Callbi

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Callbi is an international cloud-based software-as-a-service speech analytics solution for contact centres. Callbi is a member of the Alphawave Group, a technology hub and specialised technology investment group based in Stellenbosch, South Africa. Callbi Speech Analytics is recorder agnostic and requires no integration with existing platforms. Callbi is a low-cost, highly effective solution that enables organisations to maximise revenue, improve efficiency and effectiveness, reduce costs, and mitigate business risks. Callbi democratises speech analytics - making it affordable, secure and easy to use for all contact centres.