a dashboard available to access realtime info, and a collated view of the project so far. The customer support team and the intended audience might not have the same culture. A call centre in the UK/US with people who know the local rules and customs of the target audience could help customers understand what they want and talk to them better. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

Take the time to ensure the messaging is right for you. The team will review and make the relevant changes until it's on point. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Affording us the resource of an outbound sales team to spark the initial interest in our products with our chosen vertical of target businesses for our small team of software consultants to then demonstrate the solution. This benefits us being a small company with no current resource to run a campaign internally of this scale. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Alexander L.

Mid-Market (51-1000 emp.)

2/6/2025

"Good quality pipeline from cold outreach"

5/5

What do you like best about Callbox?

They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They do that by levering data collection by technological means. They just being smart. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Callbox's database in Europe is not the best for our use case. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

I would recommend them and work with them myself when possible. They deliver above expectations in quality and quantity. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Callbox worked with us on business development in the US for our niche B2B 3D printing products. This is a very technical and complicated persona, which is extremely hard to find. Callbox managed to provide a good stream of high-quality leads, despite no background in 3D printing. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Meichin T.

Head of Marketing Communications

Small-Business (50 or fewer emp.)

12/22/2024

"Trusth-worthy team, timely and accountable for everything they do"

4/5

What do you like best about Callbox?

The team is responsive and able to drive the project very independently. They honour timelines and keep you updated on the progress of work. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Would like to see if pricing can be more competitive. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

Im a solo lead on the marketing/ticketing team and i am often stretched in different directions. With the team at Callbox i just need to tell them the end goal and they do the rest. They understand what needs to be done, how it needs to be done and It gives me more time to focus on other important things. I really appreciate a high performance the team like them. I have already recommended them to 3 more projects ran by others in my company and will continue to recommend them. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Callbox is helping my company to drive ticket sales and registration for our event Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Alan O.

Product Manager - Rapid Diagnostics Division

Mid-Market (51-1000 emp.)

12/16/2024

"Delivering the right leads to unlock revenue potential"

4.5/5

What do you like best about Callbox?

I like that the Callbox team is open to tweaking approaches depending on feedback and outcome of current project. I also like that they are able to generate a robust data for leads Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Payment prior to start of project as this is not the norm in my company and triggers more approvals. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

Engage with the team and thoroughly discuss with them during the funnel any feedback and improvements you want to do to make sure you achieve your objectives. The Callbox team is always open to discussions. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Increasing the network of key stakeholders and connecting my company to the right people who can influence and decide. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Jan V.

Managing Director

Small-Business (50 or fewer emp.)

Updated 12/17/2024

Originally submitted 10/5/2022

"Efficient & Effective Lead Generation"

4.5/5

What do you like best about Callbox?

We appreciate what CallBox is doing for us and how they're doing it! Methodical, Responsive, Alert, Clear Reports on Progress….and most important….bringing us the Leads!! Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Given our experience, there is not much to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

Spend much time describing your unique offerings in a concise and clear way.......and let CallBox go out and work with it! Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

There are many ways to reach out to the market and communicate the unique Cyber Protection Platform Network Box has as Managed Security Service Provider and CallBox has shown it can be done in an Efficient & Effective way!! Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Kenta I.

Mid-Market (51-1000 emp.)

12/30/2024

"Great Communication and Effort"

4/5

What do you like best about Callbox?

The team is professional, responsive, and deeply understands our business needs. Their detailed reporting and constant communication ensured we stayed aligned throughout the campaigns. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

We struggled to see impactful results when targeting the Indian market. I believe their services might perform better in regions like the US, where their expertise and approach may align more effectively with the market dynamics. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/19/2024

"Professional, great service, flexible"

5/5

What do you like best about Callbox?

Friendliness, flexibility & takes initiative. Schedules and plans often change, especially when building new businesses. Callbox helped to accommodate these changes to suit our needs. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Not applicable. Nothing to complain about. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

Do consider Callbox, particularly if you need help building the funnel of leads. Partnering with them is a great way to complement your existing lead gen efforts to meet your sales targets. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

My company wanted to build the funnel of sales qualified leads. We lack an inside sales team and having sales do lead gen was not scalable and cost effective. Leveraging callbox helped us focus on our core strength in sales and give us more to spend with customers, building relation and closing deals. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Categories on G2

Lead Generation Services Data Entry Services

Explore More

Is there fleet management software that shows a measurable return on investment within the first few months rather than taking a year to see any benefit?Which platforms integrate payment gateways and CRM systems for real-time financial fraud prevention software data syncing?Which Blockchain as a Service platforms remove infrastructure management overhead so developers can focus on building product?

What are the best contact center payments solutions for taking payments via softphone without separate card readers?Best multi-country payroll software for small business Pros and Cons Details

Show MoreShow Less

Callbox Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Top Pros or Advantages of Callbox

1. Timely Delivery

2. Lead Generation

3. Collaboration

4. Engagement

5. Professionalism

Top Cons or Disadvantages of Callbox

1. Payment Issues

2. Poor Customer Support

Top-Rated Alternatives

Callbox Reviews (94)

Callbox Reviews (94)

Filter Reviews

Categories on G2

Explore More