---
title: Callbi Reviews
meta_title: 'Callbi Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Callbi works for a business like yours.
date_modified: '2024-10-30'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Callbi Reviews
**Vendor:** Callbi Speech Analytics  
**Category:** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)
## About Callbi
Callbi is an international cloud-based software-as-a-service speech analytics solution for contact centres. Callbi is a member of the Alphawave Group, a technology hub and specialised technology investment group based in Stellenbosch, South Africa. Callbi Speech Analytics is recorder agnostic and requires no integration with existing platforms. Callbi is a low-cost, highly effective solution that enables organisations to maximise revenue, improve efficiency and effectiveness, reduce costs, and mitigate business risks. Callbi democratises speech analytics - making it affordable, secure and easy to use for all contact centres.






- [View Callbi pricing details and edition comparison](https://www.g2.com/products/callbi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+05%3A14%3A19+-0500&secure%5Bsession_id%5D=11f5b9ea-5694-467a-92b3-4537c849aa21&secure%5Btoken%5D=93f6f51b10d5b892fd17f7df773420d7865bcccc8d21bebb0dd85dcea462f396&format=llm_user)

## Callbi Features
**Generative AI**
- AI Text Summarization

## Top Callbi Alternatives
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,424 reviews)
  - [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) - 4.3/5.0 (1,605 reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,355 reviews)

